Calls
Cisco IP Phone 8841/8851 Multiplatform Phones User Guide
23
Turn On Do Not Disturb
Use Do Not Disturb (DND) to silence your phone and ignore incoming call notifications when
you need to avoid distractions. However, you will always receive paging and emergency calls,
even when DND is turned on.
When you enable DND, your incoming calls forward to another number, such as your voicemail,
if it is set up.
When DND is turned on,
Do not disturb
is displayed in the top bar of the phone screen.
When you enable DND, by default, it affects all lines on your phone. You can also enable DND
on a specific line from the
Preferences
menu.
When a line key has both feature key sync and DND enabled, the DND icon
is displayed
next to the line key label.
Use the following steps to turn on Do Not Disturb.
1.
Press
DND
to turn on DND. (
Note
:
If the
DND
softkey is grayed on the phone
screen, contact your administrator.)
2.
Press
Clr DND
to turn off DND.
Turn On or Turn Off DND Using a Star Code
You can turn on or turn off the do not disturb feature by dialing the respective star codes that
are configured for your phone. The administrator enters the star codes in the
DND Act Code
and
DND Deact Code
fields respectively on the phone web page.
Use the following steps to turn on or off DND using a star code.
1.
To turn on DND, dial the star code provided by your administrator.
2.
To turn off DND, dial the star code provided by your administrator.
Mute Your Call
While you are on a call, you can mute the audio so that you can hear the other person, but they
cannot hear you.
If you have a video phone, when you mute your audio, your camera continues to transmit video.
Use the following steps to mute your call.
1.
Press the
Mute
icon
.
2.
Press
Mute
again to turn mute off.