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Integration Overview

The EasyCall Gateway has been certified for interoperability with Nortel 
Communication Server 1000 version 5.0. The EasyCall Gateway supports SIP trunks.

To enable the EasyCall Gateway to work with the Nortel system, you must configure 
the telephony system trunk between the EasyCall Gateway and the Nortel system.

EasyCall Gateway integrated with Nortel Communication Server

The integration described in this guide can be done in tandem with EasyCall Gateway 
installation and configuration, which includes defining the properties of the telephony 
system trunk and defining any changes the EasyCall Gateway makes to telephone 
numbers before sending them to the telephony system for dialing. For information 
about EasyCall Gateway configuration, refer to the 

EasyCall Gateway Administrator’s 

Guide

.

Those responsible for configuring the telephone system must take the specific 
characteristics of a site into consideration to determine the appropriate settings. 
Configuration of the Nortel telephone system for integration with the EasyCall Gateway 
is similar to integration with a voicemail system.

The following topics describe how to configure trunks for the supported Nortel 
systems.

“Nortel SIP Trunk Integration” on page 3

Call Detail Records

A Call Detail Record (CDR) is a file that contains information about calls placed 
through the EasyCall Gateway. Information provided in the CDRs can be used for 
billing calls to cost centers and for auditing potential abuse. 

Summary of Contents for EasyCall Gateway 2.1

Page 1: ...Citrix EasyCall Gateway 2 1 Citrix EasyCall Gateway Telephony System Integrator s Guide for Nortel Telephony Systems...

Page 2: ...2247 All rights reserved Licensing Portions of this documentation that relate to Globetrotter Macrovision and FLEXlm are copyright 2005 Macrovision Corporation All rights reserved This product include...

Page 3: ...SIP Virtual Trunk Application 4 Configuring the SIP Trunk Gateway 8 Configuring Voice Codec for Nortel IP Phones 9 Restarting the Signaling Server 11 Configuring the SIP Route and Trunks on the Call S...

Page 4: ...iv Telephony System Integrator s Guide...

Page 5: ...elephone numbers before sending them to the telephony system for dialing For information about EasyCall Gateway configuration refer to the EasyCall Gateway Administrator s Guide Those responsible for...

Page 6: ...2 EasyCall Gateway Telephony System Integrator s Guide...

Page 7: ...CS1000 SIP GW and the EasyCall Gateway without SPS involvement The following topics describe a sample configuration of Nortel SIP trunks Configuring the IP Peer Network in Communication Server 1000 o...

Page 8: ...egrator s Guide Enabling the SIP Trunk Gateway SIP Virtual Trunk Application 1 Log in to the CS 1000 Element Manager 2 From the EM Navigator go to System IP Network Nodes Servers Media Cards to open t...

Page 9: ...hapter 2 Nortel SIP Trunk Integration 5 4 Select Signaling Servers to display the list of signaling servers 5 Select the appropriate Signaling Server 47 248 100 130 Properties to display its propertie...

Page 10: ...rotocol This is the transport protocol used for SIP message exchange between the Gateway and Redirect Proxy Server Defaults to TCP the recommended option for SIP traffic 8 Verify the Local SIP Port Th...

Page 11: ...the phone context The SIP Domain Name configured in the Signaling Server properties must match the Service Domain name configured in the NRS The string must be less than 128 characters in length The v...

Page 12: ...ateway Telephony System Integrator s Guide Configuring the SIP Trunk Gateway 1 From the EM Navigator select System IP Network Nodes Servers Media Cards 2 Click Edit 3 Select SIP GW Settings to expand...

Page 13: ...unk Gateway whether the primary SIP Proxy Server SIP Redirect Server supports registration If the checkbox is selected then the SIP Trunk Gateway must register with the primary SIP Proxy Server SIP Re...

Page 14: ...odec name to modify the Voice payload size ms frame Voice playout jitter buffer nominal delay and Voice playout jitter buffer maximum delay values of a codec Use the lists to choose the values For det...

Page 15: ...ST button on the front panel to cold restart the Signaling Server Configuring the SIP Route and Trunks on the Call Server The following topics describe how to configure the SIP route and trunks on the...

Page 16: ...use default values Prompt Response Description REQ CHG Change existing data TYPE ADAN Action Device And Number ADAN NEW DCH 12 Action Device And Number Create new D channel 12 CTYP DCIP Card Type D c...

Page 17: ...MODE ISLD Route uses ISDN signaling link DCH 12 D channel number used for this route PNI 1 Customer private network identifier IFC SL1 Interface type Meridian 1 to Meridian 1 INAC YES Insert ESN Acce...

Page 18: ...ion To verify path replacement To verify media bridging when the SIP trunk integration is used please capture network traffic between EasyCall Gateway and telephony system Make sure that after the set...

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