This section provides solutions to problems you may encounter during installation or normal use. This
includes:
Problems with Multiple Audio Devices
Problems with Sound
Problems with Sound and CD-ROMs
Problems with Wireless Features
If you have a technical problem with this product, you can consult our selfhelp tool "Knowledge Base" for
online troubleshooting and solutions. Visit
www.soundblaster.com/support
.
Problems with Multiple Audio Devices
The onboard audio chipset seems to be in conflict with Sound Blaster X-Fi Notebook.
Disable your notebook's onboard audio chipset. See your notebook's motherboard documentation for
details.
Problems with Sound
No sound from the headphones.
Check the following:
The headphones are connected to the Headphone jack.
In the
Speakers
tab of Audio Console, the
Headphones
option is selected in the
Speaker/Headphone Selection
box.
OR
In the speakers and headphone selection of Entertainment Mode, the
Headphones
option is
selected.
No audio output when playing digital files such as .WAV, MIDI files or AVI clips.
Check the following:
The speakers' volume control knob, if any, is set at mid-range. Adjust the volume mixer settings in
Entertainment Mode, if necessary.
The powered speakers or external amplifier are connected to the card's Headphone jack.
There is no hardware conflict between the card and a peripheral device.
The speakers and headphone selection in Entertainment Mode corresponds to your speaker or
headphone configuration.
Problems with Sound and CD-ROMs
No audio output when playing audio CDs.
To solve this problem:
Enable digital CD playback (for Windows XP only):
1.
Click
Start
Settings
Control Panel
or
Start
Control Panel
.
2.
In the
Control Panel
dialog box, double-click the
System
icon.
3.
In the
System Properties
dialog box, click the
Hardware
tab.
4.
Click the
Device Manager
button.
5.
Double-click the
DVD/CD-ROM drives
icon.
Your computer drives appear.
6.
Right-click the disk drive icon. A menu appears.
7.
Click
Properties
.
8.
In the
Digital CD Playback
box of the next dialog box, click the
Enable digital CD audio for this
CD-ROM device
check box to select it.
Notes
Page 18 of 19
How to use this manual
17/4/2008
file://C:\Users\Lee Fong\AppData\Local\Temp\~hhC3B1.htm