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Cisco Video Surveillance 4300E and 4500E High-Definition IP Camera User Guide

OL-25230-02

Chapter 3 Configuring and Managing the IP Camera

Log Windows

SERVER_CONTACTED

Communication established with

<server type>

server

<server or

IP address>

The IP camera established
communication with an SNTP, DHCP,
Syslog, DNS, SMTP, HTTP, or 802.1x
server.

SERVER_LOST

Communication lost with

<server

type>

server

<server or IP address>

The IP camera lost communication
with an SNTP, DHCP, Syslog, DNS,
SMTP, HTTP, or 802.1x server.

SERVER_UNREACHABLE

Failed to contact

<server type>

server

<server or IP address>

The IP camera was unable to contact an
SNTP, DHCP, Syslog, DNS, SMTP,
HTTP, or 802.1x server or a gateway.

START_STREAM

Channel <

channel ID

> started

streaming to user

<user> <IP address

or hostname>

The IP camera began streaming video
to a user device.

STOP_STREAM

Channel <

channel ID

> stopped

streaming to user

<user> <IP address

or hostname>

The IP camera stopped streaming
video to a user device.

TEMP_THRESHOLD_T1

Current temperature, <

temperature

exceeds/is below

> <

high temperature/

low_temperature

> threshold.

The internal temperature of the IP
camera is lower than 59°F (15°C) or
higher than 149°F (65°C).

TEMP_THRESHOLD_T2

Current temperature, <

temperature

exceeds/is below

> <

high temperature/

low_temperature

> threshold.

The internal temperature of the IP
camera is lower than 32°F (0°C) or
higher than 176°F (80°C).

TEMP_THRESHOLD_T3

Current temperature, <

temperature

exceeds/is below

> <

high temperature/

low_temperature

> threshold.

The internal temperature of the IP
camera is lower than 5°F (–15°C) or
higher than 194°F (90°C).

TILT

Tilt <

up/down

> by user

<user>

<IP address or hostname>

The IP camera was tilted by a user.

TIME_DST_SWITCH

Time switched to Daylight Savings
time with an offset of <

offset

> minutes.

The IP camera internal clock switched
to daylight saving time.

TIME_REG_SWITCH

Time switched from Daylight Savings
time with an offset of <

offset

> minutes.

The IP camera internal clock switched
to standard time.

UNEXPECTED_EXCEPTION

Unexpected exception occurred. Pan
<

left/right

> failed by user

<user> <IP

address or hostname>

An attempt by a user to pan the IP
camera failed.

UNEXPECTED_EXCEPTION

Unexpected exception occurred. Tilt
<

up/down

> failed by user

<user>

<IP address or hostname>

An attempt by a user to tilt the IP
camera failed.

UNEXPECTED_EXCEPTION

Unexpected exception occurred. Patrol
failed by user

<user> <IP address or

hostname>

An attempt by a user to start a patrol
sequence failed.

UNEXPECTED_EXCEPTION

Unexpected exception occurred. Could
not <read/write> <

to/from

> repository

by user

<user> <IP address or

hostname>

IP camera could not read or write
information to its internal repository.

Table 3-25

Log Messages

Message Name

Description that Appears in Log File

Explanation

Severity

Summary of Contents for 4300E

Page 1: ...ems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0883 Cisco Video Surveillance 4300E and 4500E High Definition IP Camera User Guide Text Part Number OL 25230 02 ...

Page 2: ...E PROVIDED AS IS WITH ALL FAULTS CISCO AND THE ABOVE NAMED SUPPLIERS DISCLAIM ALL WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION THOSE OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDI...

Page 3: ... 6 Understanding the IP Camera User Interface 2 8 IP Camera Window Links 2 8 IP Camera Windows 2 9 Adjusting Back Focus on the IP Camera 2 10 Powering the IP Camera On or Off 2 11 Resetting the IP Camera 2 11 Managing the Local Storage 2 11 Downloading and Installing the USB Download Decryption Utility 2 12 Formatting the USB Flash Drive 2 12 Downloading Encrypted Video Files from the USB Flash Dr...

