29
104570
OWNER’S MANUAL
OBSERVED PROBLEM
Burner does not light after pilot is lit
Delayed ignition burner
Burner backfiring during combustion
Slight smoke or odor during initial operation
Heater produces a whistling noise when
burner is lit
Glass soots
Fireplace produces a clicking/ticking noise
just after burners are lit or shut off
REMEDY
1. Clean burner (see Cleaning and
Maintenance, page 27) or replace burner
orifice
2. Contact local propane or natural gas
company
3. Reconnect leads (see Wiring Diagram,
page 31)
4. Replace thermopile
1. Contact local propane or natural gas
company
2. Clean burner (see Cleaning and Main-
tenance, page 27) or replace burner orifice
1. Clean burner (see Cleaning and
Maintenance, page 27) or replace burner
orifice
2. Replace damaged burner
3. Replace gas control
1. Problem will stop after a few hours of
operation
1. Turn control knob to LO position and
let warm up for a minute
2. Operate burner until air is removed from
line. Have gas line checked by local pro-
pane gas company
3. Clean burner (see Cleaning and Mainte-
nance, page 27) or replace burner orifice
1. Adjust the log set so that the flame does
not excessively impinge on it
2. Inspect the opening at the base of the
burner to see that it is NOT packed with
any type of material
1. This is common. If noise is excessive,
contact qualified service person
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Burner orifice clogged
2. Inlet gas pressure is too low
3. Thermopile leads disconnected or im-
properly connected
4. Thermopile is defective
1. Manifold pressure is too low
2. Burner porting or orifice clogged
1. Burner orifice is clogged or damaged
2. Damaged burner
3. Gas regulator defective
1. Residues from manufacturing processes
and logs curing
1. Turning control knob to HI position
when burner is cold
2. Air in gas line
3. Dirty or partially clogged burner orifice
1. Flame impingement on logs
2. Debris around burner air mixer
1. Metal expanding while heating or con-
tracting while cooling
Continued
