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Cisco 11500 Series Content Services Switch Hardware Installation Guide

78-13884-06

Chapter 2      Cabling and Troubleshooting the CSS

Troubleshooting the CSS Hardware Components

Troubleshooting the CSS Hardware Components

This section provides general troubleshooting information for the CSS 
components. It includes the following sections:

Troubleshooting the CSS 11501

Troubleshooting the CSS Modules

Troubleshooting the Console Interface

Troubleshooting the CSS Power Supply

Troubleshooting the CSS Fans

Information in this section applies to the CSS 11501, CSS 11503, and CSS 11506, 
except where noted.

Troubleshooting the CSS 11501

CSS 11501 status is indicated by the Status LED on the front panel. For 
information about the CSS 11501 LEDs, see the 

“Cabling the CSS 11501”

section 

earlier in this chapter.

Table 2-11

 provides suggestions for correcting problems that may occur with the 

CSS 11501. 

Summary of Contents for CSS11501 - 100Mbps Ethernet Load Balancing Device

Page 1: ... San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 526 4100 Cisco 11500 Series Content Services Switch Hardware Installation Guide Software Version 7 20 July 2003 Customer Order Number DOC 7813884 Text Part Number 78 13884 06 ...

Page 2: ...difying the equipment without Cisco s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices In that event your right to use the equipment may be limited by FCC regulations and you may be required to correct any interference to radio or television communications at your own expense You can determine whether your equipment ...

Page 3: ...ogo Empowering the Internet Generation Enterprise Solver EtherChannel EtherSwitch Fast Step GigaStack Internet Quotient IOS IP TV iQ Expertise the iQ logo iQ Net Readiness Scorecard LightStream MGX MICA the Networkers logo Networking Academy Network Registrar Packet PIX Post Routing Pre Routing RateMUX Registrar ScriptShare SlideCast SMARTnet StrataView Plus Stratm SwitchProbe TeleRouter The Faste...

Page 4: ......

Page 5: ...tation Feedback xxi Obtaining Technical Assistance xxii Cisco com xxii Technical Assistance Center xxii Cisco TAC Website xxiii Cisco TAC Escalation Center xxiv Obtaining Additional Publications and Information xxiv C H A P T E R 1 Unpacking and Installing the CSS 1 1 Site Requirements 1 2 Safety Guidelines 1 2 Chassis Lifting Guidelines for the CSS 11503 and CSS 11506 1 3 Electrical Safety 1 4 Sp...

Page 6: ...s a Freestanding Unit 1 12 Installing a CSS 11501 as a Rackmounted Unit 1 13 Installing the CSS 11503 1 14 Installing a CSS 11503 as a Freestanding Unit 1 14 Installing a CSS 11503 as a Rackmounted Unit 1 15 Installing the CSS 11506 1 17 Mid Mounting the CSS 11506 Mounting Brackets 1 18 Rack Mounting the CSS 11506 Chassis 1 19 Installing a CSS Module 1 19 Installation Precautions and Restrictions ...

Page 7: ... 20 Connecting the Console 2 22 Connecting the Chassis to Ground 2 22 Tools and Supplies 2 23 Attaching the Grounding Cable 2 24 Connecting the Power Cord 2 26 Connecting a CSS 11501 Power Cord 2 26 Connecting a CSS 11503 Power Cord 2 27 Connecting a CSS 11503 AC Power Cord 2 27 Connecting a CSS 11503 DC Power Cord 2 28 Connecting a CSS 11506 Power Cord 2 30 Connecting a CSS 11506 AC Power Cord 2 ...

Page 8: ...leshooting the CSS 11501 Chassis Fans 2 48 Troubleshooting the CSS 11503 Chassis Fans 2 49 Troubleshooting the CSS 11506 Fan Module 2 50 A P P E N D I X A Specifications A 1 Electrical Specifications A 2 Environmental Specifications A 3 Physical Specifications A 4 CSS 11501 Bandwidth and Memory Specifications A 5 CSS 11503 and CSS 11506 Module Specifications A 5 Disk Specifications A 6 Supported S...

Page 9: ...a Modem C 1 Cabling a Modem to the CSS C 2 A P P E N D I X D Regulatory Compliance and Safety Information for the Cisco 11500 Series Content Services Switch D 1 Agency Approvals D 2 FCC Class A Compliance Notice United States D 3 FCC Compliance Information Statement United States D 4 ICES 003 Class A Compliance Notice Canada D 5 Europe EU D 5 Declaration of Conformity with Regard to the Directives...

Page 10: ...ion Warning D 26 Two Person Lifting Requirement D 28 Lifting the Chassis Warning D 29 Chassis Installation Warning D 31 Lightning Activity Warning D 32 Disconnect Device Warning D 34 Cisco 11500 Power Source D 35 DC Power Supply Warning D 37 Power Supply Warning D 40 Ground Conductor Warning D 41 Installation and Replacement Warning D 43 Use Copper Conductors Only Warning D 44 Short circuit Protec...

Page 11: ... Installing a PCMCIA Cover on an SCM 1 27 Figure 2 1 CSS 11501 Connectors and LEDs 2 4 Figure 2 2 CSS 11503 Content Services Switch 2 9 Figure 2 3 CSS 11506 Content Services Switch 2 10 Figure 2 4 Switch Control Module Connectors and LEDs 2 12 Figure 2 5 8 Port Fast Ethernet Module Connectors and LEDs 2 14 Figure 2 6 16 Port Fast Ethernet Module Connectors and LEDs 2 15 Figure 2 7 Gigabit Ethernet...

Page 12: ...8 13884 06 Figure 2 15 Location of CSS 11506 DC Power Supply Connectors 2 33 Figure 2 16 Location of the CSS 11506 Power Supplies 2 45 Figure 2 17 CSS 11506 AC Power Supply LEDs 2 46 Figure 2 18 CSS 11506 DC Power Supply LEDs 2 46 Figure C 1 Switch Control Module Console Connector C 2 ...

Page 13: ...able 2 5 Session Accelerator Module LED Descriptions 2 20 Table 2 6 SSL Module LED Descriptions 2 21 Table 2 7 CSS Console Port Default Settings 2 22 Table 2 8 Tools and Supplies 2 23 Table 2 9 CSS 11503 to DC Power Source Cabling 2 30 Table 2 10 CSS 11506 to DC Power Source Cabling 2 34 Table 2 11 Troubleshooting the CSS 11501 2 38 Table 2 12 Troubleshooting the CSS Modules 2 39 Table 2 13 Troubl...

Page 14: ...hernet Connector Pinouts B 2 Table B 2 RJ 45 RS 232 Serial Connector Pinouts for the Console Port B 3 Table B 3 Console Port to PC Signals and Pinouts B 4 Table B 4 Console Port to Terminal Signals and Pinouts B 5 Table B 5 Console Port to Modem Signals and Pinouts B 6 Table B 6 RJ 45 Management Connector Pinouts B 7 Table C 1 CSS Console Port Default Settings C 3 Table D 1 Regulatory Approval Req...

Page 15: ...ls CSS 11501 CSS 11503 and CSS 11506 It provides you with instructions for installing cabling and powering the CSS Information in this guide applies to all CSSs except where noted This preface describes the following topics Audience How to Use This Guide Related Documentation Symbols and Conventions Obtaining Documentation Obtaining Technical Assistance Obtaining Additional Publications and Inform...

Page 16: ...ibes the chapters and contents in this guide Chapter Appendix Description Chapter 1 Unpacking and Installing the CSS Provides instructions for unpacking and installing the CSS Chapter 2 Cabling and Troubleshooting the CSS Describes the CSS 11501 integrated platform and the CSS 11503 and 11506 modular platforms including LEDs and connectors This chapter also provides instructions for connecting the...

Page 17: ...ing to the CSS Chapter Appendix Description Document Title Description Release Note for the Cisco 11500 Series Content Services Switch Provides information on operating considerations caveats and CLI commands for the Cisco 11500 series CSS Cisco Content Services Switch Administration Guide Describes how to perform administrative tasks on the CSS including booting and logging into the CSS upgrading...

Page 18: ...rce Locator Qualifier Lists URQLs Network Qualifier Lists NQLs and Domain Qualifier Lists DQLs HTTP header load balancing Content caching Cisco Content Services Switch Advanced Configuration Guide Describes how to perform advanced CSS configuration tasks including Domain Name Service DNS DNS Sticky Content Routing Agent Client Side Accelerator Network proximity VIP and virtual IP interface redunda...

Page 19: ...ext indicates text that appears in a command line including the CLI prompt Courier bold text indicates commands and text you enter in a command line Italics text indicates the first occurrence of a new term book title and emphasized text 1 A numbered list indicates that the order of the list items is important a An alphabetical list indicates that the order of the secondary list items is important...

Page 20: ...on Cisco provides several ways to obtain documentation technical assistance and other technical resources These sections explain how to obtain technical information from Cisco Systems Cisco com You can access the most current Cisco documentation on the World Wide Web at this URL http www cisco com univercd home home htm You can access the Cisco website at this URL http www cisco com International ...

Page 21: ...tered Cisco com users Cisco direct customers can order Cisco product documentation from the Networking Products MarketPlace http www cisco com en US partner ordering index shtml Nonregistered Cisco com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters California U S A at 408 526 7208 or elsewhere in North America by calling 800 553...

