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Frozen Gourmet Setup and Operators’ Guide

4550001

21

The color of the spiral coupler (the little plastic tab attached to the rear of the spiral
will tell you how many products will fit in the spiral. See the column at left.

NOTE

Another way to determine spiral capacity is to count the spaces in the
spiral!

1.

Loading a Tray With Products In General:

•

See PRODUCT PUSHER USAGE (page 22) for spirals with capacity of 10 prod-
ucts.

SPECIAL CONSIDERATIONS:
Bagged Products

- Position package upright, then push the tops slightly toward the rear

of the tray. Also, see PRODUCT PUSHER USAGE (page 22).

Thin Packages

- Position the package upright

Spiral Capacities and Color Codes

ITEM CAPACITY

OF SPIRAL

PART NUMBER

CLIP COLOR

CLOCKWISE

(RH)

COUNTERCLOCKWISE

(LH)

4 (Optional)

1707051

1707049

Green

5 (Standard)

1707047

1707045

Tan

6 (Standard)

1707041

1707039

Purple

8 (Standard)

1707018

1707016

Grey

10 (Standard)

1707006

1707004

Blue

Load Trays With Product

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Summary of Contents for Frozen Gourmet

Page 1: ......

Page 2: ...is degree of safety and to continue to achieve the level of performance built into this machine it is important that installation and maintenance be performed so as to not alter the original construction or wiring and that replacement parts are as specified in the Parts Manual Your investment in this equipment will be protected by using this Setup and Operator s Guide the Programming Guide and the...

Page 3: ...ing 11 Connecting and Disconnecting a Motor Harness 11 Set Up a Tray to Vend Wide Products 12 Removing and Installing Spirals 14 Removing and Installing a Spiral Motor 16 Installing a Gear 17 Installing a Spiral Coupler 18 Moving a Tray Up or Down 19 Installing a Tray in the Merchandiser 20 Load Trays With Product 21 Loading a Tray With Products In General 21 Product Pusher Usage 22 Return the Tra...

Page 4: ...sic Programming 29 Set Prices 29 View the Cabinet Temperature 30 View the Evaporator Temperature 30 Freezer Defrost 30 Final Checkout 31 Test Vend Selections 31 Operational Readiness Check 31 Spiral Indexing Procedure One Spiral One Motor 32 Spiral Indexing Procedure Two Spirals One Or Two Motors 33 Testing the Bill Validator 33 Routine Service and Sanitation 34 ...

Page 5: ...a maximum of 8 See your Programming Guide for details OPERATION AS A SLACK OR SOFT FROZEN VENDING MACHINE The frozen gourmet has a setpoint range of 12º F to 0º F The rec ommended setting for this zone is 6º F The defrost cycle default setting from the factory is 4 cycles per 24 hour period The opera tor may adjust the number of defrost cycles per 24 hour period from a minimum of 1 to a maximum of...

Page 6: ...________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ _____________________________________________________ ___________________________...

Page 7: ...d NEU TRAL terminals of the wall receptacle The voltmeter should indicate 110 130 volts ac for 120 volt 60 Hz locations Polarity Check Place the leads of a voltmeter across the LINE LIVE and GROUND terminals of the wall receptacle The voltmeter should indicate 110 130 volts ac for 120 volt 60 Hz locations Noise Potential Check Place the test leads of a voltmeter across the NEUTRAL and GROUND termi...

Page 8: ...o refund customer s money Spirals return to home for best visual product presentation Machine automatically returns to standard operation if a SureVend problem is detected no machine downtime Feature is standard on this machine Automatic self calibration no adjustment is necessary Works in all lighting conditions and temperatures Retrofit kit is available for most recent model spiral equipment Sur...

Page 9: ...rear screen and the wall 2 Level the merchandiser a Place a spirit level on the top front edge of the cabinet with the door fully closed Adjust the front legs only until the cabinet is reasonably level b Hold the door open about 4 inches WARNING Have an assistant hold the merchandiser while you adjust the leg levelers c Adjust the back legs so that the back leg leveler on the hinge side is off the...

Page 10: ...andiser and can show you what is wrong if there is a failure Free Vend Keyswitch optional This allows someone other than maintenance people to set the merchandiser to free vend without opening the door Selection Switch Panel The customer uses these switches to make selections Also maintenance people may use this switch panel during programming and other support modes Coin Return Button Pressing th...

