Cyberoam Netgenie Home User Manual Download Page 38 | Manualshive

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Reviewer Guide

Screen- Allow uncategorized Websites

3. Uncheck the option to allow uncategorized websites.

Screen- Block uncategorized Websites

•

What if one of my family members forgets their password?

In such a scenario, you will have to reset the password for your family members.
1. Log in to NetGenie with administrator credentials.
2. Go

to

Family Protection

and select the user for whom you want to reset the password.

3. Specify new password and confirm.
4. Click

Apply

to save the changes.

•

I am a traveler and use USB modem to get Internet access; can NetGenie ensure me safe
Internet?

Yes, please refer to

Configure USB modem

section for details.

•

My ISP has given me an IP address, where do I need to specify the same in NetGenie?

Please refer to

Configure Static Internet Connection

section.

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Summary of Contents for Netgenie Home

Page 1: ...Reviewer Guide User Guide ...

Page 2: ...irus and IPS keeps all unauthorized malicious and harmful Internet traffic at bay Web and application filtering have been customized to play the role of age sensitive Parental Controls Truly Plug n Play NetGenie is a truly a Plug n Play security solution Give in the Internet feed Power it up and Whoosh you go Did I tell you you can connect to the Internet using any of the following DHCP Static PPP...

Page 3: ... what they will access and when This feature will ensure that you do not have hover over your kids when they access the Internet Just grab the Age Slider and you are done With this you can now configure what Web and application your family members can access The categorization database for Web and application is on the Cloud and it is always current and up to date to protect you against any emergi...

Page 4: ...www google com through NetGenie Is there any way one can allow access to the blocked website s from the authentication page 32 I want to know the categorization for a Website Is there any way to know the same using NetGenie 33 I want to allow only Yahoo Messenger to my 10 year old daughter that too in the evening between 6 to 9 I also want to block any other chat messengers what should I do 34 I a...

Page 5: ... on NetGenie appliance 48 Logs and Reports 49 I want to find out which websites are being accessed by my son in my absence How can I check it 49 From where can I see overall Internet traffic passing through my NetGenie appliance 50 I want to find out which applications are being accessed by my Son in my absence How can I do so 50 From where can I view details of viruses detected by NetGenie 51 Can...

Page 6: ...e Guide Organization This guide gives you information about the administration of Cyberoam NetGenie Home appliance while helping you manage and customize NetGenie to meet your personalized Internet safety requirements This guide is organized in three parts Part 1 Deploy your NetGenie Part 2 Protect your Family Part 3 What can NetGenie do for you 6 ...

Page 7: ...old and shaded font typeface Family Protection Topic titles Shaded font typeface Introduction Subtitles Bold Black typeface Notation conventions Navigation link Normal typeface Family Protection Device Whitelisting it means to open the required page click on Family Protection then on Device Whitelisting Notes and Prerequisites Bold typeface between black borders Note 7 ...

Page 8: ...nternet time and experience Get time and usage reports on your family s web activities NetGenie also gives you the flexibility to perform the Administrator role using any Internet access device at home After unboxing your NetGenie ensure that you have all these components available 1 One 1 NetGenie Wireless Base Unit NG11EH 2 Two 2 detachable Wi Fi Antennas 3 One 1 RJ 45 Ethernet Cable 4 One 1 Pow...

Page 9: ...tennas in their respective jacks provided in the back panel 3 Look out for a sticker at the bottom of the appliance containing the default wireless network name technically known as SSID and a pass key specific for your appliance 4 Plug one end of the power adapter into the socket on the back of the NetGenie Base Unit 5 Plug the other end of the power adapter into the nearest main socket 6 Before ...

Page 10: ...r computer refer to the Configuring PPPoE section 4 Switch on the NetGenie appliance Wait till the Power LED and WAN LED turns green 5 Switch on your computer now NetGenie s LAN LED will turn green and remain steady 6 Open your browser and start surfing the Internet Your computer is now secured from online threats and malware with the Quick Security feature automatically turned on Note To configur...

Page 11: ...g USB Modem 1 Plug a USB modem in the slot provided in the NetGenie appliance 2 Use the RJ 45 Ethernet cable provided with the NetGenie appliance to connect your computer to any of the LAN NetGenie sockets and switch on the NetGenie appliance OR Switch on the NetGenie appliance If you are connecting to the Internet over Wi Fi start your laptop Make sure your Wireless Network Adapter is enabled You...

