CPG PageMaster 260N, User Manual

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The following characteristics define this print image problem:
■
The finished print has a problem that is not identified by any of the other procedures in this
manual.
■
The control panel does not display an error code.
The following procedure guides you through multiple actions that may solve this print image qual-
ity problem. Proceed one step at a time until the problem is solved—you may not need to complete
the entire procedure. If one of the steps in this procedure corrects the problem but the identical
problem returns in less than 50 prints, call for service.
1. Replace all of the paper in the paper trays with newly opened paper.
The paper in the trays may be damp or damaged, resulting in poor image quality. New paper
may correct the problem.
2. Replace the toner cartridge with a new one.
The toner cartridge may have reached end of life or is damaged.
3. Disconnect then reconnect the interface cable that runs between the printer and the host
computer.
There may be a bad connection between the printer and the computer. Reconnecting both
ends should reestablish a good electrical connection. If you have another interface cable avail-
able, substitute that cable for the one currently connecting the printer and the computer.
4. Reinstall the print driver software.
The print driver software that is running on the host computer may be damaged. Reinstalling
the software is an easy and inexpensive way to isolate or eliminate the source of the problem.
Refer to the DRIVERS folder on the Electronic Library CD-ROM for detailed instructions
on installing the driver.
5. Call your service technician.
This image quality problem may be caused by a malfunctioning or broken component that
requires service.