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Summary of Contents for AlphaServer 1000A

Page 1: ...AlphaServer1000A RackmountOwner sGuide Order Number EK RMNOR OG A01 Digital Equipment Corporation Maynard Massachusetts...

Page 2: ...ent Corporation AlphaGeneration AlphaServer DEC DECchip DECconnect DECpc Digital Digital UNIX OpenVMS StorageWorks ThinWire ULTRIX VT320 and the DIGITAL logo The following are third party trademarks C...

Page 3: ...d in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur to radio or television reception If this equ...

Page 4: ...7 36 37 Current values for specific configurations are available from Digital representatives 1 B 10 dBA SCHALLEMISSIONSWERTE Verl ufige Werteangaben nach ISO 9296 und ISO 7779 DIN EN27779 Schalleistu...

Page 5: ...nt 1 5 System Security 1 5 Front Panel Controls and Indicators 1 6 Front Panel Switches 1 8 Rear Panel Ports and Slots 1 9 Internal System Options 1 10 Storage Options 1 10 EISA ISA and PCI Options 1...

Page 6: ...les 3 3 Setting the EISA Configuration 3 4 Preparing Your Hard Disk 3 5 Partitioning and Formatting Your Hard Disk 3 5 Installing Microsoft Windows NT 3 6 Preparing to Install Digital UNIX 3 7 Setting...

Page 7: ...4 15 The clear password Command 4 16 Getting Help About the Windows NT ARC Console 4 16 Setup Menu 4 16 Setup Menu Help 4 17 Getting Help on the Digital UNIX and OpenVMS Alpha SRM Console 4 18 Bootin...

Page 8: ...Modules 5 4 Removing Memory Modules 5 6 Installing Memory Modules 5 7 EISA ISA and PCI Option Cards 5 9 Installing an Option Card 5 10 Removing an Option Card 5 12 Testing an Option Card Installation...

Page 9: ...e ECU 6 17 Configuring EISA Options 6 18 Configuring ISA Options 6 21 PCI Option Cards 6 23 Storage Devices 6 23 Determining SCSI Storage Device IDs 6 24 On Board SCSI Bus Configuration 6 25 Rules for...

Page 10: ...9 Problems Detected by the Operating System 8 10 Storage Problems 8 11 Option Card Problems 8 14 Network Problems 8 14 EISA ISA Bus Problems 8 14 PCI Bus Problems 8 14 PCI Parity 8 15 Monitor and Term...

Page 11: ...or a Terminal 2 6 Figure 2 4 Network Connections 2 7 Figure 2 5 External System Cabling 2 8 Figure 2 6 System Lock and Key 2 9 Figure 4 1 Location of the On Off Switch 4 3 Figure 4 2 Location of Stor...

Page 12: ...ntrols and Indicators 1 7 Table 1 3 Rear Panel Ports and Slots 1 10 Table 2 1 Optimal Environmental Conditions 2 4 Table 2 2 Power Supply Ratings 2 4 Table 2 3 System Accessories 2 5 Table 4 1 Basic S...

Page 13: ...able 9 4 Keyboard and Mouse Port Pinouts 9 8 Table 9 5 SCSI Port Pinouts 9 9 Table 9 6 LEDs 9 10 Table 9 7 System Board Default Jumper Settings 9 10 Table 9 8 Single Controller Configuration Jumper Op...

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Page 15: ...efer you to your operating system documentation You will use your operating system documentation along with this guide Please note that this Owner s Guide is not contained on the CD ROM Read Me docume...

Page 16: ...operating system and use storage devices Chapter 5 Installing and Removing Components explains how to install and remove internal system components and options Chapter 6 Configuring Your System descri...

Page 17: ...nds in lowercase letters can be entered in either uppercase or lowercase Commands in uppercase letters must be entered in uppercase show config Console command abbreviations must be entered exactly as...

Page 18: ...a EY K725E To Install the System Document Part Number AlphaServer 1000 Rackmount Installation Guide EK RMALP IN Digital UNIX AXP Factory Installed Software User Information EK SFFIS UG OpenVMS Alpha F...

Page 19: ...gle processor system is intended for use as a local area network LAN server or commercial applications server It is housed in a rackmount enclosure which contains the system board CPU card other logic...

Page 20: ...ystem Console Firmware You perform many of the tasks for managing and configuring your server system in console mode where the system is controlled by the console subsystem rather than the operating s...

Page 21: ...ARC Run programs written to run within the ARC firmware ARC List Windows NT device names ARC Change Windows NT boot configurations and environment variables ARC Initialize the system ARC Display syste...

Page 22: ...he Allows recovery from most cache and memory errors Variable fan speed Adjusts fan speed according to system temperature Internal sensors Monitor and detect internal system temperature fan failure an...

