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Codec Tieline Gateway, User Manual

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Codec Tieline Gateway User Manual Download Page 76

76

Gateway and Gateway 4 Manual v1.2

© Tieline Research Pty. Ltd. 2021

Matrix Editor Panel 

Feature

Description

1

Matrix 

Editor 

crosspoint

matrix

Click to select and deselect audio crosspoints  to  customize
routing.

2

Change Mix

Click to select the default or Custom matrix  mix  to  view  and
edit. Options include 

Load

, 

Delete

 and 

Rename

 a mix

3

Save

Click to save changes to a custom matrix mix

4

Save as

Click to save as a new custom matrix mix

5

Options menu

Menu options  available  to  undo  any  changes,  reset  the  mix
to the factory default matrix  mix  for  the  program,  or  save  as
a new mix.

Summary of Contents for Tieline Gateway

Page 1: ...Gateway and Gateway 4 IP Codec User Manual Software Version 3 02 xx Manual Version 1 2_20210625 June 2021...

Page 2: ...way Codec Family 21 Part VII Purchase and Install Channel Licenses 23 Part VIII Gateway 8 16 Front Panel Controls 24 Part IX Gateway 8 16 Rear Panel Connections 26 Part X Gateway 4 Front Panel Control...

Page 3: ...sing the HTML5 Toolbox Quick Connect Web GUI 96 3 Configuring IP Settings 103 4 Enabling the Cloud Codec Controller 103 5 Configure Fuse IP Bonding 107 6 Line Hunt Call Answering 108 7 Configuring Inp...

Page 4: ...tallation Part XXIV Front Panel Configuration Tasks 228 228 1 Configuring IP via the Front Panel 233 2 Configuring a Hostname 234 3 IP Via Setting 236 4 Configure Audio Options 240 5 Enabling the Clou...

Page 5: ...and Certifications 282 4 FCC Compliance Statements 284 5 Declaration of Conformity 285 6 Software Licences 286 7 Trademarks and Credit Notices 2 Part XXVII Gateway Specifications 287 Part XXVIII Gate...

Page 6: ...n ELECTRICAL STORM WILL VOID THE WARRANTY Use of this product is subject to Tieline s SOFTWARE LICENSE and WARRANTY conditions which should be viewed at www tieline com support before using this produ...

Page 7: ...UT 2 ensure that both NUT 1 NUT 2 are correctly tightened to establish and maintain a proper earth connection WARNING To Reduce the Risk of Electrical Shock and Fire 1 This equipment is designed to pe...

Page 8: ...required rated current and of the specified type are used for replacement The use of repaired fuses and the short circuiting of fuse holders must be avoided Whenever it is likely that the protection...

Page 9: ...en disconnecting the earthing connection be sure to disconnect after pulling out the mains plug from the mains Statement for Class A VCCI certified Equipment Translation of previous Class A VCCI State...

Page 10: ...eturn the product shipping prepaid to Tieline For return authorization contact Tieline s US or Australian office see www tieline com This Warranty does not apply if the product has been damaged by acc...

Page 11: ...m me si le codec est teint alors qu il reste branch un r seau local ou l alimentation TOUT DOMMAGE CAUS PAR UN PRODUIT TIELINE PAR UN CLAIR ou une TEMP TE LECTRIQUE ANNULERA LA GARANTIE L utilisation...

Page 12: ...s de terre Retirez uniquement l CROU 2 pour connecter votre fil de terre Le fil de terre doit comporter une cosse appropri e Lors du repositionnement de l CROU 2 assurez vous que l CROU 1 et l CROU 2...

Page 13: ...re vit s Chaque fois qu il est probable que la protection offerte par les fusibles a t alt r e l instrument doit tre mis hors service et prot g contre toute utilisation involontaire MISE EN GARDE Risq...

Page 14: ...ELINE PRODUKT DIE DURCH BLITZSCHLAG ODER GEWITTER VERURSACHT WERDEN SIND VON DER GARANTIE NICHT GEDECKT Die Verwendung dieses Produkts unterliegt den SOFTWARE LIZENZ und GARANTIE Bedingungen von Tieli...

Page 15: ...werden um eine ordnungsgem e Erdungsverbindung herzustellen ACHTUNG Die Stromschlag und Brandgefahr verringern 1 Dieses Ger t ist so konzipiert dass der Schutzleiter des Gleichstromversorgungskreises...

Page 16: ...Ger t au er Betrieb genommen und gegen unbeabsichtigte Inbetriebnahme gesichert werden ACHTUNG Stromschlaggefahr Mit dem Trennen einer Stromversorgung wird nur ein Stromversorgungsmodul getrennt Um da...

Page 17: ...dec models Manual Conventions Warnings Instructions that if ignored could result in death or serious personal injury caused by dangerous voltages or incorrect operation of the equipment These must be...

Page 18: ...GUI Graphical User Interface IFB Interrupted Foldback Interruptible Foldback an intercom circuit consisting of a mix minus program feed sent to talent which can be interrupted and replaced by a produc...

Page 19: ...erent users or data flows across managed IP networks This generally requires a Service Level Agreement SLA with a Telco or ISP to use over WANs RTP A standardized packet format using UDP IP networking...

Page 20: ...erver Domain A high level group associated with a particular broadcaster customer that is used to securely demarcate their Tieline assets from other broadcasters customers It applies to usage and mana...

Page 21: ...way supporting 16 Channels in out 16 Mono or 8 Stereo The codec also supports a flexible upgrade path that allows you to buy a Gateway with 8 channels and upgrade the codec over time as needs change o...

Page 22: ...d 2021 To configure AoIP streaming over AES67 networks please download the Gateway and Gateway 4 AoIP User Manual from www tieline com Codec Features To view a list of the codec specifications for eac...

Page 23: ...annel Upgrade TLR6200 LIC2ST 8 Channel Upgrade TLR6200 LIC4ST Contact Tieline or your favorite dealer for pricing and to purchase an upgrade license To install a license using the codec front panel us...

Page 24: ...t and program information into the codec Note a virtual keyboard appears for entering alphanumeric characters in fields displayed on the codec LCD SCREEN Operation Button Description Features Operatio...

Page 25: ...an active SIP account successfully Note the LED flashes until all accounts have been registered successfully when multiple SIP accounts have been added Connected When dialing a connection the CXN LED...

Page 26: ...utputs 1 4 or stereo AES3 digital outputs 1 4 plus stereo AES3 digital outputs 5 8 Module Slot A module slot supports the optional Gateway Euro ISDN module as well as future hardware and technology up...

Page 27: ...ication of LAN speeds as follows 1000 Mbps Green Blinking Orange Off 100 Mbps Green Off Orange Blinking 10Mbps Green Blinking Orange Blinking USB Host Port Rear panel USB 3 0 host port supports record...

Page 28: ...and program information into the codec Note a virtual keyboard appears for entering alphanumeric characters in fields displayed on the codec LCD SCREEN Operation Button Description Features Operation...

Page 29: ...an active SIP account successfully Note the LED flashes until all accounts have been registered successfully when multiple SIP accounts have been added Connected When dialing a connection the CXN LED...

Page 30: ...log and AES3 Input Output Connector DB 25 connector provides shared stereo analog line inputs 1 4 or stereo AES3 digital inputs 1 4 plus shared stereo analog line outputs 1 4 or stereo AES3 digital ou...

Page 31: ...ction when in use If you are only using one Ethernet port always use LAN1 LED indications allow identification of LAN speeds as follows 1000 Mbps Green Blinking Orange Off 100 Mbps Green Off Orange Bl...