Page 4: ...Window 3 19 Time Settings Window 3 20 Discovery Settings Window 3 22 SNMP Settings Window 3 23 802 1x Settings Window 3 25 IP Filter Settings Window 3 26 QoS Settings Window 3 27 Administration Windows 3 28 Account Initialization Window 3 28 User Settings Window 3 30 Maintenance Settings Window 3 31 Firmware Settings Window 3 33 Device Processes Window 3 34 Password Complexity Window 3 35 Log Wind...

Page 5: ...eral whatsnew whatsnew html Subscribe to the What s New in Cisco Product Documentation as a Really Simple Syndication RSS feed and set content to be delivered directly to your desktop using a reader application The RSS feeds are a free service and Cisco currently supports RSS version 2 0 Chapter 1 Overview Provides an overview of the IP camera and its features Chapter 2 Getting Started Provides in...

Page 6: ...vi Cisco Video Surveillance 4300E and 4500E High Definition IP Camera User Guide OL 25230 02 Preface ...

Page 7: ...on for a video surveillance system The camera provides high definition HD video and simultaneous H 264 and MJPEG compression streaming up to 30 frames per second fps at 1080p 1920 x 1080 resolution and 60 fps at 720p 1280 x 720 resolution Contact closures and two way audio allow integration with microphones speakers and access control systems In addition the IP camera provides networking and secur...

Page 8: ...era can detect motion in user designated fields of view by analyzing changes in pixels and generate an alert if motion is detected Flexible scheduling You can configure the IP camera to respond to events that occur within a designated schedule Syslog support The IP camera can send log data to a Syslog server IP address filter You can designate IP addresses that can access the IP camera and IP addr...

Page 9: ... property of the casing is working as designed Figure 1 1 and the table that follows describe the items on the front of the IP camera Figure 1 1 Front of IP Camera 1 Lens opening The IP camera supports a variety of C and CS mount lenses which attach here For best performance Cisco recommends that you use a DC auto iris lens 2 Focus ring Allows you to adjust the back focus of the IP camera You must...

Page 10: ...ernal speaker or microphone to the Y cable or an optional video monitor to the mini cable with BNC connector Both cables are included in the optional audio video cables accessory kit can be purchased from Cisco Cisco part number CIVS IPCA 1021 3 PoE LED Indicates information about PoE as follows Lit green PoE connection is detected Off PoE connection is not detected 4 LAN port Accepts a standard L...

Page 11: ... Recessed button that reboots the IP camera or resets it to a default state You can use a pin or paper clip to depress it It can be used any time that the IP camera is on and can have various effects as described in the Resetting the IP Camera section on page 2 11 8 GPIO ports General purpose input output GPIO terminal block that includes 2 input ports labeled DI1 DI2 2 output ports labeled DO1 DO...

Page 12: ...s of the DC auto iris lens connector on the IP camera Figure 1 4 DC Auto Iris Lens Connector Pinouts Package Contents The the Cisco Video Surveillance IP Camera package includes these items Camera Lens opening dust cap USB port cover Terminal block for power connection C mount lens adaptor ring 0 9 mm Allen wrench for unlocking and locking the focus ring Quick Start Guide Pin Function 1 Damp 2 Dam...

Page 13: ... or switch To power the IP camera with Power over Ethernet PoE a switch must be 802 3af compliant If you are using the IP camera on a network connection that does not provide PoE you must use a Cisco 12 VDC power adapter Cisco part number CIVS PWRPAC 12V or a third party 24 VAC power adapter If you are using an external speaker microphone input device output device or pan tilt control device you m...

Page 14: ...d power Note The equipment is to be connected to a Listed class 2 limited power source To install the IP camera follow the steps in Table 2 1 For illustrations of the connectors and ports that the steps refer to see the IP Camera Physical Details section on page 1 3 Table 2 1 Installing the IP Camera Action Explanation Step 1 Attach a lens to the lens opening on the IP camera If you are using a CS...