Page 22: ...ograms and resources at any time from anywhere in the world Cisco com provides a broad range of features and services to help you with these tasks Streamline business processes and improve productivity Resolve technical issues with online support Download and test software packages Order Cisco learning materials and merchandise Register for online skill assessment training and certification progra...

Page 23: ...P1 An existing network is down or there is a critical impact to your business operations You and Cisco will commit all necessary resources around the clock to resolve the situation Cisco TAC Website The Cisco TAC website provides online documents and tools to help troubleshoot and resolve technical issues with Cisco products and technologies To access the Cisco TAC website go to this URL http www ...

Page 24: ...r and your product serial number Obtaining Additional Publications and Information Information about Cisco products technologies and network solutions is available from various online and printed sources The Cisco Product Catalog describes the networking products offered by Cisco Systems as well as ordering and customer support services Access the Cisco Product Catalog at this URL http www cisco c...

Page 25: ...ut Internet business strategies for executives You can access iQ Magazine at this URL http www cisco com go iqmagazine Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing developing and operating public and private internets and intranets You can access the Internet Protocol Journal at this URL http www cisco com en US abo...

Page 26: ...About This Guide Obtaining Additional Publications and Information xxvi Cisco 11500 Series Content Services Switch Hardware Installation Guide 78 13884 06 ...

Page 27: ...se the user may be required to take adequate measures This chapter describes how to unpack and install the CSS as a free standing or rack mounted unit This chapter contains the following sections Site Requirements Safety Guidelines Required Tools and Equipment Shipment Contents Unpacking the CSS If the Product is Damaged Preinstallation Requirements Installing the CSS 11501 Installing the CSS 1150...

Page 28: ...h Read the following guidelines to help ensure your safety and protect the equipment These guidelines may not cover all potentially hazardous situations you may encounter during system installation so be alert The installation of your CSS must comply with national and local electrical codes In the United States this means the National Fire Protection Association NFPA 70 United States National Elec...

Page 29: ... CSS ensure that your site is properly prepared by doing so you can avoid moving the chassis later to accommodate power sources and network connections When lifting either the CSS 11503 or CSS 11506 chassis follow these guidelines Two or more people are required to lift the CSS 11506 chassis as described in the procedure at the end of this section Never attempt to lift the chassis by yourself Beca...

Page 30: ...ot your back To safely lift the CSS 11506 chassis perform the following steps 1 Stand on one side of the chassis and tell your helper to stand on the other side 2 Place one hand under the front or side of the chassis and tell your helper to do the same 3 With the other hand grasp the top rear of the chassis and carefully lift the chassis Electrical Safety Follow these basic guidelines when you are...

Page 31: ...rce Never install telephone wiring during a lightning storm Never install a telephone jack in a wet location unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Warning Do not work on the system or connect or d...

Page 32: ...ons Table 1 1 AC Electrical Specifications AC Specification CSS 11501 CSS 11503 CSS 11506 Input Voltage AC 100 to 240 VAC 50 to 60 Hz 100 to 240 VAC 50 to 60 Hz 100 to 240 VAC 50 to 60 Hz Current AC max 100 VAC 1 6 Amps 5 Amps 9 Amps Power Consumption maximum 150VA 430VA 860VA Heat Dissipation 512 BTU hr 1468 BTU hr 2936 BTU hr Table 1 2 DC Electrical Specifications DC Specification CSS 11503 CSS ...

Page 33: ...nd operating frequency ranges Warning Incorporate a readily accessible 2 poled disconnect device into the fixed wiring Follow your local and national electrical codes for DC wiring Required Tools and Equipment To install the CSS hardware you need the following tools and equipment A 1 Phillips head screwdriver An anti static wrist strap provided in the CSS accessory kit A hand lift recommended for ...

Page 34: ...onnector RJ 45 console cable Cisco 11500 Series Content Services Switch Hardware Installation Guide Standard software license key If you ordered the Enhanced feature set or the Secure Management option which include the Secure Shell Host option and SSL strong encryption for the Device Management software additional Claim Certificates will be included in the accessory kit Note If you cannot locate ...

Page 35: ...from the shipping carton Save the packing materials in case you need to repack the CSS later 2 Check the configuration of the CSS 11501 and the accessories against the items listed on the packing slip Report any discrepancies as described in If the Product is Damaged section 3 To install the CSS 11501 go to the Preinstallation Requirements section Unpacking the CSS 11503 or CSS 11506 Due to the si...

Page 36: ...e not designed to support the weight of the chassis 4 To install the CSS 11503 or CSS 11506 go to the Preinstallation Requirements section If the Product is Damaged If any portion of the unit or component is damaged in transit forward an immediate request to the delivering carrier to perform an inspection of the product and to prepare a damage report Save the container and all packing materials un...

Page 37: ...oom ambient temperature Ensure that the temperature does not exceed the CSS maximum ambient operating temperature The minimum clearance requirement is 2 inches 10 cm of air flow space on both sides of the chassis Ensure that the CSS is reliably grounded to earth Cisco Systems recommends that you do not use power strips or extension cords to connect the CSS to the power source Caution To prevent th...

Page 38: ...nit if the cover is removed The fans and power supply in a CSS 11501 are not user serviceable or installable components Note Removing the CSS 11501 cover voids its warranty This section covers Installing a CSS 11501 as a Freestanding Unit Installing a CSS 11501 as a Rackmounted Unit Installing a CSS 11501 as a Freestanding Unit To install a freestanding CSS 11501 1 Position the CSS 11501 on the se...

Page 39: ...chassis Align it with the appropriate screw holes for front mounting Figure 1 1 illustrates front mounting the mounting brackets Figure 1 1 Front Mounting the Mounting Brackets on the CSS 11501 3 Secure the mounting bracket to the CSS with four screws provided 4 Repeat steps 2 and 3 to install a mounting bracket on the other side of the CSS You are ready to install the CSS in the rack To install t...

Page 40: ... unit if the cover is removed The fans and power supply in a CSS 11503 are not user serviceable or installable components Note Removing the CSS 11503 cover voids its warranty This section covers Installing a CSS 11503 as a Freestanding Unit Installing a CSS 11503 as a Rackmounted Unit Installing a CSS 11503 as a Freestanding Unit To install a freestanding CSS 11503 1 Position the CSS 11503 on the ...

Page 41: ...screwdriver To install the mounting brackets on the CSS chassis 1 Position the CSS with its front panel facing you On the left and right sides of its chassis note the screw holes for installing the mounting brackets 2 Position a mounting bracket on one side of the chassis Align it with the appropriate screw holes for front or mid mounting Figure 1 2 illustrates front mounting the mounting brackets...

Page 42: ...er Install rack stabilizers if available before you mount the chassis Warning At least three people are required to mount the chassis in the equipment rack two people are needed to hold the chassis in place while a third person tightens the mounting screws To install the CSS 11503 into an equipment rack 1 Raise the CSS to the installation height and align the screw holes on the mounting bracket wi...

Page 43: ...CSS 11506 Mounting Brackets section Figure 1 4 Front Mounting Position of the CSS 11506 Mounting Brackets This section covers Mid Mounting the CSS 11506 Mounting Brackets Rack Mounting the CSS 11506 Chassis CISCO 11500 SERIES CONTENT SERVICES SWITCH CSS506 SM CSS506 SM 1 2 3 4 5 6 PS1 PS2 PS3 7 DISCONNECT ALL POWER SOURCES BEFORE SERVICING CAUTION 8 59540 CSS5 10M 2GE Gigabit Ethernet GE 1 GE 2 LI...

Page 44: ... 3 to reposition the other mounting bracket on the other side of the chassis To install the chassis in a rack proceed to the Rack Mounting the CSS 11506 Chassis section CISCO 11500 SERIES CONTENT SERVICES SWITCH CSS506 SM CSS506 SM CSS5 10M 2GE Gigabit Ethernet GE 1 GE 2 LINK LINK STATUS 1 2 4 5 15 14 13 12 11 10 9 8 7 6 3 CSS5 10M 16FE DPLX 16 Fast Ethernet DPLX LINK LINK 1 2 4 5 15 14 13 12 11 1...

Page 45: ...e needed to hold the chassis in place while a third person tightens the mounting screws To install the CSS 11506 chassis into an equipment rack 1 Raise the CSS to the installation height and align the screw holes on the mounting bracket with the holes on the equipment rack 2 Secure each mounting bracket to each side of the rack Installing a CSS Module The modules that you ordered with either the C...

Page 46: ...tion prior to servicing the CSS Caution You must power down the CSS 11503 11506 chassis to install or remove a module Warning Do not remove or install modules without using appropriate anti static guard measures The CSS includes an anti static wrist strap in the accessory kit Attach the copper tape end of the strap to an unpainted metal surface on the chassis You can leave the strap connected to t...

Page 47: ...SS 11503 and CSS 11506 I O modules include the Fast Ethernet Module FEM Gigabit Ethernet Module GEM Session Accelerator Module SAM and Secure Socket Layer SSL module Table 1 3 CSS 11503 Chassis Slot Restriction Slot Number Slot Usage 1 Initial active Switch Control Module SCM 2 I O module 3 I O module Table 1 4 CSS 11506 Chassis Slot Restriction Slot Number Slot Usage 1 Initial active Switch Contr...

