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Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide
OL-9772-05
Chapter 2 Message and Recovery Procedures
SW_VLAN Messages
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7
.
Error Message
SW_VLAN-4-BAD_PM_VLAN_COOKIE_RETURNED: VLAN manager unexpectedly
received a bad PM VLAN cookie from the Port Manager, VLAN indicated [dec].
Explanation
The VLAN manager received an upcall and a VLAN cookie from the port manager that
translated to a bad VLAN ID. [dec] is the VLAN ID.
Recommended Action
Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7
.
Error Message
SW_VLAN-4-BAD_STARTUP_VLAN_CONFIG_FILE: Failed to configure VLAN from
startup-config. Fallback to use VLAN configuration file from non-volatile memory.
Explanation
The VLAN software did not use the VLAN configuration from the startup-configuration
file. It will use the binary VLAN configuration file in NVRAM.
Recommended Action
No action is required.
Error Message
SW_VLAN-4-BAD_VLAN_CONFIGURATION_FILE: VLAN configuration file
contained incorrect verification word [hex].
Explanation
The VLAN configuration file read by the VLAN manager did not begin with the correct
value. The VLAN configuration file is invalid, and it has been rejected. [hex] is the incorrect
verification value.
Recommended Action
Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7
.
Error Message
SW_VLAN-4-BAD_VLAN_CONFIGURATION_FILE_VERSION: VLAN configuration
file contained unknown file version [dec].
Explanation
The VLAN configuration file read by the VLAN manager contained an unrecognized
file version number, which might mean an attempt to regress to an older version of the VLAN
manager software. [dec] is the file version number.
Recommended Action
Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
Summary of Contents for Catalyst 3560-E Series
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