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Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide

OL-9772-05

Chapter 2 Message and Recovery Procedures

IMAGEMGR Messages

Error Message

IMAGEMGR-6-AUTO_ADVISE_SW: [chars].

Explanation

A line of output from the auto-advise-software process is being displayed. [chars] is a

text message reporting status of the upgrade process.

Recommended Action

No action is required.

Error Message

IMAGEMGR-6-AUTO_COPY_SW_INITIATED: Auto-copy-software process

initiated for systems [bits: [hex]].

Explanation

Systems with incompatible software have been detected in the switch stack. The stack

now finds out whether or not software is available to be copied to the incompatible systems and
whether or not it is appropriate to automatically copy the software. [bits [hex]] is the bit
representation of the switch number.

Recommended Action

No action is required.

Error Message

IMAGEMGR-6-AUTO_COPY_SW: [chars].

Explanation

A line of output from the auto-copy-software process appears. [chars] is a text message

reporting status of the upgrade process.

Recommended Action

No action is required.

Error Message

IMAGEMGR-6-AUTO_DOWNLOAD_SW_INITIATED: Auto-download-software process

initiated for systems [bits: [hex]].

Explanation

Systems with incompatible software have been detected in the switch stack. The stack

now attempts to download software from a previously configured location and to install it to make
the systems compatible. [bits [hex]] is the bit representation of the switch number.

Recommended Action

No action is required.

Error Message

IMAGEMGR-6-AUTO_DOWNLOAD_SW: [chars].

Explanation

A line of output from the auto-download-software process appears [chars] is a text

message reporting the status of the upgrade process.

Recommended Action

No action is required.

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Summary of Contents for Catalyst 3560-E Series

Page 1: ...Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0883 Catalyst 3750 X 3750 E 3560 X and 3560 E Switch System Message Guide Cisco IOS Release 12 2 55 SE February 2011 Text Part Number OL 9772 05 ...

Page 2: ...LIMITATION THOSE OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL EVEN IF CISCO OR...

Page 3: ...Reports 1 7 Output Interpreter 1 7 Bug Toolkit 1 7 Contacting TAC 1 7 C H A P T E R 2 Message and Recovery Procedures 2 1 ACLMGR Messages 2 3 AUTHMGR Messages 2 8 BACKUP_INTERFACE Messages 2 9 BADTRANSCEIVER Messages 2 9 BSPATCH Messages 2 10 CFGMGR Messages 2 11 CLS_ACC Messages 2 13 CMP Messages 2 17 DHCP_SNOOPING Messages 2 18 DOT1X Messages 2 21 DOT1X_SWITCH Messages 2 24 DTP Messages 2 27 DWL...

Page 4: ...ICE_TRACKING Messages 2 51 MAC_MOVE Messages 2 51 PAGP Messages 2 51 PHY Messages 2 52 PIMSN Messages 2 53 PLATFORM Messages 2 54 PLATFORM_ENV Messages 2 56 PLATFORM_FBM Messages 2 61 PLATFORM_HCEF Messages 2 61 PLATFORM_HPLM Messages 2 62 PLATFORM_IPC Messages 2 62 PLATFORM_IPv6_UCAST Messages 2 64 PLATFORM_PBR Messages 2 64 PLATFORM_PM Messages 2 66 PLATFORM_RPC Messages 2 67 PLATFORM_SPAN Messa...

Page 5: ...ages 2 99 SPANTREE_FAST Messages 2 106 SPANTREE_VLAN_SW Messages 2 107 STACKMGR Messages 2 107 STORM_CONTROL Messages 2 109 SUPERVISOR Messages 2 110 SUPQ Messages 2 110 SW_DAI Messages 2 112 SW_MACAUTH Messages 2 114 SW_MATM Messages 2 115 SW_VLAN Messages 2 115 SWITCH_QOS_TB Messages 2 121 TCAMMGR Messages 2 121 UDLD Messages 2 123 UFAST_MCAST_SW Messages 2 125 VQPCLIENT Messages 2 125 WCCP Mess...

Page 6: ...Contents vi Catalyst 3750 X 3750 E 3560 X and 3560 E Switch System Message Guide OL 9772 05 ...

Page 7: ...or hardware installation information see the hardware installation guide that shipped with your switch For software information see the software configuration guide and the command reference for this release For documentation updates see the release notes for this release Conventions This publication uses these conventions to convey instructions and information Command descriptions use these conve...

Page 8: ...allation guide For device manager requirements see the System Requirements section in the release notes For Network Assistant requirements see the Getting Started with Cisco Network Assistant For cluster requirements see the Release Notes for Cisco Network Assistant For upgrade information see the Downloading Software section in the release notes Catalyst 3750 X and 3560 X switches Release Notes f...

Page 9: ...hes Getting Started with Cisco Network Assistant Release Notes for Cisco Network Assistant For information about the Network Admission Control NAC features see the Network Admission Control Software Configuration Guide Information about Cisco SFP SFP and GBIC modules is available from this Cisco com site http www cisco com en US products hw modules ps5455 prod_installation_guides_list html SFP com...

Page 10: ...x Catalyst 3750 X 3750 E 3560 X and 3560 E Switch System Message Guide OL 9772 05 Preface ...

Page 11: ... to 80 characters and a percent sign which follows the optional sequence number or time stamp information if configured Messages appear in this format seq no timestamp facility severity MNEMONIC description hostname n Catalyst 3750 X or 3750 E switches seq no timestamp facility severity MNEMONIC description Catalyst 3560 X or 3560 E switches By default a switch sends the output from system message...

Page 12: ... Cluster Membership Protocol CMP Messages section on page 2 17 DHCP_SNOOPING DHCP snooping DHCP_SNOOPINGMessages section on page 2 18 DOT1X 802 1x DOT1X Messages section on page 2 21 DOT1X_SWITCH 802 1x for switches DOT1X_SWITCH Messages section on page 2 24 DTP Dynamic Trunking Protocol DTP Messages section on page 2 27 DWL Down when looped DWL Messages section on page 2 29 EC EtherChannel EC Mes...

Page 13: ...er over Ethernet PoE ILPOWER Messages section on page 2 46 IMAGEMGR Image manager Catalyst 3750 X and 3750 E switches IMAGEMGR Messages section on page 2 49 IP_DEVICE_TRACKING IP device tracking IP_DEVICE_TRACKING Messages section on page 2 51 MAC_MOVE Host activity MAC_MOVE Messages section on page 2 51 PAGP Port Aggregation Protocol PAGP Messages section on page 2 51 PHY PHY PHY Messages section...

