14 Troubleshooting
Installation and operation manual
14
250AXVEB
Split system air conditioners
3P580564-1 – 2019.04
▪ Check if there is somewhere a broken wire. Contact your dealer in
case of problems.
▪ Clean the air filter and the casing of the indoor unit (see
"13.2 Cleaning the air filter and air outlet" on page 13
). Make sure
to install cleaned air filters back in the same position.
▪ Turn on the power at least 6 hours before operating the unit in
order to ensure smoother operation. As soon as the power is
turned on, the user interface display appears.
▪ Insert batteries in the user interface (if applicable).
13.5
About the refrigerant
This product contains fluorinated greenhouse gases. Do NOT vent
gases into the atmosphere.
Refrigerant type: R32
Global warming potential (GWP) value: 675
Refrigerant type: R410A
Global warming potential (GWP) value: 2087.5
NOTICE
Applicable legislation on
fluorinated greenhouse gases
requires that the refrigerant charge of the unit is indicated
both in weight and CO
2
equivalent.
Formula to calculate the quantity in CO2 equivalent
tonnes:
GWP value of the refrigerant × total refrigerant
charge [in kg] / 1000
Please contact your installer for more information.
WARNING: FLAMMABLE MATERIAL
The R32 refrigerant (if applicable) in this unit is mildly
flammable. Refer to the outdoor unit specifications for the
type of refrigerant to be used.
WARNING
▪ Do NOT pierce or burn refrigerant cycle parts.
▪ Do NOT use cleaning materials or means to accelerate
the defrosting process other than those recommended
by the manufacturer.
▪ Be aware that the refrigerant inside the system is
odourless.
WARNING
R410A is a non-combustible refrigerant, and R32 is a
mildly flammable refrigerant; they normally don’t leak. If the
refrigerant leaks in the room and comes into contact with
fire from a burner, a heater, or a cooker, this may result in
a fire (in case of R32), or the formation of a harmful gas.
Turn off any combustible heating devices, ventilate the
room, and contact the dealer from where you purchased
the unit.
Do not use the unit until a service person confirms that the
part from which the refrigerant leaked has been repaired.
14
Troubleshooting
If one of the following malfunctions occur, take the measures shown
below and contact your dealer.
WARNING
Stop operation and shut off the power if anything
unusual occurs (burning smells etc.).
Leaving the unit running under such circumstances may
cause breakage, electric shock or fire. Contact your dealer.
The system MUST be repaired by a qualified service person.
Malfunction
Measure
If a safety device such as a fuse, a
breaker or an earth leakage breaker
frequently actuates or the ON/OFF
switch does NOT function properly.
Turn OFF all main power
supply switches to the
unit.
If water leaks from the unit.
Stop operation.
The operation switch does NOT function
properly.
Turn OFF the power
supply.
If the user interface displays
.
Notify your installer and
report the error code. To
display an error code see
the reference guide of the
user interface.
If the system does NOT operate properly except for the above
mentioned cases and none of the above mentioned malfunctions is
evident, investigate the system according to the following
procedures.
Malfunction
Measure
If the system does not
operate at all.
▪ Check if there is no power failure. Wait
until power is restored. If a power failure
occurs during operation, the system
automatically restarts immediately after
power is restored.
▪ Check if no fuse has blown or breaker is
activated. Change the fuse or reset the
breaker if necessary.
The system stops
immediately after
starting operation.
▪ Check if air inlet or outlet of outdoor or
indoor unit is not blocked by obstacles.
Remove any obstacles and make sure
the air can flow freely.
▪ Check if the air filter is clogged (see
"13.2.2 To clean the air filter" on
page 13
).
The system operates
but cooling or heating
is insufficient.
▪ Check if air inlet or outlet of outdoor or
indoor unit is not blocked by obstacles.
Remove any obstacles and make sure
the air can flow freely.
▪ Check if the air filter is clogged (see
"13.2.2 To clean the air filter" on
page 13
).
▪ Check the temperature setting. Refer to
the manual of the user interface.
▪ Check if the fan speed setting is set to
low speed. Refer to the manual of the
user interface.
▪ Check if the air flow angle is proper.
Refer to the manual of the user interface.
▪ Check for open doors or windows. Close
doors and windows to prevent wind from
coming in.
▪ Check if direct sunlight enters the room.
Use curtains or blinds.
▪ Check if there are too many occupants in
the room during cooling operation. Check
if the heat source of the room is
excessive.
▪ If the heat source of the room is
excessive (when cooling). Cooling effect
decreases if heat gain of the room is too
large.
