Reviewer Guide
Networking.................................................................................................................................... 41
•
How many computers or devices can be connected wirelessly to NetGenie at the same
time?
.................................................................................................................................................... 41
•
Internet access through my NetGenie appliance has stopped. What should I do?
......... 41
•
How do I know that my NetGenie is having Internet connection?
...................................... 41
•
How can I verify that my NetGenie appliance is Wi-Fi enabled?
........................................ 41
•
How can I wirelessly connect my laptop to NetGenie?
........................................................ 42
•
Can I insert my telephone cable directly to my NetGenie appliance to access Internet?
42
•
I do not want others to see my network due to security reasons. Is there any way to hide
visibility of my network to wireless users?
...................................................................................... 42
•
U
Can I change the name of my Network?
............................................................................. 43
Security......................................................................................................................................... 44
•
Does NetGenie protect my network from viruses and other malicious software?
............ 44
•
I want to protect my network from viruses. What should I do?
............................................ 44
•
What is the frequency of malware signature updates? Can I customize it?
...................... 44
•
Can I manually update malware signature database?
......................................................... 45
•
How can I upgrade my NetGenie appliance with malware signature updates if I am not
connected to Internet?
....................................................................................................................... 45
Upgrade, Back-up, Restore.......................................................................................................... 46
•
How can I check availability of upgrade(s) available for my NetGenie appliance?
.......... 46
•
Can I apply downloaded firmware upgrade(s) to my NetGenie appliance?
...................... 46
•
Can I save my current NetGenie configuration for future use i.e. in case of system crash
or change in settings?
....................................................................................................................... 46
•
My system is crashed but I do have configuration back-up I took a few days back. What
should I do to restore my NetGenie settings:
................................................................................. 47
•
How to restore configuration back-up in NetGenie appliance?
........................................... 47
•
How can I restore Factory Default Configuration?
................................................................ 48
•
How many configuration snapshots can I store on NetGenie appliance?
......................... 48
Logs and Reports ......................................................................................................................... 49
•
I want to find out which websites are being accessed by my son in my absence. How
can I check it?
..................................................................................................................................... 49
•
From where can I see overall Internet traffic passing through my NetGenie appliance?
50
•
I want to find out which applications are being accessed by my Son in my absence. How
can I do so?
........................................................................................................................................ 50
•
From where can I view details of viruses detected by NetGenie?
...................................... 51
•
Can I have visibility of users who are accessing Internet through NetGenie?
.................. 51
•
How can I view details of Intrusion attempts detected by NetGenie?
................................ 52
•
I have set time as per my local time zone but why is NetGenie still not showing it?
....... 53
•
Can I send NetGenie logs to third party server?
................................................................... 53
•
Is there any way to turn off NetGenie’s logging feature?
..................................................... 54
Some Advanced Configuration..................................................................................................... 54
•
Does NetGenie prevent my network from Web as well email-based viruses? What
happens when NetGenie encounters any Virus?
.......................................................................... 54
•
I do not want NetGenie to scan MS-Word documents for viruses, is it possible?
............ 55
•
What does NetGenie offer under Intrusion Prevention System?
........................................ 56
•
Can I customize NetGenie’s intrusion prevention signatures?
............................................ 57
•
What is Port Forwarding? How can I configure port forwarding in NetGenie?
................. 58
•
Can I access NetGenie over Internet?
.................................................................................... 59
•
Is there any single page from where I can get the complete network overview?
............. 60
•
I want to change the default IP address of my NetGenie appliance, can I do it?
............. 61
•
Why do I need to clone the MAC address of my router?
..................................................... 61
•
My son has a gaming device running on UDP over a specific port; I want NetGenie to
block this service, can I do so?
........................................................................................................ 62
•
I have set up a small network at home. I use NetGenie to surf the Internet using my
laptop while I am keeping one game server behind a router, which is connected, to
NetGenie. Now if I want to access the game server using my laptop, how can it be done?
.. 63
Menu Structure ..................................................................................................... 66
5