Page 14: ...OWER Platform stack power PLATFORM_STACKPOWER Messages section on page 2 70 PLATFORM_UCAST Platform unicast routing PLATFORM_UCAST Messages section on page 2 79 PLATFORM_VLAN Platform VLAN PLATFORM_VLAN Messages section on page 2 81 PLATFORM_WCCP Platform WCCP PLATFORM_WCCP Messages section on page 2 82 PM Port manager PM Messages section on page 2 82 PORT_SECURITY Port security PORT_SECURITY Mess...

Page 15: ...ages section on page 2 110 SW_DAI Dynamic ARP inspection SW_DAI Messages section on page 2 112 SW_MACAUTH MAC address authentication SW_MACAUTH Messages section on page 2 114 SW_MATM MAC address table manager SW_MATM Messages section on page 2 115 SW_VLAN VLAN manager SW_VLAN Messages section on page 2 115 SW_QOS_TB QoS trusted boundary SWITCH_QOS_TB Messages section on page 2 121 TCAMMGR Ternary ...

Page 16: ...talyst 3750 E 00 00 46 LINK 3 UPDOWN Interface Port channel1 changed state to up 00 00 47 LINK 3 UPDOWN Interface GigabitEthernet0 1 changed state to up 00 00 47 LINK 3 UPDOWN Interface GigabitEthernet0 2 changed state to up 00 00 48 LINEPROTO 5 UPDOWN Line protocol on Interface Vlan1 changed state to down 00 00 48 LINEPROTO 5 UPDOWN Line protocol on Interface GigabitEthernet0 1 changed state to d...

Page 17: ...ch 2 00 00 48 LINEPROTO 5 UPDOWN Line protocol on Interface Vlan1 changed state to down Switch 2 00 00 48 LINEPROTO 5 UPDOWN Line protocol on Interface GigabitEthernet1 0 1 changed state to down 2 Switch 2 Error Message Traceback Reports Some messages describe internal errors and contain traceback information Include this information when you report a problem to your technical support representati...

Page 18: ...1 8 Catalyst 3750 X 3750 E 3560 X and 3560 E Switch System Message Guide OL 9772 05 Chapter 1 System Message Overview Error Message Traceback Reports ...

Page 19: ...e stamp designation that appears only if the software is configured for system log messaging ACLMGR Messages page 2 3 AUTHMGR Messages page 2 8 BACKUP_INTERFACE Messages page 2 9 BADTRANSCEIVER Messages page 2 9 BSPATCH Messages page 2 10 CFGMGR Messages page 2 11 only Catalyst 3750 X and 3750 E switches CLS_ACC Messages page 2 13 CMP Messages page 2 17 DHCP_SNOOPING Messages page 2 18 DOT1X Messa...

Page 20: ...TFORM_FBM Messages page 2 61 PLATFORM_HCEF Messages page 2 61 PLATFORM_HPLM Messages page 2 62 PLATFORM_IPC Messages page 2 62 only Catalyst 3750 X and 3750 E switches PLATFORM_IPv6_UCAST Messages page 2 64 only Catalyst 3750 X and 3750 E switches PLATFORM_PBR Messages page 2 64 PLATFORM_PM Messages page 2 66 PLATFORM_RPC Messages page 2 67 only Catalyst 3750 X and 3750 E switches PLATFORM_SPAN Me...

Page 21: ...age 2 125 VQPCLIENT Messages page 2 125 WCCP Messages page 2 126 ACLMGR Messages Error Message ACLMGR 2 NOMAP Cannot create ACL Manager data structures for VLAN Map chars Explanation The ACL manager could not allocate the data structures needed to describe a VLAN map into a form that can be loaded into hardware This error is most likely caused by lack of free memory chars is the VLAN map name Reco...

Page 22: ...mended Action Reduce the number of IP or MAC access lists to be applied to interfaces Error Message ACLMGR 3 AUGMENTFAIL Augmenting of access map chars on chars label dec failed Explanation The system ran out of CPU DRAM when trying to merge internally required elements with the configured access maps The first chars is the access map name the second chars is the direction in which the map was app...

Page 23: ...upport representative and provide the representative with the gathered information For more information about these online tools and about contacting Cisco see the Error Message Traceback Reports section on page 1 7 Error Message ACLMGR 3 MAXRECURSION Too many dec levels of recursion while merging ACLs code dec Explanation The configuration is too complicated for the platform specific ACL merge co...

Page 24: ... 7 Error Message ACLMGR 3 PACLTTABLE Not in truth table IPSrcGrd dec PACL dec Explanation A software error occurred while trying to merge the configured port ACL features The first dec is the action specified by IP source guard and the second dec is the action specified by the port ACL Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attemp...

Page 25: ...eatures will be applied in the software Some or all of the packets in a VLAN are forwarded by the CPU Multicast packets might be dropped entirely instead of being forwarded chars is the direction input or output and dec is the label number Recommended Action Use a simpler configuration Use the same ACLs on multiple interfaces if possible Error Message ACLMGR 4 UNLOADINGFSPAN Unloading chars sessio...

Page 26: ...itSessionID chars Explanation A VLAN was assigned dec is the VLAN ID the first chars is the interface and the second chars is the session ID Recommended Action No action is required Error Message AUTHMGR 7 FAILOVER Failing over from chars for client chars on Interface chars AuditSessionID chars Explanation The authorization manager is failing over from the current authentication method to another ...

Page 27: ...current forwarding interface in the backup interface pair The first chars is the number of the current forwarding interface The second and third chars are the names of the interfaces in the backup pair and the fourth chars is the pre preemption mode Recommended Action No action is required Error Message BACKUP_INTERFACE 5 VLB_NON_TRUNK Warning Flexlink VLB is not allowed on non trunk ports Please ...

Page 28: ...ended Action If this message recurs copy it exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance open a case with the TAC or contact your Cisco technical support representative and provide the representative with the gathered infor...

Page 29: ...up configuration file to the stack member switches hex is the bit representation of the switch number Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance open a case with the TAC or contact your...

Page 30: ...e configuration manager received a notification about adding a stack member switch that already exists in the stack int is the switch number Recommended Action If this message recurs copy it exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still requir...

Page 31: ...ode Recommended Action No action is required Error Message CLS_ACC 2 NO_PROCESS Process creation failure Explanation The system did not create the process to execute consoleless access Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reporte...