Page 11: ...s electrical power is applied to the controller PCB HEARTBEAT L E D 2 When flashing this red LED indicates that the controller PCB is active and the software is operating Controls and Indicators Continued NORMAL CONDITIONS When the merchandiser is operating normally you should see a steady red POWER ON indicator and a flashing red HEARTBEAT indicator Contact a service representative if any other c...

Page 12: ...ºC for slacked frozen food within 75 minutes of the cabinet door being closed or 45ºF 7ºC for cold food within 30 minutes of the door being closed When the Automatic Shutoff Control deactivates the vending mechanism the display will show 3 1 18 43 2 15 When the monetary door is opened the message 11 will be displayed along with the date time and maximum cabinet tem perature reached Should this occ...

Page 13: ...ay and pull the tray toward you until you hear and feel the rear tray rollers drop into the cut out in the top of the guide rail c Continue pulling the tray forward for another inch You will then be able to tilt the tray downward into the loading position as shown NOTE Handle the tray with care to avoid scratching the delivery pan assem bly Loading the Merchandiser ...

Page 14: ...ceed to the next step Otherwise reposition the tray and guides d Will the product touch products on either side If not proceed to the next step Otherwise install a product spacer e Load products in the tray f Return the tray to the vending position g Install the price labels h Install the selection ID numbers 3 Removing a Tray Study this procedure before you install a tray for the first time while...

Page 15: ...DE RAIL c Lift up on the tray and slide it toward the back No more than an inch should be needed d The tab near the back of the tray should align with the cut out in the top of the tray guide rail as shown e Lift the tray clear of the tray guide rail and out of the merchandiser 2 1 COLUMN DIVIDER a Push the column divider toward the back of the tray b Lift the column divider clear of the tray c In...

Page 16: ...Tray harness extension P N 1709018 is available from your National Vendors Parts department The extension will enable you to remove the tray from the machine and still operate the motors and spirals Connect it as shown Operate a Tray Outside the Machine ...

Page 17: ...LLING A GEAR page 17 Install the spiral coupler See INSTALLING A SPIRAL COUPLER page 18 Changing Tray Configurations SPIRAL BEARING GEAR SPIRAL COUPLER BACKWALL OF TRAY 2 Connecting and Disconnecting a Motor Harness To avoid breaking the motor circuit board hold the header on the circuit board when ever connecting or disconnecting a motor harness DISCONNECTING A MOTOR HARNESS a Pull the harness co...

Page 18: ... group must have an even ID number 0 2 4 etc For example if a product is three spirals wide the left spiral will be ID number 0 and the right spiral will be ID number 2 Be careful how wide you set up for because really wide products could get hung up in the delivery door c Remove the column dividers inside the group See REMOVE A COLUMN DIVIDER page 9 In the example of three spiral positions you wo...

Page 19: ... spirals 4 6 etc remove the har nesses from all motors inside the group leave the harnesses connected to the leftmost and rightmost motors g Install a spiral at the rightmost position in your group Make sure it has the same product capacity and is opposite to the one in the leftmost position h Return the tray to the merchandiser i Electronically couple the motors as needed see your Programming Gui...

Page 20: ...end of the spiral from the spi ral coupler as shown b Remove the spiral from the tray ITEM CAPACITY OF SPIRAL PART NUMBER CLIP COLOR CLOCKWISE RH COUNTERCLOCKWISE LH 4 Optional 1707051 1707049 Green 5 Standard 1707047 1707045 Tan 6 Standard 1707041 1707039 Purple 8 Standard 1707018 1707016 Grey 10 Standard 1707006 1707004 Blue COUNTER CLOCKWISE left hand CLOCKWISE right hand PULL LIFT SPIRAL RETAI...

Page 21: ...se the retaining clip SHOULD I USE A CLOCKWISE OR A COUNTERCLOCKWISE SPIRAL f The type of spiral used is determined by the column position it will occupy in the tray g Refer to the figure below to find the correct spiral type REMOVING A SPIRAL COUPLER h Pinch together the prongs on the end of the spiral coupler as shown i Pull the coupler forward in the direction of the arrow as shown A8 A9 A0 A1 ...