Page 15: ...l Use the mini cable with BNC connector to temporarily attach an NTSC or PAL compliant analog video display device to the analog video out port on the rear of the IP camera for installation purposes The analog video device displays video from the IP camera The display does not include the time stamp or text that are configured for the camera Connect the monitor BNC connector to the mini cable with...

Page 16: ...nd of the power adapter to the terminal block that is provided with the IP camera With the screws on the terminal block facing down take either of these actions For a 12 VDC power adapter Put the positive wire into the slot at the right rear of the terminal block put the negative wire into the middle slot and put the ground wire in the left slot On the Cisco power adapters the positive wire has a ...

Page 17: ...a powers on it attempts to obtain an IP address from a DHCP server in your network If the camera cannot obtain an IP address through DCHP within 90 seconds it uses a default IP address of 192 168 0 100 To connect to the IP camera for the first time and make initial configuration settings perform the following steps You can change these configuration settings in the future as described in Chapter 3...

Page 18: ...the IP camera reboots start Internet Explorer and in the Address field enter the following protocol ip_address where protocol is HTTPS or HTTP You can use HTTP only if you enabled it in Step 4 ip_address is the IP address that you used in Step 1 Step 7 If you are prompted to install ActiveX controls which are required to view video from the IP camera follow the on screen prompts to do so The Home ...

Page 19: ...ions as described in the Performing the Initial Setup of the IP Camera section on page 2 5 ip_address is the IP address of the IP camera The default IP address is 192 168 0 100 port_number is the port number that is used for HTTPS or HTTP connections to the IP camera You do not need to enter a port number if you are connecting through the default HTTPS port 443 or the default HTTP port 80 For exam...

Page 20: ...ks The IP Camera user interface includes links that you use to access various windows and perform other activities Table 2 2 describes each link and lists the IP camera privilege level that you must have to access the link Table 2 2 Links in the IP Camera Windows Link Description Privilege Level Refresh Updates the information in the window that is currently displayed Administrator User Home Displ...

Page 21: ...ed on the IP camera Codec Version of the codec that is running on the IP camera Part Number Cisco manufacturing part number of the IP camera Top Assembly Revision Cisco assembly revision number Network Status MAC Address MAC address of the IP camera Configuration Type Method by which the IP camera obtains its IP address To configure this method see the IP Addressing Window section on page 3 19 LAN...

Page 22: ...just behind the focus ring Step 2 Adjust the back focus by aiming the IP camera at an object that is at least 15 feet 4 5 meters away and rotating the focus ring to obtain a clear image as follows For a variable focus lens obtain a sharp picture in both wide angle and telephoto positions For a zoom lens ensure that the object of interest remains in focus throughout the entire zoom range of the len...

Page 23: ... You also can also perform these reset operations from the Maintenance Settings window as described in the Maintenance Settings Window section on page 3 31 Managing the Local Storage The 4000E Series IP cameras have a USB port that can support an optional USB flash drive up to 8 GB for local storage purposes If local storage is available on an IP camera and the camera loses network connectivity vi...

Page 24: ...crypting Encrypted Video Files page 2 14 Downloading and Installing the USB Download Decryption Utility Procedure Step 1 Perform the following steps to obtain the USB Download Decryption Utility a Go to this URL http www cisco com cisco software type html mdfid 282582478 flowid 7145 b Click the Video Surveillance IP Camera Utility link c Locate and choose the USB download decryption utility file w...

Page 25: ...n the utility successfully connects to the IP camera USB flash drive capacity information and a list of the encrypted video files are displayed Step 3 Do one of the following to choose the encrypted files that are to be downloaded to your PC To choose all encrypted video files on the USB flash drive click Select all To choose some of the encrypted video files on the USB flash drive click on the on...

Page 26: ...3 Note the root password of the IP camera that created the encrypted video files Procedure Step 1 Double click the USB Download Decryption Utility icon to open the utility Step 2 Click the Decrypt tab Step 3 Do one of the following to specify the encrypted files that are to be decrypted In the Input files s text box enter the full path and filename for each file to be encrypted Separate multiple e...