Page 32: ...presentative with the gathered information For more information about these online tools and about contacting Cisco see the Error Message Traceback Reports section on page 1 7 Error Message CLS_ACC 3 NOMEMORY chars Explanation A request to configure the switch with consoleless access commands failed its memory allocation chars describes whether processor memory allocation or I O memory allocation ...

Page 33: ...on For more information about these online tools and about contacting Cisco see the Error Message Traceback Reports section on page 1 7 Error Message CLS_ACC 4 NO_HTTP_PAGE Failed to locate HTTP page for the consoleless access mode Explanation The switch cannot find the HTTP page that appears in Express Setup mode because the page is not on the flash memory Recommended Action Copy the message exac...

Page 34: ...of the interface Recommended Action No action is required Error Message CLS_ACC 7 ACC_VLAN Selected vlan dec for consoleless access Explanation The switch assigned a VLAN to the management interface for consoleless access dec is the VLAN ID Recommended Action No action is required Error Message CLS_ACC 7 CONFIG Save access intf config if chars port num dec vlan dec admin down dec Explanation The s...

Page 35: ...luster chars is the cluster name and IP_address is the Internet address of the command switch Recommended Action No action is required Error Message CMP 5 MEMBER_CONFIG_UPDATE Received member configuration from member dec Explanation The active or standby command switch received a member configuration dec is the member number of the sender Recommended Action No action is required Error Message CMP...

Page 36: ...red information For more information about these online tools and about contacting Cisco see the Error Message Traceback Reports section on page 1 7 Error Message DHCP_SNOOPING 4 AGENT_OPERATION_FAILED DHCP snooping binding transfer failed chars Explanation The DHCP snooping binding transfer process failed because of the specified reason for failure chars is the reason for the failure Recommended ...

Page 37: ... where IP source binding is configured chars Explanation If private VLANs are configured the IP source guard filter on the primary VLAN automatically propagates to all secondary VLANs dec is the secondary VLAN and chars is the warning Recommended Action No action is required Error Message DHCP_SNOOPING 4 NTP_NOT_RUNNING NTP is not running reloaded binding lease expiration times are incorrect Expla...

Page 38: ...ss and VLAN information that a configured DHCP snooping binding already uses Recommended Action No action is required Error Message DHCP_SNOOPING 6 INTERFACE_NOT_VALID Interface not valid dec bindings ignored Explanation The specified number of bindings were ignored when the switch read the database file because the interface in binding database is not available the interface is a routed port or t...

Page 39: ...Restart the 802 1x process by entering the dot1x system auth control global configuration command If this message recurs reload the device Error Message DOT1X 4 UNKN_ERR An unknown operational error occurred Explanation The 802 1x process cannot operate because of an internal system error Recommended Action Reload the device Error Message DOT1X 5 ERR_CHANNELLING Dot1x cannot be enabled on Channell...

Page 40: ...operation Error Message DOT1X 5 ERR_PVLAN_EQ_VVLAN Dot1x can not be enabled on a port with Access VLAN equal to Voice VLAN Explanation 802 1x authentication could not be enabled on a port with the same VLAN for the access VLAN and the voice VLAN An attempt to set 802 1x port control to auto or force unauthorized mode on the port which is not allowed caused this condition Recommended Action Change ...

Page 41: ...lanation The authentication was unsuccessful The first chars is the client ID the second chars is the interface and the third chars is the session ID Recommended Action No action is required Error Message DOT1X 5 INVALID_INPUT Dot1x Interface parameter is Invalid on interface chars Explanation The 802 1x interface parameter is out of the specified range or is invalid chars is the interface Recomme...

Page 42: ...full remove some of the dynamic MAC addresses If the client address is on another port remove it from that port Note This message applies to switches running the IP base image Error Message DOT1X_SWITCH 5 ERR_INVALID_PRIMARY_VLAN Attempt to assign primary VLAN dec to 802 1x port chars AuditSessionID chars Explanation An attempt was made to assign a primary VLAN to an 802 1x port which is not allow...

Page 43: ...non PVLAN host 802 1x port chars AuditSessionID chars Explanation An attempt was made to assign a secondary VLAN to a port that is not a private VLAN host port which is not allowed dec is the VLAN the first chars is the port and the second chars is the session ID Recommended Action Change the port mode so that it is configured as a private VLAN host port or use a different VLAN that is not configu...

Page 44: ...Message DOT1X_SWITCH 5 ERR_VLAN_INVALID Attempt to assign invalid VLAN dec to 802 1x port chars AuditSessionID chars Explanation An attempt was made to assign an invalid VLAN to an 802 1x port The VLAN specified is out of range dec is the VLAN the first chars is the port and the second chars is the session ID Recommended Action Update the configuration to use a valid VLAN Error Message DOT1X_SWITC...

Page 45: ... or reconfigure the port so that no VLAN is assigned to it Error Message DOT1X_SWITCH 5 ERR_VLAN_RESERVED Attempt to assign reserved VLAN dec to 802 1x port chars AuditSessionID chars Explanation An attempt was made to assign an invalid VLAN to an 802 1x port The VLAN specified is a reserved VLAN and cannot be assigned to this port dec is the VLAN the first chars is the port and the second chars i...

Page 46: ...can be configured only when the ports belong to the same VTP domain chars is the port number Recommended Action Ensure that the ports in the trunk negotiation belong to the same VTP domain Error Message DTP 5 ILGLCFG Illegal config on isl on dot1q on chars Explanation One end of the trunk link is configured as on with ISL encapsulation and that the other end is configured as on with 802 1Q encapsu...

Page 47: ...eded to initialize the required data structures chars is the data structure name Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance open a case with the TAC or contact your Cisco technical supp...

Page 48: ...le with aggregators in channel dec and cannot attach to them chars Explanation The port has different port attributes than the port channel or ports within the port channel chars is the incompatible port dec is the channel group number and the last chars is the reason Recommended Action For the port to join the EtherChannel bundle change the port attributes so that they match the port Error Messag...

Page 49: ...ot be unselected for the specified protocol because it is already part of a channel group chars is the interface Recommended Action Remove the interface from the channel group Error Message EC 5 L3DONTBNDL1 chars suspended PAgP not enabled on the remote port Explanation PAgP is enabled on the Layer 3 interface but the partner port is not enabled for PAgP In this mode the port is placed in a suspen...

Page 50: ...face Recommended Action Enter the no shutdown interface configuration command on the aggregate port to activate the aggregation port Error Message EC 5 STAYDOWN chars will remain down as its port channel chars is admin down Explanation The administrative state of the aggregation port overrides that of the affected port If the aggregation port is administratively down all ports in the aggregation p...

