CubiScan 125
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Chapter 7
Troubleshooting
This chapter provides assistance in identifying and solving common
problems with the CubiScan 125. If you encounter problems not covered in
this chapter, or if a defect is suspected, call Quantronix Technical
Assistance at +1 (801) 451-7000 for assistance.
After installation, some problems are caused either by incorrect cabling or
because the system setup is not correct. If you are having problems with the
CubiScan 125, first verify that all cables attached to the controller box
(serial communications cables, sensor cables, power cord, Ethernet cable,
load cell cable) are fully seated and secure (locking rings, clips, or screws).
Then, verify that the setup is correct. For information on the setup, refer to
or to the
Qbit User Guide
.
Problems with your computer may affect operation of the CubiScan 125
system. If you have trouble starting Qbit or if you encounter problems with
your computer (including computer-related error messages), refer to your
computer manual or contact your computer representative or dealer for
assistance.
Frequent computer errors may be caused by dust or static electricity. It is
important that your computer be kept as clean and static free as possible.
Consult your computer manual for information.
If problems continue, review the following sections for more information.
No Response When You Turn Power On
If there is no response when you power on the CubiScan 125, do the
following:
1. Verify that the AC power cord is pressed firmly into the power socket.
2. Check the fuse in the fuse drawer next to the power switch.
3. Verify that the AC power source is working properly.
Contact Quantronix if you require additional help.
