Cooper Surgical F9 Express, User Manual

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F9 Fetal & Maternal Monitor • User Manual
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Chapter 10 Warranty and Service Policy
10.1 Warranty
CooperSurgical’s obligation under this warranty is limited to repairing, at CooperSurgical’s option,
any part, which upon CooperSurgical's examination proves defective. If the product doesn’t function
as warranted during the 1 year warranty period, we will repair or replace it without charge.
Material and Manufacture
CooperSurgical warrants that there is no defect in material and manufacture. During the 1 year
warranty period, CooperSurgical will repair or replace the defective part free if the defect has been
confirmed as material or manufacture defect.
Software or Firmware
CooperSurgical software and firmware products, which are designated by CooperSurgical for use with a
hardware product, when properly installed on that hardware product, are warranted not to fail to execute
their programming instructions due to defects in materials and workmanship. If CooperSurgical receives
notice of such defects during the warranty period that begins on the date of shipment, CooperSurgical
shall repair or replace software media or firmware which does not execute their programming
instructions due to such defects. However, CooperSurgical does not warrant that operating of the
hardware, software, or firmware shall be uninterrupted or free from error.
This unit has no parts can be repaired by users themselves. All the service should be performed by
CooperSurgical personnel.
Limit of Warranty
The warranty is void in the case of
•
Assembly, extensions, readjustments of any parts;
•
Modification and repair by unauthorized persons;
•
Subsequent damage caused by improper use or maintenance.
10.2 After-Sales Service
If you have any question about maintenance, technical specifications or malfunctions of devices,
contact your local distributor or CooperSurgical service department.
Call us at: 1-203-601-5200, 1-800-444-8456
Fax us at: 1-203-601-1946
Or send e-mail to: technicalsupport@coopersurgical.com