
KinetiC-NC
User Manual
CNC-STEP GmbH & Co. KG ▪ Siemensstrasse 13-15 ▪ 47608 Geldern ▪ Germany
Page 18
Support: +49 (0)2831/91021-50
10.11.2018
Windows 8 and 10, and especially portable devices, may experience problems because the
operating system shuts off the network connection after a few minutes of inactivity (sleep mode).
This can be prevented if the CncPod is connected via a switch even if it is the only device.
The second switch on the penultimate picture on the right is therefore permitted because
only devices of the CNC machine are connected to it. Thus, the connection between the
two switches cannot be overloaded by foreign traffic and become a bottleneck.
As already described in the chapter "System requirements - Real-time requirements", it is very
important for the control computer that sufficient computing power is available at all times, and the
PC is not slowed down by background programs. Therefore, you should make sure,
•
to remove all unnecessary programs
•
to disable automatic updates
•
If it is a laptop (expressly not recommended), always power the device and disable all
energy-saving options
•
Not to use a virus scanner. If this is unavoidable, make sure the KinetiC-NC software's anti-
virus software grants free access to the network interface and does not perform any
elaborate scans while the machine is running.
•
During the installation (especially with WinPcap) prompts may come through the firewall or
the virus scanner. In any case, you must allow access.