Page 32: ...Settings Menus for configuring a wide range of codec settings Press the RETURN button to navigate backwards through menus or press the HOME button to return to the Home screen from any menu If a comp...

Page 33: ...33 Tieline Research Pty Ltd 2021 Gateway and Gateway 4 Manual v1 2 Home Screen Menus...

Page 34: ...34 Gateway and Gateway 4 Manual v1 2 Tieline Research Pty Ltd 2021 Settings Menu Navigation...

Page 35: ...5 Toolbox Web GUI use dBFS to express nominal operating headroom and noise floor levels The codec can also automatically adapt to different Tieline reference scales A Tieline codec with proprietary Ti...

Page 36: ...cs connect to G5 Merlin Genie ViA and Bridge IT codecs The G5 metering scale is between 38dBFS and 0dBFS and audio levels should average around the nominal 0vu point at 18dBFS Audio peaks should not e...

Page 37: ...onfiguration Gateway 8 16 PPM Mode Gateway 16 Description Gateway 8 Description 1 Input default Maps inputs 1 to 16 with PPM meters 1 to 16 Maps inputs 1 to 8 with PPM meters 1 to 8 2 Output Maps outp...

Page 38: ...d input as well e g in this example input 2 when input 1 is configured Adjusting Input Levels 1 Press the SETTINGS button 2 Navigate to Audio Inputs and press 3 Select an input to adjust and press 4 S...

Page 39: ...ettings Auto Fixed and Off If Auto is configured the codec will detect when incoming audio levels have reduced sufficiently and automatically return input levels to the gain setting prior to IGC being...

Page 40: ...ters and accept both mono and stereo AES3 signals Configuring AES3 Inputs and Outputs Globally Either analog or digital audio is supported via RJ 45 inputs To configure codec inputs and outputs for di...

Page 41: ...rces to 96kHz sampling and then convert to match the AES output sample rate setting Important Note All AES3 inputs must have the same sample rates and must be synchronized to a common clock See Append...

Page 42: ...standard AES3 signal with an accurate clock reference DARS or Digital Audio Reference Signal usually without the audio data To use this input attach a female BNC connector to the SYNC I O 1 connector...

Page 43: ...turn audio balance The send and return audio balance dictates whether the HEADPHONE output monitors send input encoder audio only return audio only decoder audio from a connected device or a mix of bo...

Page 44: ...rom the codec and then remove the 4 screws from the blanking panel or module installed in the codec 2 Carefully slide the new module into the module slot and ensure the base of the module remains flat...

Page 45: ...figured 2 Once the answering codec receives session data it sends an acknowledgment to the dialing codec and streaming can commence For example if you configure a stereo program on the dialing codec u...

Page 46: ...gram configures a Tieline codec to send or receive one or more Audio Streams based upon the particular application the codec is being used for at any given time The attributes of the audio stream and...

Page 47: ...es for creating other programs Multi Unicast Programs A multi unicast program also known as multiple unicast can transmit a single audio stream with common connection settings to a number of different...

Page 48: ...have Report IT Enterprise or the Cloud Codec Controller the same domain can be used for TieLink Following is a diagram showing the relationship between a TieServer Domain and Tieline s software produc...

Page 49: ...ountry of operation and press the button Important Note The country setting affects whether G 711 Law North America Japan or A Law Europe Australasia coding is used over IP and SIP connections Configu...

Page 50: ...issimilar devices and is used when connecting Tieline codecs to non Tieline devices There are two very distinct parts to a call when dialing over IP The initial stage is the call setup stage and this...

Page 51: ...Domain Realm Registrar Registar port Outbound Proxy Proxy port Getting Started with SIP To dial over SIP peer to peer without using a SIP server see Dialing SIP Peer to Peer To dial over SIP using a S...

Page 52: ...t which is mapped to the Secondary Via interface by default 4 SIP1 and SIP2 each need to use a separate IP interface when connecting e g LAN1 or LAN2 5 SIP1 and SIP2 can however each make multiple SIP...

Page 53: ...n configure port forwarding to route traffic to the codec s local IP address behind your firewall Note Do not enter a Public IP address if STUN is configured They cannot be used together because both...

Page 54: ...e one of the many internet servers available When registering an account with a SIP server you will be provided with The SIP registrar and Proxy Server details An authorized user or username often the...

Page 55: ...to this SIP account 7 The route setting in this menu must correspond with the answering route configured in an audio stream within a loaded program If the default value Any is used then a call will be...

Page 56: ...new SIP connection Configure this menu setting via Connect IP SIP Setup Account Confirming Account Registration Three SIP account registration status indications may be displayed Symbol Description No...

Page 57: ...INGS button ii Navigate to System and press the button iii Navigate to Region and press the button iv Use the navigation buttons to select your country of operation and press the button 5 Make sure yo...

Page 58: ...te a program from the codec front panel however it is possible to edit an IP address for each audio stream connection Important Note The IP address for an audio stream connection can only be edited wh...

Page 59: ...ton to return to the Home screen 2 Use the navigation buttons to select Connections and press the button 21 2 Load and Dial Custom Programs Custom programs stored on the codec are simple to load and d...

Page 60: ...or ISDN Number It is possible to edit the IP address of a destination or the ISDN number for ISDN calls 1 Press the HOME button to return to the Home screen 2 Use the navigation buttons to select Conn...

Page 61: ...ton to select Disconnect and press the button to confirm the disconnection Note Press the red DISCONNECT button on the numeric KEYPAD from other menus at any time to disconnect all active connections...

Page 62: ...in the codec Another reason for locking a program in the answering codec is to always use a particular jitter buffer or FEC setting Generally programs will be up or down mixed by the answering codec t...

Page 63: ...he HTML5 Toolbox Quick Connect The HTML5 Toolbox Quick Connect Web GUI has a reduced feature set and allows non technical users to load existing programs and dial simple peer to peer connections with...

Page 64: ...ont panel and use the navigation buttons to select Unit Details and press the button to discover the AoIP port address details Launching the HTML5 Toolbox Quick Connect 1 Click to launch the HTML5 Too...

Page 65: ...side of your network into non standard port numbers Adjust ports using the Options panel in the Toolbox HTML5 Web GUI or see Configuring TCP UDP Ports 4 By default SIP interfaces are disabled to avoid...

Page 66: ...ptions and press the button 3 Select WebGUI and press the button 4 Select Password and press 5 Use the KEYPAD or onscreen keyboard to enter a new password and press the button to save the new setting...

Page 67: ...for configuration and streaming information Features in Gateway and Gateway 4 Codec capabilities such as inputs outputs and control port capabilities vary between different models The following table...

Page 68: ...the White theme for most images Opening a Panel Adjusting Size or Screen Position Click an item in the Menu bar to display available panel options then click to select and open a panel New panels aut...

Page 69: ...l to edit audio stream settings including the IP address or select a contact if a TieLink Traversal Server contact list is configured 5 TieLink Contact List and Connection Connect Disconnect button Cl...

Page 70: ...dec to identify it when a program is created 2 Stream Name The name given to a stream to identify it when a program is created 3 Status Displays the status of an audio stream which can be Available Bu...

Page 71: ...selected program 6 Unload Load program button Click to load or unload a program 7 Loaded program symbol Symbol identifies the currently loaded program 8 Import Programs and Export Selected Programs C...

Page 72: ...ics panel Scheduler Panel Feature Description 1 Date selection Select the days you wish to view in the scheduler 2 Add event button Click to create a new scheduled event 3 View type Click to select th...

