Crestron QM-RMC Operation Manual Download Page 3

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Crestron

QM-RMC

Room Media Controller

Contents

Introduction ..........................................................................................................1

Features and Functions...........................................................................1

Specifications .........................................................................................3

Physical Description...............................................................................4

Memory..................................................................................................7

Industry Compliance ..............................................................................9

Setup.....................................................................................................................9

Hardware Hookup ..................................................................................9

Establishing Communication with the QM-RMC................................10

Troubleshooting Communications .......................................................13

Compiling and Uploading a Program to the Control System ...............15

Uploading Web pages to the QM-RMC...............................................16

Updating the Operating System ...........................................................17

Advanced Console Commands ............................................................18

Programming the QM-RMC...............................................................................18

Programming with the Crestron AppBuilder .......................................19
Programming with SIMPL Windows...................................................19

Problem Solving .................................................................................................25

Troubleshooting ...................................................................................25
Further Inquiries...................................................................................28
Firmware Upgrades..............................................................................28
Future Updates .....................................................................................28

Software License Agreement..............................................................................29

Return and Warranty Policies.............................................................................31

Merchandise Returns / Repair Service .................................................31
CRESTRON Limited Warranty ...........................................................31

Operations Guide – DOC. 6161

Contents

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Summary of Contents for QM-RMC

Page 1: ...Crestron QM RMC Room Media Controller Operations Guide...

Page 2: ...by the Technical Documentation department at Crestron Electronics Inc 15 Volvo Drive Rockleigh NJ 07647 1 888 CRESTRON All brand names product names and trademarks are the property of their respectiv...

Page 3: ...ploading a Program to the Control System 15 Uploading Web pages to the QM RMC 16 Updating the Operating System 17 Advanced Console Commands 18 Programming the QM RMC 18 Programming with the Crestron A...

Page 4: ......

Page 5: ...estron e Control 2 Programmable logic via SIMPL Windows including SIMPL Flash memory and DRAM Two bi directional COM ports with built in serial drivers for controlling devices over RS 232 One IR port...

Page 6: ...low cost room control solutions The QM RMC provides a 10 100 Ethernet port with support for DHCP and a built in Web server so users can control serial devices from any computer on the LAN WAN or even...

Page 7: ...baud rate up to 115 200 bps Port B is used for initial communication and setup 12VDC One Male receptacle for external power pack included Reset Buttons HW R Initiates system hardware reset SW R System...

Page 8: ...s two LEDs on the LAN connector and two reset buttons All connections except for the Ethernet and power connections are made on the back of the unit There are four rubber feet on the base of the unit...

Page 9: ...s disconnecting and reconnecting power SW R Pressing this button in combination with the HW R button performs a system restart without loading the program refer to Troubleshooting Communications on pa...

Page 10: ...nals and use an appropriate cable LAN 8 Position RJ 45 Connector Specifications PIN SIGNALS 1 TD 2 TD 3 RD 4 Connected to pin 5 5 Connected to pin 4 6 RD 7 Connected to pin 8 8 Connected to pin 7 NOTE...

Page 11: ...RS 232 communication with hardware and software handshaking and modem control Speeds are rated up to 115 200 bps COM B is used as the console port Standard COM DB9 Pinout PIN DIRECTION DESCRIPTION 1 T...

Page 12: ...rol system program files SPLUS SIMPL module files USER Used for user defined files MAILBOX Directory contains the user mailbox file CF The mounting point for the compact flash files CF DISPLAY Directo...

Page 13: ...o options are specified or if volatile qualifier is used or DEFAULT_VOLATILE is used DRAM is used by the operating system for dynamic storage of variables signals and other constructs used at runtime...

Page 14: ...nection Establishing Communication with the QM RMC Before uploading a program to the QM RMC or performing diagnostic functions you must connect the QM RMC system to the PC The connection can be either...

