
KinetiC-NC
User Manual
CNC-STEP GmbH & Co. KG ▪ Siemensstrasse 13-15 ▪ 47608 Geldern ▪ Germany
Page 109
Support: +49 (0)2831/91021-50
10.11.2018
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Troubleshooting
When operating a CNC machine many different problems can occur, which of course not all are
mentioned here. The following sections list only those issues that can occur frequently during initial
startup and for which there are standard solutions.
In case of unforeseen problems you can contact the Support. If possible, try to solve the problem first
by using this guide.
F u n c t i o n s l o c k e d
Not all functions of the software are allowed at any time. It may happen that certain buttons and menu
items are locked. In the picture below, for example, the machine movement, spindle and coolant
function and tool change and homing are disabled ("greyed out").
All machine movements are of course blocked as long as the emergency stop is active. First check
the symbols in the "Status" field.
There, one or more of the following symbols will appear: