clage 3200-36450, Operating And Installation Instructions

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40
EN
DEX Next S
This instantaneous water heater was manufactured conscientiously and checked sev-
eral times before delivery. Should malfunctions nevertheless occur, it is usually only
due to a bagatelle. First attempt to switch the house fuses off and on again in order to
reset the electronics. Next, try to remedy the problem with reference to the following
table. In doing so, you will avoid unnecessary expense of customer service assistance.
DEX Next S
Problem
Cause Solution
Water stays cold, touch
display shows
power break
screen
Master fuse tripped Renew or activate fuse
Safety pressure cut-out
tripped
Contact customer service
Flow rate of hot
water too weak
Outlet fitting dirty or
calcified
Clean shower head, jet regula-
tor or sieves
Fine filter dirty or calci-
fied
Let clean fine filter by cus-
tomer service
Water flow is limited
Deactivate Eco mode and flow
limit
Selected temperature
is not reached
Water flow rate too high (Re)activate motor-driven
valve in the menu “Flow Limit”
Cold water has been
added via the tap
Tap hot water only; set tem-
perature, check outlet tem-
perature
The error symbol
appears in the display
of the appliance /
smartphone
The appliance has
detected an error.
Switch fuses off and on. If
symbol “wrench” is still indi-
cated, contact customer
service
App can’t find the DEX
Next S
Master fuse tripped Renew or activate fuse
Out of Bluetooth range
Replace the tablet / smart-
phone near the access point
(router or DEX Next S)
Bluetooth deactivated
Activate Bluetooth at tab-
let / smart phone settings
Repairs must only be carried out by
authorised professionals.
If a fault in your appliance cannot be
rectified with the aid of this table, please
contact the service organisation of
your importer or the Central Customer
Service Department. Please have the
details of the typeplate at hand.
5. Trouble-shooting and service
CLAGE GmbH
After-Sales Service
Pirolweg 4
21337 Lüneburg
Germany
Phone: +49 4131 8901-400
Email: service@clage.de
FX3 Remote control
Problem
Cause Solution
Symbol “battery”
lights
Flat batteries
Insert two new type AAA
batteries in the remote control
Appliance does not
response to the
remote control
Transmission range
exceeded
Place the remote control clos-
er to the appliance, press key
Display: “
E2
”
PIN entered incorrectly
several times
Wait a few minutes then press
and hold all four buttons for
5 sec. and enter the correct PIN
Display: “
E9
”
Connection error
If this happens repeatedly,
replace the batteries, contact
customer service