Color Kinetics LL011L360WW120000 Maintenance Manual Download Page 12 | Manualshive

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Chapter 3

3

Diagnostics

3

For installations produced before 2015 week 48, it is advised to contact the
local Signify representative for firmware upgrades.

For installations produced after 2015 week 48 no software updates
are needed.

The following symptoms indicate a malfunctioning Luminous Textile:
•  Luminous Textile does not light up
•  Luminous Textile has one or more lines that do not light up
•  Luminous Textile has one or more black RGB Light Engines
•  The Luminous Textile does not synchronize with other Luminous Textiles
•  No content can be uploaded to a Luminous Textile
•  Remote control does not function

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Summary of Contents for LL011L360WW120000

Page 1: ...Luminous Textile Maintenance Guide ...

Page 2: ...hat do not light up 14 3 3 Luminous Textile has one or more black RGB Light Engines 15 3 4 The Luminous Textile does not synchronize with other Luminous Textiles 16 3 5 No content can be uploaded to a Luminous Textile 17 3 6 Remote control does not function 18 4 Repair 19 4 1 Required tools 20 4 2 Repair actions 21 4 2 1 Remove replace a driver box 21 4 2 2 Replace a PSU 24 4 2 3 24 V Power indica...

Page 3: ... engines Cables Driver box In case product is produced after 2015 week 48 the RGB Light Engines driver box PSU player PCB or SD card can be replaced independently If the product is produced after 2019 week 33 the product contains the latest version of the RBG Light Engines The replacement part for products produced after 201933 is xxxxxx V2 If the product is produced before 2019 week 33 and after ...

Page 4: ...in Luminous Textile sizes 22 Technical product overview 2 1 System overview Figure 1 The front of the Luminous Textile Figure 2 The rear of the Luminous Textile to mains cable cover wall magnet not applicable for all panel sizes driver box to router ...

Page 5: ...Luminous Textile identification and serial number Figure 4 Label with Luminous Textile serial number SN 1 2 Model no LLP115F1TTO102CPL2220W120000 Made in Poland Свeтильник Tұpaқты шыpaғдaн Свiтильник Сделано в Польше Bиготовленo в Польше Өндipic eлi қаптамaдaн қараңыз Польше Input 100 240V 50 60Hz AC output 10A max ta 35 SN 201929031010001 05 ULL 100782 Example serial number 20 19 29 03 101 0001 M...

Page 6: ...l number The serial number of the PSU is put on the side of the PSU close to the Made in China marking at the top label Figure 7 Serial number PSU Example serial number 20 18 34 03 560 0011 Meaning Location Year Week Day of week Type Unique serial number Model no LLD01100 Made in Poland Свeтильник Tұpaқты шыpaғдaн Свiтильник Сделано в Польше Bиготовленo в Польше Өндipic eлi қаптамaдaн қараңыз Поль...

Page 7: ...Driver Made in China 中国制造 100W 24V LED 控制装置 LED драйвер Vout 24 V DC Iout 4 16 A DC Pout 100 W tc 90 C LED Power Driver Made in China 中国制造 100W 24V LED 控制装置 LED драйвер LED Power Driver Made in China 中国制造 100W 24V LED 控制装置 LED драйвер Vout 24 V DC Iout 4 16 A DC Pout 100 W tc 90 C LED Power Driver Made in China 中国制造 100W 24V LED 控制装置 LED драйвер Printed Circuit Board USB connector LAN connector SD...

Page 8: ... in China 中国制造 100W 24V LED 控制装置 LED драйвер Vout 24 V DC Iout 4 16 A DC Pout 100 W tc 90 C LED Power Driver Made in China 中国制造 100W 24V LED 控制装置 LED драйвер LED Power Driver Made in China 中国制造 100W 24V LED 控制装置 LED драйвер Vout 24 V DC Iout 4 16 A DC Pout 100 W tc 90 C LED Power Driver Made in China 中国制造 100W 24V LED 控制装置 LED драйвер Printed Circuit Board USB connector LAN connector SD card Mains...