Page 51: ... EPM Messages Error Message EPM 6 AUTH_ACL POLICY chars EVENT chars Explanation The switch has sent or received a download request for a downloadable ACL dACL The first chars is the dACL policy The second chars is the event Recommended Action No action is required ETHCNTR Messages Error Message ETHCNTR 3 HALF_DUX_COLLISION_EXCEED_THRESHOLD Collision at chars exceed threshold Consider as loop back ...

Page 52: ...ot resolve the cause of the problem and can affect network stability See CSCea46385 for more information Error Message ETHCNTR 3 NO_HARDWARE_RESOURCES Not enough hardware resources Shutting down chars Explanation There are too many VLANs and routed ports if the switch supports routed ports configured chars is the short interface name such as Gi1 0 1 on a Catalyst 3750 E switch or the VLAN name suc...

Page 53: ...r more information about these online tools and about contacting Cisco see the Error Message Traceback Reports section on page 1 7 Error Message EXPRESS_SETUP 6 CONFIG_IS_RESET chars Explanation The configuration is reset chars is a text message that clarifies the reset event such as The configuration is reset and the system will now reboot Recommended Action Copy the message exactly as it appears...

Page 54: ...er This does not affect the traffic on the port dec is the controller number Recommended Action Reset the switch If the problem is not resolved contact your Cisco technical support representative because there might be a problem with the switch GBIC_SECURITY Messages Note The Catalyst 3750 X 3750 E 3560 X and 3560 E switches support SFP modules and do not support GBIC modules Although the error me...

Page 55: ...and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance open a case with the TAC or contact your Cisco technical support representative and provide the representative with the gathered information For more information about these online tools and about contacting Cisco see the Error Message Traceback...

Page 56: ...e your software Otherwise verify that the SFP module was obtained from Cisco or from a supported vendor Error Message GBIC_SECURITY_CRYPT 4 UNRECOGNIZED_VENDOR GBIC in port chars manufactured by an unrecognized vendor Explanation The SFP module was identified as a Cisco SFP module but the switch could not match its manufacturer with one on the known list of Cisco SFP module vendors chars is the po...

Page 57: ...upported vendor Error Message GBIC_SECURITY_UNIQUE 4 DUPLICATE_SN GBIC interface dec dec has the same serial number as another GBIC interface Explanation The SFP module was identified as a Cisco SFP module but its serial number matches that of another interface on the system dec dec is the interface in which the duplicate module is installed Recommended Action Cisco SFP modules are assigned unique...

Page 58: ...preter Use the Bug Toolkit to look for similar reported problems If you still require assistance open a case with the TAC or contact your Cisco technical support representative and provide the representative with the gathered information Error Message HARDWARE 3 INDEX_ERROR Index value dec is invalid Explanation The index into the hardware table is out of range dec is the index value Recommended A...

Page 59: ...gain replace the component Error Message HARDWARE 3 STATS_ERROR Statistics ID dec is invalid Explanation The statistics ID used is out of range The statistics supported by the port ASIC are identified by an ID dec is the statistics ID Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpret...

Page 60: ...Use the Bug Toolkit to look for similar reported problems If you still require assistance open a case with the TAC or contact your Cisco technical support representative and provide the representative with the gathered information For more information about these online tools and about contacting Cisco see the Error Message Traceback Reports section on page 1 7 Error Message HLFM 3 MOD_SD Failed t...

Page 61: ...cannot be added on switch dec and has been removed Note This message applies only to the Catalyst 3750 X and 3750 E switches Explanation At least one switch in the stack could not add the MAC address due to a resource failure and the MAC address has been deleted from all the switches in the stack enet is the MAC address the first dec is the VLAN to which the MAC address is assigned chars is the in...

Page 62: ...rovide the representative with the gathered information IGMP_QUERIER Messages Error Message IGMP_QUERIER 4 NO_IP_ADDR_CFG The IGMP querier cannot send out General Query messages in VLAN dec because there is no IP address configured on the system Explanation An IP address for the IGMP querier was not configured at either the global or per VLAN level dec is the VLAN ID Recommended Action Configure a...

Page 63: ...ontain software that was copied in violation of Cisco s license terms If your use of this product is the cause of a support issue Cisco may deny operation of the product support under your warranty or under a Cisco technical support program such as Smartnet Please contact Cisco s Technical Assistance Center for more information Explanation A license authentication failure occurred for the switch R...

Page 64: ...onsole or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance open a case with the TAC or contact your Cisco technical support representative and provide the representative with the gathered information For more information about these online tools and about contacting ...

Page 65: ...watts Explanation The interface is shut down because it is consuming more than the maximum power allocation chars is the port and dec is the maximum configured power Recommended Action Ensure that the cutoff power value is configured for the device and is based on the powered device specifications or ratings We recommend configuring the cutoff power to a value higher than the required power for th...

Page 66: ...Message ILPOWER 5 INVALID_IEEE_CLASS Interface chars has detected invalid IEEE class dec device Power denied Explanation The powered device has an invalid IEEE class so that the switch is not providing power to the device chars is the interface dec is the IEEE class number Recommended Action No action is required Error Message ILPOWER 5 LINKDOWN_DISCONNECT Interface chars Link down disconnect Expl...

Page 67: ... open a case with the TAC or contact your Cisco technical support representative and provide the representative with the gathered information For more information about these online tools and about contacting Cisco see the Error Message Traceback Reports section on page 1 7 Error Message ILPOWER 7 DETECT Interface chars Power Device detected chars Explanation The switch has detected a connected po...

Page 68: ... bit representation of the switch number Recommended Action No action is required Error Message IMAGEMGR 6 AUTO_COPY_SW chars Explanation A line of output from the auto copy software process appears chars is a text message reporting status of the upgrade process Recommended Action No action is required Error Message IMAGEMGR 6 AUTO_DOWNLOAD_SW_INITIATED Auto download software process initiated for...

Page 69: ...s the Ethernet address of the host dec is the VLAN ID the first chars is the first port and the second chars is the second port Recommended Action Check your network for loops PAGP Messages Error Message PAGP_DUAL_ACTIVE 3 OBJECT_CREATE_FAILED Unable to create chars Explanation The switch cannot create the specified managed object chars is the object name Recommended Action No action is required E...

Page 70: ...message the SFP module might be defective Error Message PHY 4 EXCESSIVE_ERRORS Excessive FCS data or idle word errors found on interface chars Explanation The system detected excessive frame check sequence FCS data word or idle word errors on the specified interface chars is the interface Recommended Action Enter the show interface privileged EXEC command on the specified interface and check for c...