Page 23: ...e ready SCSI backplane Provides high performance drive technology Server Management System diagnostics Allows local and remote diagnosis of system problems Hardware configuration Allows local and remo...

Page 24: ...1 1 and described in Table 1 2 Figure 1 1 Front Panel Indicators 6 7 MLO 013385 2 3 4 5 1 8 9 10 11 12 1 On Off switch 2 On Off indicator 3 Operator control panel 4 Reset switch 5 Halt switch 6 Diske...

Page 25: ...tests On Off switch Switches the system unit on and off On Off indicator Lights when the system unit is turned on Diskette drive activity indicator Lights when the system is accessing the diskette dri...

Page 26: ...Guide Front Panel Switches The On Off Reset and Halt switches are located on the left side of the front panel They are identified by the icons shown in Figure 1 2 Figure 1 2 Front Panel Switches 1 2 3...

Page 27: ...of the system unit are shown in Figure 1 3 and described in Table 1 3 Figure 1 3 Rear Panel Ports and Slots 1 2 3 4 5 6 7 8 9 MLO 013387 1 Four additional SCSI port knockouts 2 VGA port 3 Keyboard por...

Page 28: ...to seven PCI slots Option cards for high performance network video or disk controllers Up to two EISA slots Option cards for network video sound or disk controllers Power inlet System unit to a power...

Page 29: ...and PCI Options The system supports EISA ISA and PCI options including those for SCSI storage expansion Networking Communications Graphics Memory Options You can increase your system s memory to one g...

Page 30: ...odules a 64 MB option consisting of five 16 MB modules a 128 MB option consisting of five 32 MB modules and a 256 MB option consisting of 64 MB modules External Options These external options can be a...

Page 31: ...System For information on how to install the chassis into a cabinet and the cabinet into the site please refer to the AlphaServer 1000 Rackmount Installation Guide EK RMALP IN shipped with your syste...

Page 32: ...ation Considerations Before you install the rackmount server system ensure All cables you plan to connect to the rackmount system are in place and clearly labeled Terminal data cables Telephone cables...

Page 33: ...Installing Your Hardware AlphaServer 1000A Rackmount Owner s Guide 2 3 Figure 2 1 Workroom Area 61 cm 24 in 61 cm 24 in 48 3 cm 19 in 61 cm 24 in 61 cm 24 in 66 04 cm 26 in MLO 011590...

Page 34: ...side the system unit circulate the air to prevent excessive heat which can damage system components Power Requirements The power supply connects to an ac outlet Voltage selection is not required The s...

Page 35: ...erial connector Table 2 3 System Accessories Accessory Description Keyboard PS 2 style Owner s Guide Installation operation and troubleshooting information System unit keys 2 Locks and unlocks the sys...

Page 36: ...connector at the rear of the system Refer to Figure 1 3 to locate the connectors Connecting a Monitor or a Terminal Connect a VGA monitor an SVGA monitor or a terminal to your system unit as shown in...

Page 37: ...ardware You can use network adapters to connect the EISA and PCI buses Your system supports various network options You can connect to ThinWire AUI or 10Base T Ethernet networks as shown in Figure 2 4...

Page 38: ...l 6 Modem 7 Power cable Locking Your System The system unit is protected by a key lock on the top cover that prevents unauthorized access to the hardware inside the unit Turning the key to the left un...

Page 39: ...unit provides additional security and allows you to attach the system unit to a post or another fixed object Recording the System Unit Key Number Record the number and letter of the system unit key a...

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Page 41: ...stall OpenVMS Alpha These sections explain how to prepare for installing or upgrading Windows NT Server or Workstation Version 3 51 or later Digital UNIX Version 3 0B or later OpenVMS Alpha Version 6...

Page 42: ...ant READ FIRST information 3 Contact the administrator of your local area network to obtain the network information that you need This information will vary depending on the type of network hardware a...

Page 43: ...NT 3 51 into the diskette drive 3 From the Supplementary menu select Install new firmware and press the Enter key The update process begins and the following prompt displays Apu 4 Type Update and pres...

Page 44: ...em Setting the EISA Configuration 1 Insert the EISA Configuration Utility diskette for Microsoft Windows NT into the diskette drive on your server 2 From the Setup menu select Run EISA Configuration U...

Page 45: ..._______ Partitioning and Formatting Your Hard Disk __________________________ Note_____________________________ Omit these steps if you want to maintain your current partitions _______________________...

Page 46: ...ain 13 Select Make Existing Partition into a System Partition and press the Enter key A message may display asking whether to overwrite an already defined system partition Type y If the system display...

Page 47: ...ion of the operating system Setting the Operating System Type 1 Turn the system on After a short wait the operator control panel on the front of the system displays the message Model 4 2xx and the scr...