Page 73: ...t of scheduled events View scheduled events in a list view 3 Close button Click to close the panel Scheduler History Feature Description 1 Grouping Drag and drop a column header to group event history...

Page 74: ...he codec This setting is global for all digital inputs 3 Digital Output Type Select either AES3 or AES67 as the Digital Output Type for the codec This setting is global for all digital outputs 4 AES O...

Page 75: ...just 10 band EQ settings for individual inputs 3 Compressor button Click to enable the input compressor on each input 4 On Off button Click to toggle an input on or off 5 Input Sliders Faders Input ga...

Page 76: ...o customize routing 2 Change Mix Click to select the default or Custom matrix mix to view and edit Options include Load Delete and Rename a mix 3 Save Click to save changes to a custom matrix mix 4 Sa...

Page 77: ...io Options Dig Output Type select AoIP or AES3 2 Send Return slider Use the Send Return slider to adjust the balance between the mix of incoming return decoder audio and outgoing send input audio fed...

Page 78: ...t menu Selectable audio stream PPM metering options using dBFS audio scale 3 Options menu Options menu allows users to group PPMs by stream or by type e g input output encoder and decoder 4 Close butt...

Page 79: ...ble media 2 New Folder Select the drive or a folder and then click to create a new sub folder 3 Upload Click to select and upload a new file onto removable media 4 Download Click to download a file on...

Page 80: ...uts are switched ON 2 Use a local input to connect disconnect a program Click to configure connection and disconnection by toggling an input 3 Use a local input to toggle a remote output Click to conf...

Page 81: ...m types Click to select an alarm type to configure 2 Enable Alarm check box Click the Enabled check box to enable the currently selected alarm 3 Edit Save button Click to edit an alarm or save configu...

Page 82: ...s and HTML5 Toolbox Web GUI alarm notifications 3 Close button Click to close the panel 4 Relay drop down selection Click the drop down arrow to select a relay to open when an alarm using the current...

Page 83: ...larms in the codec 2 Close button Click to close the panel 3 Acknowledge selected alarm button Click to acknowledge a selected alarm Alarm History Feature Description 1 Alarm history description View...

Page 84: ...1 Network interface Click to select expand and view configuration and edit network configuration settings for Ethernet Wi Fi and VLAN interfaces 2 Details tab Displays configuration options for the s...

Page 85: ...r Agent Block List to deny them access to the codec 16 SIP Interfaces Click to open the panel and configure port proxy and Via settings for the SIP1 and SIP2 interfaces The codec supports dialing over...

Page 86: ...Country setting select the Lock Loaded User Program check box to lock the currently loaded program in the codec enable and assign a hostname to the codec to provide a flexible way of identifying the c...

Page 87: ...Tieline Support Click to email Tieline support 5 Event History Click to download user viewable event logs 6 Download System Logs Click to download diagnostic information that can be sent to Tieline su...

Page 88: ...ng programs Loading and unloading of programs The Connections panel delivers the ability to edit destination settings for an audio stream when other audio streams are connected without unloading a pro...

Page 89: ...e drop down arrow to select one of the supported default templates in the codec Note Default templates available vary depending on the codec purchased e g Gateway 4 Gateway 8 and Gateway 16 3 Click Cr...

Page 90: ...the Edit symbol 6 The Edit symbol expands each audio stream and dialing and answering connection to reveal configuration settings Hover over the Information symbol to view details of each configurati...

Page 91: ...ings Click the down facing arrows to collapse expanded stream settings Audio stream connections can be connected disconnected and managed from within the Connections panel 9 Click the Connect Disconne...

Page 92: ...td 2021 Important Notes Renegotiation will result in a temporary loss of audio It is not possible to renegotiate the connection bit rate of a SIP connection 10 To disconnect an individual connection c...

Page 93: ...s Simple peer to peer connections configured in the Quick Connect panel are not saved as programs with unique names Details of the last ad hoc dial are retained in the Quick Connect panel even after a...

Page 94: ...program name to confirm it has been loaded and the Load button changes to an Unload button To unload a program click the Unload button Dial a Loaded Program 1 Click the Connect button in the Quick Co...

Page 95: ...ect the connection Dial Peer to Peer over IP with Quick Connect Important Notes Click the Unload button in the Program Loader panel if a program is currently loaded The transcriptor algorithm is for c...

Page 96: ...on to dial Monitoring PPMs See Monitoring PPMs for details of how to monitor audio streams using the PPMs panel 23 3 Configuring IP Settings Open the HTML5 Toolbox Web GUI and click Transport and then...

Page 97: ...to four additional VLAN interfaces VLAN interfaces have features similar to physical Ethernet interfaces However a network administrator needs to configure VLAN support across a LAN for them to be su...

Page 98: ...on e g VLAN Identifier not correct Wi Fi access point is not selected Configure Link Mode It is possible to configure the Ethernet link speed 10 100 1000 Auto and whether each available interface oper...

Page 99: ...n you connect the codec to an IPv6 router This process is similar to how an IPv4 DHCP address is assigned 2 Manually Select to enter static IPv6 address details 3 Off Select to ignore IPv6 address det...

Page 100: ...ings It is possible to specify Domain Name Server DNS settings to allow easy look up of codecs within the specified DNS Addresses or Domains 1 Select the DNS tab for the interface in the Network panel...

Page 101: ...at each location can vary for each codec For one codec it may be an Ethernet interface and for another it may be a Wi Fi connection This allows you to configure site specific settings to suit the avai...

Page 102: ...Settings at the top of the screen then click Options to display the Options panel 2 Select WebGUI then click Edit and select the CSRF Enabled check box to enable this feature 3 Click Save to store new...

Page 103: ...available in the codec menu via Settings WebGUI and in the Options panel in Toolbox Locally Defined Codecs over a private network do not need to be enabled for CCC operation Only codecs that require i...

Page 104: ...you need to allocate a different port for each Fuse IP tunnel Note the port number on the client and server codecs must be the same 5 Click the Save button to store all settings 6 Click the On Off but...

Page 105: ...rial Number text box Leave the default Fuse IP Port as 8999 in most situations unless this port is already in use e g you have multiple codecs behind a firewall using Fuse IP therefore you need to all...

Page 106: ...is sent by the codec over the newly created tunnel as soon as Fuse IP is enabled even if a connection has not been configured and dialed Depending on the number of interfaces being used the codecs ma...

Page 107: ...ght audio streams to route outgoing and incoming calls via inputs and outputs 1 to 8 These inputs and outputs on the codec can be routed to a particular studio or station For the next eight audio stre...

Page 108: ...Channels in out Gateway 4 Inputs Inputs 1 4 can be configured as analog or digital inputs AES3 or AES67 in pairs Gateway 4 Web GUI Inputs panel 4 inputs and PPMs displayed Gateway 8 16 PPM Meters 16 P...

Page 109: ...o be verified using the meters in the PPMs panel Important Notes There is a maximum of 6dB of additional gain available when adjusting a digital input Changing the Input PPM Meter Units from dBFS to d...

Page 110: ...to confirm the new setting Adjusting IGC Input IGC Intelligent Gain Control is enabled by default and is automatically activated at 19 dBu G6 audio scale 17 dBu G5 audio scale and 13dBu G3 audio scale...

Page 111: ...a new name or edit an existing name 3 Click Save to confirm the name change Adjust EQ Settings EQ and compression can be adjusted for each input if required To enable and adjust the built in 10 band E...

Page 112: ...The Compressor button is blue when input compression is enabled 2 Click the Disabled button to enable compression for the input if it is disabled 3 Adjust the compression settings as required 4 Click...