Page 9: ...matted SDcard Printed Circuit Board USB connector LAN connector SD card 24 V connectors 24 V source connector OUT1 OUT2 OUT3 OUT4 OUT5 OUT6 OUT7 OUT8 OUT9 OUT10 OUT11 OUT12 LED3 LED1 LED2 24V_3 24V_ 2 24V_ 1 DO NOT REMOVE Linux formatted SDcard SW1 SW2 Flat cable holder Connections to RGB Light Engines LED 1 microprocessor status LED 2 Luminous Textile status 24 V power indicators for each driver ...

Page 10: ...during the production process It is not in use PCB Status LED LED color Description 24 V power indicators three LEDs marked 24V_n Green PSU active OFF PSU not connected or defective 5 V and 3 3 V status LED Orange OK both 5 V and 3 3 V supply are present RED Only 5 V present 3 3 V not present OFF No 5 V present LED1 Green Microprocessor configured and power is sent to the RGB Light Engines OFF Mic...

Page 11: ...GB Light Engine 2 9 1 The front of the RGB Light Engine Figure 12 RGB Light Engine 2 9 2 The back of the RGB Light Engine Figure 13 The back of the RGB Light Engine Carrier plate LED PCBs Status LED Flat cable connector Serial number label 3104 213 36153 ...

Page 12: ... no software updates are needed The following symptoms indicate a malfunctioning Luminous Textile Luminous Textile does not light up Luminous Textile has one or more lines that do not light up Luminous Textile has one or more black RGB Light Engines The Luminous Textile does not synchronize with other Luminous Textiles No content can be uploaded to a Luminous Textile Remote control does not functi...

Page 13: ...the panel via the Web interface Check power and the power connector No No Power connection OK Do all 24 V power indicators light up Yes Change the PSU No Change the driver box Yes See Replace a PSU See Remove replace a driver box SD card status OK Yes SD card defective No Reboot the panel Yes See Check the SD card status Contact the local Signify representative Contact the local Signify representa...

Page 14: ...nes that do not light up Figure 15 Luminous Textile has one or multiple black lines See Replace an RGB Light Engine Contact the local Signfy representative End No Yes Luminous Textile has one or more black lines Replace the RGB Light Engine Problem ﬁxed ...

Page 15: ...ED Contact the local Signify representative Contact the local Signify representative Oﬀ Replace the driver box See Replace an RGB Light Engine See Replace an RGB Light Engine More than one Replace the RGB Light Engine See Details of PCB Problem ﬁxed No Problem ﬁxed Problem ﬁxed No Yes No Check the 24 V power indicator LED Yes End How many black RGB Light Engines Luminous Textile has one or more bl...

Page 16: ...ile connected to router or switch No Contact the local Signify representative Contact the local Signify representative See the Commissioning Guide Yes End Problem ﬁxed Problem ﬁxed Problem ﬁxed Problem ﬁxed Reconnect to router switch Yes Yes Reboot the router No Problem ﬁxed No Is the Luminous Textile accessible through the web interface No Disconnect the main power supply to reboot the Luminous T...

Page 17: ...le Luminous Textile connected to router No See the Commissioning Guide Yes Contact the local Signify representative End Reconnect to router switch Yes Is the Luminous Textile accessible through the web interface No Reboot the panel by disconnecting the main power supply Reboot the router No Yes Check SD card status No Yes SD card defective See Check SD card status No Yes Problem ﬁxed Problem ﬁxed ...

Page 18: ... not respond to remote control Figure 19 Remote control Remote control not working Check the battery of the remote control Problem ﬁxed Problem ﬁxed Contact the local Signify representative End No Yes No Yes Check if the USB connector is plugged in to the master driver box ...

Page 19: ...any other semiconductors are susceptible to ESD damage Take all required measures to prevent electrostatic discharges Always disconnect a Luminous Textile from the mains before repair Use only certified replacement components Other components may damage the system and void the warranty Signify accepts no liability in the event of such damage Figure 20 Luminous Textile repair position Safety regula...

Page 20: ...ing on an RGB Light Engine D 1 Pair of scissors For the textiles E 1 Utility knife For the textiles F 1 Cutters For coil springs G White gloves H 1 Felt tip pen To mark the cutting line I 1 Rolling knife For example KitchenAid with modified blade it must be blunt not sharp J 1 Screwdriver Flat head 1 2 6 5 mm 3 64 1 4 in K 1 Needle Special stomp needle or other similar item to push fabric in corne...