Page 48: ...1H2 or later SRM console firmware Version 2 0 3 or later EISA Configuration Utility ECU diskette for Digital UNIX and OpenVMS Alpha Version 1 8 Before you begin the installation or upgrade prepare th...

Page 49: ...orithm environment variable is set to new See Booting the Operating System in Chapter 4 Basic Operation Then proceed to the section Installing OpenVMS Alpha If the system booted directly into the ARC...

Page 50: ...her your system is running the required or recommended version of PALcode refer to the most recent OpenVMS Alpha operating system cover letter or release notes to check for new information that supple...

Page 51: ...This chapter includes the following topics Turning the System On Turning the System Off Accessing the System from a Remote Location Interpreting Startup Messages Using the Consoles Booting the Operat...

Page 52: ...al options such as monitors or terminals or expansion boxes that house storage devices 2 Make sure the top panel of the system unit enclosure is in place The system will not start if the panel is not...

Page 53: ...rify that you correctly performed steps 1 through 5 Refer to Chapter 8 Troubleshooting Your System for additional information If your operating system was preinstalled proceed to the section Turning t...

Page 54: ...ontrol panel shown in Figure 1 2 _________________________Caution____________________________ If you press the Reset switch the system reinitializes and you lose the applications you are running Withi...

Page 55: ...om a remote location you cannot reset or initialize a system running Windows NT If the system is running Windows NT when you try to access it from a remote location attempts to access the system will...

Page 56: ...l displays the following message Model 4 2xx During the startup sequence the startup display scrolls on your monitor or terminal screen The system startup display looks similar to the Example 4 1 Afte...

Page 57: ...he system startup display The prompt looks like this To display any messages that scroll by enter the cat el command or more el command at the console prompt Either command lists the contents of the e...

Page 58: ...the System Passes Startup Tests If the system passes the startup tests it either boots the selected operating system or emits audible beep codes and halts in console mode depending on the system defau...

Page 59: ...entation Turn the system off and then on or press the Reset switch When to Switch Consoles You can perform most console related tasks from the interface designed to interact with your operating system...

Page 60: ...enVMS Alpha firmware is loaded and the system is initialized the system displays the SRM console prompt Switching to the Windows NT ARC Console To switch from the Digital UNIX or OpenVMS Alpha SRM con...

Page 61: ...tasks Install new firmware Install Windows NT from a compact disc Access the Setup menu List the ARC firmware device names for the installed devices Return to the Boot menu Setup Menu Functions The S...

Page 62: ...ystem boot boot flags longword longword halt filename boot_device Display error logs cat el cat el or more el Resume program execution continue continue Invoke the EISA Configuration Utility ecu ecu D...

Page 63: ...knowledge of your system Do not use them without fully understanding how they can affect your system To see a list of additional commands enter help or man at the SRM console prompt SRM Console Securi...

Page 64: ...password Command Use the set password command to set or change the console password If the password has already been set the console prompts you for the new password and verification the for the old...

Page 65: ...redisplayed the console is no longer in secure mode If a password has been set when you enter the login command you must enter the pasword at the prompt login Please enter the password If the passwor...

Page 66: ...ared Getting Help About the Windows NT ARC Console The Windows NT ARC console provides general help about using the Setup menu but it does not provide help about all menu items Table 4 2 lists the ste...

Page 67: ...the Setup menu help display Example 4 5 Setup Menu Help Display Do the following steps in this order to set up the system 1 Set system time 2 Set default environment variables 3 Set default configurat...

Page 68: ...r for user specified item item Implies an item or list of items Implies optional keyword or item a b c Implies any one of a b c a b c Implies any combination of a b c The following help topics are ava...

Page 69: ...uration Utility under EISA and ISA Options in Chapter 6 of this guide for more information Checking Required Environment Variable Settings If you are the running Digital UNIX or OpenVMS Alpha operatin...

Page 70: ...lly you can prevent autoboot by selecting one of the menu options To change default values for Digital UNIX or OpenVMS Alpha systems see set in Table 4 1 Basic SRM Console Commands Startup and Boot En...

Page 71: ...Windows NT firmware boots the system after the COUNTDOWN time limit expires If the value is NO the system halts at the Windows NT firmware Boot menu Windows NT countdown 10 seconds default value Spec...

Page 72: ...dware Configuration which displays the configuration information in a sequence of four displays The first display shows system information such as memory CPU speed NVRAM usage the ARC version time sta...

Page 73: ...ystem show memory Displays main memory configuration set and show Set and display environment variable settings Booting Windows NT When the system ships with the Microsoft Windows NT operating system...

Page 74: ...s from the system disk You can set alternative boot selections if for example you want to boot the operating system from a different device Using the Windows NT Boot Menu Example 4 7 shows the Windows...

Page 75: ...2 To boot the system using an alternative boot selection choose Boot an alternative operating system on the Boot menu and press Return The system displays the alternative boot selection names 3 Choos...

