Contents
1
Overview
7
■
Introduction 7
■
Features of Workforce Management 8
■
Workforce Management Services 9
Workforce Management Capture Service 9
Workforce Management Compile Service 9
Workforce Management OOC Service 9
Workforce Management Request Service 9
Workforce Management RTE Service 9
Workforce Management Sync Service 10
Tomcat Service 10
■
What’s New in This Version 11
■
WFM Documentation 12
■
Port Usage 13
2
System Requirements
15
■
Overview 15
■
System Requirements 16
System Environment 16
Operating Environment 16
Third Party Software Requirements 17
■
System Capacity 20
■
Configuration Data 21
3
Before You Install WFM
23
■
Overview 23
■
Installing Microsoft SQL Server 2005 24
■
Creating a SQL Server Login for WFM 25
■
Configuring Firewall Port Exceptions 26
Summary of Contents for Network Registrar none
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