10
Protecting Your Digital Assets
TM
CRU WiebeTech Drive eRazer Ultra User Manual
Operational Status, continued...
STATUS MESSAGE
CONDITION/EXPLANATION
ESTIMATING ERASE
TIME
The Drive eRazer Ultra is wiping a portion of the drive (for one minute) for the
purpose of estimating how long it will take to erase the whole drive.
PASSWORD RESET
Briefly displays before the Drive eRazer Ultra resets the hard drive password
PASSWORD RESET
CYCLE POWER
The hard drive’s password was successfully reset. The user must turn off the
Drive eRazer Ultra and then turn it back on.
HPA RESET
HPA was successfully removed
DCO RESET
DCO was successfully removed
VERIFY DONE
The erase process and verification completed successfully
ERASE DONE
The erase process completed successfully; verification not available (only seen
with Secure Erase Enhanced mode)
PREPARING VERIFY
The Drive eRazer Ultra is checking user settings and planning the verification
process
3.5.2 Error Indication
If your Drive eRazer Ultra unit encounters any errors, a brief explanatory message displays.
ERROR MESSAGE
CONDITION/EXPLANATION
PASSWORD ERROR
The Drive eRazer Ultra tried to reset the password on the drive, but was unable
to do so and received an error from the drive.
CAN’T RESET
PASSWORD
Password reset was thought to have been successful, but a subsequent double-
check detected that the password was still present
FACTORY < min.
The drive is suspected of reporting false information. The DCO size appears to
be unreasonable large, leaving less than 5MB of disk capacity.
NATIVE < min.
The drive is suspected of reporting false information. The HPA size appears to be
unreasonable large, leaving less than 5MB of disk capacity.
BLOCKCNT < min.
The drive is suspected of reporting false information. The drive’s factory capacity
appears to be less than 5MB.
HPA RESET ERROR
Failed first attempt to remove the HPA
HPA RESET FAILED
The HPA was thought to have been removed, but a subsequent double-check
found it to be still present
DCO RESET ERROR
Failed first attempt to remove the DCO
DCO RESET FAILED
The DCO was thought to have been removed, but a subsequent double-check
found it to be still present
SECURE ERASE NOT
SUPPORTED
The drive does not support the “Secure Erase (Normal)” feature
SECURE ERASE ENH
NOT SUPPORTED
The drive does not support the “Secure Erase (Enhanced)” feature
SECURE ERASE ENH
ERROR
An error occurred during the Secure Erase (Enhanced) process
WRITE CMD ERROR
The Drive eRazer Ultra received an error while attempting to write to the drive
READ CMD ERROR
The Drive eRazer Ultra received an error while attempting to read from the drive
VERIFICATION
ERROR
A block on the drive doesn’t match what was supposed to have been
overwritten there.