Page 71: ...ct your Cisco technical support representative and provide the representative with the gathered information For more information about these online tools and about contacting Cisco see the Error Message Traceback Reports section on page 1 7 Error Message PHY 4 UNSUPPORTED_TRANSCEIVER Unsupported transceiver found in chars Explanation The SFP module was identified as an unsupported non Cisco SFP mo...

Page 72: ...DWARE_RESOURCES Not enough hardware resources Shutting down chars Explanation There are too many VLANs and routed ports chars is the short interface name such as Gi1 0 1 or the VLAN name such as VLAN0002 Recommended Action Reduce the total number of VLANs and routed ports to be less than 1023 To preserve configurations and connections across reboots save the configuration Error Message PLATFORM 3 ...

Page 73: ...MASTER Get password recovery HRPC msg from box dec received on member Note This message applies only to the Catalyst 3750 X and 3750 E switches Explanation A stack member switch has received a get password recovery HRPC message These messages should only be received by the stack master dec is the switch Recommended Action Copy the message exactly as it appears on the console or in the system log R...

Page 74: ...ssage exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance open a case with the TAC or contact your Cisco technical support representative and provide the representative with the gathered information For more information about thes...

Page 75: ...ng the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance open a case with the TAC or contact your Cisco technical support representative and provide the representative with the gathered information For more information about these online tools and about contacting Cisco see the Error Message Traceback Reports section on page 1 7 Error Mess...

Page 76: ...e Traceback Reports section on page 1 7 Error Message PLATFORM_ENV 1 RPS_PS_THERMAL_CRITICAL RPS power supply temperature has reached critical threshold Explanation The power supply in the RPS 2300 has reached the critical threshold It cannot function normally Recommended Action The external temperature is too high Immediately reduce the room temperature Error Message PLATFORM_ENV 1 RPS_STANDBY ch...

Page 77: ... that ambient temperature is not too high If the message appears again check the switch temperature by entering the show env all privileged EXEC command Error Message PLATFORM_ENV 2 RPS_THERMAL_WARNING RPS temperature has reach warning threshold Explanation The temperature sensor value in the RPS 2300 has reached the warning threshold The RPS can function normally until the temperature reaches the...

Page 78: ...ithin the acceptable limit Explanation The temperature sensor value in the RPS 2300 is within the normal limit Recommended Action No action is required Error Message PLATFORM_ENV 6 FRU_PS_OIR FRU Power Supply chars Explanation A power supply is inserted or removed chars is the power supply status that can be either inserted or removed Recommended Action No action is required Error Message PLATFORM...

Page 79: ...y not be functional It will recover automatically when system recovers from resource crunch Delete the bridge group to immediately recover Explanation Fallback bridging could not be properly configured The most likely cause is a hardware full condition on at least one stack member dec is the bridge group Recommended Action The switch automatically recovers but this could take some time For an imme...

Page 80: ...nd dec is the new label Recommended Action Copy the error message exactly as it appears on the console or in the system log call your Cisco technical support representative and provide the representative with the gathered information Error Message PLATFORM_HPLM 6 LABEL_COMPLETE VRF Label compaction complete Explanation The VRF label compaction process has successfully completed Recommended Action ...

Page 81: ...sco technical support representative and provide the representative with the gathered information For more information about these online tools and about contacting Cisco see the Error Message Traceback Reports section on page 1 7 Error Message PLATFORM_IPC 3 MAX_LENGTH_EXCEEDED chars Note This message applies only to the Catalyst 3750 X and 3750 E switches Explanation An internal IPC application ...

Page 82: ...tative and provide the representative with the gathered information For more information about these online tools and about contacting Cisco see the Error Message Traceback Reports section on page 1 7 PLATFORM_IPv6_UCAST Messages Error Message PLATFORM_IPv6_UCAST 6 PREFIX One or more more specific prefixes could not be programmed into TCAM and are being covered by a less specific prefix Note This ...

Page 83: ...cy routing contains an action that is not supported This is a hardware limitation chars is the route map Recommended Action Use the route map map tag permit global configuration command and the set ip next hop ip address route map configuration command to reconfigure the route map to use only these supported actions Error Message PLATFORM_PBR 4 CPU_SUPPORTED_ACTION Set action in sequence dec of ro...

Page 84: ... on page 1 7 Error Message PLATFORM_PM 3 INTVLANINUSE internal vlan id dec allocated for interface chars is still in use Explanation An internal VLAN ID allocated for an interface is still in use dec is the VLAN ID and chars is the interface Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output In...

Page 85: ...ith the gathered information For more information about these online tools and about contacting Cisco see the Error Message Traceback Reports section on page 1 7 Error Message PLATFORM_RPC 3 BAD_CLASS Bad Class in RPC message int Note This message applies only to Catalyst 3750 X and 3750 E switches Explanation There is a missing entry in the class table for a message class int is the number of the...

Page 86: ... is a description of the error returned by the low level packet sending driver that triggered the error usually one of these fifo full fifo empty out of buf out of mem null pointer misc failure and int is the number of packets outstanding packets from the RPC code to the driver that have not yet been sent Recommended Action Copy the message exactly as it appears on the console or in the system log...

Page 87: ...ly to the Catalyst 3750 X and 3750 E switches Explanation The system had a low level transport failure when trying to send an RPC message chars is a description of the error returned by the low level packet sending driver that triggered the error usually one of these fifo full fifo empty out of buf out of mem null pointer misc failure and int is the number of packets outstanding packets from the R...

Page 88: ...for the main power cable or 2 is for the redundant power cable The second chars is the power cable status 1 if the cable is inserted or 2 if the cable is removed Recommended Action No action is required Error Message PLATFORM_STACKPOWER 6 LINK_EVENT Switch dec stack power protocol is up on cable chars Explanation One of the power cables can now provide power to the switch stack dec is the stack me...

Page 89: ...ower budget is at least 1000W greater than its local supplies Explanation The power budget of the switch is more than 1000 W above the rated power output for the switch stack s power supplies Add another power supply to the switch stack dec is the stack member number Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the er...

Page 90: ... representative and provide the representative with the gathered information For more information about these online tools and about contacting Cisco see the Error Message Traceback Reports section on page 1 7 Error Message PLATFORM_STACKPOWER 4 CABLE_B_CURRENT_OUT Switch dec stack power cable 2 outward current is over the limit Explanation Power cable 2 of the switch stack has an outward current ...

