Cove CV100 User Manual Download

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Get in touch

Getting help

Answers to commonly asked questions are available on our help center.

You can contact our customer care team Monday - Friday, 9 AM - 5 PM ET with
questions or for help with your Cove.

TROUBLESHOOTING / 19

Call or Text: 
877-411-Cove (2683)

General questions:
[email protected]

Product support and customer service:
[email protected]

Social Media:
@feel_cove
#feelcove

Summary of Contents for CV100

Page 1: ...lts Cove works by using gentle vibrations behind the ears to activate the part of your brain that regulates anxiety leading to a profound and durable sense of calm All you have to do is wear Cove 20 minutes a day As you continue to use it your resilience to stress will improve Here s everything you need to know to get started USER MANUAL ...

Page 2: ...on history Check Ins Reminders Discreet Mode Care for your Cove Updating Cove Removing Cove Specifications Dimensions Sensor and battery information Warranty Information Regulatory and Safety Notices FCC statement and warning FCC warning IC statement Disposal Information Get in Touch Getting help Troubleshooting Typical troubleshooting 2 2 2 2 2 2 2 3 4 4 5 5 5 6 7 10 11 12 12 13 14 14 14 15 16 16...

Page 3: ...r Button On Off LED settings Power on Solid Green Power off No Light In session Pulsing Purple Pairing Pulsing Blue Pairing Required Flashing Red Low Battery Solid Red Charging Pulsing Green Charged Solid Green Error Solid Yellow LED To charge the device plug the charging USB cable into a laptop or USB wall plug Recharge between uses ...

Page 4: ... Cove Before your first session make sure the battery is fully charged To charge the battery GETTING STARTED 2 1 Locate the Micro USB charging port on the left side of the device 2 Connect Cove to any USB power source via the included charging cable 3 While charging Cove will display a pulsing green light 4 When fully charged the light will stay solid green Charge port micro USB LED ...

Page 5: ...ing Cove Prior to first use you must pair Cove to the Cove app To pair Cove GETTING STARTED 3 Power button On Off 1 Enable Bluetooth on your mobile device 2 Launch the Cove app and sign into your Cove account 3 On the Let s set up your device screen tap Add Cove 4 Power on your Cove device by pressing the power button until the LED turns solid green 5 Release the Power button then press and hold t...

Page 6: ...ing the back band and reposition the vibrating pads by adjusting the hinge The pads and tips of the hooks should like flat on the skin with any hair moved aside GETTING STARTED 4 Expand for comfort Setting the vibration level The Vibration Strength buttons are on the left side of the device During sessions these allow you to increase or decrease the vibration on the pads Vibration Strength up down...

Page 7: ...ync to the Cove app they are removed from the Cove device We suggest syncing after every session 1 Power on Cove and connect it to your mobile device 2 Put on Cove and adjust the fit as mentioned in the Putting on Cove section 3 There are two methods to start a session a Tap the Power button on the right side of Cove returning users only b Tap the Cove button on the Home screen 1 Connect Cove to t...

Page 8: ...of the Cove app The weekly calendar displays days where sessions occurred USING COVE 6 To view more detailed history tap the History tab at the bottom The History tab displays a timeline of your activity Tap a session card in your timeline to display details about your session ...

Page 9: ...every session 2 The Stress check in button at the top of the History tab Logging a Stress Check In To log a Stress Check In first choose the emoji that reflects how you re managing your stress level Optionally you can leave a note for your reference Tap Done to save the check in to your timeline in the History tab USING COVE 7 Sleep Stress Done How are you handling your stress today Leave yourself...

Page 10: ... Sleep Check In To log a Sleep Check In first choose the emoji that reflects how you slept Optionally you can leave a note for your reference Tap Done to save the check in to your timeline in the History tab USING COVE 8 How did you sleep last night Done Z Z Z Z Z Z Journal entries are encrypted for your privacy Only you can access them Leave yourself a note 10 17 ...

Page 11: ... In after a session Disable Sleep Check Ins USING COVE 9 Cove Program 7 30 Check ins Stress check in Log how you re handling stress after each session Sleep check in Rate and monitor the quality of your sleep every day Check in daily at 7 25 am Reminders Add a reminder Remind me to Cove Reminders are a great way to maintain your progress Today Trends History Profile Today Trends History Profile ...

Page 12: ...ers at any time by tapping on a reminder in the list Reminders Schedule session reminders Sleep Rate and monitor your quality of sleep Stress Keep track of how you handle your stress Today History Profile Today History Profile Notifications 4 20 Set up your device to start using Cove Set up your device to start using Cove 22 23 24 25 26 27 28 Total sessions 0 Current Streak 0 days Today History Pr...

Page 13: ...tivate the LED that pulses during a session To enable Discreet Mode USING COVE 11 1 Launch the Cove app and log in if necessary 2 Connect Cove to your mobile device 3 Navigate to Profile on the toolbar 4 Tap on Cove Device Settings and toggle Discreet Mode ...

Page 14: ...n the update is finished 5 If Cove has sessions that have not been synced you will receive a prompt that your data will be deleted We suggest syncing all sessions before removing Cove Update firmware Before updating make sure Cove is charging and paired with a phone that is connected to the Internet This could take up to XX minutes so you might want to let it run overnight Internet is connection C...

Page 15: ...ve a prompt that your data will be deleted We suggest syncing all sessions before removing Cove 6 Before pairing Cove again or adding a new Cove remove Cove from the mobile device s Bluetooth settings Set up your device to start using Cove Set up your device to start using Cove 22 23 24 25 26 27 28 Total sessions 0 Current Streak 0 days Today History Profile Today History Profile 8 15 Not set up 8...

Page 16: ...Specifications Dimensions Cove measures approximately 118 x 115 x 75 mm Sensor and battery information Cove includes a rechargeable lithium ion battery SPECIFICATIONS 14 118mm 75mm 115mm ...

Page 17: ...packed in protective packaging and include all components and accessories T o request a refund contact https help feelcove com Feelmore Labs provides a limited warranty against defects in materials and craftsmanship which occur in the first year from the purchase date T o request warranty coverage please contact Cove WARRANTY INFORMATION 15 ...

Page 18: ...an radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user i...

Page 19: ...is device must accept any interference including interference that may cause undesired operation of the device Cet appareil est conforme avec Industrie Canada RSS standard exempts de licence s Son utilisation est soumise aux deux conditions suivantes 1 cet appareil ne peut pas provoquer d interférences et 2 cet appareil doit accepter T oute interférence y compris les interférences qui peuvent caus...

Page 20: ...pose of these and other electronic components We recommend contacting your local department of public works for more information on proper recycling of electronic components As a convenience Feelmore Labs will recycle a used Cove on your behalf Contact the Customer Success team at care feelcove com to request a free shipping label to return your used Cove ...

Page 21: ...center Y ou can contact our customer care team Monday Friday 9 AM 5 PM ET with questions or for help with your Cove TROUBLESHOOTING 19 Call or T ext 877 411 Cove 2683 General questions info feelcove com Product support and customer service care feelcove com Social Media feel_cove feelcove ...

Page 22: ... Check the spam or junk mail folder for emails from noreply feelcove com 2 Tap Resend the code on the verification page Contact our Customer Care team if you encounter further difficulty 1 Connect Cove to the Cove app prior to your session This allows sessions to sync automatically once complete 2 Connect Cove again if it powered off before the session synced Contact our Customer Care team if you ...

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