Cuckoo AC-12ZH10F, Operating Instructions Manual

Page: 38 / 84

38
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When the device is not used properly in compliance with the User Manual, the device may not operate properly
even if it is not broken down.
Please take the following measures accordingly if there is a problem with the device. If there is still a problem,
please contact our Customer Service.
PLEASE CHECK BEFORE
ASKING FOR SUPPORT
Problem Checklist
Recommendation
The product won't
work even if I press
the Power Supply
button.
•
Is the Power Plug firmly put in the Power Outlet?
•
Isn't the place blacked out?
•
Is the product properly assembled?
•
Is the Water Tank put in properly?
•
Have you pressed the ON/OFF button?
•
Put the Power Plug in a Power Outlet of
120V~, 60Hz.
•
Use the product after electricity is supplied.
•
Assemble the product properly.
•
Assemble the Water Tank again properly.
•
Press the ON/OFF button.
The air volume won't
change.
•
Isn't the product in the MANUAL mode?
•
Isn't the product in the SLEEP or BABY
mode?
•
Change the mode into the operation mode you want.
•
During the Sleep or Baby mode, the air volume is
fixated to be the minimum air volume.
The air does not seem
to be purified.
•
Is the indoor pollution severe?
•
Isn't the room too large?
•
Is there any obstacle around the product?
•
Is the product installed where wind cannot
move freely?
•
Hasn't the time for filter cleaning and
replacement passed?
•
Ventilate the room and then use the product.
•
Use the product in an area not exceeding its
coverage limit.
(Avoid places with a good ventilation such as an
entry and a window.)
•
Remove the obstacle.
•
Install the product elsewhere.
•
Check the Filter cleaning and replacement cycle
and clean or replace the Filters.
There is a smell at the
Air Outlet.
•
Is the smell a smell that was there in the early
days after you purchased the product?
•
Do you use the product in a place with a lot
of smoke or smell?
•
Is the water in the humidifying cistern
polluted?
•
Hasn't the time for filter cleaning and
replacement passed?
•
It is a smell of an activated carbon. The smell will
disappear one to two weeks after the product starts
operation. It is a smell of an activated carbon
(charcoal) which is harmless to the humanbody.
•
The air purification performance may decrease in a
place with much smokeor smell. Ventilate the room
before using the product.
•
Clean the cistern and the water tank and add water.
•
Check the Filter cleaning and replacement cycle
and clean or replace the Filters.
There is a strange
sound.
•
Isn't the sound a clicking sound?
•
Isn't the sound a pumping sound?
•
During the STERILIZATION mode, a clicking sound
may be made due to generation of ion.
•
It is a sound of water being supplied from the Water
Tank to the Cistern. (It is not a malfunction.)
The humidity does
not increase.
•
Isn't the room too large?
•
Is there water in the Water Tank?
•
Isn't the humidifying filter polluted?
•
Use the product in an area not exceeding its
coverage limit.
•
Fill the Water Tank with water.
•
Clean the humidifying filter or check the
replacement cycle and replace it if necessary.
Wind comes out, but
not the humidity.
•
This product is a vaporizing
Air Purifier with natural humidification function
with invisible steam.
The color of the air
purification status
display is always the
same.
•
Isn't there dust on the Lens of the Dust
Sensor?
•
Is the pollution degree with dust
continuously low or high?
When other functional
defects occur
•
Check the phenomenon of the issue, pull out
the Power Plug, and contact our Customer
Service Center.
•
Clean the Lens of the Dust Sensor.
•
Adjust the sensitivity of the Dust Sensor to be dull
or standard.