Page 91: ...r similar reported problems If you still require assistance open a case with the TAC or contact your Cisco technical support representative and provide the representative with the gathered information For more information about these online tools and about contacting Cisco see the Error Message Traceback Reports section on page 1 7 Error Message PLATFORM_STACKPOWER 4 PRIO_CONFLICT Switch dec dec p...

Page 92: ...he switch shut down because of a power supply failed PS_FAIL condition dec is the stack member number Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance open a case with the TAC or contact your...

Page 93: ...sco technical support representative and provide the representative with the gathered information For more information about these online tools and about contacting Cisco see the Error Message Traceback Reports section on page 1 7 Error Message PLATFORM_STACKPOWER 4 REDUNDANCY_LOSS Switch dec dec power stack lost redundancy and is now operating in power sharing mode Recommended Action The switch s...

Page 94: ...ontact your Cisco technical support representative and provide the representative with the gathered information For more information about these online tools and about contacting Cisco see the Error Message Traceback Reports section on page 1 7 Error Message PLATFORM_STACKPOWER 4 NEIGHBOR_ILS Switch dec dec neighbor switch experienced an immediate load shed event Explanation A neighbor switch shut...

Page 95: ...PLATFORM_STACKPOWER 4 NEIGHBOR_UVLS Switch dec dec neighbor switch experienced an under voltage load shed event Explanation A neighbor switch shut down because of a low voltage condition The first dec and second dec are the stack member numbers on each side of the neighbor Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve ...

Page 96: ...t on port 2 Explanation A short circuit built in self protection BISP event occurred on port 2 of the switch dec is the stack member number Recommended Action Disable and then enable port 2 of the switch If the message appears again copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolki...

Page 97: ...e with the gathered information For more information about these online tools and about contacting Cisco see the Error Message Traceback Reports section on page 1 7 Error Message PLATFORM_UCAST 3 CEF chars Explanation An error occurred in the Cisco Express Forwarding CEF module for unicast routing chars describes the error Recommended Action Copy the message exactly as it appears on the console or...

Page 98: ...provide the representative with the gathered information For more information about these online tools and about contacting Cisco see the Error Message Traceback Reports section on page 1 7 Error Message PLATFORM_UCAST 3 INTERFACE chars Explanation A unicast routing interface error occurred chars describes the error Recommended Action Copy the message exactly as it appears on the console or in the...

Page 99: ...or Message Traceback Reports section on page 1 7 Error Message PLATFORM_VLAN 3 MVID_ERROR Mapped Vlan ID value dec associated with vlan id dec is invalid Explanation An active VLAN is not correctly associated with a MVID The first dec is the VLAN ID and the second dec is the MVID Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to r...

Page 100: ...or Message PM 2 LOW_SP_MEM Switch process available memory is less than dec bytes Explanation The available memory for the switch processor is low This can occur when too many Layer 2 VLANs are configured dec is the available memory Recommended Action Remove VLANs from the system to reduce memory usage Error Message PM 2 NOMEM Not enough memory available for chars Explanation The port manager subs...

Page 101: ...AC or contact your Cisco technical support representative and provide the representative with the gathered information For more information about these online tools and about contacting Cisco see the Error Message Traceback Reports section on page 1 7 Error Message PM 4 BAD_APP_ID an invalid application id dec was detected Explanation The port manager detected an invalid request dec is the applica...

Page 102: ...ion about these online tools and about contacting Cisco see the Error Message Traceback Reports section on page 1 7 Error Message PM 4 BAD_COOKIE chars was detected Explanation The port manager detected an invalid request chars is the invalid request Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the ...

Page 103: ...cted Explanation The port manager detected an invalid request Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance open a case with the TAC or contact your Cisco technical support representative ...

Page 104: ...ch and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance open a case with the TAC or contact your Cisco technical support representative and provide the representative with the gathered information For more information about these online tools and about contacting Cisco see the Error Message Traceb...

Page 105: ...VLAN The reason for this condition is specified in the error message The first chars is the interface name and the second chars is the reason Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance ...

Page 106: ...nd the port channel is carrying VLAN 1 it counts as eight VLAN ports chars is the module name for example switch or the module number and dec is the recommended limit Recommended Action Reduce the number of trunks and VLANs configured in the module or switch as recommended in dec Enter the show interfaces trunk privileged EXEC command to see the total number of trunks and VLANs Error Message PM 4 ...

Page 107: ...ls and about contacting Cisco see the Error Message Traceback Reports section on page 1 7 Error Message PM 4 UNKNOWN_HOST_ACCESS Invalid Host access value dec is received Explanation The host access table is being accessed with an invalid host access value dec is the value that is received Recommended Action Copy the message exactly as it appears on the console or in the system log Research and at...

Page 108: ...ure trunk port chars is the secure port enet is the MAC address of the unauthorized device and dec is the VLAN ID Recommended Action Identify the device that attempted to connect through the secure trunk port Notify your network system administrator of this condition Error Message PORT_SECURITY 6 ADDR_REMOVED Address dec enet exists on port chars It has been removed from port chars Explanation A r...

Page 109: ... removed from the configuration int is the VLAN ID and chars is the switch port assigned to the VLAN Recommended Action No action is required POWERNET_ISSU Messages Error Message POWERNET_ISSU 4 SM_EW_DOMAIN_MISMATCH Energywise domain of EtherSwitch is chars recommended to have chars Explanation The EnergyWise domain of the service module does not match that of the switch The first chars is the En...

Page 110: ...Cisco see the Error Message Traceback Reports section on page 1 7 Error Message QOSMGR 3 FILTERTYPE_INVALID Internal Error Invalid Policy filtertype dec Explanation An internal software error has occurred dec is the invalid filter type identification Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the ...

Page 111: ...rror Invalid Policer Explanation An internal software error has occurred Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance open a case with the TAC or contact your Cisco technical support repr...

Page 112: ... error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance open a case with the TAC or contact your Cisco technical support representative and provide the representative with the gathered information For more information about these online tools and about contacting Cisco see the Error Message Traceback Reports section on page 1...

Page 113: ... 4 COMMAND_FAILURE Execution of chars command failed Explanation The command to configure a QoS setting failed This is possibly due to lack of hardware resources chars is the description of the command Recommended Action Look for any other messages that indicate resource failure If other messages indicate that the hardware resources are exceeded retry the command with a smaller configuration If th...

