Chapter 6 Service and Maintenance
262
OL-31980-01
Alarm
Message
Type
Message
Cause/Remedy
Description
Severity ID
Trans 2 Flash
Fail
Set
Contact
Customer Service
(%s fail at %d)
Cause: FLASH
driver operation
%s (one of ERASE,
WRITE,
BLANK_CHECK
or READ_WRITE)
failed on the
Transcoder 2
(Sat2) FLASH
offset %d.
Remedy: Contact
Cisco customer
support.
The FLASH
device
hardware
failed.
Major
940
Settings Lost
Set
Stored
configuration
incomplete.
Contact
Customer
Service.
Cause: Corrupted
database record
was found while
populating the
DBR partition.
Remedy: Contact
Cisco customer
support.
The settings
database
detects
corruption.
Major
950
App Startup
Fault
Set
<Version> Failed
to start
Cause: Errors
during software
startup.
Remedy: The unit
will revert back to
the previous
version within ten
minutes. If the
problem persists,
contact Cisco
customer support.
An attempt to
start <version>
has failed.
Major
960
Signal Status
Set
ASI Signal - No
Content
Cause: Loss of
ASI/RF lock. Loss
of Transport data.
Invalid frequency
parameters.
External to IRD.
Remedy: Check
tuning parameters
and ASI/RF
cables.
ASI Link
Locked, but no
TS content.
Minor
1000