Page 48: ...1 6 Fully Configured CSS 11503 1 Slot location 1 3 Slot location 3 2 Slot location 2 CSS5 SCM 2GE System Control DUPLEX LINK ACT MANAGEMENT 10BASE T SLOT 0 SLOT 1 GE 1 GE 2 LINK LINK STATUS PCMCIA CONSOLE CISCO 11500 SERIES CONTENT SERVICES SWITCH 1 2 3 59549 1 2 4 5 15 14 13 12 11 10 9 8 7 6 3 CSS5 10M 16FE DPLX 16 Fast Ethernet DPLX LINK LINK 1 2 4 5 15 14 13 12 11 10 9 8 7 6 3 CSS5 10M 16FE DPL...

Page 49: ...INK LINK STATUS 1 2 4 5 15 14 13 12 11 10 9 8 7 6 3 CSS5 10M 16FE DPLX 16 Fast Ethernet DPLX LINK LINK 1 2 4 5 15 14 13 12 11 10 9 8 7 6 3 CSS5 10M 16FE DPLX 16 Fast Ethernet DPLX LINK LINK 1 2 3 4 5 6 PS1 PS2 PS3 7 DISCONNECT ALL POWER SOURCES BEFORE SERVICING CAUTION 8 59550 CSS5 SCM 2GE System Control DUPLEX LINK ACT MANAGEMENT 10BASE T SLOT 0 SLOT 1 GE 1 GE 2 LINK LINK STATUS PCMCIA CONSOLE 1 ...

Page 50: ... wrist strap included in the accessory kit and stick the copper tape end of the strap to an unpainted metal surface on the chassis Make sure that the wrist strap makes good contact with your skin 4 Remove the module from the anti static shielding bag and inspect it for damage Always hold the module by the faceplate being careful not to touch the components If the module appears to be damaged retur...

Page 51: ...k panel from the chassis to expose a slot for the module 4 Insert the module into the board guides at the left and right of the slot Make sure that the ejectors are fully extended outward Slide the module into the chassis by pressing firmly at the left and right of the faceplate as shown in Figure 1 8 Figure 1 8 Installing a Module into a CSS Chassis 5 Close both ejectors simultaneously to seat th...

Page 52: ...CM becomes active automatically Note Passive modules do not load share processing functions with the active module To install a passive SCM 1 Properly ground yourself prior to handling the module 2 As defined in Table 1 3 SCMs are restricted to slots 1 or 2 3 If the CSS is powered up power it down 4 If necessary remove a blank panel from the chassis to expose the slot 5 Insert the module into the ...

Page 53: ...n in Figure 1 9 The cover protects the disks in the SCM Figure 1 9 Installing a PCMCIA Cover on an SCM 9 Reboot the CSS to initialize the passive SCM 10 To copy the boot configuration from the active SCM to the passive SCM use the passive sync command in boot configuration mode For more information refer to the Cisco Content Services Switch Administration Guide 59602 CSS5 SCM 2GE System Control DU...

Page 54: ...Chapter 1 Unpacking and Installing the CSS Installing a CSS Module 1 28 Cisco 11500 Series Content Services Switch Hardware Installation Guide 78 13884 06 ...

Page 55: ...des instructions for connecting the console powering the CSS and troubleshooting the CSS console modules and power supply The information in this chapter applies to the CSS 11501 CSS 11503 and CSS 11506 except where noted This chapter contains the following sections Cabling the CSS 11501 Cabling the CSS 11503 and CSS 11506 Modules Connecting the Console Connecting the Chassis to Ground Connecting ...

Page 56: ...esponsible for the following functions System powerup and boot control Centralized routing table management System wide connection management An interface to an external Network Management Station Disk management An external RS 232 interface The CSS 11501 configuration supports 288 MB RAM memory 256 MB of usable memory Two PCMCIA slots for a hard or flash disk drive for the system software and log...

Page 57: ...5 000 meters Shortwave length SFP GBICs CSS5 GBIC SX The transceiver distance can reach from 220 meters to 500 meters depending on the quality of the fiber Warning Because invisible radiation may be emitted from the aperture of the port when no fiber cable is connected avoid exposure to radiation and do not stare into open apertures The CSS 11501 front panel LEDs indicate chassis and configuration...

Page 58: ...f each RJ 45 Ethernet connector and are not visible in this illustration 2 Amber status LED 7 LC type SFP GBIC optional 3 RJ 45 RS 232 Console connector 8 Link LED for SFP GBIC 4 10 Mbps half duplex Ethernet management connector 9 RJ 45 RS 232 Diag connector for field service diagnostic use only A connector cover is provided Removing the cover voids the warranty 5a PCMCIA slot 0 containing a flash...

Page 59: ...k The CSS 11501 failed No color Off The CSS 11501 failed and has no power Status right Amber Fast blink The CSS 11501 is running power up self test Slow blink The CSS 11501 is offline and active Off See the left status LED for indication Link Act for the Ethernet Management Port Green Off There is no link On The link is established but there is no activity Blinking The link is established with tra...

Page 60: ... Connectors and LEDs Session Accelerator Module LEDs Secure Socket Layer SSL Module LEDs For information on the connector pinouts refer to Appendix B Cable Connector Pinouts If you encounter problems with the modules in the CSS 11503 and CSS 11506 see the Troubleshooting the CSS Modules section later in this chapter Duplex for Ethernet Port Green Off Port is operating at half duplex On Port is ope...

Page 61: ...k unit supporting three slots with 20 Gbps aggregate throughput The CSS 11503 requires an SCM and accommodates any two of the other modules Though all modules except for the SSL module participate in flow setup they differ primarily in control functions performance and I O Each CSS 11500 module consists of one high speed MIPS RISC processor for flow setup one network processor for flow forwarding ...

Page 62: ...SX or LX SFP GBICs with LC type connectors A Session Accelerator Module SAM that provides a cost effective way to add flow performance when additional connectivity is not required Using the same flow setup and forwarding processors as the I O modules it provides the flexibility to optimize the CSS for port density and performance A Secure Socket Layer SSL module that functions as an SSL server by ...

Page 63: ...11503 Content Services Switch 1 Slot 1 for the SCM only 3 Slot 3 for an I O module 2 Slot 2 for an I O module CSS5 SCM 2GE System Control DUPLEX LINK ACT MANAGEMENT 10BASE T SLOT 0 SLOT 1 GE 1 GE 2 LINK LINK STATUS PCMCIA CONSOLE CISCO 11500 SERIES CONTENT SERVICES SWITCH 1 2 3 59549 1 2 4 5 15 14 13 12 11 10 9 8 7 6 3 CSS5 10M 16FE DPLX 16 Fast Ethernet DPLX LINK LINK 1 2 4 5 15 14 13 12 11 10 9 ...

Page 64: ...CH CSS506 SM CSS506 SM CSS5 10M 2GE Gigabit Ethernet GE 1 GE 2 LINK LINK STATUS 1 2 4 5 15 14 13 12 11 10 9 8 7 6 3 CSS5 10M 16FE DPLX 16 Fast Ethernet DPLX LINK LINK 1 2 4 5 15 14 13 12 11 10 9 8 7 6 3 CSS5 10M 16FE DPLX 16 Fast Ethernet DPLX LINK LINK 1 2 3 4 5 6 PS1 PS2 PS3 7 DISCONNECT ALL POWER SOURCES BEFORE SERVICING CAUTION 8 59527 CSS5 SCM 2GE System Control DUPLEX LINK ACT MANAGEMENT 10B...

Page 65: ...itch Control Module contains the following connectors and slots 1 RJ 45 10 Mbps half duplex Ethernet management connector 1 RJ 45 RS 232 Console connector 1 RJ 45 RS 232 Diag connector reserved for field service diagnostic use only 2 SFP GBICs 1000BASE SX or LX with LC type connectors Two PCMCIA slots for a hard disk or flash disk A cover is preinstalled over the slots Note The SCM can have a maxi...

Page 66: ...J 45 RS 232 Diag connector for field service diagnostic use only A connector cover is provided Removing the cover voids the warranty 3 Amber status LED 10 PCMCIA slot cover 4 Link Act LED 11a PCMCIA slot 0 containing a flash or hard disk 5 Duplex LED 11b PCMCIA slot 1 shown empty for optional installation of a second flash or hard disk 6 LC type SFP GBIC one of two 12 Recessed button reserved for ...

Page 67: ...est during the boot process Slow blink The module failed No color Off The module failed and has no power Status right Amber Fast blink The module is running power up self test Slow blink The module is offline and active Solid The module is online and not active passive SCM Off See the left status LED for indication Link Act for the Ethernet Management Port Green Off There is no link On The link is...

Page 68: ... 100 Mbps 10BASE T 100BASE TX connectors Each connector has Link and Duplex LEDs The LEDs indicate the module and network status Figure 2 5 illustrates the LEDs and connectors on the 8 port FEM Figure 2 5 8 Port Fast Ethernet Module Connectors and LEDs 1 RJ 45 Ethernet 10BASE T 100BASE TX connector 1 connector 2 is shown directly above it 4 RJ 45 Ethernet 10BASE T 100BASE TX connector 8 connector ...