Page 27: ...these topics Accessing Navigating the Configuration Windows page 3 1 Feature Setup Windows page 3 2 Network Setup Windows page 3 18 Administration Windows page 3 28 Log Windows page 3 35 Accessing Navigating the Configuration Windows When you are logged in to the IP camera as a user with administrator privileges you can access the configuration windows at any time by clicking the Setup link at the...

Page 28: ...S IPC 4500E model only Network Setup Basic IP Addressing Time Discovery SNMP 802 1x IP Filtering QoS Administration Initialization Users Maintenance Firmware Device Processes Password Complexity Log Setup Local Log Feature Setup Windows The Feature Setup windows let you configure a variety of IP camera features and functions The following sections describe the Feature Setup windows in detail Strea...

Page 29: ...if you configure the resolution for the primary stream channel 1 to 1920 x 1080 You cannot configure the resolution for the primary stream to 1920 x 1080 if a secondary stream is enabled The resolution of the primary stream must be higher than the resolution of the secondary stream You cannot configure a maximum frame rate of 60 for the primary stream if the secondary stream is enabled Multiple se...

Page 30: ...ters are _ Streaming Setup Area Note Each video stream uses its own set of streaming options The settings shown in the Streaming Setup Area apply to the currently selected stream only Enable SRTP Check this check box to enable Secure Real time Transport Protocol SRTP which provides encryption for the audio video stream from the IP camera RTSP Port Transmission Control Protocol TCP port on which th...

Page 31: ...he setting that you make affects each channel that is enabled Video Codec Display only Shows the codec for video transmission H 264 for the primary stream and MJPEG for the secondary stream Video Resolution Choose the resolution for video transmission The resolutions in this drop down list depend on the video standard that you selected You can also change the resolution for video transmission by u...

Page 32: ...change any options in this window you must click the Save Settings button to save the changes If you do not click this button changes are not retained when you exit the window Save Settings appears at the bottom of the window You may need to scroll down to it Analog Video Area Note This option applies to the primary stream only Enable Analog Video Port Check this check box if you if you want the I...

Page 33: ...era lens adjusts when auto iris mode is enabled As sensitivity increases the auto iris closes more to reduce the light level and increase the depth of field in bright environments However a high sensitivity may cause the image to oscillate between bright and dim In this situation reduce the sensitivity to improve the image quality White Balance Mode Choose one the following white balance modes fro...

Page 34: ... darker conditions The default value is 10 Night to Day Threshold If the Switch Mode option is set to Auto choose the value that specifies the relative light threshold at which the IP camera switches from night to day mode A lower value designates that the IP camera switches from night to day mode in darker conditions A higher value designated that the IP camera switches modes in lighter condition...

Page 35: ...to it Table 3 5 describes the option in the IO Ports Settings window Display Text If you check the Enable Text Display check box the text that you enter in this field appears as an overlay on the video image from the IP camera The text can contain up to 26 characters which can include letters numbers spaces and these characters _ Table 3 4 Video Overlay Settings Window Options continued Option Des...

Page 36: ...in the Pan Tilt Settings window Automatic Reset Check this check box if you want the corresponding output port to go back to its default state after an event occurs Duration If you checked the Automatic Reset check box enter the amount of time in milliseconds that elapses before the port goes back to its default state after an event changes it from the default state Table 3 5 IO Ports Settings Win...

Page 37: ...nt Event state Indicates whether the event is active or inactive at the time that the event was detected for this notification Event description Description of the event Input port ID If the event was triggered by an input port state change port ID of the port Region index If the event was triggered by motion detection identification number of the region in which the IP camera detected motion Sens...

Page 38: ...ggered when input port 2 on the IP camera changes state from high to low Motion Detection Event is triggered when the camera detects motion if motion detection is configured as described the Motion detection controls rows in Table 4 1 Video Loss Event is triggered if the IP camera loses input to its codec sensor module Actions Check the desired check boxes to designate that actions that the IP cam...