Page 114: ... trust policy map class configuration command in a policy map and attach it to an egress interface These policy map actions are supported only on ingress interfaces Error Message QOSMGR 4 POLICER_PLATFORM_NOT_SUPPORTED Policer configuration has exceeded hardware limitation for policymap chars Explanation The policy map configuration has exceeded the hardware limitation An attempt to configure more...

Page 115: ...is above the rising threshold value chars is the MIB object and dec is the threshold value Recommended Action Take appropriate action on the specified object SCHED Messages Error Message SCHED 3 UNEXPECTEDEVENT traceback process information Process received unknown event maj hex min hex Explanation A process did not handle an event The first hex is the major event number and the second hex is the ...

Page 116: ...emands Error Message SPAN 3 SESS_DEC_CFG SPAN hardware resource is in use chars Explanation The system could not allocate a SPAN hardware resource for the feature specified in the error message It is possible that a distributed EtherChannel has been configured in the system that is using a SPAN hardware resource Recommended Action Remove one or all of the distributed EtherChannels from the system ...

Page 117: ...ommand After you have removed the device or disabled BPDU guard re enable the interface by entering the no shutdown interface configuration command Error Message SPANTREE 2 BLOCK_BPDUGUARD_VP Received BPDU on port chars vlan dec with BPDU Guard enabled Disabling vlan Explanation A BPDU was received on the interface and the VLAN The spanning tree BPDU guard feature was enabled and configured to shu...

Page 118: ...ck the EtherChannel configuration on the remote device by using the show etherchannel summary privileged EXEC command on the remote device After the configuration is correct enter the shutdown and then no shutdown interface configuration commands on the associated port channel interfaces Error Message SPANTREE 2 LOOPGUARD_BLOCK Loop guard blocking port chars on chars Explanation The spanning tree ...

Page 119: ...ost and so forth to the information in all the PVST messages If the port is the root the CIST MST00 information on the MST switch must be consistently inferior to all the PVST messages If this constraint is violated the port on the MST switch is blocked to prevent a potential bridging loop The first chars is the MST switch the second chars is the port and the third chars is the PVST switch The fir...

Page 120: ...TAC or contact your Cisco technical support representative and provide the representative with the gathered information For more information about these online tools and about contacting Cisco see the Error Message Traceback Reports section on page 1 7 Error Message SPANTREE 2 RECV_PVID_ERR Received BPDU with inconsistent peer vlan id dec on chars chars Explanation The listed interface received an...

Page 121: ...rth The root guard inconsistency is cleared for the interface and the blocking state is removed from the interface The first chars is the port name and the second chars is the spanning tree mode displayed in show spanning tree privileged EXEC command Recommended Action No action is required Error Message SPANTREE 2 UNBLOCK_CONSIST_PORT Unblocking chars on chars Port consistency restored Explanatio...

Page 122: ...hutdown interface configuration command Error Message SPANTREE 3 PRESTD_NEIGH pre standard MST interaction not configured chars Explanation The switch has received a prestandard MST BPDU on an interface that is not configured to send prestandard MST BPDUs The switch automatically adjusts its configuration on the interface and starts sending prestandard BPDUs However the switch does not automatical...

Page 123: ... is enet Explanation The root switch changed for a spanning tree instance The first chars and dec is the interface ID for the previous root port the second chars is the interface ID for the new root port and enet is the Ethernet address of the new root port Recommended Action No action is required Error Message SPANTREE 5 TOPOTRAP Topology Change Trap for chars dec Explanation A trap was generated...

Page 124: ...been deleted from VLAN chars is the interface and dec is the VLAN ID Recommended Action No action is required Error Message SPANTREE 7 RECV_1Q_NON_TRUNK Received 802 1Q BPDU on non trunk chars chars Explanation An STP BPDU was received on the listed interface which is not an operational trunking interface The first chars is the port name and the second chars is the VLAN name Recommended Action Ver...

Page 125: ...trees that could not be created because of limited instances STACKMGR Messages Note These messages apply only to Catalyst 3750 X and 3750 E switches Error Message STACKMGR 3 HDM_GET_DEVICE_RECORD_FAIL Device Manager could not get device record Explanation This switch could not get the device record for some or all other switches in the stack Recommended Action Copy the message exactly as it appear...

Page 126: ...ch number and the second chars is the new state up or down Recommended Action No action is required Error Message STACKMGR 4 SWITCH_ADDED Switch dec has been ADDED to the stack Explanation The specified stack member switch has been added to the stack dec is the switch number Recommended Action No action is required Error Message STACKMGR 4 SWITCH_ADDED_SDM Switch dec has been ADDED to the stack SD...

Page 127: ...chars A packet filter action has been applied on the interface Explanation The amount of traffic detected on the interface has exceeded the configured threshold values The system is filtering the excess traffic The first chars is the traffic type and the second chars is the interface Recommended Action Determine and fix the root cause of the excessive traffic on the interface Error Message STORM_C...

Page 128: ...lication identifier Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance open a case with the TAC or contact your Cisco technical support representative and provide the representative with the ga...

Page 129: ...ntacting Cisco see the Error Message Traceback Reports section on page 1 7 Error Message SUPQ 4 PORT_QUEUE_STUCK Port queue Stuck for asic dec port dec queue dec Explanation The system has detected that an interface queue is not being cleared in a reasonable time The first dec is the ASIC the second dec is the interface and the third dec is the queue number Recommended Action Copy the message exac...

Page 130: ...r the received VLAN is not present in the DHCP snooping database The first dec is the number of invalid ARP packets The first chars is either Req request or Res response and the second chars is the short name of the ingress interface The second dec is the ingress VLAN ID enet chars enet chars time of day is the MAC address of the sender the IP address of the sender the MAC address of the target th...

Page 131: ...ssage is logged just before the port is put into the error disabled state because of the exceeded packet rate and when the burst interval is set to 1 second The first dec is the number of packets the second dec is the number of milliseconds and chars is the affected interface Recommended Action No action is required Error Message SW_DAI 4 SPECIAL_LOG_ENTRY dec Invalid ARP packets time of day Expla...

Page 132: ...ress of the target and the time of day Recommended Action No action is required SW_MACAUTH Messages Error Message SW_MACAUTH 4 UNAUTH_MAC Unauthenticated MAC enet on port chars Explanation The switch has received an unauthenticated MAC address on the specified port enet is the unauthenticated MAC address and chars is the port Recommended Action No action is required Error Message SW_MACAUTH 5 CLEA...

