Cisco 7940/7960 User Guide
Zayo Managed Services
Cisco 7940/60 User Guide
Page 7 of 12
2.
Press
*92
3.
Follow the
IVR
instructions.
Deactivate: Using the Feature Code
1.
GO OFF HOOK
2.
Press
*93
Call Park
Enables a user to place a call on hold and allow a user to pick the call up at another phone.
Using the Feature
1.
During an active call, press the
HOLD
soft key. This will place the caller on hold.
2.
Press the
NEWCALL
soft key.
3.
Press
*68
.
4.
Follow the
IVR
instructions.
Call Park Retrieve
This feature enables a user to pickup a call that has been placed on hold using the Call Park feature.
Using the Feature
5.
GO OFF HOOK
6.
Press
*88
.
7.
Follow the
IVR
instructions.
Call Pickup
This feature enables a user to pickup a call that is coming in on another user’s line. The other user’s line must be in
the same ‘pickup group’ with the user activating the feature. Pickup groups are pre-configured by the System
Administrator.
Using the Feature
1.
GO OFF HOOK
2.
Press
*98
.
Directed Call Pickup
This feature enables a user to pickup a call that is coming in on another user’s line without being specifically
assigned to a common group. The other user’s line must also have the Directed Call Pickup feature assigned to it.
Using the Feature
1.
GO OFF HOOK
2.
Press
*97
plus the extension that you wish to pickup.
