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13

5

8

10

15

20

DP5HH2441**

T3

T3

T3

T5

NA

DP5HH3041**

T3

T3

T3

T5

NA

DP5HH3641**

T3

T3

T3

T5

NA

DP5HH4241**

T3

T3

T3

T3

T5

DP5HH4841**

T3

T3

T3

T3

T3

DP5HH6041**

T3

T3

T3

T3

T3

5

8

10

15

20

DP5HH2441**

T5

T5

T5

T5

NA

DP5HH3041**

T5

T5

T5

T5

NA

DP5HH3641**

T5

T5

T5

T5

NA

DP5HH4241**

T5

T5

T5

T5

NA

DP5HH4841**

T5

T5

T5

T5

NA

DP5HH6041**

T5

T5

T5

T5

NA

T4 - High Speed Cooling; T5 - High Speed Heating

Unit Model Number

DP5HH (24-60) Models (0.5 - 0.8 E.S.P.)

Unit Model Number

Electric Heat KW

T1 - Fan Only;  T2 - Normal Speed Cooling

T3 - Normal Speed Heating

Electric Heat KW

DP5HH (24-60) Models (0 - 0.5 E.S.P.)

Table 7A & 7B

MAINTENANCE

WARNING

HIGH VOLTAGE!

Disconnect all power before servicing or in-

stalling this unit. Multiple power sources may 

be present. Failure to do so may cause proper-

ty damage, personal injury or death. 

The Self Contained Package Air Conditioner and Heat 

Pump should operate for many years without excessive 

service calls if the unit is installed properly. However it 

is recommended that the homeowner inspect the unit 

before a seasonal start up. The coils should be free of 

debris so adequate airflow is achieved. The return and 

supply registers should be free of any obstructions. The 

filters should be cleaned or replaced. These few steps 

will help to keep the product up time to a maximum.   

The Troubleshooting Chart (on page 16) should help in 

identifying problems if the unit does not operate properly.

SERVICE

THE FOLLOWING INFORMATION IS FOR USE BY 

QUALIFIED SERVICE AGENCY ONLY: OTHERS 

SHOULD NOT ATTEMPT TO SERVICE THIS 

EQUIPMENT.

Common Causes of Unsatisfactory Operation of Heat 

Pump on the Heating Cycle.

Inadequate Air Volume Through Indoor Coil 

When a heat pump is in the heating cycle, the indoor coil 

is functioning as a condenser. The return air filter must 

always be clean, and sufficient air volume must pass 

through the indoor coil to prevent excessive discharge 

pressure, and high pressure cut out.

Outside Air Into Return Duct 

Do not introduce cold outside air into the return duct of a 

heat pump installation. Do not allow air entering the indoor 

coil to drop below 65°F. Air below this temperature will 

cause low discharge pressure, thus low suction pressure, 

and excessive defrost cycling resulting in low heating 

output. It may also cause false defrosting.

Undercharge 

An undercharged heat pump on the heating cycle will 

cause low discharge pressure resulting in low suction 

pressure and frost accumulation on the outdoor coil.

Poor “Terminating” Sensor Contact 

The unit’s defrost terminating sensor must make good 

thermal contact with the outdoor coil tubing. Poor contact 

may not terminate the unit’s defrost cycle quickly enough 

to prevent the unit from cutting out on high discharge 

pressure.

Malfunctioning Reversing Valve 

This may be due to:

1.  Solenoid not energized - In order to determine if the 

solenoid is energized, touch the nut that holds the 

solenoid cover in place with a screwdriver. If the nut 

magnetically holds the screwdriver, the solenoid is 

energized and the unit is in the cooling cycle.

2.  No voltage at unit’s solenoid - Check unit voltage. If 

no voltage, check wiring circuit.

3.  Valve will not shift:

a.  Undercharged - check for leaks;

b.  Valve Body Damaged - Replace valve;

c.  Unit Properly Charged - If it is on the heating 

cycle, raise the discharge pressure by 

restricting airflow through the indoor coil. If the 

valve does not shift, tap it lightly on both ends 

with a screwdriver handle. Do Not Tap The 

Valve Body. If the unit is on the cooling cycle, 

raise the discharge pressure by restricting 

airflow through the outdoor coil. If the valve 

does not shift after the above attempts, cut the 

unit off and wait until the discharge and suction 

pressure equalize, and repeat above steps. If 

the valve does not shift, replace it.