Page 113: ...ll automatically adjust the reference level to suit G5 and G3 codecs or Report IT When connecting to a non Tieline codec or a Tieline codec without session data enabled the codec will use the Tieline...

Page 114: ...uration purchased The Outputs panel can be configured to support either analog or digital output types for outputs 1 to 4 Gateway 4 or outputs 1 to 8 Gateway 8 16 Configuration of the digital output t...

Page 115: ...t from Analog or Digital Output Send Return Balance The balance between send and return audio signals fed to each output can be individually adjusted using each output slider This provides flexibility...

Page 116: ...o 13 and 14 Source 14 Mono 14 Source 15 Mono 15 Stereo 15 and 16 Source 16 Mono 16 Verify audio is displayed on the PPMs in the Sources panel before commencing AES67 streaming 23 9 Monitoring PPMs Pro...

Page 117: ...am and identified by Stream Name Click the drop down PPM selector arrow to select whether the panel will display PPMs for Inputs Outputs Encoders Decoders Select the check boxes to select or deselect...

Page 118: ...oolbox HTML5 Web GUI and the AES67 Web GUI For more details please download the AoIP User Manual Toolbox AES67 Destinations panel displaying incoming codec audio Toolbox AES67 Sources panel displaying...

Page 119: ...The following section contains instructions for 1 Configuring Point to Point Programs Dialing 2 Configuring a Failover Connection or Auto Reconnect 3 Configuring the Codec to Answer Connections 4 Con...

Page 120: ...points throughout the program wizard and use default settings to save configuration time Failover is not available with SIP SmartStream PLUS redundant streaming is not available with SIP or sessionles...

Page 121: ...eatstone Razor firmware version 1 4 22 or later to support WheatNet LIOs In addition the WheatNet IP codec must have the WNet Enable LIO checkbox selected in the Options panel of the HTML5 Toolbox Web...

Page 122: ...s the codec to dial a G3 codec with a Dual Program profile loaded and support two simultaneous mono connections Note When connecting in dual mono 2 x Mono Peer to Peer mode to a G3 codec over IP both...

Page 123: ...ant Note The Remote Audio Port is the codec port at the remote end of the link to which you are sending audio The Local Audio Port is used by the local codec to receive audio from the remote codec Whe...

Page 124: ...jitter setting using the drop down arrow for Buffer priority It is also possible to configure the Minimum depth and Maximum depth of jitter over the connection See Configuring the Jitter Buffer for m...

Page 125: ...Audio Port allocated is Automatic Note Automatic indicates that the codec will arbitrarily allocate the local port value and send this information to the codec to which you are dialing Important Note...

Page 126: ...ackup connection if required Dialing settings for the ISDN audio stream are now complete Configuring a Failover Connection or Auto Reconnect At this point in the wizard you can choose to configure Aut...

Page 127: ...ollowing table define configurable failover parameters Failover Parameter Description 1 Audio Loss Threshold The percentage of lost data measured during a given time frame 2 Time Frame The time frame...

Page 128: ...t the Session Protocol and Local Audio Port Click Next to specify jitter buffer settings or create another answering connection Click to configure Auto Jitter Adapt and the preferred auto jitter setti...

Page 129: ...to 4 backup audio sources to maintain program audio at transmitter sites Output Audio Source options include Connection Decoded connection audio sent from a remote codec Note this must be selected as...

Page 130: ...stick while audio is playing from it will result in poor audio quality and should be avoided If it is removed accidentally you must reboot the codec to ensure USB failover will work reliably in future...

Page 131: ...Click Save to save the program 3 Click Finish to exit the wizard 4 The newly created program can be loaded from within the Program Manager panel Connections panel and the Program Loader panel in the...

Page 132: ...able for streaming 4 6 and 8 digital channels in phase locked mode It is also possible to stream 6 channels of phase locked audio plus a phase locked stereo IP stream This allows networks to deliver l...

Page 133: ...eft Encoder 2 Decoder 2 Right Right Encoder 3 Decoder 3 Center Center Encoder 4 Decoder 4 LFE bandwidth limited channel LFE bandwidth limited channel Encoder 5 Decoder 5 Surround Left Side Surround Le...

Page 134: ...o stream connections over IP using different program types It is a good idea to keep a record when changing these default port numbers to ensure a record of these settings is maintained in case it is...

Page 135: ...med to 20 endpoints Important Notes Before you start program configuration please note You cannot edit a program when it is currently loaded in the codec Lock a loaded custom program or multistream pr...

Page 136: ...able for multi unicast connections If a codec is answering more than one mono or stereo multi unicast connection it is necessary to create an answering program to suit the answering configuration and...

Page 137: ...ilable for SIP and Multicast Client programs Connection related rules are not displayed in Answer only audio streams Rules intended to activate dialing will not be valid in Answer only programs or aud...

Page 138: ...answering a call from a G5 codec 4 Custom The G3 codec will load a specified profile e g profile 6 which is the first custom profile number Important Notes on G3 Channel Settings This setting is for c...

Page 139: ...is unavailable Important Note The Remote Audio Port is the codec port at the remote end of the link to which you are sending audio The Local Audio Port is used by the local codec to receive audio from...

Page 140: ...you select Select Add a SmartStream PLUS Connection to configure redundant IP streaming Alternatively click Next to configure Auto Reconnect or a failover connection whereby the alternative connectio...

Page 141: ...lgorithms MP2 MP3 and Opus TieLink only supports one SmartStream PLUS redundant connection for each audio stream TieLink also does not support uncompressed PCM connections or encoding using aptX Enhan...

Page 142: ...ction Decoded connection audio sent from a remote codec Note this must be selected as one of the configured sources Input Input audio looped to the physical codec outputs HTTP Icecast client mode to a...

Page 143: ...e file name ensure you add the file extension e g test mp3 or the file will not play back If you enter a directory name all the files within the directory will be played back We recommend you save all...

Page 144: ...save the currently configured settings 4 Click Save to save the program settings then click Finish or Load to load the new program Important Notes Configure new audio streams and connections as requir...

Page 145: ...ributing 3 multicast IP streams How Multicasting Works Multicast transmissions are sent using a dedicated IP multicast address that looks similar to a regular IP address and multicast subscribers requ...

Page 146: ...a loaded custom program or multistream program in a codec to ensure it cannot be unloaded by a codec dialing in with a different type of program For example if a multistream program is not locked it...

Page 147: ...an existing program as a template the new program inherits all the settings of the template program and you can adjust these settings as required by continuing through the program wizard 3 To configu...

Page 148: ...In addition the WheatNet IP codec must have the WNet Enable LIO checkbox selected in the Options panel of the HTML5 Toolbox Web GUI Relay reflection is not available for SIP and Multicast Client progr...

Page 149: ...drop down arrows on the right hand side of each text box to select the Encoding Sample rate Bit rate or Sample size options Click Next to continue 9 Click the drop down arrow for Send FEC Type to enab...

Page 150: ...nus symbol to remove a rule 13 After configuring all streams in the multicast server program click Save to store the program settings then click Finish Important Notes There is no jitter buffer settin...

Page 151: ...ys dial the multicast server codec connection first before connecting multicast client codecs Multicast client codecs will display return link quality LQ only The Return reading represents the audio b...

Page 152: ...ts and 64 WheatNet Logic Inputs Outputs WheatNet logic I Os allow Tieline WheatNet IP enabled codecs to activate functions across a WheatNet IP network WheatNet logical inputs are only available if a...

