4-4
Cisco Network Convergence System 6000 Series Routers Unpacking, Moving, and Securing Guide
OL-29233-01
Chapter 4
Component Return Information
Step 4
Unpack all power components from the packaging, and set the parts carefully aside on an ESD-immune
surface for installation.
Step 5
Unpack all exterior cosmetic parts from the packaging and set the parts aside.
Step 6
Go to the
Cisco Network Convergence System 6000 Series Routers Hardware Installation Guide
for
installation instructions of individual components.
Component Return Information
Before preparing to return the product or product components, you must contact Cisco technical support
and provide them with the details of your difficulty. Cisco technical support must confirm your product
or component failure before assigning an RMA number for return shipment. For additional information,
see the
“Obtaining Additional Information and Support” section on page -viii
.
To facilitate your conversation with Cisco technical support, locate and note the serial number for the
chassis. The serial number label for the Cisco NCS 6008 chassis is located on the rear side of the chassis,
lower left corner.
