Installation Guide
14
October 2007
Table 2
lists the TCP and UDP ports used by WFM and its components on remote
devices in the WFM environment, including the Unified CCX server and one or more
client PCs.
Table 2.
WFM Port Usage on Remote Devices
Server application protocol Destination port (listening) Client application protocol
CTI server
*
*You can set this port number in the System Parameters window of the Unified CCX
Administration web page. The parameter name for the port number is RmCm TCP Port.
For more information, see
Managing System Parameters
,
Cisco Customer Response
Solutions Administration Guide
.
TCP 42027 (configurable)
ACMI Service
Unified CCX instance
of SQL Server
TCP 1433
TCP 1434
WFM Sync Service
WFM RTE Service
TCP 42027 (configurable)
Unified CCX instance of
SQL Server
Apache Tomcat
TCP 8087
TCP 8017
TCP 8007
HTTP
AJP 1.3
Shutdown port
Summary of Contents for Network Registrar none
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