22
CLEANING & MAINTENANCE
www.comfortcompany.com
MAINTENANCE
Inspect all head support components monthly.
Check and tighten all fasteners and adjustment points.
Inspect all materials for wear such as stretching, fraying,
fractures, and bends. Some wear with regular use is expect-
ed. Signs of excessive wear to any component should be
addressed by contacting your dealer or customer service
for repair or replacement parts.
STORAGE
DISPOSAL
REUSE
INSPECTION
Assembly or individual parts should not be stored in extreme
hot or cold temperatures. Only store in a clean and dry place
at room temperature.
Do not allow exposure to direct sunlight for prolonged periods
of time. This could age the product more rapidly and decrease
its effectiveness.
Do not store where there is risk of open flame or spark.
Please contact your local authorities for regulations on the
proper disposal of your product and its components.
You must re-fit the support to the new user or after extended
periods of non-use by the same user. Follow the "Set up &
Adjustments" procedure on Pages 16-20 to do so.
Before transferring to a new user, the product must be com-
pletely cleaned and disinfected as outlined on page 21.
DO NOT incinerate as a means of disposal.
WARRANTY REPLACEMENT PROCEDURE
COMMENTS
If a manufacturing defect should occur, the product will be replaced at
no cost to the buyer. Register your product at www.comfortcompany.
com/registration to activate Lifetime Guarantee.
If manufacturing defects should occur, discontinue use immediately.
Wear from regular use is not considered a manufacturing defect. Re-
placement parts are available by contacting Customer Service or your
supplier, distributor, or retailer.
Any alterations made to the product or defects caused by irregular
use voids the warranty. We can only guarantee that BodiLink
®
Head
Support system will properly mount to the Comfort Company products
listed in this manual. Modifications in attempt to interface with any
other products voids warranty.
Warranty claims should be filed by the original purchaser. End-users
will need to contact the DME Supplier, Distributor or Retailer from
whom the product was purchased. In the event the original dealer is
not available, any authorized Comfort Company DME supplier, distrib-
utor or retailer will provide assistance.
DME suppliers, distributors or retailers with warranty issues will need
to contact Customer Service by phone or email and provide original
purchase order number, sales order number, or invoice number when-
ever possible. A Return Merchandise Authorization (RMA) will be is-
sued by Customer Service so a warranty replacement order or quote
can be processed.
If you would like to contact us with your comments or concerns, please
visit our website www.comfortcompany.com or refer to the "Contact
Information" section of this manual.
We invite you to leave testimonials of the product on our website on
the individual product pages.
This product is covered by the Comfort Company Lifetime Guarantee.
WARRANTY