Page 12: ...rnet from your computer refer to the Configuring PPPoE section 4 Switch on your NetGenie appliance Wait till the Power LED and WAN LED turns green and for the WLAN WPS LED to turn green and stabilize 5 Start your laptop Make sure that your Wireless Network Adapter has been enabled Your laptop will automatically detect the wireless network also called SSID named NetGenie 6 Click the network icon in...

Page 13: ...ect Internet connection type as PPPoE and fill up the required details Screen Configure PPPoE Screen Elements Description Internet Connection Type PPPoE PPPoE Information Username Specify username provided by your ISP Password Specify password Confirm Password Confirm the password Redial Period Specify the time after which redialing should be attempted Idle Time Specify idle time Connection will d...

Page 14: ...liance IP Address Specify IP address Network Mask Specify network mask DNS Server Configuration Static DNS Server Select the checkbox to configure static DNS server Primary Specify IP address of primary DNS server Secondary Specify IP address of secondary DNS server MAC Address Clone Enable this to create a clone of your router s IP address MAC Address Specify MAC address of your router to be clon...

Page 15: ...tion USB Modem Status Status of USB modem Possible status Plugged Unplugged USB Modem Signal Strength Signal strength of plugged USB modem Country Select the Country Service Provider Select the service provider name Service Name Specify name of the service if required Dial Number Dial number of the selected service provider 15 ...

Page 16: ...es an issue when networks are interconnected and the networks have different MTU sizes Any packets larger than the MTU value are divided fragmented into smaller packets before being sent over Default 1492 Input range 568 to 1492 DNS Server Configuration Static DNS Server Select the checkbox to configure static DNS server Primary Specify IP address of the primary DNS server Secondary Specify IP add...

Page 17: ... to configure static DNS server Primary Specify IP address of primary DNS server Secondary Specify IP address of secondary DNS server MAC Address Clone Enable to create clone of your router s IP address MAC Address Specify MAC address of your router to be cloned Table Configure Static Internet Connection Screen Elements Access Internet Congratulations If you are reading this it means you have inst...

Page 18: ...e IP address http 10 1 1 1 in address bar and log in using default username admin and password admin Screen Login Screen Elements Description Username Specify user login name If you are logging in for the first time after deployment please use default username admin Password Specify password If you are logging in for the first time after deployment please use default password admin Log in button C...

Page 19: ...plays NetGenie s current time Select Time Zone Selects local time zone from drop down menu Enable NTP Client Checks to enable NTP Network Client Protocol client Sync Now Clicks to synchronize system time with configured NTP server NTP Server 1 2 3 4 and Port Displays NTP server s domain name and port if NTP client is enabled Synchronization Interval Displays time interval in seconds to synchronize...

Page 20: ...r any of your family members This selection will block any websites and applications deemed inappropriate for them Available options 0 8 Years Kids 9 12 Years Pre Teen 13 17 Years Teen 18 21 Years Young Adults 22 Adult Website List Click to allow or block any specific website s for the user Website Category List Click to view and customize access to specific web categories for the user Application...

Page 21: ... in visiting a particular computer security forum which is blocked as per her age appropriate Internet access settings You can override these settings to allow her access to that particular website using Website List Screen Website List Note For family members under 8 years of age only select websites are allowed Website Category List As and when the need arises you can customize the list of websi...

Page 22: ...category Expand the application tree to allow or block any specific application You can also use this page to configure schedule based application or application category access Screen Application List User Internet Access Open a new browser window and enter any website URL in the address bar It will lead to an authentication screen Click the given image icon to log in and specify your password to...

Page 23: ...Reviewer Guide Screen User Login Note Password is mandatory for family member s above 8 years of age 23 ...

Page 24: ...link Do you want to Whitelist this device if you do not want NetGenie to apply parental controls or ask for login every time you access Internet using this device Provide your NetGenie administrator credentials and click Proceed to Whitelist the device 24 ...

Page 25: ...Reviewer Guide Screen Device Whitelist Note Administrator credentials are required to Whitelist the device Screen Successful Device Whitelist 25 ...

Page 26: ...ur NetGenie appliance in order to avail of the following facilities and subscriptions offered by NetGenie Phone and Email support with extended hardware warranty Access to Customer Portal To register your appliance 1 Log in to NetGenie with administrator credentials 2 Go to System Registration 3 Click the link given below SSN Serial Number Unique number associated with your NetGenie appliance It w...

