Cisco IP Telephony Troubleshooting Guide for Cisco CallManager Release 3.0(1)
© 2000 Cisco Systems, Inc.
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Field Data Conversions ......................................................................................................... 79
Time Values .......................................................................................................................... 79
Deciphering the Time Stamp............................................................................................. 80
IP Addresses .......................................................................................................................... 80
Converting IP Addresses ................................................................................................... 80
CDR Field Definition ............................................................................................................ 81
CMR Field Definitions.......................................................................................................... 85
Call Records Logged By Call Type .......................................................................................... 86
Normal Calls (Cisco IP Phone-to-Cisco IP Phone)............................................................... 87
Abandoned Calls ................................................................................................................... 87
Forwarded or Redirected Calls.............................................................................................. 87
Calls With Busy or Bad Destinations.................................................................................... 87
Call Management Records Logged By Call Type .................................................................... 88
Normal Calls ......................................................................................................................... 88
Abandoned Calls ................................................................................................................... 88
Forwarded Calls .................................................................................................................... 88
Calls With Busy or Bad Destinations.................................................................................... 88
Codec Types (Compression / Payload types)............................................................................ 89
Cause Codes .............................................................................................................................. 89
Alarms ....................................................................................................................................... 91
Unable to write CDR data. (Alarm # 1711 - Major Alarm).................................................. 91
Calling Cisco Technical Assistance Center (TAC)....................................................................... 92
Index.............................................................................................................................................. 93