Page 153: ...rmation on RS232 data and see Enabling Relays and RS232 Data for more information on relay operations 7 Configure the multicast IP address and Local Audio Port the same multicast address and port must...

Page 154: ...ect Return FEC Enabled to enable RFC2733 compliant Forward Error Correction which is available because multicast connections are sessionless Follow the instructions in the right hand pane When configu...

Page 155: ...to save the program at this point ii Click Next to configure rules options Important Notes for File Playback Ensure MP3 recordings used are not variable bit rate files File playback audio is sent dire...

Page 156: ...elect the preferred option from those available Click the blue Plus symbol to add a new rule and click the Minus symbol to remove a rule 2 Click Save to complete configuration of the program Alternati...

Page 157: ...ing Supports up to 8 different multicast server and client streams in Gateway 8 and up to 16 different multicast server and client streams in Gateway 16 Gateway codecs support programs configured with...

Page 158: ...UI Important Notes The codec supports dialing over SIP using a registered SIP server account or peer to peer using one of the two SIP interfaces SIP1 and SIP 2 SIP dialing is only supported over point...

Page 159: ...IP address in the Public IP text box if you want to dial over SIP from behind a firewall Then configure port forwarding to route traffic to the codec s local IP address behind your firewall Note Do n...

Page 160: ...r Registar port Outbound Proxy Proxy port Password Registration Timeout this shouldn t need to be adjusted from the default setting Important Notes In most situations it is best to configure a SIP acc...

Page 161: ...cted e g SIP1 or SIP2 The SIP interface contains settings related to ports and the selected Via interface e g LAN1 or LAN2 See Configuring SIP Interfaces for more details 4 Click the Enable check box...

Page 162: ...sion port is the registered UDP port number 5060 It is also possible to configure a custom local session port for each SIP account for compatibility with Cisco Unified Communications Manager CUCM Ensu...

Page 163: ...and add a wildcard asterisk to the URI Block List all incoming calls will be blocked except for codecs in the Allow List Filter URIs and User Agents 1 Open the HTML5 Toolbox Web GUI and click Transpo...

Page 164: ...ing SIP accounts each SIP interface also has an Answer Route field However only 2 SIP interfaces are supported limiting this method of routing configuration to a maximum of 2 audio streams Note An acc...

Page 165: ...RS232 Data for more info Virtual inputs 5 7 can be activated by pressing the F1 button and KEYPAD buttons 1 3 A non WheatNet IP Tieline codec can be configured to trigger a WheatNet LIO in a Tieline...

Page 166: ...then specify the network interface used to dial the connection e g Primary Ethernet port 1 Enter the name of a registered SIP account if you are using a SIP server to establish a connection If you wis...

Page 167: ...Address field when dialing so it s not necessary to add this Enter the IP address or SIP URI then a full colon and the session port number to change the session port from the default setting 5060 8 C...

Page 168: ...gs on the remote codec to ensure settings are correct Recommended jitter buffer limits are as follows 1 000ms for PCM and G 711 G 722 and aptX Enhanced encoding 2 500ms for AAC ELD AAC LD 5 000 for al...

Page 169: ...nt to create another answering connection select the check box for Create another answering connection and continue through the wizard ii Click Save to save the program at this point iii Click Next to...

Page 170: ...Output Audio Source options you can i Click Save Program to save the program at this point ii Click Next to configure rules options Important Notes for File Playback Ensure MP3 recordings used are no...

Page 171: ...playback will occur automatically if the silence threshold parameters are breached if the codec is not connected for any reason file playback will commence To stop file playback open the Connections...

Page 172: ...ng program e g 2 x Mono Peer to Peer and configure an answer route in each audio stream matching the routes used for each SIP account you have registered to the codec In this way when a call is receiv...

Page 173: ...program in a codec to ensure it cannot be unloaded by a codec dialing in with a different type of program For example if a multistream program is not locked it will be unloaded by a mono or stereo ca...

Page 174: ...cked in the codec Unload a Program 1 To unload a loaded program click Change Program 2 Click Unload Connecting a Program To connect audio streams and connections within an existing program there are t...

Page 175: ...udio streams and connections within an existing program there are three options 1 Click the Disconnect button to disconnect all audio streams and connections configured in a program 2 Click the audio...

Page 176: ...jacent to a connection Note The connection must be disconnected before editing 2 Adjust dialing and connection settings and then click Save to change edited settings in the program Note The IP address...

Page 177: ...anel Create a New Speed Dial To configure speed dialing 1 Open the HTML5 Toolbox Web GUI and click Connect in the Menu Bar then click Speed Dial to open the Speed Dial panel 2 Click Edit 3 Click New t...

Page 178: ...HTML5 Toolbox Web GUI and click Connect in the Menu Bar then click Program Manager to open the Program Manager panel 2 Click to select the check box for each program to be deleted Note multiple progra...

Page 179: ...led as required All saved custom matrices are available if a compatible program is loaded If a matrix is not compatible with a program type it will not be visible in the menu e g a saved stereo matrix...

Page 180: ...x with a unique name includes headphone and Cue TB matrices Important Notes Click the Information symbol at the top of the panel to view details about the current matrix The number of channels availab...

Page 181: ...a custom mix as follows 1 Click the Options symbol and select Save As 2 Enter a new Name and Description if required and click Save 3 The new custom mix stays loaded in the codec until a new mix is lo...

Page 182: ...loaded If you make runtime matrix edits to a loaded mono program then load a stereo program and subsequently reload the original mono program the runtime matrix edits are recalled Load Rename and Dele...

Page 183: ...183 Tieline Research Pty Ltd 2021 Gateway and Gateway 4 Manual v1 2...

Page 184: ...ect then select Connections to open the Connections panel 2 Click the Connect Disconnect symbol for an active connection and then click the drop down Bit Rate arrow to select and renegotiate a new bit...

Page 185: ...dec for operation outside North America S T and U ISDN Interfaces In Europe the UK most of Asia Australia Africa and parts of the Middle East the phone company is allowed to supply the NT 1 and the cu...

Page 186: ...gs may need to be adjusted depending on country and network requirements 1 Open the HTML5 Toolbox Web GUI and click Transport and then Modules to view and configure ISDN site settings 2 Click the Edit...

Page 187: ...Save when configuration is complete Important Notes Directory Numbers and Multiple Subscriber Numbers Directory Numbers DN in North America and Multiple Subscriber Numbers MSN in the rest of the worl...

Page 188: ...o an ISDN line an initialization and identification process takes place whereby the terminating equipment your codec sends the SPID to the switch The switch then associates the SPID with a specific Se...

Page 189: ...to answer a call or calls from incoming ISDN codecs To reset ISDN answering to default settings click the Options symbol in the top right hand corner of the panel and select Reset all to factory defau...

Page 190: ...g Setting Behavior Bonded or Unbonded May Bond Calls using the same algorithm from the same Tieline codec or sessionless calls will attempt to bond when received Calls using incompatible algorithms wi...

Page 191: ...port session data and Dial Route tags In this situation you can still specify the audio stream Route on the answering codec using Config 1 2 in ISDN Answer You can also select the default algorithm Fo...

Page 192: ...data disabled it will use the settings in the ISDN Answering Config instead The following image displays how the answering codec will behave in this mode when receiving calls from both Tieline and no...

Page 193: ...N audio stream connections Note Genie Distribution and Merlin PLUS support up to 4 sessionless ISDN audio streams connections configs using 2 ISDN modules and 4 B channels If you want 2 incoming mono...

Page 194: ...the same codec output consistently you must configure this in the site config for the ISDN module via Settings Answering ISDN Answer Configs or via the Web GUI using the Settings panel Modules Step 3...