Page 39: ...sages are sent by choosing IP Address or Hostname from the drop down list and entering the IP address or host name in the corresponding field URL Base Enter a string to be used as the prefix in the HTTP URL The HTTP URL is sent in this format http IP address URL Base system provided name value pairs where IP address is the IP address of the destination server URL Base is the string that you enter ...

Page 40: ...e from the drop down list and entering the IP address or host name in the corresponding field Primary SMTP Port Enter the port number for the primary SMTP server The default SMTP port number is 25 POP Server Identify the primary POP server that is used for sending e mail by choosing IP Address or Hostname from the drop down list and entering the IP address or host name in the corresponding field T...

Page 41: ...mera sends when events occur The subject can contain up to 118 characters including spaces Attach Video Streaming URL Address Check this check box to include in the e mail message body the URL from which the recipient can access the live video stream from the camera on which the event was detected Attach Snapshot Check this check box to include with the e mail message a still picture from the begi...

Page 42: ...you exit the window Save Settings appears at the bottom of the window You may need to scroll down to it Password Enter the primary FTP server login password Enable Passive Mode Check this check box to enable the passive mode feature of the primary FTP server Secondary FTP Server Identify an optional secondary FTP server to which snapshots or video clips are uploaded by choosing IP Address or Hostn...

Page 43: ...ed in the Time Delay field It stops at the last position in the list To move preset positions between the Available list and the Selected list use the following buttons Buttons become highlighted when they are available Move the selected preset position or positions from the Available list to the Selected list To select a preset position click it to highlight it To select more than one preset posi...

Page 44: ...ow displays video from the IP camera and provides access to other windows that contain information and configuration options For detailed information about Cisco video analytics and the Analytics windows see Cisco Video Analytics User Guide Network Setup Windows The Network Setup windows let you configure various network related settings for the IP camera The following sections describe the Networ...

Page 45: ...ain up to 64 numbers Name Enter a name for the IP camera This name appears in the IP camera log file for information that is associated with this IP camera The name can contain up to 64 characters which can include letters numbers spaces and these characters _ Cisco recommends that you give each IP camera a unique name so that you can identify it easily Description Enter a description of the IP ca...

Page 46: ...NS server and secondary DNS server may also be assigned The DHCP server must be configured to allocate static IP addresses based on MAC addresses so that the IP camera always receives the same address Static Choose this option if you want to manually enter an IP address subnet mask default gateway and DNS server IP addresses for the camera IP Address If you configured the IP camera for a static IP...

Page 47: ...PC that you are using Time Zone and Daylight Saving Area Time Zone Choose the time zone in which the IP camera is located The time that appears when you view video from this IP camera reflects this time zone Adjust for Daylight Saving Time Check this check box if you want the time of the IP camera to adjust automatically for daylight saving time Edit Default Daylight Saving Configuration for Time ...

Page 48: ...ing IP Address or Hostname from the drop down list and entering the IP address or host name in the corresponding field Primary NTP Server Port If you configured the IP camera to obtain its time from an NTP server enter the primary NTP server port number Valid values are 123 and 1024 through 65535 The default port is 123 Secondary NTP Server If you configured the IP camera to obtain its time from a...

Page 49: ...l down to it Table 3 13 describes the options in the SNMP Settings window Table 3 13 SNMP Settings Window Options Option Description SNMP v2c Area Enable SNMP v2c Check this check box to enable SNMP v2c Read Community String Enter the SNMP read community string which identifies the valid read community Trap Community String Enter the SNMP trap community string Primary Trap Receiver Identify the pr...

Page 50: ...y trap receiver of the SNMP v3 manager by choosing IP Address or Hostname from the drop down list and entering the IP address or host name in the corresponding field User Display only Lists the user number of each IP camera user who is configured with the administrator privilege level User Name Display only Displays the name that is associated with the corresponding user number Authentication Meth...

Page 51: ...n the protocol type that you choose EAP TLS Configuration Options Note These options appear if you select the protocol type EAP TLS User Name Enter the user name that the IP camera uses to access the RADIUS server Device Client Certificate Path and folder where the device certificate for the IP camera is stored You can click Browse to find this location After you enter this information click Uploa...