Page 69: ...Module Connectors and LEDs 1 RJ 45 Ethernet 10BASE T 100BASE TX connector 1 connector 2 is shown directly above it 4 RJ 45 Ethernet 10BASE T 100BASE TX connector 16 connector 15 is shown directly below it 2 Link LED on each connector 5 Spring loaded screw one of two 3 Duplex LED on each connector 6 Ejector one of two CSS5 10M 16FE DPLX 16 Fast Ethernet DPLX LINK LINK 1 2 4 5 15 14 13 12 11 10 9 8 ...

Page 70: ...ength transceiver 1000BASE LX can reach 550 meters for all multimode media types For single mode fiber the distance is 5 000 meters Shortwave length SFP GBICs CSS5 GBIC SX The transceiver distance can reach from 220 meters to 500 meters depending on the quality of the fiber Warning Because invisible radiation may be emitted from the aperture of the port when no fiber cable is connected avoid expos...

Page 71: ...ork status for each of the connectors Link LEDs Figure 2 7 illustrates the LEDs and connectors on a GEM Figure 2 7 Gigabit Ethernet Module Connectors and LEDs 1 Bicolor status LED green and red 4 Link LED next to its corresponding SFP GBIC 2 Amber status LED 5 Spring loaded screw one of two 3 LC type SFP GBIC one of two 6 Ejector one of two 59535 CSS5 10M 2GE 2 Gigabit Ethernet GE 1 GE 2 LINK LINK...

Page 72: ...he module is ready Red Solid The module failed the power up self test during the boot process Slow blink The module failed No color Off The module failed and has no power Status right Amber Fast blink The module is running power up self test Slow blink The module is offline and active Solid The module is online and not active Off See the left status LED for indication Link Green Off There is no li...

Page 73: ...S5 SAM is used with the SCM to provide additional processing support for session setup The SAM front panel LEDs indicate its operational status The SAM has no connectors Figure 2 8 illustrates the SAM front panel LEDs Figure 2 8 Session Accelerator Module LEDs 1 Bicolor status LED green and red 3 Spring loaded screw one of two 2 Amber status LED 4 Ejector one of two 59537 CSS5 SAM Session Accelera...

Page 74: ...ent and the server Each SSL module terminates SSL connections received from a client The front panel LEDs on the module indicate its operational status The SSL module has no connectors The CSS 11503 supports a maximum of two SSL modules and the CSS 11506 supports a maximum of four SSL modules Table 2 5 Session Accelerator Module LED Descriptions LED Name Color State Indicates Status left Green Sol...

Page 75: ...ED 4 Ejector one of two 59537 CSS5 SAM Session Accelerator STATUS CSS5 SAM Session Accelerator STATUS 1 2 3 4 Table 2 6 SSL Module LED Descriptions LED Name Color State Indicates Status left Green Solid The module is ready Red Solid The module failed the power up self test during the boot process Slow blink The module failed No color Off The module failed and has no power Status right Amber Fast b...

Page 76: ...to Ground Connecting the CSS 11503 or CSS 11506 chassis to earth ground is required for all DC powered installations and any AC powered installation where compliance with Telcordia formerly Bellcore grounding requirements is necessary Have the recommended tools and supplies available before you begin this procedure see Table 2 8 Warning Never defeat the ground conductor or operate the equipment in...

Page 77: ...ool that does not nick the wire Varies Grounding wire 6 AWG 0 204 in 5 18 mm recommended The wire should have applicable agency approvals such as Telcordia Varies Screws to attach ground wire to grounding point at site Part requirements depend on location 1 or 2 2 hole grounding lug Lug must fit 6 AWG stranded copper or 37 24 flex cables Each lug must have two holes centered 0 625 in 1 587 cm apar...

Page 78: ... O off position 2 Strip the covering from the end of the grounding wire Figure 2 10 The amount of covering to be stripped varies depending on the type of lug you plan to attach to the wire 1 Crimping tool Must fit diameter of grounding lugs Cisco Systems recommends that you use a crimping tool recommended by the lug manufacturer 2 M5 screws with captive locking washers Included in accessory kit sh...

Page 79: ...es on the chassis using two M5 screws On the CSS 11503 chassis the holes are located on the left side looking from the rear near the bottom rear corner On the CSS 11506 chassis the holes are located on the right rear panel The three threaded holes are unevenly spaced to accommodate different lugs 5 Strip the covering from the other end of the grounding wire See the table in step 2 for strip length...

Page 80: ...n on the electrical specifications The following sections describe Connecting a CSS 11501 Power Cord Connecting a CSS 11503 Power Cord Connecting a CSS 11506 Power Cord Checking the DC Power Connection CSS 11503 and CSS 11506 Connecting a CSS 11501 Power Cord To connect an AC power cord to a CSS 11501 1 At the rear of the chassis ensure that the CSS power switch is in the O off position 2 Plug the...

Page 81: ...3 Power Cord The following sections provide information on Connecting a CSS 11503 AC Power Cord Connecting a CSS 11503 DC Power Cord Connecting a CSS 11503 AC Power Cord To connect an AC power cord to a CSS 11503 1 At the rear of the chassis ensure that the CSS power switch is in the O off position 2 Plug the AC power cord connector into the CSS power connector as shown in Figure 2 12 Figure 2 12 ...

Page 82: ...ces and watches Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals Warning Before performing the DC installation procedure ensure that power is removed from the DC circuit To ensure that all power is off locate the circuit breaker that services the DC circuit and switch it off Warning When you are installing or replac...

Page 83: ...503 DC Power Supply Connectors 3 Using a flat head screwdriver loosen the captive screws on the three DC connectors labeled from left to right and respectively Warning Before installing a wire ensure that the polarity of the DC connections is correct Reversed polarity causes damage to the DC power supply and can create a dangerous shock hazard Do not consolidate the end of a conductor by soft sold...

Page 84: ...roper power cable wiring between the CSS 11503 and DC power source see Table 2 9 Warning The proper wiring sequence is ground to ground positive to positive and negative to negative The ground wire should always be connected first and disconnected last 7 Switch on the circuit breaker that services the DC circuit 8 To check the DC power connection see the Checking the DC Power Connection CSS 11503 ...

Page 85: ... cord into a dedicated 3 wire grounding receptacle 4 Repeat steps 1 through 3 for each power supply 5 To power on the CSS see the Powering Up the CSS section 1 Power supply LEDs 3 AC power connector 2 Power switch CSS5 10M 2GE Gigabit Ethernet GE 1 GE 2 LINK LINK 1 2 4 3 CSS5 10M 16FE 1 2 3 4 5 6 PS1 PS2 PS3 7 DISCONNECT ALL POWER SOURCES BEFORE SERVICING CAUTION 8 100 240V 5A 50 60 Hz AC OK DC OK...

Page 86: ...rning Use copper conductors only Warning Before working on equipment that is connected to power lines remove jewelry including rings necklaces and watches Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals Warning Before performing the DC installation procedure ensure that power is removed from the DC circuit To ensur...

Page 87: ...nals and connectors Warning This unit might have more than one power supply connection all connections must be removed completely for you to completely remove power from the unit To connect each CSS 11506 DC power supply to a power source 1 On the power supply ensure that the CSS power switch is in the O off position 2 Locate the power supply DC terminal block as shown in Figure 2 15 Figure 2 15 L...

Page 88: ...the non insulated part of each wire is 9 mm 0 35 inches in length Warning When installing the wires always connect the ground wire first When disconnecting the wires always disconnect the ground wire last 5 Tighten the captive screws to 5 to 7 inch pounds 0 6 to 0 8 Nm of torque to secure the wires in the connectors Ensure that the wires are held firmly in place 6 Repeat steps 1 through 5 for each...

Page 89: ...r to the DC circuit or circuits 2 Use a voltmeter to check the voltage at the terminal block on the power supply Connect the voltmeter s positive contact to the positive terminal on the CSS power supply terminal block Connect the voltmeter s negative contact to the negative terminal on the CSS power supply terminal block If the power is wired correctly the voltmeter registers approximately 48VDC t...

Page 90: ...cable circuit breakers for the power source Then on the CSS toggle the power switch to the 1 on position See Figure 2 13 for the location of the CSS 11503 DC power switch See Figure 2 15 for the location of the CSS 11506 DC power switch for each power supply Power on all of the supplies in the CSS The I P OK and DC OK LEDs light up on each power supply If either LED remains unlit see the Troublesh...

Page 91: ...eshooting the CSS 11501 Troubleshooting the CSS Modules Troubleshooting the Console Interface Troubleshooting the CSS Power Supply Troubleshooting the CSS Fans Information in this section applies to the CSS 11501 CSS 11503 and CSS 11506 except where noted Troubleshooting the CSS 11501 CSS 11501 status is indicated by the Status LED on the front panel For information about the CSS 11501 LEDs see th...

Page 92: ... for slot number Check the six fans in the chassis The CSS 11501 is running at a temperature that is too high as indicated by the x variable When a fan failure occurs obtain technical assistance You cannot access log or archive files on the CSS disk but traffic is still passed in and out of the CSS Replace the disk containing the files Remove the disk and install the replacement in the CSS 11501 R...

Page 93: ...Troubleshooting the CSS Modules Symptom Recommended Action At boot up the following message appears CHMGR Slot slot subslot had diagnostic failures NOT STARTING UP 1 Power down the CSS 2 Reseat the module in its slot 3 Power up the CSS to boot the module If reseating the module does not correct the failure replace the module Refer to the reference sheet that comes with the replacement module Durin...