Page 76: ...einstalled OpenVMS Alpha software see the OpenVMS Alpha Factory Installed Software user information card When the system is shipped with Digital UNIX or OpenVMS Alpha software installed the system def...

Page 77: ...ng System presented earlier in this chapter Using Storage Drives Mass storage drives are devices that store large amounts of data for extended periods The system accommodates the following types of st...

Page 78: ...igure 4 3 To insert a diskette into a diskette drive 1 Set the write protect switch 1 in the figure on the diskette to either the write protected or write enabled position 2 Insert the diskette as sho...

Page 79: ...nd dust can cause the CD ROM to malfunction ____________________________________________________________ Figure 4 4 CD ROM Drive Components 6 MLO 013395 1 2 3 4 5 1 Emergency eject hole 2 Eject button...

Page 80: ...ing a moistened cloth for cleaning do not allow any excess fluid to leak into the system keyboard or monitor Wait until the system is completely dry before you turn it on Cleaning Your System Clean th...

Page 81: ...t the power cord from the wall outlet and from the back of the system unit 4 Disconnect the monitor or terminal keyboard mouse and any other cables from the back of the system unit Ensure you have tak...

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Page 83: ...Preparing to Install or Remove Components Top Panels Memory Modules EISA ISA and PCI Option Cards Storage Devices Network Interface Card Power Supply CPU Card Removing Replacing Other Options _______...

Page 84: ...ocedures described in the following sections Flat head screwdriver Phillips head screwdriver Antistatic wriststrap Replacement option board kit or device kit if necessary Antistatic Precautions When y...

Page 85: ...the operating system documentation 2 Set the On Off switches on all external options connected to the system to the off position 3 Set the On Off switch on the system unit to the off position An inte...

Page 86: ...the unit from the rear 2 Lock the top panel by turning the system unit key to the left 3 Set the On Off switches on all external options connected to the system to the on position 4 Set the On Off swi...

Page 87: ...ank All memory modules within a bank must be of the same capacity Larger SIMM groups must occupy the lower numbered banks The system unit supports five sizes of memory options 16 32 64 128 and 256 meg...

Page 88: ...install another memory module Note the position of any memory modules that you remove Figure 5 3 shows the removal procedure for a memory module To remove a memory module 1 Remove the appropriate mem...

Page 89: ...slots for any new modules see the earlier section Removing Memory Modules To install a memory module refer to Figure 5 4 and perform these steps 1 Tilt the connecting end of the module and press gentl...

Page 90: ...Installing and Removing Components 5 8 AlphaServer 1000A Rackmount Owner s Guide Figure 5 4 Installing a Memory Module MLO 011574 1 2...

Page 91: ...alling and removing EISA ISA and PCI option cards includes these tasks Installing an Option Card Removing an Option Card Testing an Option Card Installation Configuring an Option Card Figure 5 5 shows...

Page 92: ...eference shows the jumper location ____________________________________________________________ _________________________Caution____________________________ Static electricity can damage electronic co...

Page 93: ...e system board and press it firmly into place 5 Secure the option card to the chassis using the screw you removed 6 When you finish removing or installing internal options reassemble the system follow...

Page 94: ...the slot cover screws 2 securing the option card to the chassis 3 Carefully disconnect the option card 1 from the slot connectors on the system board and remove it from the system 4 If you intend to l...

Page 95: ...d If the option is not listed see Troubleshooting Your System 3 Verify the device name of the new option You must know the device name to run diagnostic tests on the option Enter the show device comma...

Page 96: ...MORY 32 MB of System Memory Bank 0 32 MB 8 MB per SIMM starting at 0x00000000 PCI BUS Bus 00 Slot 07 INTEL 8275EB PCI to EISA Bridge Bus 00 Slot 08 Digital PCI to PCI Bridge Chip Bus 02 Slot 00 ISP102...

Page 97: ...ards automatically Network Interface Card The system supports PCI or EISA network option cards For information on installing network option cards in your system refer to the section Installing an Opti...

Page 98: ...Owner s Guide Identifying the Drive Bays The system contains six storage drive bays shown in Figure 5 8 Figure 5 8 System Drive Bays 1 2 3 MLO 013388 4 1 3 inch fixed disk drives 3 2 3 inch diskette d...

Page 99: ...e installing a drive set the SCSI ID to 5 the default ID for a CD ROM drive Se Determining SCSI Storage Device IDs in Chapter 6 Configuring Your System for more information 3 Remove the drive from the...

Page 100: ...ginal diskette drive 2 Locate the ID select switch toward the rear on the right hand side of the replacement diskette drive Set the switch to the 1 position 3 Slide the diskette assembly into the fron...

