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ENGLISH

27

5.1 TROUBLESHOOTING TABLE

ERROR

DISPLAY 
MESSAGE

RED
LIGHT

YELLOW 
LIGHT

GREEN 
LIGHT

SOUND

ACTIONS

Ash container 

should be emptied

Empty the 

ash container

FLASHING 

Alternately

FLASHING 

Alternately

STEADY 

ON

3 BEEPS

1 Remove and empty the ash container 

* Toilet must be connected to 230V

Ash container 

must be emptied.

Toilet locked. 

Toilet locked 

container full

STEADY 

ON

STEADY 

ON

STEADY 

ON

3 BEEPS 

10 SECONDS 

APART

1 Remove and empty the ash container 

* Toilet must be connected to 230V

No power

OFF

OFF

OFF

1 Make sure that the toilet is connected 

to power, min 11.5 V

Ventilation fan 

error

Error fan 

FLASHING

OFF

FLASHING

10 BEEPS

1

2

Check fan for obstructions and ensure 
that fan blades are rotating properly 
Reset toilet (hold down “Start”)

Open lid until red light flashes, close lid 

and press “Start”. If error persists, call 
support

Burner fan  

error

Error burner 

fan

FLASHING

FLASHING

FLASHING

10 BEEPS

1

2

Check fan for obstructions and ensure 
that fan blades are rotating properly 
Reset toilet (hold down “Start”)

Open lid until red light flashes, close lid 

and press “Start”. If error persists, call 
support

Malfunctioning 

hatch mechanism

Error hatch 

mechanism

FLASHING

OFF

STEADY 

ON

10 BEEPS

1
2

3

4

5

If toilet is warm, reset toilet

Open lid until red light flashes, close lid 

and press “Start”
If unsuccessful, reset toilet, insert a 
bowl liner and pour 3 cups of water into 
the liner, close lid and press “Start”
If unsuccessful wait until the toilet has 
cooled (fan stopped) Restart toilet and 
open lid when the hatch is opening, 
remove stuck items manually. If 
problem persists, call support

Ash container out 

of position

Ash container 

is out of 
position

FLASHING

FLASHING

STEADY 

ON

3 BEEPS

1

2

3

Adjust the position of the ash container, 
rotate the handle to the left side
Check that the stop pin on the container 
is intact 
Visually check the condition of the 
magnet on the container. If problem 
persists, call support

Heating circuit 

interrupted

Error burner 

system

OFF

FLASHING

STEADY 

ON

CONTINUOUS 

BEEPS

1
2
3

4

Reset the toilet and wait 15 minutes.
Check that there is gas
Check bimetal thermostat on 
right-handside of toilet. Unscrew grey 
plug and push on fuse inside with 

finger: do not use any sharp objects 

If the fuse was triggered, you will hear a 
click. See section 5. 
If the fuse was not the problem, restart 
toilet and try to start toilet. Repeat a 
couple of times. If problem persists, call 
support

Toilet lid sensor is 

triggered

Lid is open

FLASHING

OFF

STEADY 

ON

NONE

1 Check the magnet situated inside 

the toilet lid and close lid. If problem 
persists, call support.

Malfunctioning 

temperature 

sensor

Error temp 

sensor

OFF

FLASHING

FLASHING

CONTINUOUS 

BEEPS

1
2

3

Reset toilet

Open lid until red light flashes, close lid 

and press “Start”
If failure persists, call support

Unreadable / no 

display message

 

Unreadable / 

blank screen

1
2
3

Unplug toilet and wait 5 minutes
Plug in toilet and restart toilet
If problem persists, call support

Summary of Contents for FREEDOM GAS NA

Page 1: ...CINDERELLA FREEDOM MODEL GAS NA Product manual English Fran ais Document number D000772 Revision number 02 Cinderella GAS NA Product Manual 01 01 2022...

Page 2: ...12 2 7 CHECKLIST TO VERIFY THE COMPLETE INSTALLATION 13 2 8 PERFORMANCE TEST TO VERIFY THE SYSTEM FUNCTIONALITY 13 3 USER SECTION 14 3 1 INTENDED USE AND HANDLING 14 3 2 GENERAL SAFETY 14 3 3 SAFETY...

Page 3: ...ound at www cinderellaeco com 1 4 LIMITATION OF LIABILITY All information and guidance in these operating instructions have been prepared after taking into consideration the applicable standards and r...