Page 94: ...the module Refer to the reference sheet that comes with the replacement module 3 Reboot the CSS to boot the module During normal CSS operation the following message appears and then the CSS reboots ONDM Both Port C and Port D Focus Connect paths have failed The Switch Modules in slot 1 and 2 failed 1 Power down the CSS 2 Remove and replace the modules Refer to the reference sheet that comes with t...

Page 95: ...ith the replacement disk After you install the disk in the SCM you must wait 10 seconds before you can reseat or remove it If the replacement disk does not have the same software version that the CSS is running the SCM will not initialize the disk You must reboot the CSS and configure a primary boot record You can select the CSS software currently on the disk or instruct the CSS where to locate th...

Page 96: ...efer to Appendix B Cable Connector Pinouts Table 2 13 Troubleshooting the Console Interface Possible Problem Recommended Action Nothing appears on the screen Ensure that the RS 232 cable is securely connected to the console port Characters appear on the screen but are garbled Verify that the CSS and the console settings match with respect to baud rate data bits stop bits and parity Abbreviated inp...

Page 97: ...upply The CSS 11501 has one power supply as part of its chassis When you power on the CSS the indications of a successful power up are that it boots properly and become operational and displays the following log message CHMGR All power supplies are present 1 Note This message is displayed only if the logging level is set to the Info 6 or Debug 7 level If you power on the CSS and it does not boot a...

Page 98: ...s set to the Info 6 or Debug 7 level If you power on the CSS and its modules do not boot as indicated by their Status LEDs either There is no power to the power supply Ensure that the CSS has power Check the power switch power cord and power source The power supply failed You must replace the CSS chassis Troubleshooting the CSS 11506 Power Supply If the CSS 11506 power supplies power on successful...

Page 99: ...upply LEDs These LEDs indicate the power status of the supply 1 Power supply 1 3 Power supply 3 2 Power supply 2 CISCO 11500 SERIES CONTENT SERVICES SWITCH CSS506 SM CSS506 SM CSS5 10M 2GE Gigabit Ethernet GE 1 GE 2 LINK LINK STATUS 1 2 4 5 15 14 13 12 11 10 9 8 7 6 3 CSS5 10M 16FE DPLX 16 Fast Ethernet DPLX LINK LINK 1 2 4 5 15 14 13 12 11 10 9 8 7 6 3 CSS5 10M 16FE DPLX 16 Fast Ethernet DPLX LIN...

Page 100: ... Power switch CSS5 10M 2GE Gigabit Ethernet GE 1 GE 2 LINK LINK 1 2 4 3 CSS5 10M 16FE 1 2 3 4 5 6 PS1 PS2 PS3 7 DISCONNECT ALL POWER SOURCES BEFORE SERVICING CAUTION 8 100 240V 5A 50 60 Hz AC OK DC OK AC OK DC OK 100 240V 5A 50 60 Hz AC OK DC OK 59545 3 1 2 1 Power Supply LEDs I P OK and DC OK 3 Terminal block 2 Power switch CSS5 10M 2GE Gigabit Ethernet GE 1 GE 2 LINK LINK 1 2 3 CSS5 10M 16FE 1 2...

Page 101: ...e Possible Problem Recommended Action AC OK or I P OK DC power supply DC OK On On There is no problem with the power source and the power supply Not applicable Off Off There is no power to the power supply Ensure the supply has power Check the power switch power cord and power source On Off The power supply failed Remove and replace the power supply Refer to the reference sheet that comes with the...

Page 102: ...CSS starts up and the fans are operational the following message appears CHMGR All fans are present 6 Note This message is displayed only if the logging level is set to the Info 6 or Debug 7 level If a fan fails when the CSS 11501 starts up or fails during its normal operation the following message appears CHMGR Missing fans Expected 6 Found number The number variable indicates the total number of...

Page 103: ...el is set to the Info 6 or Debug 7 level If a fan fails when the CSS starts up or fails during its normal operation the following message appears CHMGR Missing fans Expected 4 Found number The number variable indicates the total number of functioning fans If the modules start to overheat in the chassis the following message appears Temperature has reached x celsius for slot number The x variable i...

Page 104: ...g level is set to the Info 6 or Debug 7 level If a fan fails when the CSS starts up or fails during its normal operation the following message appears CHMGR Missing fans Expected 3 Found number The number variable indicates the total number of functioning fans If the modules start to overheat in the chassis the following message appears Temperature has reached x celsius for slot number The x varia...

Page 105: ...his appendix contains the following sections that list specifications for the CSS 11501 CSS 11503 and CSS 11506 Electrical Specifications Environmental Specifications Physical Specifications CSS 11501 Bandwidth and Memory Specifications CSS 11503 and CSS 11506 Module Specifications Disk Specifications Supported Standards ...

Page 106: ...ectrical Specifications AC Specification CSS 11501 CSS 11503 CSS 11506 Input Voltage AC 100 to 240 VAC 50 to 60 Hz 100 to 240 VAC 50 to 60 Hz 100 to 240 VAC 50 to 60 Hz Current AC max 100 VAC 1 6 Amps 5 Amps 9 Amps Power Consumption maximum 150VA 430VA 860VA Heat Dissipation 512 BTU hr 1468 BTU hr 2936 BTU hr Table A 2 DC Electrical Specifications DC Specification CSS 11503 CSS 11506 Voltage DC 48...

Page 107: ...17 ft sec2 9 81 m sec2 Note Grms is the root mean square value of acceleration Table A 3 Environmental Specifications Specification Operating Non operating Temperature 32 to 104 F 0 to 40 C 4 to 149 F 20 to 64 C Humidity 10 to 90 non condensing Up to 95 non condensing Altitude 0 to 10 000 ft 0 to 3 000 m 0 to 15 000 ft 0 to 4750 m Shock 21 inch sec2 0 53 m sec2 half sine 20 G 52 inch sec2 1 32 m s...

Page 108: ...Chassis Dimensions H x W x D 1 72 x 17 29 x 18 1 3 5 x 17 25 x 18 5 8 25 x 17 25 x 14 Chassis Shipping Weight 21 5 lbs 9 77 kg 42 85 lbs 19 44 kg base system containing one SCM and two I O modules plus accessory box 67 65 lbs 30 69 kg base system containing two power supplies one SCM five I O modules and mounting brackets plus accessory box Chassis Weight Fully Configured 18 0 lbs 33 3 lbs base sy...

Page 109: ...ble memory SSL Integrated Module Memory 512 MB SDRAM Table A 6 CSS 11503 and CSS 11506 Module Specifications Specification CSS 11503 CSS 11506 Slot Configuration 2 slots for I O modules with one SCM 5 slots for I O modules with one SCM 4 slots for I O modules with two SCMs 1 active 1 passive Switch Bandwidth 20 Gbps Each slot has two full duplex 1 6 Gbps pathways into a full meshed switch fabric 4...

Page 110: ... 11501 chassis or in a CSS 11503 or CSS 11506 SCM Supported Standards The CSS supports the following standards Transport Network Routing Gateway Application Network Utilities Network Management Transport The CSS supports the following transport standards TCP UDP Table A 7 Disk Specifications Specification Hard Disk Flash Disk Capacity minimum Refer to data sheet Refer to data sheet Interface PCMCI...

Page 111: ...wing network standards Internet Protocol IP ICMP Address Resolution Protocol ARP Inverse ARP Routing The CSS supports the following routing standards RIP I RIP II OSPF Version 2 Gateway The CSS supports Network Address Translation NAT per RFC 1631 gateway standards Application The CSS supports the following application standards HTTP 1 0 HTTP 1 1 TELNET FTP TFTP RTP ...

Page 112: ...s Switch Hardware Installation Guide 78 13884 06 Network Utilities The CSS supports the following network utility standards DNS Client RADIUS Client TACACS Client HTTP Client FTP Daemon SNTP Network Management The CSS supports the following network management standards SNMP v1 SNMP v2c ...

Page 113: ...4 06 A P P E N D I X B Cable Connector Pinouts This appendix contains the following sections that list pinouts for the connectors used with the CSS 11501 CSS 11503 and CSS 11506 RJ 45 Fast Ethernet Connector Pinouts RJ 45 RS 232 Console Port Pinouts RJ 45 Management Connector Pinouts ...

Page 114: ...the RJ 45 Fast Ethernet connectors on the CSS 11501 front panel and the 8 and 16 port Fast Ethernet Modules in the CSS 11503 or CSS 11506 chassis The 10 100 Mb ports support autocrossover allowing a connection to be made to any device using an Ethernet type cable Table B 1 RJ 45 Fast Ethernet Connector Pinouts Signal Name RJ 45 Fast Ethernet Pin Numbers RX 1 RX 2 TX 3 Unconnected 4 Unconnected 5 T...

Page 115: ...l connector pinouts for the Console port on the CSS 11501 front panel and the CSS 11503 or CSS 11506 Switch Control Module SCM The following sections provide the pinouts for Connecting the Console Port to a PC Connecting the Console Port to a Terminal Connecting the Console Port to a Modem Table B 2 RJ 45 RS 232 Serial Connector Pinouts for the Console Port Signal Name Pin Number RTS 1 DTR 2 TXD 3...