Page 101: ...talling the Power Supply To install the power supply refer to Figure 5 11 and perform there steps 1 Power off the system 2 Disconnect the ac power cords at the rear of the system 3 Extend the shelf 4...

Page 102: ...ing the above steps in reverse order __________________________ Note _____________________________ To ensure that the power supply is seated properly slide it until it rests up against the center brac...

Page 103: ...on ___________________________ Be sure that you follow appropriate antistatic precautions whenever you handle internal components ____________________________________________________________ Removing...

Page 104: ...Installing and Removing Components 5 22 AlphaServer 1000A Rackmount Owner s Guide Figure 5 12 Removing and Installing the CPU Card 1 2 3 MLO 011561 1 Crossbar retaining screw 2 Crossbar 3 Handle clips...

Page 105: ...slot 2 Press inward on the handle clips on each end of the card until they catch in a closed position 3 Place the crossbar in position and screw in the single retaining screw Removing Replacing Other...

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Page 107: ...EISA and ISA Option Cards PCI Option Cards Storage Devices Viewing the System Configuration Several SRM console commands or ARC console menu options allow you to examine your system configuration and...

Page 108: ...efault Variables Allows you to select values for Windows NT firmware environment variables A sample of the Display Hardware Configuration display is shown in Example 6 1 Example 6 1 Display Hardware C...

Page 109: ...serial 0 multi 0 serial 1 scsi 0 disk 0 rdisk 0 4 Partitions DEC RZ29B C DEC007 scsi 0 cdrom 4 fdisk 0 Removable DEC RRD45 C DEC 1084 Press any key to continue 3 12 1996 9 06 23 AM Tuesday PCI slot in...

Page 110: ...ole see When to Switch Consoles in Chapter 4 Basic Operation Remember to switch back to the Windows NT ARC console before booting the Windows NT operating system ______________________________________...

Page 111: ...size and configuration for each bank of memory 3 PCI bus information Bus 0 Slot 7 PCI to EISA bridge chip Bus 0 Slot 8 PCI to PCI bridge chip Bus 2 Slot 0 SCSI controller on backplane along with stora...

Page 112: ...RY 32 MB of System Memory Bank 0 32 MB 8 MB per SIMM starting at 0x00000000 PCI BUS Bus 00 Slot 07 Intel 8275EB PCI to EISA Bridge Bus 00 Slot 08 Digital PCI to PCI Bridge Chip Bus 02 Slot 00 ISP1020...

Page 113: ...IMM 3 SIMM 2 4 5 11 12 13 14 15 16 17 18 19 20 21 22 1 PCI Secondary slots 2 PCI primary slots 3 EISA1 EISA2 4 CPU module connector 5 10 Memory module connectors 20 11 Power connector 12 Power connect...

Page 114: ...evice abbreviation When abbreviations or wildcards are used all devices that match the type are displayed The command and resulting display are shown in Example 6 The device name convention used in th...

Page 115: ...drive Logical Slot Number For EISA options Correspond to EISA option physical slot numbers 1 and 2 For PCI options Slot 7 PCI to EISA bridge chip Slot 8 PCI to PCI bridge chip Slot 0 SCSI controller o...

Page 116: ...psis set envar value default integer integer string show envar Arguments envar The name of the environment variable to be modified auto_action bootdef_dev boot_file boot_osflags value The value that i...

Page 117: ...______________ Memory The system unit supports 20 single in line memory modules SIMM on the system board The SIMM modules are grouped in four memory banks consisting of five modules four memory module...

Page 118: ...ems differ Requirements for each are shown in Table 6 1 Table 6 1 Operating System Memory Requirements Operating System Memory Requirements Digital UNIX and OpenVMS Alpha 32 MB minimum 64 MB recommend...

Page 119: ...dard network set ewa0_mode bnc ThinWire network Mode names can be abbreviated the system prompts you with correct names if you enter an invalid name To verify the network setting use the show command...

Page 120: ...EISA is a superset of the well established 16 bit ISA bus EISA was designed to accept newer 32 bit components while still remaining compatible with older 8 bit and 16 bit cards EISA offers performanc...

Page 121: ...hut down with potential loss of data ____________________________________________________________ Figure 6 15 EISA ISA and PCI Open Slots 11 12 13 1 2 3 4 2 3 1 MLO 013399 1 EISA ISA option slots 2 PC...

Page 122: ...e system enclosure Be sure to replace the panels before attempting to turn on the system again _________________________Caution____________________________ Do not remove the system s top panel when th...

Page 123: ...system s product literature to verify that your system supports the option Refer to Chapter 7 Upgrading Your System for instructions on obtaining information on options ______________________________...

Page 124: ...ystem If you are installing moving or removing an EISA option refer to Configuring EISA Options later in this chapter If you are installing moving or removing an ISA option refer to Configuring ISA Op...

