Using Basic Phone Functions
Redialing
Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide
47
3
Performing an Attended Transfer
STEP 1
During an active call, or a call on hold, press Transfer.
STEP 2
Either:
•
Enter the number to which you want to transfer the call; or
•
Press Directory and either choose a number from the personal directory.
STEP 3
Press Dial or wait a few seconds. The call is placed on hold and a new line is
opened to dial the number.
STEP 4
Do one of the following:
•
To transfer the call without waiting for the other person to answer, press
Transfer after the call begins to ring and hang up. If you hang up before the
second call rings, the transfer fails and the first call is disconnected. If you
misdial, press the second line button again to receive a dial tone.
•
To transfer after speaking to the other person, press Transfer at any time
during the conversation.
Performing an Unattended (Blind) Transfer
STEP 1
During an active call, press BXfer.
STEP 2
Enter the number to which you want to transfer the call and press Dial. The call is
transferred with no further action required on your part.
Redialing
To redial a number:
STEP 1
Press the Redial button and select the desired number.
STEP 2
(Optional) Press EditDial to select a number and modify it (for example, to add an
area code).
