CRETE BOWL CFB120LP, Owner'S Manual

Page: 13 / 25

TROUBLESHOOTING
13
User’s Manual
715-293-3101
info@crete.design
Problem Possible Causes Remedy
Will not light Air in gas line If new install, may take several
attempts to purge air
Will not stay lit Improper gas pressure Confirm proper gas pressure
Noise
(Note: The movement and
combustion of gas will
create low, unavoidable
levels of noise.)
Passage of air/gas across
irregular surfaces
Remove any tight bends or kinks in gas
supply line
Unit is smoking/
sooting excessively
(Note: It is natural and
unavoidable for appliance sets
to produce moderate levels
of carbon (soot) where
flames contact the media)
Poor fuel quality Remove any tight bends or kinks in gas
supply line
Burner flame is too low
or too high
Incorrect gas supply or pressure
Check for proper gas supply pressure
Unit Produces
Unwanted Odor
Gas Leak, See Warning Statement Check for and Seal All Gas Leaks
Blocked burner orifice or burner ports Free burner orifice and burner ports of any
debris or blockage
Improper burner orifice size Verify proper burner orifice sizing
Excessive flame impingement
or blockage
Separate the media to allow more
flame passage
Improper fuel and/or air mixture Remove any foreign items from the flame
pattern and check for proper orifice sizing
Excessive gas pressure on
natural gas units
Contact local natural gas
company
Improperly applied media Review media application
Debris in gas line Confirm gas line is clear (insulation,
dirt, plastic, excessive pipe sealer, etc.)
Improper gas pressure Confirm proper gas pressure