Page 116: ...beled Terminal The DTE adapter is part of the accessory kit Table B 3 lists the signals of the console port and PC console device and the pinouts of the rollover cable and the DTE adapter interfaces Table B 3 Console Port to PC Signals and Pinouts Console Port Signal Console Port to RJ 45 Rollover Cable Pinouts RJ 45 Rollover Cable to RJ 45 DTE Adapter Pinouts DB 9 DTE Adapter to PC Console Device...

Page 117: ... DTE adapter is part of the accessory kit Table B 4 lists the signals of the console port and terminal device and the pinouts of the rollover cable and the DTE adapter interfaces Table B 4 Console Port to Terminal Signals and Pinouts Console Port Signal Console Port to RJ 45 Rollover Cable Pinouts RJ 45 Rollover Cable to RJ 45 DTE Adapter Pinouts DB 25 DTE Adapter to Terminal Pinouts Terminal Devi...

Page 118: ...DB 25 male DCE adapter Table B 5 lists the signals of the console port and modem device and the pinouts of the rollover cable and the DCE adapter interfaces Table B 5 Console Port to Modem Signals and Pinouts Console Port Signal Console Port to RJ 45 Rollover Cable Pinouts RJ 45 Rollover Cable to RJ 45 DCE Adapter Pinouts DB 25 DCE Adapter to Modem Pinouts Modem Device Signal RTS 1 8 4 RTS DTR 2 7...

Page 119: ...ment Connector Pinouts RJ 45 Management Connector Pinouts Table B 6 lists the RJ 45 10 Mb Ethernet Management connector pinouts on the CSS 11501 front panel and the CSS 11503 or CSS 11506 SCM Table B 6 RJ 45 Management Connector Pinouts Signal Name Pin Number TX 1 TX 2 RX 3 Unconnected 4 Unconnected 5 RX 6 Unconnected 7 Unconnected 8 ...

Page 120: ...Appendix B Cable Connector Pinouts RJ 45 Management Connector Pinouts B 8 Cisco 11500 Series Content Services Switch Hardware Installation Guide 78 13884 06 ...

Page 121: ...3453 Modem 3Com OfficeConnect Model 3294 Modem 3Com US Robotics Sportster Model 5686 Modem MultiTech Model MT5634ZBA Modem This appendix includes the following sections Configuring a Modem Cabling a Modem to the CSS Configuring a Modem You must configure the modem before you can connect it to the CSS You can connect the modem to a terminal or a PC using a terminal emulation program such as Hyperte...

Page 122: ...ftware flow control mechanisms Ignores modem control signals DTR and RTS Suppresses echoing of command mode input Disables recognition of AT commands Cabling a Modem to the CSS After you configure the modem unplug the flat rolled RJ 45 to RJ 45 cable from the terminal adapter on the PC and connect the cable to the SCM console port of the CSS On a CSS 11503 or CSS 11506 the console port is on the S...

Page 123: ...ote When you remotely log in to the CSS through a modem make sure that you log out before disconnecting from the session Use the idle timeout minutes command to set the maximum amount of time that the console session can be idle on the CSS before the CSS logs it out By default the timeout is disabled Table C 1 CSS Console Port Default Settings Parameters Default Settings Baud 9600 Data Bits 8 Pari...

Page 124: ...Appendix C Connecting a Modem to the CSS Cabling a Modem to the CSS C 4 Cisco 11500 Series Content Services Switch Hardware Installation Guide 78 13884 06 ...

Page 125: ...tions of safety warnings Use the information in this appendix in conjunction with the information contained in the following guides Cisco Content Services Switch Administration Guide Cisco Content Services Switch Basic Configuration Guide Cisco Content Services Switch Advanced Configuration Guide Cisco Content Services Switch Command Reference Cisco Content Services Switch Device Management User s...

Page 126: ...002 CISPR 22 Class A 1997 EN55022 or CISPR 22 Class A Korean Criteria for in country testing FCC 47CFR15 Sub Part B Class A EN55022 Class A 1998 VCCI V 3 2001 4 Class A CNS13438 Taiwan ICES 003 1998 Class A EN61000 3 2 2000 Harmonic Current Emissions EN61000 3 3 1995 Power Line Flicker Electromagnetic Compatibility Immunity EN55024 1998 Reference The equipment complies with the requirements of the...

Page 127: ...You can determine whether your equipment is causing interference by turning it off If the interference stops it was probably caused by the Cisco equipment or one of its peripheral devices If the equipment causes interference to radio or television reception try to correct the interference by using one or more of the following measures Turn the television or radio antenna until the interference sto...

Page 128: ...g the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help N...

Page 129: ... of Conformity with Regard to the Directives 73 23 EEC and 89 336 EEC as amended by Directive 93 68 EEC Deutsch Dieses Gerät entspricht den wesentlichen Anforderungen und weiteren Bestimmungen der Richtlinien 73 23 EWG und 89 336 EWG mit der Ergänzung durch Richtlinie 93 68 EWG Dansk Dette udstyr er i overensstemmelse med de ufravigelige hensyn og andre bestemmelser i direktiv 73 23 EEC og 89 336 ...

Page 130: ... EEC modificate con la Direttiva 93 68 EEC Nederlands Deze apparatuur voldoet aan de belangrijkste eisen en andere voorzieningen van richtlijnen 73 23 EEC en 89 336 EEC zoals gewijzigd door richtlijn 93 68 EEC Norsk Dette utstyret samsvarer med de vesentligste kravene og andre regler i direktivene 73 23 EEC og 89 336 EEC samt i tilleggsdirektiv 93 68 EEC Português Este equipamento satisfaz os requ...

Page 131: ...seerd op de VCCI norm Voluntary Control Council for Interference by Information Technology Equipment Indien deze apparatuur in een huishoudelijke omgeving wordt gebruikt kan radiostoring optreden Wanneer dit probleem zich voordoet kan het nodig zijn dat het door de gebruiker wordt verholpen Varoitus Tämä on Voluntary Control Council for Interference by Information Technology Equipment VCCI standar...

Page 132: ...VCCI Hvis dette utstyret bruket i et hjemmemiljø kan radioforstyrrelser eventuelt oppstå Når denne type problemer finner sted kan det bli nødvendig at brukeren må benytte seg av korrigerende handlinger Aviso Este é um produto de Classe A baseado na norma do Voluntary Control Council for Interference by Information Technology Equipment Conselho de Controlo Voluntário para a Interferência por Equipa...

Page 133: ...for the Cisco 11500 Series Content Services Switch Agency Approvals Class A Warning for Taiwan and Other Traditional Chinese Markets Warning This is a Class A Information Product when used in residential environment it may cause radio frequency interference under such circumstances the user may be requested to take appropriate countermeasures ...

Page 134: ... Information Technology Equipment Canada CAN CSA 22 2 No 60950 00 Third Edition Safety of Information Technology Equipment Europe EN 60950 Safety of Information Technology Equipment incorporating Amendments 1 2 3 4 and 11 with all National Deviations IEC 60950 Second Edition Safety of Information Technology Equipment incorporating Amendments 1 2 3 and 4 Warning This is a Class A Device and is regi...

Page 135: ... Safety Requirements Mexico NOM 019 SCFI 1998 Safety of Data Processing Equipment Australia ACA TS001 1997 Test Report and Statement of Compliance AS NZS3260 incorporating Amendment 1 2 3 and 4 Laser Safety This section identifies laser safety requirements with which Cisco Content Services Switches comply US 21CFR 1040 Subchapter J Europe EN60825 1 EN60825 2 International IEC60825 1 IEC60825 2 ...

Page 136: ...rticular switch or router Warning Definition Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents To see translations of the warnings that appear in this publication refer...

Page 137: ...n geleverd Opmerking BEWAAR DEZE INSTRUCTIES Opmerking Deze documentatie dient gebruikt te worden in combinatie met de installatiehandleiding voor het specifieke product die bij het product wordt geleverd Raadpleeg de installatiehandleiding configuratiehandleiding of andere verdere ingesloten documentatie voor meer informatie Varoitus TÄRKEITÄ TURVALLISUUTEEN LIITTYVIÄ OHJEITA Tämä varoitusmerkki ...

Page 138: ...tation doit être utilisée avec le guide spécifique d installation du produit qui accompagne ce dernier Veuillez vous reporter au Guide d installation au Guide de configuration ou à toute autre documentation jointe pour de plus amples renseignements Warnung WICHTIGE SICHERHEITSANWEISUNGEN Dieses Warnsymbol bedeutet Gefahr Sie befinden sich in einer Situation die zu einer Körperverletzung führen kön...

Page 139: ...utatóval együtt kell használni További tudnivalók a mellékelt Üzembe helyezési útmutatóban Installation Guide Konfigurációs útmutatóban Configuration Guide vagy más dokumentumban találhatók Avvertenza IMPORTANTI ISTRUZIONI SULLA SICUREZZA Questo simbolo di avvertenza indica un pericolo La situazione potrebbe causare infortuni alle persone Prima di intervenire su qualsiasi apparecchiatura occorre e...