Page 22: ...ING A SPIRAL COUPLER page 15 e Lift the motor clear of the tray f Return the tray to the merchandiser See INSTALING A TRAY IN THE MERCHANDISER page 20 INSTALLING A SPIRAL MOTOR g Remove the tray See REMOVING A TRAY page 8 h Place the motor in the correct position at the rear of the tray as shown i Place a gear in position if required by this set up See INSTALLING A GEAR page 17 j Install a spiral ...

Page 23: ... tion WHERE ARE THE GEARS PLACED The gear is placed between the back of the tray and the spiral coupler HOW IS THE GEAR ORIENTED There are two possible orientations for the gear There are two rules to follow when orienting gears RULE 1 The gears for selections next to each other cannot use the same ori entation RULE 2 All gears for a single selection must use the same orientation BACK WALL OF TRAY...

Page 24: ...he gear in position if one is required for this set up See INSTALLING A GEAR page 17 WHEN USED WITH A MOTOR b Hold the motor in place and push the spiral coupler through the motor gear box until it clicks into position Be sure the spiral couplers are ori ented as shown below NOTE The motor output shaft opening contains eight facets to allow the spiral coupler to be installed in any one of eight po...

Page 25: ... CHANNEL SLOT FRONT GUIDE MOUNTING CHANNEL REAR GUIDE MOUNTING CHANNEL TRAY GUIDE RAIL PC BOARD Proceed as follows a Remove the tray from the merchandiser See REMOVING A TRAY page 8 b Remove the screw that secures the right tray guide rail to the front guide mount ing channel as shown c Tap up on the guide rail and unseat the guide rail tabs from the channel slots d Pull the guide rail away from t...

Page 26: ...e to see this area Proceed as follows a Insert the tray so that the tray rollers pass over the tray guide rollers b Bring the tray roller to rest on the tray guide c Tilt the tray upward d Connect the tray wiring harness to the PC board mounted to the guide rail JUST ABOVE the tray you are installing TRAY ROLLER TRAY GUIDE REAR OF TRAY FRONT OF RAIL 157P0024 TRAY ROLLER TRAY GUIDE RAIL REAR OF TRA...

Page 27: ...HER USAGE page 22 for spirals with capacity of 10 prod ucts SPECIAL CONSIDERATIONS Bagged Products Position package upright then push the tops slightly toward the rear of the tray Also see PRODUCT PUSHER USAGE page 22 Thin Packages Position the package upright Spiral Capacities and Color Codes ITEM CAPACITY OF SPIRAL PART NUMBER CLIP COLOR CLOCKWISE RH COUNTERCLOCKWISE LH 4 Optional 1707051 170704...

Page 28: ...3 or 11 The package is non rigid like bagged peanuts The product pusher can also be used with other spiral and types of products A bag of product pushers has been shipped with the merchandiser Additional product pushers are available from the National Vendors parts department To use a product pusher snap it on the spiral as shown You can adjust the product pusher by moving it around on the spiral ...

Page 29: ...d Operators Guide 4550001 23 a Lift the tray until it is parallel to the floor as shown b Push the tray toward the back of the cabinet The tray will index into a detented home position Return the Trays to the Vending Position ...

Page 30: ...in the front of the tray for each position Install per this example a Insert the dollar roll in the left most pair of slots as shown if the price is 1 00 or more b Insert the cents roll in the center pair of slots as shown c The low number end of the roll goes in the top slot and the high number end of the roll goes in the bottom slot 2 Adjusting the price roll You can set selection prices within ...

Page 31: ...to separate them along the scored lines between the selections BE CAREFUL when doing this 1 Installing Selection ID Numbers a Press together the two long edges of the selection ID label b Snap the selection ID label into position on the front of the tray as shown Install Selection ID Labels SELECTION IDENTIFICATION LABEL CENTS PRICE ROLL DOLLAR PRICE ROLL SELECTION IDENTIFICATION 157P0059 ...

