Troubleshooting
10
10-1. Matters to be checked prior to submitting a request for service.
* When this device does not function properly, make sure to read the user manual and follow
the instructions to take adequate actions against the following symptoms prior to contacting
the customer center.
* Refer to the Service Manual for assembly and circuit drawings of the device.
I cannot turn on this device.
Check whether or not the power cord is connected with this device.
Check whether or not the supplied power satisfies AC100-240V and 50/60Hz.
While operating this device, I got a message saying that there is no water.
This device needs more water. Add more water to the water container.
If this device is tilted, install it on a flat floor.
Water is leaking from this device.
Check whether or not the cap of the water tank located on the rear side of this device is
completely closed.
When dew condensation occurs inside this device, water may be created on the floor.
Check whether or not the pipe of the wrap is closed.
When water is leaking from a hole created on the wrap, contact the agency or the store
from which you purchased this device.
I cannot drain water from this device.
Disconnect the tubing and wrap from this device and re-connect the tubing and wrap
with this device.
Check whether or not the pipe valve attached to the wrap is open.
I cannot apply pressure.
Check whether or not the tubing is connected with this device and with the wrap.
When air is leaking from the wrap, contact the agency or the store from which you
purchased this device.
The user is encouraged to receive a device quality test from the manufacturer
every 1 year.
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