Page 27: ...igure my NetGenie appliance NetGenie can be accessed and configured using its web based user interface Refer to Defaults section for NetGenie s default IP address and administrator credentials How do I give safe Internet access to my 7 year old daughter Jane Follow the steps given below 1 Log in to NetGenie with administrator credentials 2 Go to Family Protection Add User 3 Specify Username i e na...

Page 28: ... can always add any other appropriate websites which you feel are safe for small children by referring to the Website List Will all my family members receive authentication page every time they try to access Internet through NetGenie Yes if a user has been created for any of your family members they will be required to authenticate every time they try to access the Internet using NetGenie It is ho...

Page 29: ...rfing How can I customize Website category access for a specific user 1 Log in to NetGenie with administrator credentials 2 Select the user for whom you want to edit Website category access settings 3 Click Website Category List to allow or block website categories The page given below represents website category access using different color schemes Green Allowed Web categories Red Blocked Web cat...

Page 30: ...Reviewer Guide Screen Block Website Category 5 Click to configure time based Internet access Screen Schedule Website Category Access 30 ...

Page 31: ...k Social Networking web category and click OK to save changes in Website Category 5 Click Apply to save over all access changes I want to allow my son accessing game sites in my presence only i e when I am at home in the evening What should I do OR How can I apply time based Internet access You can configure time based access for Games Web category 1 Log in to NetGenie with administrator credentia...

Page 32: ... The error page reflects NetGenie s Web categorization for the given URL which helps users understand the reason why it was blocked However if you feel that the specified website is not potentially harmful you can access it by logging in as a different user or acquiring permission from the administrator who can use his her administrator credentials to give you access Screen Access Blocked Website ...

Page 33: ...earch Category feature allows you to find out the categorization for any given website URL 1 Log in to NetGenie with administrator credentials 2 Go to Family Protection Search Category 3 Specify the website URL in the given textbox 4 Click Search to find out the categorization of the specified website URL The search result displays userwise allow block status of a specified Website URL 33 ...

Page 34: ...ng between 6 to 9 I also want to block any other chat messengers what should I do You can customize application access for your daughter Please follow the steps given below 1 Log in to NetGenie with administrator credentials 2 Add or Edit the user that has been created for your daughter 3 Click Application List to edit application access settings Screen Application Category List 4 Expand Instant M...

Page 35: ...ication List 5 Click Yahoo Messenger to allow access It will turn green Screen Allow Application 6 Click against Yahoo Messenger to apply time based access and select the time slot when you want her to access Yahoo messenger 35 ...

Page 36: ...gs are configured properly 1 Enable smartphone Wi Fi Please make sure that Wi Fi is enabled in your smartphone 2 Enable NetGenie WPS Please check that WLAN WPS LED of your NetGenie appliance has turned green which means WPS is ON in your NetGenie appliance 3 Correct Pass Key Please make sure that you have entered correct pass key to access the NetGenie network Look for a sticker at the bottom of t...

Page 37: ...is setting for each and every user OR Is there any way to allow block websites globally No you do not need to individually allow or block websites for each and every user 1 Log in to NetGenie with administrator credentials 2 Go to Family Protection Website Exceptions to allow or block one or multiple websites globally 3 Click to add or to remove Website s in globally allowed or blocked list 4 Clic...

Page 38: ...Genie with administrator credentials 2 Go to Family Protection and select the user for whom you want to reset the password 3 Specify new password and confirm 4 Click Apply to save the changes I am a traveler and use USB modem to get Internet access can NetGenie ensure me safe Internet Yes please refer to Configure USB modem section for details My ISP has given me an IP address where do I need to s...

Page 39: ... in order to avoid the authentication page each and every time If you are logging in as an existing user please refer to User Internet Access section to learn how to whitelist a device OR 1 Log in to NetGenie with administrator credentials 2 Go to Family Protection Device Whitelist 3 Specify MAC address of your laptop smartphone 4 Specify description if required 5 Click Add to whitelist your lapto...

Page 40: ...tem and security module details from System Overview page This page displays following details of NetGenie appliance System Information Active Connection s Number of connections to the NetGenie appliance Firmware Version Firmware version running on your NetGenie appliance SSN Unique SSN number which is used NetGenie support team to identify your NetGenie appliance Security Status Family Protection...