Page 195: ...h Answer Route 2 23 26 Reset Factory Default Settings There are several options which allow you to restore default settings within the codec See Reset and Restore Factory Defaults for more details on...

Page 196: ...ngs current runtime settings Files can also be used to copy configurations onto other similar codecs Programs are essentially connection profiles that may include Program audio stream and connection n...

Page 197: ...file you want to load onto the codec A Success dialog confirms the files have been restored Note The codec will automatically reboot when restoring system settings Advanced Settings XML Config Cautio...

Page 198: ...import and export individual programs using the Program Manager panel Exporting Programs 1 Open the HTML5 Toolbox Web GUI and click Connect in the Menu Bar then select Program Manager to launch the P...

Page 199: ...Unlock Programs It is possible to lock a loaded custom program in a codec to ensure the currently loaded program type e g mono cannot be unloaded by a codec dialing in with a different program type e...

Page 200: ...the most recently loaded custom program 23 30 Configure Country Setting The Country setting in the codec configures country specific settings like the use of G 711 law for North America and Japan and...

Page 201: ...s fully qualified domain name Codec Location A user specified alphanumeric string which may be used by third party SNMP software to identify a device Device location corresponds to the iso org dod int...

Page 202: ...abled network devices MIB files can also be downloaded from the codec using the following link in a web browser on a device connected to the same network as the codec http YOUR_CODEC_ADDRESS mibs tiel...

Page 203: ...then send the zip file to Tieline support at support tieline com Download Event Logs Event logs can be downloaded from the codec and viewed in your browser 1 Open the HTML5 Toolbox Web GUI and click...

Page 204: ...ed with the Program Scheduler 1 Scheduler Create and manage scheduled events 2 Scheduler Events View a list of all scheduled events 3 Scheduler History View previously scheduled events Important Notes...

Page 205: ...the Start and End time for each event It is also possible to adjust the frequency of an event e g daily weekly or monthly 4 Click Save to add the new event to the Scheduler panel Edit or Delete an Ev...

Page 206: ...ion dialog is presented to confirm the deletion of an event View Scheduler Events To view all scheduled events click Connect in the Menu Bar then select Scheduler Events to launch the Scheduler Events...

Page 207: ...including 1 Generate a PDF view of scheduled events 2 Adjust the Scheduler Timezone 3 Enable Disable the Scheduler 4 Clear all Scheduled Events 23 34 Configuring Alarms Open the HTML5 Toolbox Web GUI...

Page 208: ...ir of inputs according to preconfigured silence detection threshold parameters Connection Lost Audio Triggers and alarm whenever a streaming connection is lost Temperature System Raises an alarm if th...

Page 209: ...ed severity level 4 Click Save to store the new settings for the selected alarm Configuring Alarm Dissemination Severity Alerts Alerts for each alarm severity level are configured using the Alarm Diss...

Page 210: ...guring SNMP in the Codec for more info or ask your system administrator Configuring Input Silence Detection Parameters When configuring an Input Silence alarm it is also necessary to configure the aud...

Page 211: ...5 Toolbox Web GUI screen 2 All new alarms being listed in the Current Alarms panel 3 Other alerts as per Alarm Dissemination panel settings 4 The codec front panel ALARM LED flashing red Important Not...

Page 212: ...e is reversed E g if power is restored after a PSU Failure alarm or if audio is restored after an Input Silence alarm Deactivating Input Silence Alarms An Input Silence alarm is activated when the con...

Page 213: ...Select Enable Auxiliary Data when creating a program in the Program Manager panel or Connections panel to enable out of band RS232 data and activate rules employing relay reflection over a connection...

Page 214: ...ware LIOs 3 virtual inputs 48 logical outputs and 64 WheatNet Logic Inputs Outputs Codec rules configure events based on specific codec actions A range of default rules are preprogrammed into the code...

Page 215: ...you proceed through the Program Manager panel wizard Important Notes Rules can only be created with the Web GUI while the codec is disconnected Program and stream level rules configured in the Progra...

Page 216: ...le are displayed in the following image Note Rules intended to activate dialing will not be valid in Answer only programs or audio streams Stream Level Rules In the Program Manager panel wizard use th...

Page 217: ...cal inputs to connect disconnect a program 2 Click the drop down arrows to select the control port input used to connect the selected program and then select the alternative input used to disconnect t...

Page 218: ...o Toggle a Remote Output Use this rule to allow a local codec s control port input or virtual input to change the state of a remote output 1 Click the rule in the Rules panel titled Use a local input...

Page 219: ...e a program connects and disconnects 1 Click the fourth rule in the Rules panel titled Use the connected state of the codec to toggle a local output 2 Click the drop down Program arrow to select the p...

Page 220: ...220 Gateway and Gateway 4 Manual v1 2 Tieline Research Pty Ltd 2021 2 Click to select the rule you want to delete 3 Click the Delete button 4 Click Yes in the confirmation dialog...

Page 221: ...to toggle a remote output and then configure a local input e g Local Control Port Input 1 to activate a remote output e g Remote Output 2 2 On the remote codec configure a new rule with Use an input t...

Page 222: ...ctors Gateway 8 16 Control Port GPIOs Supports 16 control port inputs and 16 opto isolated outputs via dual DB25 CONTROL PORT I O connectors Monitor the status of control port inputs and opto isolated...

Page 223: ...wo hours and update the time in the codec It is also possible to manually synchronize the time Note The codec will not ping a server while connected To manually synchronize time settings in the codec...

Page 224: ...ailable 1 Browse Firmware Click to navigate to the Tieline website and download the latest firmware for the codec 2 Update from a Selected file Click to navigate to a firmware file saved on a computer...

Page 225: ...d locally click Update from a selected file in the Firmware panel 4 Select the bin file you are using to perform the upgrade and click Open to start the upgrade IMPORTANT The codec will reboot automat...

Page 226: ...e Channel Licenses Perform an Automatic Software License Install with the HTML5 Toolbox Web GUI To perform an automatic software license update after purchasing a new license file it is necessary to c...

Page 227: ...ng panel 3 Click Upload a selected file 4 Navigate to the lcf license file on your PC then click the Open button to commence license installation 5 A Success dialog in the web GUI Licensing panel conf...

Page 228: ...IP Address and Unit Details in the Codec 1 Press the SETTINGS button 2 Select Unit Details and press the button 3 IP address information serial number and other unit details are listed Use the arrow...

Page 229: ...reaming functions if required A range of options which can be viewed and configured via Settings Transports LAN1 LAN2 After completing configuration press the Return button then select Save in the con...

Page 230: ...the IP address using the keypad or onscreen keyboard then press the button or select Enter using the onscreen keyboard 8 Navigate to IPv4 Subnet and enter the Subnet Mask then press the button 9 Navi...

Page 231: ...b GUI This feature can be turned on or off in the LAN codec menu 1 Press the SETTINGS button 2 Select Transports and press the button 3 Use the down navigation button to select LAN1 LAN2 or a VLAN int...

Page 232: ...Use the down navigation button to select a VLAN interface and press the button 4 Navigate to Configuration and press the button 5 Select Usage and press the button 6 Select the mode of operation for t...

Page 233: ...4 Select Hostname Enable and press the button to enable this feature Next navigate to Hostname String and press the button to display the Set Hostname screen keyboard and then enter the hostname Next...

Page 234: ...AN support throughout your network for them to be supported in your codec Reconfigure Default Primary Secondary and Tertiary Interfaces It is possible to reconfigure the default Primary Ethernet 1 Sec...

