EN
Grains of sand which may get onto the hob when you peel potatoes or clean
lettuce may scratch the surface of the hob when you move pots around. Make
sure that no grains of sand are left on the hob.
Changes in the colour of the hob will not affect the function and the stability of
the glass ceramic material. These colour changes are not changes in the
material but food residues which were not removed and which have burnt into
the surface.
Shiny spots result when the base of the cookware rubs on the surface of the
hob, particularly when cookware with an aluminium base or unsuitable
cleaning agents are used. They are difficult to remove with standard cleaning
agents. You may need to repeat the cleaning process several times. In time,
the decoration will wear off and dark stains will appear as a result of using
aggressive cleaning agents and faulty pan bottoms.
WHAT TO DO IF TROUBLE OCCURS
Please note
If your appliance is faulty, please check whether you can rectify the problem
yourself by consulting these instructions for use.
But there are some problems described below that you can fix yourself.
The fuses blow regularly?
Contact a technical customer service or an electrician!
You can't switch you induction hob on?
⚫
Has the wiring system (fuse box) in the house blown a fuse?
⚫
Has the hob been connected to the mains?
⚫
Are the sensor buttons partly covered by a damp cloth, fluid or a metallic
object? Please rectify. Are you using unsuitable cookware? See the
section on “Cookware for induction hobs”.
Is the cookware you are using making noises?
This is due to technical reasons; the induction hob and the pot are not at risk.
Does the cooling fan still operate after it has been switched off?
This is normal since the electronic unit is being cooled down.
Is the hob making noises (clicking or cracking sounds)?
This is for technical reasons and cannot be avoided.
Does the hob have tears or cracks?
If cracks, fractures or any other defects appear in your glass ceramic hob,
immediately switch off the appliance. Disconnect fuse immediately and call
Customer Service.
In case of any errors during operation, please check the following table before
calling for service. Below are some common errors and the checks to perform.
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