D-Link DES-3528 - xStack Switch - Stackable, User Manual, Page: 322 / 322

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Appendix D
Password Recovery Procedure
This document describes the procedure for resetting passwords on D-Link Switches.
Authenticating any user who tries to access networks is necessary and important. The basic authentication method
used to accept qualified users is through a local login, utilizing a Username and Password. Sometimes, passwords get
forgotten or destroyed, so network administrators need to reset these passwords. This document will explain how the
Password Recovery feature can help network administrators reach this goal.
The following steps explain how to use the Password Recovery feature on D-Link devices to easily recover
passwords.
Complete these steps to reset the password:
1. For security reasons, the Password Recovery feature requires the user to physically access the device.
Therefore this feature is only applicable when there is a direct connection to the console port of the
device. It is necessary for the user needs to attach a terminal or PC with terminal emulation to the console
port of the switch.
2. Power on the switch. After the runtime image is loaded to 100%, the Switch will allow 2 seconds for the
user to press the hotkey [^] ( Shift + 6 ) to enter the “Password Recovery Mode”. Once the Switch enters
the “Password Recovery Mode”, all ports on the Switch will be disabled.
Boot Procedure V1.00.B007
-----------------------------------------------------------------------------
Power On Self Test ........................................ 100 %
MAC Address : 00-22-B0-81-97-C0
H/W Version : A1
Please wait, loading V2.00.B033 Runtime image ............. 100 %
Password Recovery Mode
>
3. In the “Password Recovery Mode” only the following commands can be used.
Command Parameters
reset config The reset config command resets the whole configuration will be back to the
default value
reboot The reboot command exits the Reset Password Recovery Mode and
restarts the switch. A confirmation message will be displayed to allow the
user to save the current settings.
reset account The reset account command deletes all the previously created accounts.
reset password
{<username>} The reset password command resets the password of the specified user. If a
username is not specified, the password of all users will be reset.
show account The show account command displays all previously created accounts.