Cisco 7940/7960, User Manual

Page: 8 / 12

Cisco 7940/7960 User Guide
Zayo Managed Services
Cisco 7940/60 User Guide Page 8 of 12
Call Return
Allows a user to call back the last number that called their line, regardless of whether or not the phone was
answered.
Using the Feature
1. GO OFF HOOK
2. Press
*69
.
Call Transfer – Blind
Allow incoming calls to be transferred to another line without consultation with the receiving party.
Using the Feature
Activate: Using the Soft Keys
1. During the call, Press the MORE soft key.
2. Press the BLNDXFR soft key. This will place the caller on hold and provide dial tone.
3. Enter the transfer
NUMBER
with the
KEYPAD
.
4. Press the
DIAL
button or wait for call to connect..
5. HANG UP .
Call Transfer – Consult
Allow incoming calls to be transferred to another line with consultation with the receiving party.
Using the Feature
Activate: Using the Soft Keys
1. During the call, Press the MORE soft key.
2. Press the
TRNSFER
soft key. This will place the caller on hold and provide dial tone.
3. Enter the transfer NUMBER with the KEYPAD .
4. When the second party picks up you may consult with them.
5. Press the TRNSFER soft key to transfer the call.
6. Press the
ENDCALL
soft key and then the
RESUME
soft key to return to the first caller without
transferring the call.
Call Transfer – To Voicemail
Allow incoming calls to be transferred to any user’s voicemail.
Using the Feature
To Transfer a call directly to voicemail
1. During the call, Press the
MORE
soft key, Then press the
TRNSFR
soft key. This will place the caller
on hold and provide dial tone.
2. Dial *55+EXTENSION , Then press the DIAL soft key.