Page 41: ...rt Device to restart your NetGenie appliance 3 Click Reboot to restart your NetGenie appliance Screen Restart NetGenie Appliance Note This action will only restart your NetGenie appliance To reset appliance to factory default settings keep the reset button positioned next to the WPS switch of your appliance pressed for 5 seconds While doing so all past upgrades and configurations will be lost How ...

Page 42: ...eless network also called SSID named NetGenie Click the network icon in your machine s system tray bottom right of your screen and select NetGenie After selecting NetGenie you will be asked to enter the exact Security Pass Key printed on the sticker at the bottom of your appliance This will connect you to the NetGenie appliance over Wi Fi Can I insert my telephone cable directly to my NetGenie app...

Page 43: ...or credentials 2 Go to Network Settings Wireless 3 Specify new name of your network in SSID field 4 Select checkbox Show Password to view current password 5 Specify new password for your network in WPA Key field 6 Uncheck the checkbox Show Password to display bullets as placeholder instead of real password 7 Click Apply to save the changes Screen Change SSID 43 ...

Page 44: ...ty Anti Virus and Security Intrusion Prevention to check the status of anti virus and IPS services These services are enabled by default but you can disable not recommended them Screen Enable Anti Virus Protection Screen Enable Intrusion Prevention What is the frequency of malware signature updates Can I customize it NetGenie malware signature database automatically updates every 6 hours However y...

Page 45: ...How can I upgrade my NetGenie appliance with malware signature updates if I am not connected to Internet NetGenie provides the option to manually upload malware signatures You can download them from download netgenie net when you have Internet connectivity and store them in your machine for later use Whenever you want to manually upload signature files 1 Log in to NetGenie with administrator crede...

Page 46: ...er stage 1 Log in to NetGenie with administrator credentials 2 Go to System Firmware Upgrade 3 Browse the firmware file stored in your machine Upload Firmware 4 Select Retain Current Configuration option if you want to retain all configuration changes made by you in various modules of NetGenie or else click Reset Configuration 5 Click Apply Can I save my current NetGenie configuration for future u...

Page 47: ...onfiguration back up I took a few days back What should I do to restore my NetGenie settings OR How to restore configuration back up in NetGenie appliance To restore NetGenie configuration 1 Log in to NetGenie with administrator credentials 2 Go to System Config Manager 3 Browse the back up file stored in your machine 4 Click Upload to restore back up 47 ...

Page 48: ...e for Default Profile Factory Default Configuration under Configuration Profile Manager section Screen Restore Factory Default Configuration How many configuration snapshots can I store on NetGenie appliance You can create and store a maximum of 3 three configuration snapshots on NetGenie appliance 1 Log in to NetGenie with administrator credentials 2 Go to System Config Manager 3 Specify name of ...

Page 49: ...son in my absence How can I check it NetGenie provides a wide range of logs and reports user specific web activity reports malware and intrusion prevention reports application usage reports and a lot more Go to Logs and Reports Web Activity to view the list of websites visited by your son Web activity report displays accessed URL names corresponding to the user and source IP addresses along with d...

Page 50: ...information from Logs and Reports Statistics page This page displays Internet traffic statistics for different security modules of NetGenie Screen Network Statistics I want to find out which applications are being accessed by my Son in my absence How can I do so Go to Logs and Reports Application Activity to view the list of websites visited by 50 ...

Page 51: ...ected by NetGenie Go to Logs and Reports Anti Virus to view the list of all viruses detected and blocked by NetGenie This page provides information of detected viruses based on protocols used to transmit them Anti Virus logs display names of malware and malware files along with sources destinations dates time users and actions taken by the NetGenie anti virus engine HTTP Screen HTTP Virus FTP Scre...

Page 52: ... of users along with IP address and login duration Screen Logged in Users How can I view details of Intrusion attempts detected by NetGenie Go to Logs and Reports Intrusion Prevention to view the list of all intrusion attempts detected and blocked by NetGenie Intrusion Prevention logs displays intrusion prevention signature ID along with source destination date time user message severity and actio...

Page 53: ...are sure that NetGenie appliance is able to connect to the Internet please click Sync Now to synchronize NetGenie appliance system time with NTP server otherwise you can manually set date and time Can I send NetGenie logs to third party server Yes you can configure your NetGenie appliance to send logs to an external syslog server 1 Log in to NetGenie with administrator credentials 2 Go to Logs and...