Page 235: ...4 Manual v1 2 6 Press the Return button to navigate out of the menu then navigate to Save in the confirmation dialog and press the button to save all changes Important Note Fuse IP cannot be configure...

Page 236: ...teway has 16 PPM meters and between 8 and 16 inputs depending on configuration purchased encoders and decoders available will match input availability configuration See Input Configuration Levels and...

Page 237: ...AES3 output signals Wordclock Sync In This setting configures the codec for a word clock source via the SYNC I O 2 BNC connector on the codec rear panel this is the same as the External Word Clock se...

Page 238: ...scales for G6 G5 G3 codecs and Report IT in dBFS as well as the equivalent dBU scale Reference Level Description dBu dBFS 1 Tieline G6 Gateway PPM meter low point 16dBU 40dBFS Nominal 0vu reference le...

Page 239: ...to Audio Options and press the button 3 Select Analog PPM Units Loopback Test Test mode is used by the codec to perform an input output loopback test of audio E g Input 1 is routed to Output 1 Input 2...

Page 240: ...ilable in the codec menu via Settings WebGUI and in the Options panel in the HTML5 Toolbox Web GUI Locally Defined Codecs over a private network do not need to be enabled for CCC operation Only codecs...

Page 241: ...igher available bandwidth Redundancy in case one IP connection is lost How does Fuse IP work Fuse IP is another Via interface you can use to dial similar to selecting a LAN interface Fuse IP requires...

Page 242: ...ll be displayed and needs to be entered into the Fuse IP client codec 5 Navigate to Bonded Interfaces and press the button then navigate to each interface in turn and press the button to select or des...

Page 243: ...sabled prior to configuration Navigate to Fuse IP Status and disable Fuse IP if it is enabled 4 Navigate to Mode and press the button to select Client if it is the remote codec 5 Navigate to Server IP...

Page 244: ...dy in use e g there are multiple codecs behind a firewall using Fuse IP therefore it is necessary to allocate a different port for each Fuse IP tunnel Note the port number on the client and server cod...

Page 245: ...onfigured and dialed Depending on the number of interfaces being used codecs may transmit and receive up to 24MB of data per hour at each end of the link The codec remembers the Fuse IP enabled disabl...

Page 246: ...ailable consider using HE AAC Tieline Music or Tieline MusicPLUS AAC HE Codecs include both HE AAC v 1 and HE AAC v 2 which are optimized for low bit rate connections Selection of HE AAC v 1 and v 2 i...

Page 247: ...ry high quality mono remotes STLs and audio distribution 48kbps 128kbps Opus Stereo Very high quality stereo remotes STLs and audio distribution 64kbps 256kbps How do I choose the right algorithm The...

Page 248: ...h e g POTS or 3G w ireless Suitable w hen bidirectional communication betw een announcers is required Deliver 15kHz stereo over 1 x 64kbps ISDN B Channel Tieline Music PLUS Up to 22kHz 20ms 48 kbps mi...

Page 249: ...en bidirectional communication betw een announcers is not required HE AAC v 2 Up to 15kHz 128ms Minimum 16kbps Mono 24kbps stereo 7 4kbps High quality voice and music Low bit rates High delay Used for...

Page 250: ...rates Opus Voice is ideal for high quality and low delay voice quality remotes at extremely low bit rates Opus Mono and Opus Stereo are perfect for high fidelity remotes STLs and audio distribution a...

Page 251: ...r automatic jitter buffer and the settings you use depend on the IP network over which you are connecting Over LANs WANs and wireless networks the automatic jitter buffer generally works well It adapt...

Page 252: ...high quality and low delay to support live bidirectional communications over cellular and wireless networks Good Quality This setting lies between Best Compromise and Highest Quality It may assist in...

Page 253: ...t prevailing network conditions and is usually reduced Establish a connection for at least 5 minutes prior to broadcasting so that the codec has been provided with enough jitter history to ensure a re...

Page 254: ...ettings for programming jitter buffer delays into your codec Connection Jitter Buffer Recommendation Private LAN 60 milliseconds Local 100 200 milliseconds National 100 300 milliseconds International...

Page 255: ...EC settings are outlined in the following table with their bit rate ratios FEC Setting Bit rate Ratios Connection Use Tieline FEC RFC 2733 FEC 100 Lowest delay A simultaneous dual redundant stream 1 1...

Page 256: ...link conditions this could potentially cause more dropouts because of network congestion than it fixes Here is a simple rule to remember Your maximum uplink speed is the maximum bandwidth you have to...

Page 257: ...nnections For example if your broadcast is a one way broadcast from a remote site i e you are not using the return path from the studio or only using it for communications purposes it is possible to r...

Page 258: ...ted to G3 codecs as they don t support out of band data In band RPTP data is enabled automatically and used for all rules including relay reflection All other algorithms No in band data available sync...

Page 259: ...o enable flow control Important Notes When connecting to G3 codecs only in band data is available via the Music and MusicPLUS algorithms See RS232 Data Configuration for more details It is important t...

Page 260: ...uts and 16 opto isolated outputs via dual DB25 CONTROL PORT I O connectors To monitor the status of DB25 CONTROL PORT I O relay inputs and opto isolated outputs 1 Press the SETTINGS button 2 Use the n...

Page 261: ...dial connect and hang up data will be received reliably The default session and audio port settings in Tieline codecs for both TCP and UDP connections are outlined in the Default Program Ports sectio...

Page 262: ...00 The range of values for the audio ports is 2000 to 65535 The audio port values can be set independently Both audio ports can always be configured i e there is no dependency on encode decode directi...

Page 263: ...ated Services Code Point DSCP field within the header of data packets transmitted Check with your IT administrator before changing this setting By default the codec is programmed for Assured Forwardin...

Page 264: ...programs and call history 5 Reboot Codec Select to reboot the codec 6 Clear Programs Call History Deletes custom programs and recent calls in the codec speed dial contacts are retained 7 Clear Logs De...

Page 265: ...Therefore it is only possible to restore codec data files using an SD card backup Creating a Backup File 1 Insert a single partition FAT 32 formatted SD card into the SD CARD SLOT on the front of the...

Page 266: ...the button 5 Select the preferred restore option and press the button 6 Select the file to restore and press the button 7 A dialog confirms data has been restored successfully 24 17 Configuring SNMP...

Page 267: ...TP server every two hours and update the time in the codec It is also possible to manually synchronize the time Note The codec will not ping a server while connected To adjust time settings in the cod...

Page 268: ...e codec 2 Press the SETTINGS button 3 Navigate to System and press the button 4 Navigate down to Firmware and press the button 5 Navigate to the firmware file and press the button to commence the upgr...

Page 269: ...mediate and SSL certificate Certificate Installation To install certificates purchased from a reputable vendor 1 Press the SETTINGS button 2 Use the navigation buttons to select IP Options and press t...

Page 270: ...if supplied navigate up to Proceed with SSL certificate installation and press the button to install the files 10 The SSL Certificates menu should confirm the files are successfully Installed and ena...

Page 271: ...or removed successfully Changing the Default SSL Port The codec uses the standard TCP port 443 for SSL communications The port number can be adjusted by navigating to SETTINGS IP Options Web GUI SSL...

Page 272: ...lect and configure Ping SSH HTTP HTTPS NTP and SNMP firewall options 24 22 Enabling CSRF Security CSRF Cross Site Request Forgery protection can be configured to protect the codec from CSRF attacks To...

Page 273: ...ease note The green LED underneath the LAN or Ethernet port will illuminate and the orange LED will flash steadily if you are connected to an active LAN connection Many Tieline IP codecs support two s...

