5.
Troubleshooting
Problem
Possible Cause
Remedies
No action when power is
switched on
Power supply fault
Replace
Bad power connection Correct
Transformer damaged
Replace
Abnormal self-check. Images
with motor noise
Mechanical failure
Repair
Camera inclined
Reinstall
Power supply
inadequate
Replace
Normal self-check but no
images
Video signal fault
Reinstall
Bad video connection Reseat connector
Camera damaged
Replace
Normal self-check but out of
control
RS485 bus bad
connection
Check the RS485 connection
Dome ID setup is wrong Reselect
Protocol setup is wrong Reset and Restart
Vague image
Bad connection of the
video
Reseat connector
Power supply
inadequate
Replace
Dome camera out of control
Self-check error
Restart
Bad connection of
controller
Reseat connector
Bad control of matrix
Restart
Lens out of control
In manual state
Use the control command to set
the lens in manual state.
Use IR Remote controller on
DVR but out of control
Address of IR Remote
controller error
Correct
IR Remote controller no
battery
Change battery
Summary of Contents for VHSDIR-670EXT-IP
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