Page 54: ...hat includes firewall port forwarding granular anti virus custom Intrusion Prevention System and many more Does NetGenie prevent my network from Web as well email based viruses What happens when NetGenie encounters any Virus Yes NetGenie ensures clean Web and Email traffic NetGenie scans all incoming and outgoing traffic over Web and Email In case of malware occurrence NetGenie logs the malware an...

Page 55: ...nges I do not want NetGenie to scan MS Word documents for viruses is it possible Yes you can customize anti virus protection cover provided by NetGenie Please follow the given below steps to do so 1 Log in to NetGenie with administrative credentials 2 Go to Security Anti Virus 55 ...

Page 56: ...at does NetGenie offer under Intrusion Prevention System NetGenie s Intrusion Prevention System is a signature based system which performs following security checks to prevent your network from malicious traffic Protocol Anomaly Detection Port Scan Prevention Traffic Anomaly Detection Web Protection You can enable or disable above components as and when required 1 Log in to NetGenie with administr...

Page 57: ...ture Please follow below steps to customize intrusion prevention signatures 1 Log in to NetGenie with administrator credentials 2 Go to Security Intrusion Prevention 3 Expand Show Advanced Settings drop down Under Signature Configuration section you can search intrusion prevention signatures based on the following criteria Outbreak Severity Policy Platform ID or Name 4 Select the signature to be c...

Page 58: ...ing multiple servers Web FTP and Gaming with different IPs and ports internally It will hide service s running on your network To configure port forwarding in NetGenie 1 Log in to NetGenie with administrator credentials 2 Go to Security Port Forwarding 3 Specify application name for which you want to create port forwarding rule 4 Specify start and end ports for the application 5 Specify IP address...

Page 59: ...u must know public IP address of your network provided by your ISP in order to access NetGenie over Internet Yes you can access your NetGenie appliance over Internet Please follow given below steps 1 Log in to NetGenie with administrator credentials 2 Go to System NetGenie Access 3 Click checkbox against Enable Access from Internet 4 Click Apply to save changes Screen NetGenie Access 59 ...

Page 60: ...Internet connection type Possible protocol types are DHCP Static PPPoE USB Modem IP Address WAN IP address of NetGenie appliance with Renew button in case of DHCP Internet connection type Network Mask Network mask IP address Gateway IP address of NetGenie gateway Primary DNS Server IP address of primary DNS server Secondary DNS Server IP address of secondary DNS server Received Amount of data rece...

Page 61: ...to Network Settings Local Network 3 Specify a new IP address for your NetGenie appliance 4 Select checkbox against Enable DHCP server if you want NetGenie to lease IP addresses to multiple devices 5 Specify the number of IP addresses to be leased by NetGenie 6 Click Apply to save changes Screen Local Network Why do I need to clone the MAC address of my router When you want to add a router switch t...

Page 62: ...ernet 3 Select any Internet connection types and fill up the required details 4 Enable MAC address clone option and specify the MAC address to be cloned 5 Click Apply to save changes Screen MAC Cloning My son has a gaming device running on UDP over a specific port I want NetGenie to block this service can I do so Yes you can block the traffic generated by specified devices 1 Log in to NetGenie wit...

Page 63: ... of 10 ten custom services and 5 five firewall rules by through this page I have set up a small network at home I use NetGenie to surf the Internet using my laptop while I am keeping one game server behind a router which is connected to NetGenie Now if I want to access the game server using my laptop how can it be done Your network setup can be represented graphically as follows 63 ...

Page 64: ...p please follow the given below steps 1 Log in to NetGenie with administrator credentials 2 Go to Network Settings Routing 3 Specify Destination IP i e IP address of your game server 4 Specify corresponding subnet mask 5 Specify IP address of the gateway as IP address of NetGenie 6 Click Apply to save changes Screen Create Route 64 ...

Page 65: ...Reviewer Guide Screen Route Rule Note You can create a maximum of 3 three routes 65 ...

Page 66: ...Whitelist Page 37 Search Category Page 31 Add User Page 18 Security Anti Virus Page 42 Firewall Page 60 Port Forwarding Page 56 Intrusion Prevention Page 42 UPnP Page 35 Network Settings Overview Page 58 Internet Page 8 9 10 11 12 14 Local Network Page 59 Wireless Page 39 40 41 Dynamic DNS Page 58 Routing Page 62 63 64 Logs and Reports Statistics Page 48 Web Activity Page 47 Application Activity P...

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