Page 140: ...esifikke installasjonsveiledningen som fulgte med produktet Vennligst se installasjonsveiledningen konfigureringsveiledningen eller annen vedlagt tilleggsdokumentasjon for detaljer Aviso INSTRUÇÕES IMPORTANTES DE SEGURANÇA Este símbolo de aviso significa perigo O utilizador encontra se numa situação que poderá ser causadora de lesões corporais Antes de iniciar a utilização de qualquer equipamento ...

Page 141: ...on la guía de instalación del producto que lo acompaña Si necesita más detalles consulte la Guía de instalación la Guía de configuración o cualquier documentación adicional adjunta Varning VIKTIGA SÄKERHETSANVISNINGAR Denna varningssignal signalerar fara Du befinner dig i en situation som kan leda till personskada Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkr...

Page 142: ... Regulatory Compliance and Safety Information for the Cisco 11500 Series Content Services Switch Translated Safety Warnings D 18 Cisco 11500 Series Content Services Switch Hardware Installation Guide 78 13884 06 ...

Page 143: ...ai vastaavantyyppistä akkua joka on valmistajan suosittelema Hävitä käytetyt akut valmistajan ohjeiden mukaan Attention Danger d explosion si la pile n est pas remplacée correctement Ne la remplacer que par une pile de type semblable ou équivalent recommandée par le fabricant Jeter les piles usagées conformément aux instructions du fabricant Warnung Bei Einsetzen einer falschen Batterie besteht Ex...

Page 144: ... a bateria for substituída incorrectamente Substitua a bateria por uma bateria igual ou de um tipo equivalente recomendado pelo fabricante Destrua as baterias usadas conforme as instruções do fabricante Advertencia Existe peligro de explosión si la batería se reemplaza de manera incorrecta Reemplazar la batería exclusivamente con el mismo tipo o el equivalente recomendado por el fabricante Desecha...

Page 145: ...ng Warning Invisible laser radiation present Waarschuwing Onzichtbare laserstraling aanwezig Varoitus Näkymättömiä lasersäteitä Attention Rayonnement laser actif mais invisible Warnung Unsichtbare Laserstrahlung Figyelem Láthatatlan lézersugárzás van jelen Avvertenza Radiazione laser invisibile Advarsel Usynlig laserstråling Aviso Radiação laser invisível presente Advertencia Existe radiación láse...

Page 146: ...ukset kaulakorut ja kellot mukaan lukien Metalliesineet kuumenevat kun ne ovat yhteydessä sähkövirran ja maan kanssa ja ne voivat aiheuttaa vakavia palovammoja tai hitsata metalliesineet kiinni liitäntänapoihin Attention Avant d accéder à cet équipement connecté aux lignes électriques ôter tout bijou anneaux colliers et montres compris Lorsqu ils sont branchés à l alimentation et reliés à la terre...

Page 147: ...ke alvorlige brannskader eller smelte fast til polene Aviso Antes de trabalhar em equipamento que esteja ligado a linhas de corrente retire todas as jóias que estiver a usar incluindo anéis fios e relógios Os objectos metálicos aquecerão em contacto com a corrente e em contacto com a ligação à terra podendo causar queimaduras graves ou ficarem soldados aos terminais Advertencia Antes de operar sob...

Page 148: ...oordat u het systeem met de voeding verbindt Varoitus Lue asennusohjeet ennen järjestelmän yhdistämistä virtalähteeseen Attention Avant de brancher le système sur la source d alimentation consulter les directives d installation Warnung Lesen Sie die Installationsanweisungen bevor Sie das System an die Stromquelle anschließen Avvertenza Consultare le istruzioni di installazione prima di collegare i...

Page 149: ...re into open apertures Waarschuwing Aangezien onzichtbare straling vanuit de opening van de poort kan komen als er geen fiberkabel aangesloten is dient blootstelling aan straling en het kijken in open openingen vermeden te worden Varoitus Koska portin aukosta voi emittoitua näkymätöntä säteilyä kun kuitukaapelia ei ole kytkettynä vältä säteilylle altistumista äläkä katso avoimiin aukkoihin Attenti...

Page 150: ... evitar a exposição à radiação e não deverá olhar fixamente para orifícios que se encontrarem a descoberto Advertencia Debido a que la apertura del puerto puede emitir radiación invisible cuando no existe un cable de fibra conectado evite mirar directamente a las aperturas para no exponerse a la radiación Varning Osynlig strålning kan avges från en portöppning utan ansluten fiberkabel och du bör d...

Page 151: ...ik üzembe cserélhetik és tarthatják karban Avvertenza Questo apparato può essere installato sostituito o mantenuto unicamente da un personale competente Advarsel Bare opplært og kvalifisert personell skal foreta installasjoner utskiftninger eller service på dette utstyret Aviso Apenas pessoal treinado e qualificado deve ser autorizado a instalar substituir ou fazer a revisão deste equipamento Adve...

Page 152: ...ion Le châssis doit être soulevé par au minimum deux personnes Pour éviter tout risque d accident maintenez le dos droit et poussez sur vos jambes Ne soulevez pas l unité avec votre dos Warnung Um das Chassis anzuheben sind zwei Leute erforderlich Um Verletzungsgefahr auszuschalten halten Sie den Rücken gerade und heben Sie mit den Beinen nicht dem Rücken Avvertenza Per sollevare il chassis occorr...

Page 153: ...r on the interface modules These handles were not designed to support the weight of the chassis Waarschuwing Er zijn twee personen nodig om het chassis op te tillen Neem het chassis onder de onderrand beet en til het met beide handen op Om letsel te vermijden dient u uw rug recht te houden en uw benen in plaats van uw rug te gebruiken om het gewicht omhoog te heffen Om beschadiging van het chassis...

Page 154: ... nicht tragen Avvertenza Per sollevare lo chassis sono necessari due operatori Afferrare lo chassis sotto il bordo inferiore e sollevare con entrambe le mani Per evitare infortuni tenere la schiena diritta e sollevare con le gambe non con la schiena Per evitare danni allo chassis ed ai componenti non tentare mai di sollevare lo chassis utilizzando i manici degli alimentatori o dei moduli dell inte...

Page 155: ...ft med båda händerna Undvik skada genom att hålla ryggen rak och lyft med benen inte ryggen Undvik skada på chassit och komponenterna genom att inte försöka lyfta chassit i handtagen på strömförsörjningsaggregaten eller gränssnittsmodulerna Dessa handtag har inte konstruerats för chassits vikt Warning At least three people are required to mount the chassis in the equipment rack two people are need...

Page 156: ...lass mens en tredje person fester monteringsskruene Aviso São necessárias pelo menos três pessoas para montar o chassi no suporte do equipamento duas pessoas para segurar o chassi no lugar e uma terceira pessoa para apertar os parafusos de montagem Advertencia Se necesitan al menos tres personas para montar el chasis sobre el soporte del equipo dos personas para mantener el chasis en su lugar y un...

Page 157: ...elem Villámlás közben ne dolgozzon a rendszeren valamint ne csatlakoztasson és ne húzzon ki kábeleket Avvertenza Non lavorare sul sistema o collegare oppure scollegare i cavi durante un temporale con fulmini Advarsel Utfør aldri arbeid på systemet eller koble kabler til eller fra systemet når det tordner eller lyner Aviso Não trabalhe no sistema ou ligue e desligue cabos durante períodos de mau te...

Page 158: ...ntion Un disjoncteur bipolaire facile d accès doit être intégré dans le câblage fixe Warnung Die feste Verdrahtung muß eine leicht zugängliche zweipolige Trennvorrichtung enthalten Figyelem Fix bekötés esetén jól hozzáférhetõ kétpólusú megszakítóeszközt kell beépíteni Avvertenza Nei cablaggi fissi va incorporato un sezionatore a due poli facilmente accessibile Advarsel En lett tilgjengelig topolet...

Page 159: ...arschuwing Alleen een gelijkstroombron die geïsoleerd is van het wisselstroomnet met gewapende isolatie en die voldoet aan de andere veiligheidsvereisten voor extra laag voltage SELV in UL950 CSA 950 EN 60950 en IEC950 mag op een Cisco 11500 systeem worden aangesloten Dit vereiste verzekert dat bij een catastrofale foutconditie van de stroombron er geen gevaarlijke voltages aanwezig zijn op de str...

Page 160: ...solante rinforzato e aderente a altre esigenze di extra low voltage SELV del UL950 CSA950 EN 60950 e IEC950 può essere collegato a un sistema Cisco 11500 Queste esigenze assicurano che in caso l alimentatore elettrico dovesse affrontare condizioni catastrofiche non ci siano rischi di voltaggi pericolosi sui terminali e connettori elettrici Advarsel Bare likestrømskilder som er isolert fra vekselst...

Page 161: ...00 system Detta krav garanterar att farlig spänning inte kan förekomma på strömterminaler och kontakter under ett katastrofalt strömkällefel Warning The illustration shows the DC power supply terminal block Wire the DC power supply using the appropriate lugs at the wiring end or with no lugs as illustrated The proper wiring sequence is ground to ground positive to positive and negative to negative...

Page 162: ...elsarujaihoz ha nincs kábelsaru lásd az ábrát A vezetékeket a következõ sorrendben kell bekötni föld föld pozitív pozitív negatív negatív Mindig a földelõvezetéket kell elsõként csatlakoztatni és azt kell utolsóként leválasztani Avvertenza L illustrazione mostra la morsettiera dell alimentatore CC Cablare l alimentatore CC usando i connettori adatti all estremità del cablaggio oppure senza capicor...

