5
MINI BOX
User’s Manual
ACtivAting your mini box
Your mini box begins activating as soon as you plug in the mini box. You can follow the
Activation Process on-screen but you won’t need to take any action unless there are problems.
The first thing you see when activation begins
is the Welcome Screen. You can use the time
while your mini box is being activated to
program your remote control so you’re ready
to go when activation is completed.
After the Welcome Screen displays, your
mini box will perform a self-test to check
for connectivity and for any necessary
software updates.
the ConneCtivity test
The Connectivity Test checks to make sure that your mini box can connect to Cox’s servers.
If your mini box cannot connect to the servers, a message displays asking you to check your
connections. Using the self-install instructions, check the back of your mini box and your
wall outlet to ensure your mini box is connected correctly and that all cables are secure.
Once you’ve checked your connections, press SELECT on your remote control to retry the
Connectivity Test.
If the Connectivity Test fails a second time, call Cox Customer Support for assistance.