Page 4: ...essure shown on the type plate on the back of the toi let WARNING Danger of crushing Do not place your hand on the hinge or underneath the toilet seat while open as there is no soft close function on...

Page 5: ...country of origin and receive a list of local dealers where you can obtain service and spare parts Appliance Specifications MANUFACTURER CINDERELLA ECO GROUP AS Sj vikvegen 67 6475 Midsund NORWAY For...

Page 6: ...idth 15 3 8 390mm Depth 23 1 4 590mm Ventilation duct pipe outer dim 4 1 16 110mm Weight 75 lbs 34kg INCLUDED ITEMS QTY Cinderella GAS NA 1 Bowl liners 100 Product manual 1 2 INSTALLATION SECTION 2 1...

Page 7: ...outlet pipe for your Cinderella GAS NA appliance We recommend that you use the supplied chimney cap when installing your system If you need to use another chimney cap make sure you consult your neares...

Page 8: ...ure that it is in compliance with building regulations Do not use any flexible ducts or pipes when installing the Cinderella toilet Never connect more than one appliance to the vent The elbow must be...

Page 9: ...Kit includes 5 x 41 31 32 1066 mm pipes to be used on the outlet installation the pipes are delivered with socket and gasket for simple installation When installing the pipe on the outer wall you wil...

Page 10: ...ate air circulation and oxygen required for proper incinration The Cinderella Original Accessory Kit includes a flue specially designed air vent designed for optimal flow and increased product efficie...

Page 11: ...nical and administrative regulations of the country in which the toilet is in stalled Only operate the toilet at the pressure shown on the type plate on the back of the toilet Only operate the toilet...

Page 12: ...to operate it from a 240V AC power point GPO please request the approved power supply from your dealer Power requirements INPUT CURRENT FUSE 12V DC 11 14 4V 4 A 10 A Power consumption HIBERNATION MOD...

Page 13: ...d The estimated incineration time for the verification test is approximately 60 80 minutes The yellow light will be lit when the incineration is ongoing and the complete test should be completed witho...

Page 14: ...s incineration toilet may only be repaired by qualified personnel Unauthorized repairs can result in considerable danger or damage to the toilet Cleaning and user maintenance may not be carried out by...

Page 15: ...reset to ensure the ventilation issue is addressed before the toilet can be used again If the ash container is improperly positioned after emptying incineration will not start and a warning light and...

Page 16: ...ariations and moisture it may be wise to disconnect the toilet from the pipes for longer periods of non use Remember to always reinstall the toilet before use Short period of increased use Should the...

Page 17: ...have chosen your language and the toilet will resume operation Emptying indicator Your Cinderella GAS NA will indicate when it is time to empty the ash container The display will read EMPTY THE ASH CO...

Page 18: ...toilet as usual If little waste is produced it may be helpful to pour some water into the bowl to add weight 6 Close the toilet lid 7 Push the Start button to drop the bowl liner and its contents into...

Page 19: ...ONT COVER AND ASH CONTAINER WARNING Only operate the ash container when the toilet is cooled and in standby mode NOTE Please see the maintenance section for instructions regarding cleaning and emptyin...

Page 20: ...20 3 11 APPLIANCE ORIENTATION ID PART DESCRIPTION 1 Control panel w display 2 Lid 3 Seat 4 Ash container with insert 5 Front cover 6 Stop pin 7 Temperature safety 1 2 3 4 5 6 7...

Page 21: ...lt characteristics when emptying the toilet Deviations in the end result may indicate the need for maintenance or service see section 4 1 4 1 END PRODUCT CHARACTERISTICS The residual waste or ashes wi...

Page 22: ...re that the grid power is connected Emptying the appliance without power will not enable the system to reset the use counter 4 2 2 STEAM CLEANING THE CATALYTIC CONVERTER Recommended frequency When emp...

Page 23: ...ot use flammable cleaning agents to clean the bowl Some metal edges may be sharp The toilet needs to be cooled and in standby mode before cleaning the bowl CAUTION Do not use chlorine based cleaning a...

Page 24: ...ndicate that the catalytic converter must be replaced Contact your local service provider to arrange for service 4 3 PROFESSIONAL MAINTENANCE WARNING Any maintenance that requires you to disconnect th...

Page 25: ...h hot water inspect the catalytic converter and perform steam cleaning in accordance with section 4 2 2 If the catalytic converter is still clogged or odour is still noticeable when incinerating perfo...