Page 52: ...l Anonymous identifier to be used instead of a user name for logging in to the RADIUS server Validate Server Certificate Check this check box if you want the identity of the RADIUS server to be validated Root CA Certificate Path and folder where the root certificate that is required for 802 1x authentication is stored You can click Browse to find this location After you enter this information clic...

Page 53: ...tions in the QoS Settings window Table 3 15 IP Filter Settings Window Options Option Description IP Filter Area Enable IP Filtering Check this check box to cause the IP camera to allow or deny access to IP addresses as configured in the IP Filtering window Filter Entries Area Display only Filter number Action Choose an action for the corresponding IP address or address range Deny IP address or add...

Page 54: ...e IP camera through SSH you must configure a password for an SSH administrator The name of this administrator is root The password is configurable To display the Account Initialization window access the configuration windows as described in the Performing the Initial Setup of the IP Camera section on page 2 5 click Administration then click Initialization Audio Priority Value from 0 lowest priorit...

Page 55: ... Area Enable HTTP Check this check box if you want to allow HTTP connections to the IP camera HTTP Port Enter the HTTP port that is used to access the IP camera Valid port numbers are 80 and 1024 through 32767 The default port is 80 If you configure the HTTP port to a value other than 80 you must specify the port number in the URL for the IP camera when you access it through an HTTP connection For...

Page 56: ...anges To change the password for an existing user click Change next to the user name To remove a user click Delete next to the user If you delete a user who is logged into the IP camera the user remains logged in and can continue access the IP camera To change the name of a user you must delete the user then create a new user To display the User Settings window access the configuration windows as ...

Page 57: ... is lost or if you can upload it to a replacement IP camera if needed To display the Maintenance Settings window access the configuration windows as described in the Performing the Initial Setup of the IP Camera section on page 2 5 click Administration then click Maintenance If you change any options in this window you must click the Save Settings button to save the changes If you do not click thi...

Page 58: ...static IP address gateway IP address and log in credentials user name and password to their factory default values To confirm the restore procedure click OK in the confirmation pop up window Otherwise click Cancel Reboot Area Reboot button Click the Reboot button to reboot the software on IP camera To confirm the reboot procedure click OK in the confirmation pop up window Otherwise click Cancel Th...

Page 59: ...the options in the Firmware Settings window Import configuration to camera Path and folder where a configuration file is stored You can click Browse to find this location After you enter this information click Import to load the configuration file to the IP camera After you upload a configuration file to the IP camera the IP camera restarts automatically If you upload configuration from another IP...

Page 60: ... window Table 3 21 describes the options in the Product Process window All options are for display only Firmware Maintenance Area Firmware Version Version of the firmware that is installed on the IP camera Firmware Released Date Release date of the current firmware Details button Click this button to display a pop up window with additional information about the firmware on the IP camera Firmware U...

Page 61: ...If the SDRAM becomes full the IP camera begins to overwrite existing information To avoid losing log information you can configure the IP camera to send log information to a Syslog server Caution Because the logs are stored in the internal camera SDRAM all existing logs in the camera will be lost after a camera reboot power up or power down The following sections describe the Log windows in detail...

Page 62: ...ed that requires immediate action Critical A situation occurred that requires action soon Error An error occurred but it does not necessarily affects the ability of the system to function Warning A undesirable condition occurred Notice Notification about a system condition that is not necessarily an error condition Informational Information about a system activity Debug Information about a system ...

Page 63: ... an optional secondary Syslog server by choosing IP Address or Hostname from the drop down list and entering the IP address or host name in the corresponding field Secondary Syslog Server Port Enter the port number that receives the logs on the secondary Syslog server Valid values are 514 and 1024 through 65535 The default Syslog port is 514 Facility Enter the system facility that receives logs on...

Page 64: ...ude in the display To include messages of every severity choose All Since Choose the time period for which you want to view log messages Go button Update the log display based on the values in the Filter and Since fields Severity An icon in this column indicates the severity of the corresponding log message Emergency message Alert message Critical message Error message Warning message Notice messa...