Page 125: ...Insert the ECU diskette for Digital UNIX or OpenVMS Alpha into the diskette drive b At the SRM prompt enter the ecu command The message loading ARC firmware is displayed There may be a 10 to 20 secon...

Page 126: ...and restart the system For systems running Windows NT Remove the ECU diskette from the diskette drive and boot the operating system For systems running Digital UNIX or OpenVMS Alpha To return to the...

Page 127: ...is boots the ECU program There may be a 10 to 20 second delay in system activity while the system recognizes the ECU For systems running Digital UNIX or OpenVMS Alpha a Insert the ECU diskette for Dig...

Page 128: ...to match the displayed settings The Examine Required Switches ECU option displays the correct switch and jumper settings that you must physically set for each ISA option Although the ECU cannot detec...

Page 129: ...s seven dedicated PCI slots A PCI card is shown in Figure 6 16 Figure 6 16 PCI Option Card PCI MLO 011571 Install PCI cards according to the instructions supplied with the option _____________________...

Page 130: ...stem To determine the available SCSI IDs for all SCSI storage devices follow the steps in Table 6 2 and refer to Example 6 6 and Table 6 3 Table 6 2 Determining Available SCSI IDs Step Action Result 1...

Page 131: ...up to 15 devices are allowed on Windows NT systems and 7 devices on Digital UNIX or OpenVMS Alpha systems Bus length must not exceed 3 meters For systems running Windows NT no more than 15 devices ca...

Page 132: ...50 pin adapter cable 17 04009 01 3 Connect the cable to the rear of the tape drive using a 50 pin adapter cable 17 04009 01 if one is installed 4 Connect the cable to the fixed hard drives A maximum o...

Page 133: ...CSI ID CD ROM Drive 4 Tape Drive 5 Slot 0 0 Slot 1 1 Slot 2 2 __________________________ Note_____________________________ The system does not recognize two drives with the same ID number Five drives...

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Page 135: ...an for upgrading your server Once you decide which options to add refer to Chapter 5 Installing and Removing Components for information about how to install new options or replace existing ones The fo...

Page 136: ...ay Note that this display lists tape drives as unsupported Installed PCI and EISA devices are listed on separate screen displays If you are running the Digital UNIX or OpenVMS Alpha operating systems...

Page 137: ...og The catalog is regularly published to assist customers in ordering and configuring systems and hardware options Each printing of the catalog presents all of the products that are announced actively...

Page 138: ...ntroller cards Video cards Communications cards Operating systems RAID controller Firmware Firmware You may want to update your system firmware as later versions become available The Windows NT SRM fi...

Page 139: ...drive has a device ID of dka400 2 Load the Firmware Update compact disc into the drive 3 Boot the system from the Firmware Update utility disc using the device ID determined in step 1 in this case dk...

Page 140: ...following command at the update prompt APU update 5 Confirm the update APU verify A successful update will produce the following display ARC Rom Verify Successful SRM Rom Verify Successful 6 Exit fro...

Page 141: ..._____________________ Note_____________________________ To update your system using the SRM console use a diskette formatted with the Alpha boot block To update using the ARC console use an FAT format...

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Page 143: ...an use to identify the source of a particular problem To correct a problem refer to Table 8 1 and follow the guidelines provided If you cannot correct the problem contact your service representative T...

Page 144: ...agreement will help you determine how much troubleshooting and repair you should undertake yourself If you plan to maintain the system yourself use the information in this guide to help identify and...

Page 145: ...ss a mass storage device Storage devices are missing from the show device display Storage Problems The system indicates network problems an EISA card is not configured or a PCI card is unseen by the s...

Page 146: ...the memory modules are properly seated Replace faulty memory modules If replacement does not solve the problem call your service representative 3 1 2 The J1 jumper on the CPU card was set incorrectly...

Page 147: ...351 01 connected to the parallel port Connection to a network or a terminator connected to the Ethernet port A diskette with files installed A trial CD ROM with files installed The test script tests d...

Page 148: ...y Bank 0 32 Mbytes 8 MB Per Simm Starting at 0x00000000 Bank 1 32 Mbytes 8 MB Per Simm Starting at 0x02000000 Bank 2 16 Mbytes 4 MB Per Simm Starting at 0x04000000 Bank 3 No Memory Detected Testing th...

Page 149: ...Check that the system cover is properly secured A safety interlock switch shuts off power to the system if the cover is removed There is ac power present but system does not power on Check the On Off...

Page 150: ...o graphics Combining multiple VGA controllers will produce unpredictable results Use of multiple VGA controllers is not recommended or supported Try connecting a console terminal to the COM1 serial co...

Page 151: ...display the boot device Windows NT Select the ARC console menu option Display Hardware configuration and Set Default Environment Variables Check system configuration for the correct environment variab...