Page 26: ...e button and screw back in During a power outage If an incineration process is ongoing during a power outage you may experience temporary odours from inside the toilet and smoke and odours from the fl...

Page 27: ...ter into the liner close lid and press Start If unsuccessful wait until the toilet has cooled fan stopped Restart toilet and open lid when the hatch is opening remove stuck items manually If problem p...

Page 28: ...ent 101047 7 Thermocouple TK 5 100463 8 Battery 12V 2 6Ah 100083 9 Circuit board E5 V1 0 100063 C 2 3 1 4 B A D E A B C D E POS NO PART DESCRIPTION ART NO 1 Control Panel Gas 100476 2 Display 100401 3...

Page 29: ...troller and is safeguarded with an advanced dual solenoid shut off valve with an integrated pressure regulator The ignition system is operated by the internal ignition controller and the ignition elec...

Page 30: ...itch Open hatch Limit switch Closed hatch Hall sensor Ash bowl Hall sensor Toilet lid Temp sensor Thermocouple type K Control panel LCD Display Twin solenoid Gas valve Power saver connector Over heat...

Page 31: ...laim under this warranty Cinderella Eco Canada Ltd will either repair replace or refund the purchase price of your Cinderella Incineration Unit at its sole discretion How do I arrange a service To arr...

Page 32: ...UR V RIFIER LE FONCTIONNEMENT DU SYST ME 13 3 SECTION DE L UTILISATEUR 14 3 1 UTILISATION PR VUE ET MANIPULATION 14 3 2 S CURIT G N RALE 14 3 3 S CURIT LORS DE L UTILISATION DU GAZ 14 3 4 FONCTIONNEME...

Page 33: ...miliarisent avec les instructions contenues dans ce manuel Le manuel comprend galement des informations sur l entretien professionnel et toute autre information n cessaire la maintenance et aux r para...

Page 34: ...dent par crasement Ne placez pas votre main sur la charni re ou sous le si ge et l abattant des toilettes pendant que celui ci est relev car il n existe aucune fonction de fermeture amortie de l abatt...

Page 35: ...er des pi ces de rechange INSCRIPTION My Cinderella Lorsque vous enregistrez vos toilettes dans l espace My Cinderella vous recevrez toutes les informations sur nos produits et syst mes de soutien dis...

Page 36: ...mm Profondeur 23 1 4 po 590mm Dim ext rieure du conduit tuyau de ventilation 4 1 16 po 110mm Poids 75 livres 34kg ARTICLES INCLUS QT Cinderella GAS NA 1 Sacs 100 Le manuel du produit 1 REMARQUE Lors d...

Page 37: ...pluie et restreint au minimum la circulation de l air N utilisez pas de turbine vent ou ventilateur similaire pour a rer les toilettes incin ration Cinderella Nous recommandons vivement l utilisation...

Page 38: ...uel afin de garantir le fonctionnement de vos nouvelles toilettes Cinderella Une installation incorrecte peut entra ner un dysfonctionnement une usure ou des odeurs et annulera la garantie Lisez soign...

Page 39: ...le raccord des toilettes veuillez en tenir compte lors de la pr paration de votre installation REMARQUE Si vous installez le tuyau verticalement depuis l appareil veuillez noter que la distance minima...

Page 40: ...ne bouche d a ration sp cialement con ue pour un d bit optimal et une efficacit accrue du produit La bouche d admission d air doit tre de pr f rence install e aussi pr s des toilettes Cinderella que p...

Page 41: ...r un certificat d inspection IMP RIAL M TRIQUE REMARQUE Consommation de carburant 0 449 lb heure 0 204 kg heure Pression d alimentation en gaz 8 20 pouces WC 20 50 mBar Branchement gaz des toilettes p...

Page 42: ...in de les utiliser partir d un point d alimentation 240 V CA GPO veuillez demander l alimentation approuv e votre revendeur Alimentation COURANT D ENTR E FUSIBLE 12V DC 11 14 4V 4 A 10 A Consommation...

Page 43: ...idi et que le ventilateur se soit arr t REMARQUE Le test de performance doit tre effectu lorsque les toilettes n ont pas encore t utilis es Les r sultats peuvent varier lorsque ce test est effectu sur...

Page 44: ...ions de loisirs telles que les chalets les r sidences secondaires les toilettes ext rieures les centres de bien tre les hangars bateaux et les piscines Les toilettes servent exclusivement incin rer le...