Page 274: ...bnet Mask and Gateway settings in your codecs match those configured in your router Port Forwarding to 3 Studio Codecs Sharing a Public Static IP Address Important Note The most common studio configur...

Page 275: ...SIP Audio 5004 Web GUI 80 Audio Port Stream 3 9020 Web GUI 80 SIP Session 5060 SIP Sessio n 5060 Alternativ e Web GUI 8080 Fuse IP 8999 Alternati ve Web GUI 8080 Audio Port Stream 4 9030 Alternati ve...

Page 276: ...the button to confirm the new settings 11 Check the Unit Details menu to ensure the new static IP address has been entered correctly Configuring a Static Public or Private IP Address in Genie Merlin a...

Page 277: ...d Genie codecs by selecting Cxns then select the connection you want to view and press the OK button LQ readings are also displayed on the home screen of all Commander and i Mix G3 codecs Link Quality...

Page 278: ...warding requests to ports that it doesn t have open see next point Note Connection Refused will also be displayed if the Commander G3 or i Mix G3 codec you are calling is already connected 2 Connectio...

Page 279: ...o ensure proper airflow from the bottom to the top Where space is available a 1RU gap between codecs will assist in minimizing internal temperature build up Tieline has incorporated dual redundant PSU...

Page 280: ...ng test can be used to test whether it is possible to reach a codec or any device over an IP network A ping test measures The round trip time of packets Any packet loss There are two types of ping tes...

Page 281: ...he route and number of hops that data packets are taking to their destination codec This is useful because the more routers that packets traverse the more latency your connection will have and the les...

Page 282: ...es dans le R glement sur le brouillage radioelectrique du minist re des Communications du Canada 26 4 FCC Compliance Statements FCC Part 15 Compliance Tieline Research Pty Ltd 4 Bendsten Place Balcatt...

Page 283: ...283 Tieline Research Pty Ltd 2021 Gateway and Gateway 4 Manual v1 2...

Page 284: ...ty Please note Technical documentation required by the conformity assessment procedure is kept at the head office of Tieline Research Pty Ltd 4 Bendsten Place Balcatta Western Australia 6021 Ph 61 8 9...

Page 285: ...ense v2 v3 GNU Lesser GPL v2 1 v3 BSD 3 2 4 Clause MIT ISC etc The licenses are listed on the product via the Settings menu About Legal You may request a copy of the source code of the open source sof...

Page 286: ...nd Xstream are registered trademarks of Telos Systems in the United States and or other countries 1 AXIA and LIVEWIRE are registered trademarks of The Telos Alliance in the United States and or other...

Page 287: ...SB 3 0 Host Port Rear panel host port supports record and playback Front Panel Headphone Output 1 x 6 35mm 1 4 headphone Jack Front Panel SD Card Slot Full size push push SD card slot for backup resto...

Page 288: ...lus 3 redundant streams supported algorithm dependent Multi unicasting Support for Multi unicast and 1 2 3 or 8 Multiple multi unicast streams 80 connections in total Multicasting Support for Multicas...

Page 289: ...tton silicon keypad Navigation 5 navigation and selection buttons General Size 1U x 19 Rackmount Dimensions 19 x 1 3 4 x 11 13 16 482mm W x 44 45mm H x 300mm D excluding rear connectors Weight 8 lb 13...

Page 290: ...backup restore config firmware upgrades file storage and SDIO capability BNC Sync Input Output 2 configurable input output BNC sync connectors Control Port In Out Dual DB 25 Control Ports support 8 CM...

Page 291: ...r compatible IP networks Fuse IP Bond IP interfaces to aggregate data AoIP Standards Specifications EBU N ACIP Tech 3326 Audio Contribution Over IP Compliant I3P EBU Tech 3347 Intercom Over IP Complia...

Page 292: ...1U x 19 Rackmount Dimensions 19 x 1 3 4 x 11 13 16 482mm W x 44 45mm H x 300mm D excluding rear connectors Weight 8 lb 13 1 oz 4 Kg AC Power Dual AC 90 240V IEC power inlets 2A 50 60 Hz Operating Temp...

Page 293: ...330 ohm pull up resistor to 5 volts Operation is as simple as joining the input pin to the ground terminal This can be via a remote relay contact or the open circuit collector of a transistor or FET D...

Page 294: ...22 Input 2 23 Input 4 24 Input 6 25 Input 8 Important Note For more information about how to program relay operations with a PC using the Toolbox Web GUI please see Creating Rules Control Port Pin out...

Page 295: ...X Data 3 RX Data TX Data 4 No connection No connection 5 Signal Ground Signal Ground 6 No Connection No connection 7 CTS RTS 8 RTS CTS 9 No connection No connection DB9 Male Connector Pins DB9 Female...

Page 296: ...ent from the dialing codec will program all other compatible codecs non G3 when you connect RS232 data can be sent from the dialing codec to all endpoints of a multi unicast or multicast audio stream...

Page 297: ...and Gateway 4 Manual v1 2 30 Appendix B RJ 45 Pinout Guide Please see the following pinouts for RJ 45 adapters that can be used with the codec Please note the codec does not use 15V on pins 7 and 8 I...

Page 298: ...e Research Pty Ltd 2021 31 Appendix C Gateway 4 DB 25 Audio In Out Pinout Gateway 4 DB25 Analog and AES3 Audio Pinouts In the following images G Ground C Cold H Hot Balanced Analog DB 25 Wiring Pinout...

Page 299: ...PSU failure 207 purge history 211 scheduled event failed 207 severity levels 207 silence detection parameters 207 SNMP trap configuration 207 temperature 207 types of alarms 207 Algorithms configurati...

Page 300: ...TML5 Toolbox 222 Control port wiring 293 Control ports 26 30 DB25 pinouts 293 DB9 RS232 pinouts 293 hardware GPIOs 258 pinouts 293 RS232 wiring 293 Tieline LIOs 258 WheatNet LIOs 258 wiring pinouts 29...

Page 301: ...6 G 722 246 Ganging inputs 35 Glossary 18 GPIO pinouts 293 GPIO status HTML5 Toolbox 222 GPIOs HTML5 Toolbox 214 Ground terminal 26 30 GUI ports 261 H Hanging up a connection 61 Headphone out 26 30 He...

Page 302: ...l 35 Introduction to the HTML5 Toolbox 67 IP testing 280 IP address configuration 228 details 228 DHCP 228 IPv4 IPv6 228 static 228 IP addresses 228 IP Via Mapping front panel config 234 IPv4 IPv6 228...

Page 303: ...rver versus client 145 Multicast server and client programs 157 Multiple unicasts dialing 135 HTML5 Toolbox configuration 135 Multi unicasts dialing 135 HTML5 Toolbox configuration 135 N Network Time...

Page 304: ...g pinouts analog 297 digital 297 RS232 configuration via codec 258 RS232 HTML5 Toolbox baud rates via web GUI 213 flow control via web GUI 213 Rules HTML5 Toolbox change matrix rule 221 control port c...

Page 305: ...arding 273 SIP ports 273 testing 273 Toolbox G3 ports 273 troubleshooting 273 web GUI ports 273 Sync input 26 30 T TCP port settings 261 Testing IP connections 280 Tieline Music 246 Tieline MusicPLUS...

Page 306: ...current alarms panel 67 date time panel 67 firmware panel 67 Fuse IP panel 67 inputs panel 67 IP via mapping panel 67 ISDN answer panel 67 licensing panel 67 modules panel 67 network panel 67 open pan...

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