Page 65: ...Debug information about a system activity with detailed technical information Page controls Let you move through the log file entries Page field Enter a page number and press Enter Go to first page Go to previous page Go to next page Go to last page Table 3 24 Local Log Window Options continued Option Description Table 3 25 Log Messages Message Name Description that Appears in Log File Explanation...

Page 66: ...r module s DSP encoding was halted Either the analog image signal from the sensor has been lost or an internal encoding error has occurred The DSP of the IP camera codec sensor module DSP stopped encoding The analog image signal from the sensor may be lost or an internal encoding error may have occurred 2 EMAIL_TRIGGERED Event triggered email sent to e mail address An event occurred and e mail not...

Page 67: ...or SSH server A user logged out of the IP camera 5 MOTION_DETECTED Motion detected in region region index The IP camera detected motion in its video field 5 MOTION_STOPPED Motion in region region index stopped The IP camera stopped detecting motion in its video field 5 OUTPUT_ONE_RESET Output port one reset to high low Output port 1 on the IP camera reset to its default state 5 OUTPUT_ONE_TRIGGERE...

Page 68: ...ure threshold The internal temperature of the IP camera is lower than 32 F 0 C or higher than 176 F 80 C 4 TEMP_THRESHOLD_T3 Current temperature temperature exceeds is below high temperature low_temperature threshold The internal temperature of the IP camera is lower than 5 F 15 C or higher than 194 F 90 C 5 TILT Tilt up down by user user IP address or hostname The IP camera was tilted by a user 6...

Page 69: ...eo from the camera and lets you control a variety of camera and display functions The controls that you see in the Camera Video Control window depend on your IP camera privilege level and the configurations settings for the IP camera Users with the Administrator privilege can access all controls Users with the Viewer privilege do not have access to the following controls Video image controls Set C...

Page 70: ...lider or enter a value from 1 through 100 and press the Enter key A higher value increases white balance and a lower value decreases white balance If the White Balance Mode option is not set to Manual as described in the Camera Settings Window section on page 3 6 changing the white balance value sets that option to Manual automatically The default value is 50 Brightness slider To control the brigh...

Page 71: ...s button again to disable the digital zoom feature To perform a digital zoom engage the Hotspot Zoom button and click the video display The first five clicks zoom the display The sixth click returns to unzoomed display Hotspot Pan Tilt button Click this latch button to enable the hotspot pan tilt feature which lets you pan and tilt the IP camera toward a point that you click in the video display T...

Page 72: ...o that is transmitted from your PC Note If you are simultaneously accessing other IP cameras in different browser sessions on the same PC clicking this button in one browser session does not mute the audio that the PC sends to the other IP cameras When you click the Mute Microphone button it changes to the Unmute Microphone button Click the Unmute Microphone button to unmute audio that is sent to ...

Page 73: ...on to add the current IP camera position as a preset position In the pop up box enter a unique name for this position and click Save The name can contain from 1 to 64characters which can be letters numbers and special characters but no spaces Special characters are _ You can create up to 8 preset positions Delete Selected Preset button Click this button then click OK in the confirmation dialog box...

Page 74: ...ed slider To control the relative speed of tilting for the IP camera drag the slider or enter a value from 1 through 100 and press the Enter key A higher value increases tilt speed and a lower value decreases tilt speed The default value is 50 Restore button Click this button to set the pan speed and tilt speed to their default values Motion detection Note If you configure MJPEG for video control ...

Page 75: ...t the IP camera monitors for activity Sensitivity Designates the relative amount of activity that the IP camera must detect in the area before it generates an alert A lower value means that more or faster activity is required to trigger an alert A higher value means that less or slower activity is required The default value is 50 Threshold Designates the percentage of pixels that the IP camera mus...

Page 76: ...ired The default value is 50 Threshold Designates the percentage of pixels that the IP camera must identify as changed in the area before it generates an alert The camera monitors for pixel changes at the defined sensitivity level The default threshold value is 50 To configure sensitivity or threshold right click anywhere in the video field border and then drag the Sensitivity and Threshold slider...