Page 163: ...omo se muestra o sin lengüetas Las conexiones deben realizarse en el siguiente orden tierra con tierra positivo con positivo y negativo con negativo Tenga en cuenta que el conductor de tierra siempre tiene que conectarse el primero y desconectarse el último Varning Illustrationen visar anslutningsplinten för likströmförsörjningsenheten Koppla ledningarna till strömförsörjningsenheten med lämpliga ...

Page 164: ...isi täysin katkaistu laitteesta Attention Il se peut que cette unité soit équipée de plusieurs raccordements d alimentation Pour supprimer tout courant électrique de l unité tous les cordons d alimentation doivent être débranchés Warnung Diese Einheit verfügt u U über mehr als einen Stromanschluß um Strom gänzlich von der Einheit fernzuhalten müssen alle Stromzufuhren abgetrennt sein Avvertenza Qu...

Page 165: ...r an electrician if you are uncertain that suitable grounding is available Waarschuwing Deze apparatuur dient geaard te zijn De aardingsleiding mag nooit buiten werking worden gesteld en de apparatuur mag nooit bediend worden zonder dat er een op de juiste wijze geïnstalleerde aardingsleiding aanwezig is Neem contact op met de bevoegde instantie voor elektrische inspecties of met een elektricien a...

Page 166: ...ibilità di un adeguato collegamento di messa a terra richiedere un controllo elettrico presso le autorità competenti o rivolgersi a un elettricista Advarsel Dette utstyret må jordes Omgå aldri jordingslederen og bruk aldri utstyret uten riktig montert jordingsleder Ta kontakt med fagfolk innen elektrisk inspeksjon eller med en elektriker hvis du er usikker på om det finnes velegnet jordning Aviso ...

Page 167: ... Waarschuwing Bij installatie of vervanging van het toestel moet de aardverbinding altijd het eerste worden gemaakt en het laatste worden losgemaakt Varoitus Laitetta asennettaessa tai korvattaessa on maahan yhdistäminen aina tehtävä ensiksi ja maadoituksen irti kytkeminen viimeiseksi Attention Lors de l installation ou du remplacement de l appareil la mise à la terre doit toujours être connectée ...

Page 168: ...iso Ao instalar ou substituir a unidade a ligação à terra deverá ser sempre a primeira a ser ligada e a última a ser desligada Advertencia Al instalar o sustituir el equipo conecte siempre la toma de tierra al principio y desconéctela al final Varning Vid installation eller utbyte av enheten måste jordledningen alltid anslutas först och kopplas bort sist Warning Use copper conductors only Waarschu...

Page 169: ...tall only in accordance with national and local wiring regulations Waarschuwing Voor dit product moet kortsluitbeveiliging overstroombeveiliging deel uitmaken van de installatie in het gebouw De installatie moet voldoen aan de nationale en lokale bedradingvoorschriften Varoitus Tämä tuote vaatii suojauksen oikosulkuja ylivirtaa vastaan osana asennusta rakennukseen Asenna ainoastaan kansallisten ja...

Page 170: ... fornirsi come parte integrante delle dotazioni presenti nell edificio Effettuare l installazione rispettando le Norme CEI pertinenti Advarsel Dette produktet krever beskyttelse mot kortslutninger overspenninger som en del av installasjonen Bare installer utstyret i henhold til nasjonale og lokale krav til ledningsnett Aviso Este produto requer proteção contra curto circuitos sobreintensidade de c...

Page 171: ... Waarschuwing Lege vlakplaten en afdekpanelen vervullen drie belangrijke functies ze voorkomen blootstelling aan gevaarlijke voltages en stroom binnenin het frame ze bevatten elektromagnetische storing EMI hetgeen andere apparaten kan verstoren en ze leiden de stroom van koellucht door het frame Het systeem niet bedienen tenzij alle kaarten vlakplaten en afdekkingen aan de voor en achterkant zich ...

Page 172: ...lle Karten Faceplates Voder und Rückabdeckungen an Ort und Stelle sind Figyelem Az elõlapok és burkolópanelek három fontos funkciót töltenek be biztosítják a veszélyes feszültségû és áramerõsségû területek érintésvédelmét elnyelik a más berendezések mûködésében mûködési zavarokat okozó elektromágneses interferenciát EMI a gépházon belül terelik a hûtõlevegõt Csak úgy mûködtesse a rendszert ha mind...

Page 173: ...os seus lugares Advertencia Las placas frontales y los paneles de relleno cumplen tres funciones importantes evitan la exposición a niveles peligrosos de voltaje y corriente dentro del chasis reducen la interferencia electromagnética EMI que podría perturbar la operación de otros equipos y dirigen el flujo de aire de enfriamiento a través del chasis No haga funcionar el sistema a menos que todas l...

Page 174: ...en voedingsmodule met wisselstroom mag nooit samen met een gelijkstroomvoedingsmodule in het chassis geïnstalleerd worden Varoitus Älä koskaan asenna vaihtosähkötehomoduulia ja tasasähkötehomoduulia samaan asennuspohjaan Attention N installez jamais un module d alimentation AC et un module d alimentation DC dans le même châssis Warnung Ein Wechelstromsmodul und ein Gleichstrommodul dürfen niemals ...

Page 175: ...a e un modulo di alimentazione in corrente continua nello stesso chassis Advarsel En vekselstrømmodul og en likestrømmodul må aldri installeres i samme chassis Aviso Nunca instale um modulo de corrente CA corrente alternada e um modulo CC corrente contínua no mesmo chassis Advertencia Nunca instale un módulo de potencia de corriente alterna CA en un módulo de potencia de corriente continua CC en e...

Page 176: ...ava maadoitettuja Älä koskaan ohita maajohdinta tai käytä laitteita ilman oikein asennettua maajohdinta Ota yhteys sähkötarkastusviranomaiseen tai sähköasentajaan jos olet epävarma maadoituksen sopivuudesta Attention Cet équipement doit être mis à la masse Ne jamais rendre inopérant le conducteur de masse ni utiliser l équipement sans un conducteur de masse adéquatement installé En cas de doute su...

Page 177: ...n eller med en elektriker hvis du er usikker på om det finnes velegnet jordning Aviso Este equipamento deve ser aterrado Nunca anule o fio terra nem opere o equipamento sem um aterramento adequadamente instalado Em caso de dúvida com relação ao sistema de aterramento disponível entre em contato com os serviços locais de inspeção elétrica ou um eletricista qualificado Advertencia Este equipo debe e...

Page 178: ... Regulatory Compliance and Safety Information for the Cisco 11500 Series Content Services Switch Translated Safety Warnings D 54 Cisco 11500 Series Content Services Switch Hardware Installation Guide 78 13884 06 ...

Page 179: ...11503 2 6 CSS 11506 2 6 Fast Ethernet Module 2 14 Gigabit Ethernet Module 2 16 Switch Control Module 2 11 chassis connecting to ground 2 22 ground connection warning 2 24 grounding lugs 2 23 preventing overheating 1 11 configuring Ethernet Management port B 7 connecting a modem C 1 connectors CSS 11501 2 2 Fast Ethernet Module 2 14 Gigabit Ethernet Module 2 17 Switch Control Module 2 11 console po...

Page 180: ...CSS 11506 2 33 LEDs 2 46 troubleshooting 2 43 2 44 disk failure 2 38 2 41 specifications A 6 documentation chapter contents xvi related xvii set xvii symbols and conventions xix E electrical codes US 1 2 electrical specifications A 2 electro static discharge caution 1 24 environmental specifications A 3 Ethernet connector pinouts B 2 Ethernet Management port connector pinouts B 7 F fan module loca...

Page 181: ... 11503 1 14 CSS 11506 1 17 lifting chassis CSS 11503 and CSS 11506 1 3 module 1 24 qualified personnel warning 1 3 international agency compliance information D 1 L LEDs CSS 11501 2 3 2 5 Fast Ethernet Module 2 16 Gigabit Ethernet Module 2 18 power supply 2 45 SCM 2 5 2 13 Secure Socket Layer SSL Module 2 20 Session Accelerator Module 2 19 license key locating 1 8 lugs grounding 2 23 M mid mountin...

Page 182: ...45 troubleshooting 2 43 2 44 preinstallation requirements 1 11 protocols supported A 6 to A 8 R rack mounting CSS 11501 1 13 CSS 11503 1 15 CSS 11506 1 19 regulatory compliance D 1 requirements installation tools and equipment 1 7 site planning 1 2 RJ 45 fast Ethernet connector pinouts B 2 management connector pinouts B 7 RS 232 console port pinouts B 3 routing protocol A 7 S safety guidelines ele...

Page 183: ...and memory A 5 electrical A 2 environmental A 3 module A 5 modules A 5 physical A 4 Switch Control Module SCM connectors and LEDs 2 12 LED definitions 2 5 2 13 passive switchover 1 26 T tools and equipment required 1 2 tools and supplies connecting chassis to ground 2 23 transport protocol A 6 troubleshooting console port 2 42 CSS 11501 2 37 CSS 11503 fans 2 48 2 49 CSS 11506 fan module 2 50 modul...

Page 184: ...Index IN 6 Cisco 11500 Series Content Services Switch Hardware Installation Guide 78 13884 06 ...

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