10
TROUBLESHOOTING
Problem Possible
Cause
Solution
Full-time surge protection
outlets stop providing
power to equipment.
Circuit breaker has tripped
due to an overload.
Turn the UPS off and unplug at least one piece of equipment.
Wait 10 seconds, reset the circuit breaker by depressing the
button, and then turn the UPS on.
Battery not fully charged.
Recharge the battery by leaving the UPS plugged in.
The UPS does not perform
expected runtime.
Battery is slightly worn out.
Contact CyberPower Systems about replacement batteries at
The on/off switch is
designed to prevent
damage by rapidly turning it
off and on.
Turn the UPS off. Wait 10 seconds and then turn the UPS on.
The unit is not connected to
an AC outlet.
The unit must be connected to a 110/120v 60Hz outlet.
The battery is worn out.
Contact CyberPower Systems about replacement batteries at
The UPS will not turn on.
Mechanical problem.
Contact CyberPower Systems about at
The serial cable is not
connected.
Connect the serial cable to the UPS unit and an open serial port
on the back of the computer. You must use the cable that came
with the unit.
The serial cable is
connected to the wrong
port.
Check the back of the computer for an additional serial port.
Move the cable to this port.
The unit is not
providing battery power.
Shutdown your computer and turn the UPS off. Wait 10
seconds and turn the UPS back on. This should reset the unit.
PowerPanel™ Plus is
inactive (all icons are gray).
The serial cable is not the
cable that was provided
with the unit.
You must use the cable that was included with the unit for the
software and the unit to be able to communicate.
SPECIFICATIONS
Model CPS1000AVR
General
Capacity
1000VA (500W)
Frequency
57Hz to 63Hz
Input
Voltage Range
85v – 150v
AVR Max. boost 26% of input voltage for output regulation while
input voltage is from 8% to 30% under nominal.
Line Conditioning Regulation
AVR buck 13% of input voltage for output regulation while input
voltage is from 8% to 26% over nominal
On Battery Output voltage
regulation
120 Vac ±5% (user adjustable)
Transfer Time
4ms typical, including detection time
On battery output wave form
Simulated Sine wave Form
UPS-Output
Max. load
1000VA(500W)
Full-time Surge Protection
Output
Max. Load
12 Amps
Battery type
Sealed, Maintenance-free lead acid battery
Number of Batteries
12V/7.2AH x 2
Battery
Recharge Time
4 to 8 hours from total discharge
Communication
RS-232 with Plug and Play interface / USB Adapter
Win 98, Win NT, Win 2000, Win ME, Win XP
LED Indicators
Power On, Electrical Wiring Fault, AVR, Using Battery, Check
Battery
Output Receptacles
3 Battery-powered and full-time surge protection
Interface
6 full-time surge protection