Summary of Contents for DP5HH2441 Series

Page 1: ...ourself with this Installation Manual Observe all safety warnings During installation or repair caution is to be observed It is your responsibility to install the product safely and to educate the cus...

Page 2: ...24 hours prior to compressor start up to ensure crankcase heater has sufficiently warmed the compressor Compressor damage may occur if this step is not followed Before using this manual check the seri...

Page 3: ...ct work The units can also be easily converted to accommodate a plenum for normal or low static applications The DP C DP H series are self contained packaged units so the only connections needed for i...

Page 4: ...the unit be placed so that condenser air discharge does not blow toward windows less than 25 feet away The unit should be set on a solid level foundation preferably a concrete slab at least 4 inches...

Page 5: ...rter Your distributor has a factory designed square to round converter transition The model s of these kits are as follows Small Chassis 25 SQRPCH101 Medium Chassis 27 5 SQRPCH102 Large and Extra Larg...

Page 6: ...ty of sufficient power to operate the unit The voltage frequency and phase at the power supply should be checked to make sure it corresponds to the unit s RATED VOLTAGE REQUIREMENT Install a branch ci...

Page 7: ...gth of the run can be determined from Table 4 using the circuit ampacity found on the unit rating plate From the unit disconnect to unit the smallest wire size allowable in Table 4 may be used for the...

Page 8: ...ndoor return air until the unit trips 13 If unit operates properly in the heating cycle raise the temperature setting until the heating second stage makes contact Supplemental resistance heat if insta...

Page 9: ...used to prevent full electric heater operation at varying outdoor ambient 0 F to 45 F They are normally open above their set points and closed below to permit staging of indoor supplement heater oper...

Page 10: ...ostat calls for heat At the end of the timing period the unit s defrost cycle will be initiated provided the sensor remains closed When the sensor opens approximately 60 5 F the defrost cycle is termi...

Page 11: ...ll use the higher speed setting NOTE GPC15 and GPH16 units are rated for a maximum E S P of 0 8 except when using a 20kw electric heater The maximum static for 20 kW electric heat is 0 5 E S P When th...

Page 12: ...d small line near liquid line access fitting with adequate contact and insulate for best possible reading 3 Check subcooling and superheat Two stage systems running on low stage with TXV application s...

Page 13: ...clean and sufficient air volume must pass through the indoor coil to prevent excessive discharge pressure and high pressure cut out Outside Air Into Return Duct Do not introduce cold outside air into...

Page 14: ...M 1645 1602 1560 1517 1475 1433 1390 1347 Watts 285 297 309 321 333 346 358 370 CFM 1239 1184 1146 1091 1049 1001 948 890 Watts 152 163 175 184 194 205 220 235 CFM 1837 1789 1748 1706 1665 1623 1577 1...

Page 15: ...ssor stuck grounded or open winding open internal overload b Wait at least 2 hours for overload to reset If still open replace the compressor c Low voltage connection c At compressor terminals voltage...

Page 16: ...minum Indoor Coil Cleaning Qualified Servicer Only This unit is equipped with an aluminum tube evaporator coil The safest way to clean the evaporator coil is to simply flush the coil with water This c...

Page 17: ...Type NG Natural Gas LP Liquid Propane Residential Package Outdoor Section ELECTRICAL Supply Voltage Measure L1 and L2 Voltage L1 L2 Compressor Amps Condenser Fan Amps PRESSURES TEMPERATURES Suction Ci...

Page 18: ...18 THIS PAGE LEFT INTENTIONALLY BLANK...

Page 19: ...19 THIS PAGE LEFT INTENTIONALLY BLANK...

Page 20: ...he feedback page PRODUCT REGISTRATION Thank you for your recent purchase Though not required to get the protection of the standard warranty registering your product is a relatively short process and e...

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