Page 45: ...ligent des toilettes incin ration Cinderella surveille la temp rature au cours de l incin ration Si un cart de la fourchette de temp rature normale est d tect l incin ration s arr tera imm diatement e...

Page 46: ...as vid e apr s 120 utilisations Nous recommandons de la vider aussi souvent que possible pour assurer une incin ration plus efficace et emp cher l usure des toilettes Il est imp ratif de vider la bo t...

Page 47: ...ille Veille Mode Incin ration Interruption du syst me S lection de la langue Maintenez enfonc e la touche Language Select S lectionner Langue pendant 3 secondes jusqu ce que Language Langue s affiche...

Page 48: ...lettes comme d habitude S il y a peu de d chets il peut s av rer utile de verser un peu d eau dans la cuvette pour ajouter du poids 6 Baissez l abattant 7 Appuyez sur la touche Start pour faire tomber...

Page 49: ...ENDRES ATTENTION Manipulez la bo te cendres uniquement lorsque les toilettes sont en mode veille ou ont suffisamment refroidi REMARQUE Veuillez vous reporter la section sur l entretien pour consulter...

Page 50: ...ES TOILETTES ID DESCRIPTION DES PIECES 1 Panneau de commnde avec affichage 2 Abattant 3 Si ge 4 Bo te cendres avec bo tier interne 5 Panneau avant 6 Goupille de but e 7 Dispositif de s curit temp ratu...

Page 51: ...sidus lorsque vous videz les toilettes Tout cart par rapport aux r sidus normaux peut indiquer une n cessit d entretien ou de maintenance cf la section 4 1 4 1 CARACT RISTIQUES DES R SIDUS Les d chet...

Page 52: ...es au secteur Si vous videz les toilettes lorsqu elles sont d branch es le syst me ne pourra pas r initialiser le compteur d utilisations 4 2 2 NETTOYAGE LA VAPEUR DU CATALYSEUR Fr quence recommand e...

Page 53: ...que cela est n cessaire pour assurer la propret et lors du vidage de la bo te cendres Nettoyage de la cuvette 1 Relevez l abattant 2 Appuyez sur la touche Start et maintenez la enfonc e 3 secondes pou...

Page 54: ...alytique indique que ce dernier doit tre remplac Veuillez contacter votre prestataire de services local pour un entretien 4 3 ENTRETIEN PROFESSIONNEL ATTENTION Tout entretien qui n cessite de d branch...

Page 55: ...s toilettes et de rincer le syst me l eau chaude inspectez le catalyseur et effectuez un nettoyage la vapeur conform ment la section 4 2 2 Si le catalyseur est toujours bouch ou si vous sentez toujour...

Page 56: ...de courant il se peut que vous sentiez temporairement des odeurs l int rieur des toilettes et que de la fum e et des odeurs s chappent du tuyau de chemin e l ext rieur Le ventilateur fonctionnera sur...

Page 57: ...ersiste attendez que les toilettes aient refroidi le ventilateur s arr te red marrez les toilettes relevez l abattant lorsque la trappe s ouvre puis retirez manuellement les objets coinc s Si le probl...

Page 58: ...0 100063 C 2 3 1 4 B A D E A B C D E ID DESCRIPTION ART N 1 Panneau de commande GAS 100476 2 Affichage 100401 3 Ventilateur 100155 4 Moteur de la trappe 100858 5 Catalyseur 100783 6 Thermocouple 1008...

Page 59: ...d arr t avanc e double sol no de avec un r gulateur de pression int gr Le syst me d allumage est actionn par le contr leur d allumage interne et l lectrode d allumage fonctionne la fois comme un allu...

Page 60: ...r Thermocouple type K Control panel LCD Display Twin solenoid Gas valve Power saver connector Over heat cut off switch Wago connector Vent fan D E F C 1 2 3 4 B A 3 2 1 5 4 6 7 5 6 7 6 4 SCH MA DU C B...

Page 61: ...rantie Cinderella Eco Canada Ltd r parera remplacera ou remboursera vos toilettes s ches combustion Cinderella son enti re discr tion Service Pour le service de vos toilettes contactez Cinderella Eco...

Page 62: ...32...

Page 63: ...FRAN AIS 33...

Page 64: ...Cinderella Eco Group AS Sj vikvegen 67 NO 6475 Midsund Norway www cinderellaeco com CINDERELLA S GLOBAL PRESENCE North America Greenland Africa China South Korea Nordic Region Europe Oceania...

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