Cino L'OR SUPREME, User Manual

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L’OR Suprême
16
EN
7.2 Troubleshooting actions
Problem Problem resolution
Appliance is not
working at all, no
display. Check if the power plug is well inserted in the machine, press
the power ON button at the left side of the machine once, and
wait for the machine to power on.
Lack of steam power/
no milk The machine requires descaling. Run the descaling program
in the menu. Enter the requested pin code (3112) to start the
descaling process.
Milk foam quality Adjust the amount of air by turning the screw behind the rubber
cover on the right side of the appliance. (See page 5 – position
[J]) Clockwise: less air = finer foam, anti-clockwise more air =
coarse foam. Turn the screw with small steps only.
No milk Check the milk pack and the milk supply hose. This should be
connected and not blocked or kinked.
Reduce the amount of air by turning the adjustment screw
behind the rubber cover (See page 5 – position [J]) on the right
side of the appliance counter- clockwise. Turn the screw with
small steps only.
Water supply issues In case of water tank version: Fill the water tank to the
maximum level.
In case of
fixed water connection: Check/Open the water
supply and check hose connections. Reset the machine by
unplugging the power cord for approx. 10 seconds, then
reconnect the power cord.
Disc does not fit in
appliance / lever
cannot be closed Ensure that you always flatten the edges of the product
(‘flanges’) prior to inserting them.
Disc does not fit
in appliance due
to bulging (higher
altitudes) Ensure that your ingredients are being used at elevations
< 1.500 meters. At high altitudes the discs may expand, in case
of extreme altitudes > 2.000 meters they may no longer fit in
the brewer insert chute.
Disc does not fit
in appliance due
to bulging (higher
temperatures) Ensure that your ingredients are being stored and used under
ambient conditions (5–30 °C). At high temperatures the
product may expand, in case of extreme temperatures they may
no longer fit in the brew mechanism’s entry chute. Cooling the
discs in a fridge prior to usage may resolve the problem.