Page 133: ... about contacting Cisco see the Error Message Traceback Reports section on page 1 7 Error Message SW_VLAN 3 VLAN_PM_NOTIFICATION_FAILURE VLAN Manager synchronization failure with Port Manager over chars Explanation The VLAN manager dropped a notification from the port manager because of a lack of ready pool space chars is the type of port manager notification Recommended Action Copy the message ex...

Page 134: ...guration from the startup configuration file It will use the binary VLAN configuration file in NVRAM Recommended Action No action is required Error Message SW_VLAN 4 BAD_VLAN_CONFIGURATION_FILE VLAN configuration file contained incorrect verification word hex Explanation The VLAN configuration file read by the VLAN manager did not begin with the correct value The VLAN configuration file is invalid...

Page 135: ...e VLAN manager from the extended range VLAN configuration software dec is the error code The first chars is the function and the second chars describes the error code Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you ...

Page 136: ...rce of the problem Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance open a case with the TAC or contact your Cisco technical support representative and provide the representative with the gat...

Page 137: ...he VLAN manager received invalid data from a VTP configuration database routine The first chars is the data type dec is the inappropriate value that was received and the second chars is the VTP database function Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit ...

Page 138: ...re The first dec is the old version number and the second dec is the new version number Recommended Action No action is required Error Message SW_VLAN 6 VLAN_DAT_CACHE_EXISTS Unexpected vlan dat cache exists Removing the cache and continuing the sync with new set Explanation This message does not affect switch functionality Recommended Action No action is required Error Message SW_VLAN 3 VLAN_DAT_...

Page 139: ...nation A trusted boundary detected a device matching the trusted device setting for the port and has modified the port trust state The first chars is the trusted device and the second chars is the port Recommended Action No action is required Error Message SWITCH_QOS_TB 5 TRUST_DEVICE_LOST chars no longer detected on port chars operational port trust state is now untrusted Explanation A trusted bo...

Page 140: ...ill require assistance open a case with the TAC or contact your Cisco technical support representative and provide the representative with the gathered information For more information about these online tools and about contacting Cisco see the Error Message Traceback Reports section on page 1 7 Error Message TCAMMGR 3 MOVE_ERROR cam entry move from index int to index int failed Explanation A CAM ...

Page 141: ... attempt to resolve the error by using the Output Interpreter Use the Bug Toolkit to look for similar reported problems If you still require assistance open a case with the TAC or contact your Cisco technical support representative and provide the representative with the gathered information For more information about these online tools and about contacting Cisco see the Error Message Traceback Re...

Page 142: ...panning tree loops or interfere with connectivity The cause is likely to be hardware related either due to a bad port a bad cable or a misconfigured cable The first chars is the interface and the second chars is the error detected Recommended Action Copy the message exactly as it appears on the console or in the system log Research and attempt to resolve the error by using the Output Interpreter U...

Page 143: ...ansmitting UplinkFast packets on Vlan dec Explanation UplinkFast packets will not be sent on a VLAN due to memory limitations dec is the VLAN ID Recommended Action Reduce other system activity to ease memory demands VQPCLIENT Messages Error Message VQPCLIENT 2 CHUNKFAIL Could not allocate memory for VQP Explanation An error occurred when the system tried to allocate memory for the VQP client Recom...

Page 144: ... name of the unknown interface Recommended Action Verify the VMPS configuration Error Message VQPCLIENT 3 VLANNAME Invalid VLAN chars in response Explanation The VMPS has specified an unknown VLAN name chars is the VLAN name Recommended Action Ensure that the VLAN exists on the switch Verify the VMPS configuration by entering the show vmps privileged EXEC command WCCP Messages Error Message WCCP 5...

Page 145: ...UP_INTERFACE messages 2 9 BADTRANSCEIVER messages 2 9 boot loader patch messages See BSPATCH messages BSPATCH messages 2 10 bug toolkit 1 7 C Catalyst 3750 E specific messages BADTRANSCEIVER 2 9 CFGMGR 2 11 IMAGEMGR 2 49 STACKMGR 2 107 Catalyst 3750 X specific messages PLATFORM_STACKPOWER 2 70 CFGMGR messages 2 11 Cisco Express Forwarding messages See PLATFORM_HCEF messages CLS_ACC 2 13 Cluster Me...

Page 146: ...BIC_SECURITY_UNIQUE messages 2 39 GBIC_SECURITY messages 2 36 Gigabit Interface Converter security messages See GBIC_SECURITY_CRYPT messages See GBIC_SECURITY_UNIQUE messages See GBIC_SECURITY messages H HARDWARE messages 2 39 HLFM messages 2 42 HPSECURE messages 2 43 HULC_LICENSE Messages 2 43 I IEEE 802 1x messages See DOT1X messages IFMGR Messages 2 44 IGMP_QUERIER messages 2 44 ILET Messages 2...

Page 147: ...44 ILPOWER 2 46 IMAGEMGR 2 49 IP_DEVICE_TRACKING 2 51 MAC_MOVE 2 51 PHY 2 52 PIMSN 2 53 PLATFORM 2 54 PLATFORM_ENV 2 56 PLATFORM_FBM 2 61 PLATFORM_HCEF 2 61 PLATFORM_HPLM 2 62 PLATFORM_IPC 2 62 PLATFORM_IPv6_UCAST 2 64 PLATFORM_PBR 2 64 PLATFORM_PM 2 66 PLATFORM_RPC 2 67 PLATFORM_SPAN 2 69 PLATFORM_STACKPOWER 2 70 PLATFORM_UCAST 2 79 PLATFORM_VLAN 2 81 PLATFORM_WCCP 2 82 PM 2 82 2 92 PORT_SECURITY...

Page 148: ...ssages policy based routing messages See PLATFORM_PBR messages PORT_SECURITY messages 2 90 Port Aggregation Protocol messages See EC messages port manager messages See PM messages port manager messages platform See PLATFORM_PM messages POWERNET_ISSU Messages 2 91 Power over Ethernet messages See ILPOWER messages protocol tunneling messages See PM messages Q QOSMGR messages 2 92 quality of service ...

Page 149: ...ges platform See PLATFORM_SPAN messages system messages facility codes 1 1 format 1 1 message text definition 1 6 mnemonic code 1 6 severity levels 1 6 variable fields 1 6 T tables facility codes 1 2 message severity levels 1 6 variable fields 1 6 TAC contacting 1 7 TCAMMGR messages 2 121 ternary content addressable memory manager messages See TCAMMGR messages time stamp information 1 1 traceback ...

Page 150: ...Index IN 6 Catalyst 3750 X 3750 E 3560 X and 3560 E Switch System Message Guide OL 9772 05 ...

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