Page 152: ...l UNIX server should be set to bootp systems booting from an OpenVMS Alpha server should be set to mop Run the test command to check that the boot device is operating See the Troubleshooting Console t...

Page 153: ...s Use the set console graphics command See Console Problems Errors have been logged and the operating system is up Have your service provider examine the operating system error log files to isolate th...

Page 154: ...s Change host ID through the pk 0 host id environment variable set pk 0_host_id For systems using Windows NT choose Set default configuration from the Setup menu to select the host ID You cannot acces...

Page 155: ...le termination missing or loose cables Activity indicators do not light Drive missing from the show config display Check cable termination Remove device and inspect cable connections Cable length Acti...

Page 156: ...option is supported and confirm firmware and software versions 2 Check that the EISA card and any cabling are properly seated 3 Run the ECU as described in Chapter 6 Configuring Your System to Confir...

Page 157: ...heck errors The ARC environment variable ENABLEPCIPARITYCHECKING has a default setting of FALSE so that parity is not checked unless you change the value to TRUE When PCI parity is disabled no parity...

Page 158: ...e baud rate setting for the terminal and system The system default baud rate setting is 9600 Connect the console terminal to the COM1 serial communication port and set the console environment variable...

Page 159: ...ems Table 8 12 lists problems that may occur with the keyboard or mouse Table 8 12 Troubleshooting Keyboard and Mouse Problems Symptom Possible Cause Action The monitor does not display the character...

Page 160: ...t monitor system and power supply temperature and shut down the system if maximum temperature limits are exceeded If the system shuts down unexpectedly Ensure that the top panel is properly in place R...

Page 161: ...n see Figure 8 1 to the position nearest the system board position 7 5 Replace the top panel 6 Turn on the system and check the operator control panel for progress messages Respond yes to the update p...

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Page 163: ...er Settings SCSI ID Settings Specifications Architecture Diagram Messages The system maintains a console event log consisting of status messages received during startup testing If problems occur durin...

Page 164: ...system components on the front panel Figure 9 1 System Front View 6 7 MLO 013385 2 3 4 5 1 8 9 10 11 12 1 On Off switch 2 On Off indicator 3 Operator control panel 4 Reset switch 5 Halt switch 6 Diske...

Page 165: ...2 shows system ports and slots on the rear panel Figure 9 2 System Rear View 1 2 3 4 5 6 7 8 9 MLO 013387 1 Four additional SCSI port knockouts 2 VGA port 3 Keyboard port 4 Serial port terminal COM1...

Page 166: ...View Figure 9 3 shows system components through the top view with the panel removed Figure 9 3 System Top View 2 3 4 5 6 7 8 9 10 MLO 013400 1 1 CD ROM drive 2 Tape drive 3 Diskette drive 4 OCP panel...

Page 167: ...IMM 0 SIMM 3 SIMM 2 SIMM 1 SIMM 0 SIMM 3 SIMM 2 SIMM 1 SIMM 0 SIMM 3 SIMM 2 4 5 11 12 13 14 15 16 17 18 19 20 21 22 1 PCI Secondary slots 2 PCI primary slots 3 EISA1 EISA2 4 CPU module connector 5 10...

Page 168: ...inal Table 9 1 lists pin assignments for the VGA port Table 9 1 VGA Port Pinouts Pin Signal Function 1 Red Red color driver 2 Green Green color driver 3 Blue Blue color driver 4 NC Not connected 5 GND...

Page 169: ...low signal Table 9 2 Parallel Port Pinouts Pin Signal Function 1 STB R Strobe 2 PRTD0 Printer data bit 0 3 PRTD1 Printer data bit 1 4 PRTD2 Printer data bit 2 5 PRTD3 Printer data bit 3 6 PRTD4 Print...

Page 170: ...CD Data carrier detect 2 RXD Receive data 3 TXD Transmit data 4 DTR Data terminal ready 5 GND Ground 6 DSR Data set ready 7 RTS Request to send 8 CTS Clear to send 9 RI Ring indicator Keyboard and Mou...

Page 171: ...inouts Pin Signal Pin Signal 1 GND 26 DB 0 2 GND 27 DB 1 3 GND 28 DB 2 4 GND 29 DB 3 5 GND 30 DB 4 6 GND 31 DB 5 7 GND 32 DB 6 8 GND 33 DB 7 9 GND 34 DB P 10 GND 35 GND 11 GND 36 GND 12 RESERVED 37 RE...

Page 172: ...able Enables the on board VGA logic Enabled Set to disabled position pins 2 and 3 when using a graphics option card J50 FROM VPP enable Permits the 12 volts needed to update the Flash ROMs Enabled J51...