Page 21: ... Textile and the driver box as described in section 2 2 Serial numbers and contact the local Signify representative for an RMA form 4 Use a Pozidriv 2 crosshead screwdriver to unscrew the six screws from the top cover Figure 22 Remove the top cover fixation screws 5 Remove the top cover of the driver box Figure 23 Remove the top cover L1 N Inpu t 100 240 V 50 6 0Hz 0 7A 240 V 1 6A 100 V Out put ma...

Page 22: ...4 16 A DC Pout 100 W tc 90 C LED Power Driver Made in China 中国制造 100W 24V LED 控制装置 LED драйвер LED Power Driver Made in China 中国制造 100W 24V LED 控制装置 LED драйвер Vout 24 V DC Iout 4 16 A DC Pout 100 W tc 90 C LED Power Driver Made in China 中国制造 100W 24V LED 控制装置 LED драйвер L1 N OUT 1 OUT 2 OUT 3 OUT 4 OUT 5 OUT 6 OUT 7 OUT 8 OUT 9 OUT 10 OUT 11 OUT 12 DO NOT REMOVE Linux formatted SDcard _ Signify...

Page 23: ...op cover of the driver box 12 Connect the Luminous Textile to the mains and check the functionality of the new driver box 13 Finalize the RMA document and include the document in the shipment 14 Reinstall and commission the Luminous Textile according the installation manual 15 Upload the appropriate content to the driver box that has been replaced See the Installation Guide ...

Page 24: ...pective PSUs are working If not the applicable PSU must be replaced Figure 27 PSUs linked to RGB Light Engine 4 2 3 24 V Power indicators per PSU Not applicable for 24 V version Maximum four RGB Light Engines are powered per PSU power connection Outputs to RGB Light Engines PSU power connection Out 1 to Out 4 PSU 1 Out 5 to Out 9 PSU 2 Out 9 to Out 12 PSU 3 OUT1 OUT2 OUT3 OUT4 OUT5 OUT6 OUT7 OUT8 ...

Page 25: ...the mains voltage distribution connector and red and blue in the power connections of the PCB 23 Route the wires correctly and secure them with the mounted cable clamps and or tie wraps 24 Plug in the mains cable to check the functionality of the new PSU 25 When the problem is solved unplug the mains cable and close the top cover 26 Finalize the RMA document 27 Reinstall the Luminous Textile accor...

Page 26: ...Textile from the wall or ceiling and disconnect the mains and ethernet cable see Installation Guide 2 Place the Luminous Textile on a clean surface 3 Locate the defective module by plugging in the mains cable 4 Disconnect the mains cable again 5 Find the serial numbers of the Luminous Textile as described in section 2 2 Serial numbers and contact the local Signify representative for an RMA form 6 ...

Page 27: ...on 2 2 Serial numbers and contact the local Signify representative for an RMA form 8 Unplug the flat cable from the RGB Light Engine If the RGB Light Engine is below the driver box remove the driver box first Refer to section 4 2 1 Remove replace a driver box Figure 31 Unplug the flat cable connector 3104 213 36153 ...

Page 28: ...n RGB Light Engine 10 Verify that the width of the replacing Light Engine matches the old one If not see section 4 2 4 1 how to correct that 11 Slide a new RGB Light Engine between the crossbars Be careful of the LEDs at the bottom side 12 Plug in the flat cable connector The connector only fits in one direction 13 Connect the Luminous Textile to the mains and check the functionality of the new RG...

Page 29: ...lity knife A tape measure A felt tip pen Figure 34 RGB Light Engine To resize the RGB Light Engine module the following four steps must be followed These are described each separately 1 Determine the required size 2 Cut the green sub PCB 3 Mark the carrier plate 4 Cut the carrier plate Size determination Use the table below to determine the correct data for both following steps Shortening data LED...

Page 30: ...ortening data for the sub PCB cutting position 2 Put the RGB Light Engine module with the short edge and green sub PCB closest to you 3 Use a junior hacksaw to cut the sub PCB on the indicator line at position A B or C Figure 35 Cut the sub PCB at the indicator line ...

Page 31: ...ting position Mark a straight line with a pen at the carrier plate cutting position on the left side of the panel parallel to the longest edge Figure 36 Mark the carrier plate Cut the carrier plate 1 With a new utility knife cut the obsolete part at the just drawn line 2 Before the panel is mounted clean it from cutting particles that might have been left on the RGB Light Engine Figure 37 Cut the ...

