MANU0140 Rev. 0 2/2019
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The foregoing shall be the buyer's exclusive remedy. In no case will Daavlin be liable for consequential damages
even if Daavlin has been advised of the possibility of such damages. The foregoing warranties are in lieu of all
other warranties expressed or implied, including, but not limited to, the implied warranties of merchantability and
fitness for a particular purpose.
How Daavlin Handles Warranty and Service
Service work is divided into two levels of urgency: Major Service Needs and Minor Service Needs.
Major Service:
Within three (3) working days, Daavlin will exercise all due effort to make any necessary repairs
to a machine that is inoperable, unless otherwise arranged.
Minor Service:
Within seven (7) working days, unless otherwise arranged, Daavlin will exercise all due effort to
make any necessary repairs to a machine that has a minor malfunction. Such minor malfunctions include but are
not limited to inoperative ballasts, lamp holders, beepers, or lamp positions (other than burned out lamps).
The following types of work are examples of "maintenance" and do not fall within the scope of the warranty:
Required periodic calibration, replacement of lamps, cleaning and leveling the equipment. Any work performed
by Daavlin technicians or subcontractors which falls outside the warranty will be billed at the prevailing service
rate at the time of service.
Responsibilities of the Buyer
In the event of a malfunction, the buyer must cooperate in conducting minor diagnostic work when a problem is
being reported. This may entail running one or more short operational routines and answering diagnostic
questions. Failure to answer diagnostic questions may result in being charged for on-site service calls.
Disposal
Please contact Daavlin at 1-800-322-8546 for disposal instructions for the unit and/or cabinet and all
accessories.
Service Department Hours
Monday- Thursday 7:30am-8:00pm EST
Friday: 8:30am-5:00pm EST
Always call the Daavlin Service Department if you think a problem exists before any service work
is performed.
Contact Information
USA & Canada
1-800-322-8546
Overseas
1-419-636-6304
Fax
1-419-636-1739
Website
www.daavlin.com
Daavlin Distributing Company
205 W. Bement Street
PO Box 626
Bryan, Ohio 43506 USA