Page 173: ...VGA enable J27 3 Large fan J16 4 Small fan J55 5 Temperature shutdown J52 6 Fan fault J56 7 Force shutdown J53 8 SCSI termination J51 Figure 9 6 shows the default jumper settings on the CPU card for n...

Page 174: ...Quick Reference 9 12 AlphaServer 1000A Rackmount Owner s Guide Figure 9 6 CPU Card Jumper Positions for Normal Operation MA00926 J1 7 6 5 4 3 2 1 0 Model 4 266 MA00951 J3 J4 Model 4 233 MA00791 J3 J4...

Page 175: ...AUDIO OUT MODE SELECT SCSI DC INPUT MA01425 SCSI ID Settings For each configuration the CD ROM drive and tape drive IDs are manually set at address 4 and 5 respectively Fixed drive IDs are set automat...

Page 176: ...ve drives is the maximum number that this configuration can recognize ____________________________________________________________ Specifications Refer to Tables 9 9 through 9 B for system specificati...

Page 177: ...00 120 220 240 VAC Frequency 50 60 Hz Current 8 5 4 0 A Note These are the maximum ratings with a fully loaded system enclosure These ratings do not include those for a monitor or terminal Table 9 13...

Page 178: ...Config RAM 8242 Keybd Mouse Buffers Keyboard Mouse X Bus Serial Ports Floppy Port Parallel Port SVGA Cirrus 5428 NS 87332 PCI Slots PCI Slots PCI PCI Bridge EISA Bus CPU Card 21064 SROM Bcache 2MB Co...

Page 179: ...haServer Digital s new generation of server systems based on the Alpha 64 bit computing architecture ARC User interface to the console firmware for operating systems that expect firmware compliance wi...

Page 180: ...rap To load an operating system into memory boot device The device from which the system bootstrap software is acquired boot flags A flag is a system parameter set by the user Boot flags contain infor...

Page 181: ...to a group of computers requesting those services the clients command line interface One of two interfaces in the AlphaServer operator interface The command line interface supports the OpenVMS Alpha...

Page 182: ...hnology Digital UNIX V2 0 runs on the range of AlphaGeneration systems from workstations to servers direct memory access DMA Access to memory by an I O device that does not require processor intervent...

Page 183: ...the operating system and operates ERF UERF Error Report Formatter ERF is used to present error log information for OpenVMS Alpha UERF is used to present error log information for Digital UNIX Ethernet...

Page 184: ...ect an EISA or ISA module for example a disk controller to the system so that the module can get the system s attention via an interrupt ISA Industry Standard Architecture An 8 bit or 16 bit industry...

Page 185: ...aServer operator interface The menu interface allows users to boot and configure the Windows NT operating system by selecting choices from a simple menu The EISA Configuration Utility is also run from...

Page 186: ...brary code written to support Alpha processors PALcode implements architecturally defined behavior PCI Peripheral Component Interconnect An industry standard expansion I O bus that is the preferred bu...

Page 187: ...tems through a local area network RISC Reduced instruction set computer A processor with an instruction set that is reduced in complexity ROM based diagnostics Diagnostic programs resident in read onl...

Page 188: ...stem bus The hardware structure that interconnects the CPUs and memory modules Data processed by the CPU is transferred throughout the system via the system bus system disk The device on which the ope...

Page 189: ...Glossary Glossary 11 write enabled Describes a device onto which data can be written write protected Describes a device onto which data cannot be written...

Page 190: ......

Page 191: ...t menu ARC console functions 4 11 steps 4 25 Windows NT 4 6 Boot problems troubleshooting 8 9 Boot selection menu ARC console 4 25 Boot selections changing 4 25 Windows NT 4 24 C Cabling external 2 8...

Page 192: ...problems troubleshooting 8 14 EISA Configuration Utility ECU 6 16 error messages 8 14 running from serial line 4 5 using with Digital UNIX 6 19 using with OpenVMS Alpha 6 19 using with Windows NT 3 4...

Page 193: ...us 6 16 ISA option card identifying 6 14 ISA option slots location 6 14 ISA options 1 11 configuring 6 21 J Jumper settings 9 13 single controller configuration 9 13 system board 9 10 K Key 2 8 identi...

Page 194: ...tem problems troubleshooting 8 10 Operating system type setting for Digital UNIX 3 7 setting for Windows NT 3 2 Operating systems installation 3 1 memory requirements 6 12 pre boot tasks 4 19 setting...

Page 195: ...Server management 1 5 set command 4 23 example 6 10 set console graphics command 3 2 Setup overview 2 1 verifying 2 8 Setup menu ARC console example 4 16 functions 4 11 help display 4 17 show command...

Page 196: ...11 System partition setting default 4 11 T Tape drive 5 15 installing 5 17 removing 5 18 Temperature sensor 8 18 Terminal connecting 2 6 Terminal problems troubleshooting 8 16 test command 8 5 script...

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