Page 32: ...s Textile that has the problem See the Commissioning Guide In case the password is unknown contact the customer If the customer cannot help contact the local Signify representative 2 Click Luminous Textile info and lookup to SD card status in the right field On error code 0 and 1 the system is fine On error code 1 please ensure the card is in correctly Replace the card if it was placed in correctl...

Page 33: ...hronized multi Luminous Textile installation there only one master Luminous Textile is allowed To verify this perform the following steps Figure 39 Synchronized multi Luminous Textile installation master slave slave additional slaves Router switch Wi Fi access point ...

Page 34: ... from release 1 1 0 onwards 3 In the type list 2 all devices present within the network can be viewed In this case two master Luminous Textiles can be found Figure 40 Discover tool 4 Switch one of the master Luminous Textiles back to slave mode and check for synchronization of the Luminous Textiles can take up to 30 seconds or press play button on the master Luminous Textile ...

Page 35: ...nter 1 Press the laser pointer button to see if the laser is working If so the battery is fine 2 If not there are two things required to check make sure that the remote control is ON or insert a new AAA battery Figure 42 Change the remote control batteries Previous playlist Next playlist ON OFF Play Stop Laser pointer OFF ON ...

Page 36: ...s or washing up liquid and soda It is recommended that after every cleaning spray extraction is used so that any edge marks or residual cleaning agents are removed Ink Treat using water mixed with furniture shampoo It is recommended that after every cleaning spray extraction is used so that any edge marks or residual cleaning agents are removed Paint water based Start with just cold water Then use...

Page 37: ...AA4BA973F87149E3 Required new material Fabric The total length of the front fabric and the diffusor fabric to order is the length of the panel 400 mm for each Be aware that this in total is more than two times the length of a Luminous Textile Frame springs These springs can break during the procedure so some spares are advised Spring coils Length 0 5 m Quantity calculation Add the length and width...

Page 38: ...er box must be placed between the tables 3 Lift the rails from the corners and place the z clamps to get access to the springs 4 Use a long needle to lift the springs out of the rail Start from the corners Remove all springs 5 Carefully remove the textile from the corners with the needle 6 Remove the old textile 7 Clean the corners from glue residue 8 Position the new textile over the frame 9 Swit...

Page 39: ...rder per meter A LTP FABRIC WINDING 193 W330cm 1PC 1M 992200113975 Replacement fabric order per meter A LTP PCBA COUPLER BOARD THT 992200113948 24 V input board only for the 24 V version A LTP PLAYER BOARD MEMORY CARD 992200113976 SD card Linux formatted A LTP SPRING COIL D54 L500 992200113957 Spring coil for re upholstery A LTP U SPRING D17 992200113958 U spring for re upholstery A LTP Z BRACKET ...

Page 40: ...unt kit hook all parts Mounting set LLBR4C01S 912000009055 Ceiling mount kit Posilock all parts Player PCB LLYP0100 912000007006 Main PCB in the driver box Remote Control LLRE02 912000009073 Presenter remote control Router 4 port wireless LLNS01 912000009019 4 port wireless router Safety cable assembly LLBR5C01S 912000009302 Safety kit all parts Switch 8 port D Link DGS 1008D LLNS02 912000009020 8...

Page 41: ...ODULE V2 6X16 LEDS 912000000564 97 L360W102000LM 01SP LTP LUMAMODULE V2 6X17 LEDS 912000000563 97 L360W108000LM 01SP LTP LUMAMODULE V2 6X18 LEDS 912000000562 97 L360W114000LM 01SP LTP LUMAMODULE V2 6X19 LEDS 912000000545 97 L360W120000LM 01SP LTP LUMAMODULE V2 6X20 LEDS Default 912000000572 97 L180W120000LM 01SP LTP LUMAMODULE V2 3X20 LEDS 912000000571 97 L240W120000LM 01SP LTP LUMAMODULE V2 4X20 ...

Page 42: ...n and serial number Serial number PSU Refer to section 2 2 4 PSU serial number C Appendix 2020 Signify Holding All rights reserved The information provided herein is subject to change without notice Signify does not give any representation or warranty as to the accuracy or completeness of the information included herein and shall not be liable for any action in reliance thereon The information pre...

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