Christie J 2.0 kW, Setup Manual

Page: 37 / 44

Section 4: Troubleshooting
J Series 2.0, 2.4, and 3.0 kW Setup Guide 4-5
020-100751-03 Rev. 1 (02-2014)
4.7.14Display is “Noisy”
1. Display adjustment at the input source may be required. Adjust pixel tracking, phase and filter. Noise is
particularly common on YPbPr signals from a DVD player.
2. Ensure the video input is terminated (75 ohms). If it is the last connection in a loop-through chain, the
video input should be terminated at the last source input only.
3. The input signal and/or signal cables carrying the input signal may be of poor quality.
4. If the distance between the input source device and the projector is greater than 25 feet, signal amplifica-
tion/conditioning may be required.
5. If the source is a VCR or off-air broadcast, detail may be set too high.
4.8 Web Interface
4.8.1 After a Projector Software Upgrade, The Web Pages Do Not Display Correctly
1. After an upgrade, the temporary internet files and cookies must be cleared from the web browser to ensure
that Web UI changes can take effect.
2. Using the Internet Explorer menu bar, select Tools > Internet Options. Click Delete from the Browsing
History option. Click Delete files . Once the Delete Files window displays, click Yes . Then click Delete
cookies . Once the Delete Cookies window displays, click Yes then click Close. Click OK to close the
Internet Options window.
3. Close the browser and re-open before connecting to the projector.
4.8.2 A Backup Or Interrogator File Cannot Be Saved
After performing a backup of Interrogator, you may be prompted from a pop-up window before saving the file.
If you have not specifically set Internet Explorer to automatically open/save the file without prompting, and if
pop-up windows have been disabled (by enabling the pop-up blocker), then you will not be able to save the
file.
Disable the pop-up blocker from Main > Tools > Pop-up Blocker .
NOTE:
Different types of tool bars have the potential to block pop-ups.
-OR-
1. Using the Internet Explorer menu bar, select Tools > Internet Options to open the Internet Options
window.
2. Select Internet , then click Custom Level to open the Security Settings-Internet Zone window.
3. Scroll down the list until you see “Downloads” option setting. Ensure the “ Automatic prompting for file
downloads ” and “ File Download ” options are enabled , then click OK . Once the Warning window
displays, click OK .
4. Using the Internet Option window, select Local intranet , then click Custom Level . Repeat Step 3.