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26
of
128
Error
Description
Probable
Cause
Possible
Solutions
Bill Validator ROM Erro.
An error has been detected in a main chip in the
Replace the bill validator.
Validator.
Bill Validator Acceptor
A jam in the bill path has been detected.
Check the bill path for items that are blocking sensors.
Jammed. Check
to
see
that
the
bill
path
gates
are
not
open.
Replace the bill validator.
Bill Validator Stacker Error.
An error has been reported concerning the bill box.
Check the bill box to be mounted to the validator
properly.
Replace the bill box.
Replace the bill validator.
Bill Validator Stacker Full.
The bill validator is reporting that the bill box is full
Check for bills and remove them.
of
bills.
Replace
the
bill
box.
Replace the bill validator.
Bill Validator Disabled.
The control board has disabled the bill validator.
Check for coins in the payout tubes of the coin
Mechanism.
Check for a fault with the bill validator.
Check Winner Prize.
The control board has detected a failed winner vend.
Check for the presence of product.
Check motor function.
POWER OFF.
The control board has detected a power outage.
Check the power cord and plug.
Check the circuit breaker.
Check the On/Off switch in the machine.
DOOR OPEN.
The control board is reporting that the door has
Check to see if someone has been in the machine.
been
opened.
Check
the
door
switch.
Check switch connections and harnessing for damage.
Power Save mode.
The machine is in a power save event.
Let the event complete.
Modify or eliminate the event in the software settings.
Sold Out Machine.
The control board has determined that all selections
Check SureVend settings and function.
in the machine are sold out.
Check for vend motor function.
Check harnessing connections.
Check for board function (selection configuration).