Page 15: ...ll of these functions are accessed through the commands and options in the Viewport menus Viewport is available through the SIMPL Windows and Crestron VisionTools VT Pro e software Open the Crestron V...

Page 16: ...elds All of these terms are explained in detail in the Crestron e Control Reference Guide Doc 6052 The latest version is available as a PDF on the Crestron website www crestron com 3 Click OK to set t...

Page 17: ...splay a window that gives the IP address and port number Troubleshooting Communications Use the following checklist if communication cannot be established with the QM RMC 1 Verify that you are using t...

Page 18: ...d If communication still cannot be established Remove power from the control system Press and hold the SW R button on the front panel of the QM RMC Reapply power to the control system The Viewport con...

Page 19: ...ws toolbar or open Viewport and click File Transfer Send Program 3 Click Browse locate the SPZ file and click Open This displays the program s header information and enables one or both of the What to...

Page 20: ...t are sent to the QM RMC In VT Pro e the target type is BROWSER For e Control 2 projects When an e Control 2 project is created VT Pro e automatically creates a folder with the name of the project and...

Page 21: ...ce must receive an entry in the IP Table of the QM RMC Here the IP ID must match the IP ID that was assigned in VT Pro e while the IP address must be set to a loopback 127 0 0 1 when hosting internal...

Page 22: ...n console commands refer to the 2 Series Console Command Reference Guide Doc 6002 The latest version can be obtained from the Downloads Product Manuals section of the Crestron website www crestron com...

Page 23: ...ing the control system touchpanels devices and functionality The Crestron AppBuilder then programs the system including all touchpanel projects and control system logic The Crestron AppBuilder is full...

Page 24: ...splitters receivers and remote control transmitters may be required To add an IR device drag the device from the Crestron Project or User IR Database to the C2I IR1 port The Crestron database contains...

Page 25: ...es the DB9 serial COM ports can be used instead Slot 2 C2I DI04 Slot 2 provides four digital input ports o1 through o4 Signals Digitals o1 through o4 Description The C2I DIO4 provides four digital inp...

Page 26: ...r s documentation and includes the transmission speed baud rate error checking parity number of data bits and stop bits and any hardware or software handshaking that may be required to control the flo...

Page 27: ...ng control system with the QM RMC That is drag the QM RMC from the Control Systems folder onto the existing control system in System Views and click Yes when prompted to confirm the replacement If the...

Page 28: ...button alternatively click Save and Compile on the Build menu or press F12 Converting User Modules 1 Open the User module you want to convert 2 Click Project Edit Program Header 3 Click 2 Series in th...

Page 29: ...n the program System locks up Various Press front panel SW R and HW R buttons at the same time to bypass program and communicate directly with processor refer to Troubleshooting Communications on page...

Page 30: ...Replacement A Lithium battery is used to power the system clock within the QM RMC Under normal conditions it lasts for approximately 10 years In the event that the clock fails only an authorized techn...

Page 31: ...Port A or Port B that the device is connected to if applicable Next specify the serial protocol that the device expects The parameters include the baud rate parity the number of data bits and stop bi...

Page 32: ...tp www crestron com downloads software_updates asp for the latest version of firmware Not every product has a firmware upgrade but as Crestron improves functions adds new features and extends the capa...

Page 33: ...ands data or instructions from or to another computer b for local campus or wide area network internet or web hosting services or c pursuant to any rental sharing or service bureau arrangement The Sof...

Page 34: ...ninety 90 days from the date of receipt and b that any hardware accompanying the Software will be subject to its own limited warranty as stated in its accompanying written material Crestron shall at i...

Page 35: ...s are not covered This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer Purchasers should inquire of the dealer regarding the nature and extent of the dea...

Page 36: ...Crestron Electronics Inc Operations Guide DOC 6161 15 Volvo Drive Rockleigh NJ 07647 07 03 Tel 888 CRESTRON Fax 201 767 7576 Specifications subject to www crestron com change without notice...

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