Page 77: ...2 bit only Make sure that you enter the correct IP address If you are connecting through a LAN make sure that the PC is on the same network as the IP camera If you are connecting through the Internet make sure to enter the correct port number Make sure that the device does not have an IP address that is restricted from access see the IP Addressing Window section on page 3 19 Symptom Cannot log in ...

Page 78: ...ually detect motion It compares frames to see if they are different Major differences between frames are assumed to be caused by moving objects but the motion detector can also be triggered by sudden changes in light level or movement of the IP camera itself Recommended Action Try to avoid situations with sudden changes in light level and do not bump or move the IP camera The motion detection feat...

Page 79: ...P camera 3 31 Basic Settings window options 3 19 overview 3 18 Baud rate for pan tilt device 3 10 bit rate of video 3 5 Bonjour enabling on camera 3 22 brightness 4 2 C camera See IP camera Camera Settings window options 3 7 overview 3 6 Camera Video Control window accessing 4 1 description 2 9 displaying 2 8 CDP Cisco Discovery Protocol enabling on camera 3 22 Cisco video analytics configuration ...

Page 80: ...o the IP camera after the first time 2 6 for the first time 2 5 PC requirements for 2 5 2 6 secure connection 2 7 contrast 4 2 CS mount lens 1 3 2 2 D data bits for pan tilt device 3 10 date and time configuring manually 3 21 updating through NTP server 3 21 day filter 3 6 mode 3 6 daylight saving time adjustment for 3 21 DC auto iris lens connecting 1 3 connector pinouts 1 6 decrypting video file...

Page 81: ...ows 2 8 home position moving IP camera to 4 5 Home window accessing 2 6 description 2 6 2 7 2 9 displaying 2 8 HTTP accessing camera through 2 7 allowing access through 2 6 3 29 default port 3 29 port 3 29 HTTPS accessing camera through 2 7 allowing access through 3 29 default port 3 29 port 3 29 hue 4 3 I input device connecting 2 4 input ports connecting devices to 2 4 on IP camera 1 5 state cha...

Page 82: ...3 4 5 time zone 3 21 troubleshooting 5 1 windows 2 6 2 9 IP Filter Settings window options 3 27 overview 3 26 L LAN port 1 4 LED Network Activity 1 4 PoE 1 4 power 1 4 lens attaching to IP camera 2 2 C mount 2 2 CS mount 2 2 DC auto iris 1 3 2 2 for IP camera 1 3 type 1 3 live video viewing through home window 4 1 through third party device or software 4 1 See also video Local Log window options 3...

Page 83: ...dows 3 18 night filter 3 6 mode 3 6 O output device connecting 2 4 output ports connecting devices to 2 4 on IP camera 1 5 power on state 3 9 P package contents 1 6 pan tilt zoom See PTZ panning 4 3 4 5 Pan Tilt Settings window options 3 10 overview 3 10 parity for pan tilt device 3 10 password complexity 3 35 configuring requirements for 3 35 for primary SMTP server 3 14 for secondary SMTP server...

Page 84: ...ing factory default configurations 3 32 RS 232 ports connecting devices to 2 4 S saturation 4 3 secure connection 2 7 security controlling processes 3 34 password hardening 3 35 stopping processes 3 34 Selected list 3 17 sensitivity for motion detection 4 7 4 8 Setup window description 2 9 displaying 2 8 sharpness 4 2 SNMP configuring 3 23 SNMP Settings window options 3 23 overview 3 23 speaker ex...

Page 85: ...oad decryption utility 2 12 USB flash drive deleting files from 2 13 downloading files from 2 13 formatting 2 12 user password 3 30 user name requirements for 3 30 User Settings window options 3 30 overview 3 30 V video bit rate 3 5 primary stream 3 3 quality 3 5 secondary stream 3 3 text overlay 3 8 time stamp on 3 8 viewing live through Home window 4 1 through third party device or software 4 1 ...

Page 86: ...Index IN 8 Cisco Video Surveillance 4300E and 4500E High Definition IP Camera User Guide OL 25230 02 ...

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