Page 32: ...ns NOTE This example shows a 3 tray merchandiser MOTOR POSITION TOP TRAY TRAY A A0 A1 A2 A3 A4 A5 A6 A7 A8 A9 TRAY B B0 B1 B2 B3 B4 B5 B6 B7 B8 B9 BOTTOM TRAY TRAY C C0 C1 C2 C3 C4 C5 C6 C7 C8 C9 A0 A2 A4 A6 A8 A8 A9 A0 A1 A2 A3 A4 A5 A6 A7 EXAMPLE OF A BASIC WIDE TRAY ID LABEL TO USE EXAMPLE OF A BASIC 10 SELECT TRAY ID LABEL TO USE ...

Page 33: ...on the floor of the cabinet and the air discharge screen is located on the rear of the cabinet They must be kept clean and free of dust and debris 2 Spacing Leave 6 of space between the rear of the cabinet and any surface that may impede the flow of air from the rear screen Refrigeration System ...

Page 34: ...der Rotate the cylinder until the pin snaps into place f Leaving the door open test the lock mechanism with a key 2 Install the Optional Cash Box Lock a Remove the cash box from the merchandiser b Assemble the lock as shown in the illustration below c Return the cash box to the merchandiser 3 Load the Coin Mechanism a Insert coins one at a time until each of the coin tubes has been filled b Inspec...

Page 35: ... to price another selection Basic Programming The service keypad shown on the left is your major tool to program your merchandiser The minimum programming required to get your mer chandiser running is setting the prices That proce dure is given below For a thorough explanation of how to adjust the custom programming features available to you consult your Programming Guide It will describe how to S...

Page 36: ... an apostrophe means the heater is on NOTE When the machine door is closed you can view the temperature by pressing on the selection panel e Press until you have left the function 3 View the Evaporator Temperature a Press then The display will show for example 3 This example shows that the temperature is 34 degrees Fahrenheit This temperature is non adjustable and is only used at the factory for r...

Page 37: ... the amount of the credit After the item vends your money will be returned You may make one more test vend if you close the door while still in TEST VEND mode b Press until you have left the function 2 Operational Readiness Check a Perform test vends on all selections b Do any of the products catch on the tray and fail to vend If not skip to step c If so perform the following procedures on the aff...

Page 38: ...if it s on a right hand motor or the next counterclockwise position if it s on a left hand motor Go to step d d Replace the spiral e Perform a test vend see page 31 f Did the product hang up NO You re finished Continue to test vend the remaining selections until everything works right YES Go to step g g Did you previously move the coupler to the next clockwise or counterclockwise position NO Move ...

Page 39: ...iral spiral coupler and gear if used h Perform a test vend see page 31 i Did the product hang up NO You re finished Continue to test vend the remaining selections until everything works right YES Go to step j j Did you previously move the left hand coupler to the next counterclockwise position NO Remove the left hand spiral of the affected pair Turn the left spiral cou pler to the next countercloc...

Page 40: ...ic condition Sanitizing processes generally accepted by the health authority are as follows 1 Heat Immersion of the object for at least 30 seconds in clean hot water of at least 170oF 24oC Hot water at 170oF 77oC and above can cause burns to the skin Exercise caution when working with hot water at this temperature 2 Chemical Treat the object to be sanitized with a bactericidal compound Follow the ...

Page 41: ...on and replacement parts For factory assistance contact the nearest National Vendors representative Contact the local health authorities and obtain their acceptance of the sanitizer you intend to use when cleaning and sanitizing the merchandiser When cleaning and sanitizing the merchandiser use CLEAN DISPOSABLE PAPER WIPES rather than cloths DAILY SERVICE a Replace burned out or discolored light b...

Page 42: ...f an air hose is used for drying c Clean the coin chute and coin validator See CLEANING THE COIN VALI DATOR AND COIN CHUTE page 36 d Clean the bill validator See CLEANING THE BILL VALIDATOR page 36 MONTHLY SANITATION a Follow the daily sanitation instructions b Inspect the merchandiser for overall cleanliness especially the corners c Wash and sanitize the merchandiser food compartment with a clean...

Page 43: ...mponents wiring or circuits and or for all mechanical parts or assemblies damaged as a result of operating the Merchandiser at other than the design voltage and frequency specified on the Electrical Rating Tag or b in event of vandalism fire or negligence or c incandescent lamps neon lamps fluorescent lamps ballasts starters or other expendable items or d when other manufactured compo nents are in...

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