APPENDIX A TROUBLE SHOOTING CHART - MODEL A922P
PROBLEM
No printer action at
all- No paper motion
No paper motion
Paper moves but does
not print
Prints only with
Test push button
Print missing parts
of information
Light printing
Incorrect data
CAUSE
No AC Power
Printer cover open
Paper jammed
Bad controller
Bad stepper motor
Incorrect paper
Bad print head/ cable
Bad controller
Bad data cable
Bad Controller
Bad print head/ cable
Bad controller
+7.0 Volt not good -
Bad controller
Bad print head
Incorrect paper grade
Bad controller
Incorrectly programmed
ACTION
Apply power to unit
Check fuse on Power
Supply
replace A922P controller
replace Power Supply
reset printer to closed
position
clear jam (see next page)
replace A922P controller
replace print mechanism
use thermal paper see
appendix A-15 – coated side
out
replace print mechanism
replace A922P controller
replace data cable
replace A922P controller
replace printer mechanism
replace A922P controller
replace A922P controller
“
replace print mechanism
replace with high sensitivity
paper – see appendix A-15
replace A922P controller
reprogram with correct
command codes & data
Summary of Contents for PX922E
Page 1: ...Model PX922E THERMAL PANEL PRINTER PRODUCT MANUAL with ETHERNET Revised February 20 2018...
Page 10: ...Figure 2 1...
Page 13: ...FIGURE 2 2...
Page 14: ...Figure 2 3...
