EN
Symptoms
Check points
Remedy
After connecting the
power and pressing the
“power” key, there is no
response from the
appliance.
Is there a power supply
failure?
Wait for the power supply
to be resumed
Is the fuse blown or circuit
breaker tripped?
Check the root causes
carefully. If the problem
cannot be fixed, please
contact our Service Centre
for inspection and repair.
Is the plug connected
firmly?
Heating is interrupted
during normal use and a
“Beep” is heard.
Incompatible cookware or
no cookware used?
Replace cookware; use
cookware suitable for the
induction cooker.
The cookware is not placed
on the center of the heating
zone.
Place the cookware on the
center of the indicated
heating zone.
Is the cookware being
heated but it is continually
being removed?
Place the cookware inside
the heating zone.
No operation during the
heating being in use
Is the cookware empty or
the temperature too high?
Please check whether the
appliance is being misused
Is the air intake/exhaust
vent clogged or has dirt
accumulated on it?
Unclog the air
intake/exhaust vent. Wait for
the appliance to cool down,
then switch it on again.
Is the cooker working over
2 hours without any
interaction?
Reset cooking modes or
use the timer function
Error codes are reported.
E0: No pot;
E1: Low voltage
E2: Overvoltage
E3: Thermistor module open;
E4: Thermistor module short;
E5: Thermistor to IGBT open;
E6: Thermistor to IGBT short;
E7: Thermistor module failure
protection E8: Furnace
thermistor overheat
E9: Thermistor to IGBT
overheat
EB: Inner failure
If the error code E0 is
reported, please check if
the cookware you are
using is suitable for
induction cooking, or wait
for the appliance to cool
down and then switch it on
again. If error codes E1
–
E8 are reported, please
contact the Service Centre
for inspection and repair.
If the above remedies/controls cannot fix the problem, unplug the appliance
immediately, and contact the Service Centre for inspection and repair. Note
the error code and report it to the Service Centre Ltd. To avoid any danger and
damage to the appliance, do not disassemble or repair it by yourself.
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