Troubleshooting
Mirage 4K35 User Manual
85
020-101377-03 Rev. 1 (07-2015)
With 3D mode enabled, Mirage 4K35 projectors apply the following multiplication rules:
• Incoming ~48Hz => Outgoing ~144Hz (triple)
• Incoming ~50Hz => Outgoing ~150Hz (triple)
• Incoming ~60Hz => Outgoing ~120Hz (double)
For more details, refer to the TDM–3D Mode (Mirage 4K) section in the
Christie D4K and Mirage 4K
Serial API Commands Technical Reference (P/N: 020-101258-XX)
.
Run the projector interrogator
The interrogator captures diagnostic information Christie personnel uses to help diagnose and
correct projector issues. If a projector issue cannot be resolved, Christie personnel may request an
interrogator file from the projector.
Log files are compressed into a standard zip file.
1. On the touch panel controller, tap
Admin
>
Interrogator
.
2. Tap
Create File
.
3. Click
Continue
.
4. In the Choose destination directory dialog, navigate to the location where you want to store the
log file.
5. Tap
Save
.
Save TPC log files
TPC log files can help you identify and correct issues with the touch panel controller. If a projector
issue cannot be resolved, Christie personnel may request a TPC log file from the projector.
Log files are compressed into a standard zip file.
1. On the touch panel controller, tap
Admin
>
TPC Logs
.
2. Tap
Create File
.
3. In the Choose destination directory dialog, navigate to the location where you want to store the
log file.
4. Tape
Save
.
